123FormBuilder (formerly 123ContactForm) vs Confirmit

• We could build html forms with little or no html experience. This is empowering.
• We were notified right away when someone completed a form. This was helpful with scheduling workshops, among other things.
• The reporting feature was great, as it was easy for administrators to see results at a glance.

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• This is one of the few survey programs that let's you do almost anything you can imagine - complex logic, showcasing concept designs/videos, cluster analysis are a few of the uses we got out of this program.
• Comprehensive data analysis and reporting options allowed us to fill just about any client request.
• Good tech support - never had an issue there.

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• Some employees are intimidated at first. After all, it is html.
• There is so much functionality that it can be easy for novices to get lost.
• Will there be more payment flexibility? parents use more of the bank to person payment options.

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• Cost - it's an expensive program. This is basically the sole reason my company switched.
• Perhaps adding more options for licensing, we found we didn't need many of the features that were part of our package (if that's a way to reduce costs).
• Fostered support/discussion community among programmers.

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• Improved contact information updates
• Improved reporting
• Improved workshop attendance communications

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• For me I can turn around a job in less time than every. Efficiency and accuracy are now incredibly high.
• Keeping thing super simple has always impressed me about Authoring.

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