12d Synergy vs. ActiveDocs

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
12d Synergy
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
12d Synergy is document management and project collaboration software for architectural, engineering and construction offices. 12d Synergy manages the thousands of emails, documents, tasks and gigabytes of geospatial & CAD data surrounding built environment projects. The vendor states their goal with 12d Synergy is to create a common data environment and single source of truth, and boast over 5,600 architects, engineers and surveyors from sole traders to global enterprises as users.
$0
ActiveDocs
Score 9.0 out of 10
N/A
ActiveDocs is a document management software offering from ActiveDocs.N/A
Pricing
12d SynergyActiveDocs
Editions & Modules
Email Management
$0.00
Document Management
$0.00
Advanced Data Management
$0.00
No answers on this topic
Offerings
Pricing Offerings
12d SynergyActiveDocs
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$7 per userNo setup fee
Additional Details
More Pricing Information
Best Alternatives
12d SynergyActiveDocs
Small Businesses
Square 9 Softworks
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Score 9.7 out of 10
PandaDoc
PandaDoc
Score 9.0 out of 10
Medium-sized Companies
MSB Docs
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Score 9.6 out of 10
PandaDoc
PandaDoc
Score 9.0 out of 10
Enterprises
Kofax Capture
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Score 5.6 out of 10
Conga Composer
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Score 8.8 out of 10
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User Ratings
12d SynergyActiveDocs
Likelihood to Recommend
9.4
(4 ratings)
9.0
(4 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
9.2
(4 ratings)
8.0
(1 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
12d SynergyActiveDocs
Likelihood to Recommend
12d Synergy
12d Synergy and its ability to handle all file types really suited the engineering industry.
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ActiveDocs
There are not a lot of competitors to compare this product with, but ActiveDocs holds its own as a very useful software for the need. I recommend doing a demo to see how the process works, but it's rather streamlined and easy to create a template and produce a document from it.
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Pros
12d Synergy
  • Manages multiple files in a folder, while allowing file sharing (AutoCAD, xrefs, etc.)
  • Delivers HUGE (2, 3, or 5GB) files with minimal bandwidth
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ActiveDocs
  • The User Interface was pleasant to use.
  • it is a very intuitive software
  • the available templates help and facilitate the day-to-day work
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Cons
12d Synergy
  • 12d Synergy could provide additional analytical reporting on user behavior and usage out of the box.
  • Improved speeds when referencing shared files from other 12d model projects.
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ActiveDocs
  • Template could be better by adding features that make it easier for users.
  • Some features are missing like image editing, and SEO management.
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Usability
12d Synergy
No answers on this topic
ActiveDocs
Very good usability overall. Any user can pick this up and run with it. HotDocs, the closest competitor, has similar end-user usability, but from a designer of templates perspective, ActiveDocs definitely has the edge in this regard. I would recommend this for any company that mass produces documents from templates as deliverables.
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Performance
12d Synergy
No answers on this topic
ActiveDocs
The software overall is very excellent. It responds quickly and produces documents well. The integration with systems makes data input easy. Questions can be designed to allow further expansion of template creation/customization. The rules section is very useful for complicated If/Than/Else style templates. Although experience and training help, the software is very user-friendly out of the box.
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Support Rating
12d Synergy
The 12d Synergy team is always ensuring our issues and needs are resolved promptly. Whether it be on the forum or phone, they are kind and helpful
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ActiveDocs
ActiveDocs can be a considerably complex product because your use cases can be potentially endless. In our experience, when we have come across a problem or issue with the product ActiveDoc's support has always responded to our queries within 24 hours. Support is only provided via email in 95% of cases. Each year your support and maintenance includes support hours. These are used when you contact support and your issue is not found to be a bug or problem with the product (completely fair and understandable). When we've identified or discovered bugs (mainly with the latest version of Word) it is patched by the next release. They typically release about 4-5 updates per year.
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Alternatives Considered
12d Synergy
Hands down prefer 12d Synergy. Bentley ProjectWise is overly complex, expensive and has a very cluttered interface.
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ActiveDocs
In relation to other software that have a functionality similar to ActiveDocs, they don't even compare in relation to the interface, I didn't use all the software available on the market, but the ones I used and I can compare, ActiveDocs is without a doubt the best among them. We really likes the interface.
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Return on Investment
12d Synergy
  • 12d Synergy has solved our multiple office syncing issues, adding the ability to have staff from remote offices collaborate together on projects.
  • Email saving used to be a nightmare, however, staff finds 12d Synergy's email saving easy to use and are able to search for saved emails quickly.
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ActiveDocs
  • ActiveDocs allows us to create, edit and validate any type of content quickly and with no coding skills.
  • Easy and quick editing.
  • Really flexible and simple to set up
  • Helped us achieve a much higher level of efficiency in our daily operations.
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ScreenShots