42 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
54 Ratings
42 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.5 out of 100

Submittable

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
54 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Attribute Ratings

  • Submittable is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Implementation Rating
  • 123FormBuilder and Submittable are tied in 1 area: Support Rating

Likelihood to Recommend

9.0

123FormBuilder

90%
8 Ratings
9.2

Submittable

92%
49 Ratings

Likelihood to Renew

6.0

123FormBuilder

60%
4 Ratings
9.3

Submittable

93%
3 Ratings

Usability

8.0

123FormBuilder

80%
1 Rating
8.5

Submittable

85%
43 Ratings

Availability

8.0

123FormBuilder

80%
2 Ratings

Submittable

N/A
0 Ratings

Performance

9.0

123FormBuilder

90%
2 Ratings

Submittable

N/A
0 Ratings

Support Rating

7.0

123FormBuilder

70%
2 Ratings
7.0

Submittable

70%
1 Rating

Online Training

8.0

123FormBuilder

80%
1 Rating

Submittable

N/A
0 Ratings

Implementation Rating

8.0

123FormBuilder

80%
2 Ratings
9.0

Submittable

90%
1 Rating

Configurability

9.0

123FormBuilder

90%
1 Rating

Submittable

N/A
0 Ratings

Ease of integration

9.0

123FormBuilder

90%
1 Rating

Submittable

N/A
0 Ratings

Product Scalability

7.0

123FormBuilder

70%
1 Rating

Submittable

N/A
0 Ratings

Vendor post-sale

8.0

123FormBuilder

80%
1 Rating

Submittable

N/A
0 Ratings

Vendor pre-sale

8.0

123FormBuilder

80%
1 Rating

Submittable

N/A
0 Ratings

Likelihood to Recommend

123FormBuilder

123FormBuilder is perfect for creating many different types of forms from questionnaires to surveys and more! I’ve never had an issue finding what I needed because they have an endless amount of options to design and brand whatever type of form your business needs! However, there is a learning curve (due to the many different options) so it can be overwhelming, and the outdated look doesn’t help. Also, the price point is a bit high at over $20 a month but if you can afford to pay this then it will definitely have you covered on anything and everything you’ll ever need to create endless beautiful and professional forms
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Submittable

It is well suited for programs that have a simple review structure. The reviewer functions are very user-friendly. It is also a good option for applicants. Submittable is not well suited on the back end for managing various aspects of those submissions and processing payments.
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Pros

123FormBuilder

  • Customizability, particularly with regard to matching website design. This helped things look slick, rather than out of place. The site was seamless with these form additions.
  • Easy UX - not only was I able to work my way through the software easily in no time at all, it was also easy to hand off to others, knowing that it was always a step-by-step process.
  • All the bases were covered - when it came to form creation and data collection, they had fields for everything you could think of, as well as the customizability to add what you needed, where, and when.
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Submittable

  • Submittable is mostly user-friendly for applicants, and the application process goes smoothly. It is easy to set up an account and start applications, and the application forms are easy to read and fill out.
  • Submittable is user-friendly for reviewers. It is easy for volunteers or staff members to access all applications and submit their scores on the platform.
  • The ability to use internal forms makes due diligence processes or other internal reviews easy for staff to complete. It's helpful that these reviews can be automatically assigned upon submission and that they are easily accessed while reading through forms.
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Cons

123FormBuilder

  • One-off payment integration requires a higher subscription
  • Storage is not commensurate with pricing
  • Not exactly a strong negative, but could work on pricing it better for non-US markets
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Submittable

  • Labels shouldn't be an option for all reviewers, we had a reviewer for our Florida applicants create labels like "1" "2" "3" which confused my reviewers in California.
  • Running reports across multiple grant projects is tedious and clumsy. Our grant project had 15 regions but it was the same application, we had to compare applications across regions, but could only have a set amount of winners for each area. It would've been easier to create 1 application and 1 opportunity but have filters for the # of applications for each region instead of creating 15 separate applications.
  • Reviewers also found the review forms difficult. There should be an easier way to run a report on their pending reviews in an excel format, or just a better functionality to review. Even with onboarding, our reviewers were confused and didn't use the review function.
Read full review

Pricing Details

123FormBuilder

Starting Price

$14.95 per month

Editions & Modules

123FormBuilder editions and modules pricing
EditionModules
BasicFree1
Gold$192
Platinum$393
Corporate$79/month4

Footnotes

  1. none
  2. per Month; or $190 per Year
  3. per Month; or $390 per Year
  4. billed annually

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Submittable

Starting Price

$10,000 per year

Editions & Modules

Submittable editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Likelihood to Renew

    123FormBuilder

    I like the product, but I am no longer in control of the project where this product was being used. However, I would definitely use 123ContactForm on future products
    Read full review

    Submittable

    I don't see how we could continue to operate our program without Submittable. It is also the industry standard - our submitters are used to and familiar with the platform. We put a lot of work into transitioning from a mail-in submission model to a Submittable-supported one and it just wouldn't make sense to "go back."
    Read full review

    Usability

    123FormBuilder

    Easy to install and quickly explain to others how to use
    Read full review

    Submittable

    Again, Submittable is familiar to me and to many within the industry - how to use it both as an applicant and as a developer. We tested the application with users on mobile phones, pads, and desktops, and it works on all platforms reasonably well. For those who are new to the process and online applications, the platform is intimidating and does discourage participation from certain generations, those who have not had formal education with computers, and non-native English speakers. In terms of review, the review process is quite functional, with multi-layered reviews, rubrics, and weighted scales. The reporting is more complex, as there is tension between what is easy for the applicant and what is typical for data collection.
    Read full review

    Reliability and Availability

    123FormBuilder

    I did not encounter any blackout issues
    Read full review

    Submittable

    No answers on this topic

    Performance

    123FormBuilder

    The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products
    Read full review

    Submittable

    No answers on this topic

    Support Rating

    123FormBuilder

    Very neutral, did not have to use support a lot
    Read full review

    Submittable

    I think that they are good at answering our questions and solving our problems. We occasionally get reports from applicants about problems the Submittable team has not solved, but I do not know what the applicant has done to get the problem solved.
    Read full review

    Online Training

    123FormBuilder

    I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient
    Read full review

    Submittable

    No answers on this topic

    Implementation Rating

    123FormBuilder

    123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions
    Read full review

    Submittable

    No answers on this topic

    Alternatives Considered

    123FormBuilder

    Compared to JotForm or Woofoo, 123ContactForm offers a much better interface and better flexibility than the other tools. I have used JotForm only to get stumped by their inability to push the limits of the form. As for Woofoo, the level of ease of use in terms of their interface leaves much to be desired. Any updates made to their form was down using a WYSIWYG, where with 123ContactForm you can make the updates while building the form
    Read full review

    Submittable

    For the price, Submittable offered the features we need in terms of accepting multiple file types, large files, unlimited submissions and participants, and user-friendly design. Other products may limit files, file types, file sizes, or other components that would not work for our uses.
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    Scalability

    123FormBuilder

    It was easy to install and I believe that would make it easy to use across several websites
    Read full review

    Submittable

    No answers on this topic

    Return on Investment

    123FormBuilder

    • 123ContactForm has been positive for my business. It has saved us money because we did not require any development I was able to do this myself.
    Read full review

    Submittable

    • I do think the applicant experience has improved. Submittable is used by many organizations, so it's nice for people to have all their submissions in one place.
    • As an organization, we are also able to be more efficient than before with Submittable.
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    Screenshots

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