12d Synergy vs. Apple iCloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
12d Synergy
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
12d Synergy is document management and project collaboration software for architectural, engineering and construction offices. 12d Synergy manages the thousands of emails, documents, tasks and gigabytes of geospatial & CAD data surrounding built environment projects. The vendor states their goal with 12d Synergy is to create a common data environment and single source of truth, and boast over 5,600 architects, engineers and surveyors from sole traders to global enterprises as users.
$0
Apple iCloud
Score 8.0 out of 10
N/A
Apple iCloud is a document management software offering from Apple. It includes features such as access to music, photos, calendars, contacts, and documents, and it is built into every new iOS device.
$0.99
per month
Pricing
12d SynergyApple iCloud
Editions & Modules
Email Management
$0.00
Document Management
$0.00
Advanced Data Management
$0.00
50GB
$0.99
per month
200GB
$2.99
per month
2TB
$9.99
per month
Offerings
Pricing Offerings
12d SynergyApple iCloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$7 per userNo setup fee
Additional Details
More Pricing Information
Community Pulse
12d SynergyApple iCloud
Top Pros
Top Cons
Features
12d SynergyApple iCloud
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
12d Synergy
-
Ratings
Apple iCloud
9.1
74 Ratings
7% above category average
Versioning00 Ratings8.750 Ratings
Video files00 Ratings9.270 Ratings
Audio files00 Ratings9.267 Ratings
Document collaboration00 Ratings8.963 Ratings
Access control00 Ratings8.461 Ratings
File search00 Ratings9.766 Ratings
Device sync00 Ratings9.473 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
12d Synergy
-
Ratings
Apple iCloud
8.7
70 Ratings
0% below category average
User and role management00 Ratings8.654 Ratings
File organization00 Ratings8.266 Ratings
Device management00 Ratings9.467 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
12d Synergy
-
Ratings
Apple iCloud
9.5
74 Ratings
10% above category average
Performance00 Ratings9.674 Ratings
Reliability00 Ratings9.674 Ratings
Storage Reports00 Ratings9.158 Ratings
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12d SynergyApple iCloud
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Score 9.7 out of 10
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User Ratings
12d SynergyApple iCloud
Likelihood to Recommend
9.4
(4 ratings)
9.3
(74 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(4 ratings)
Usability
-
(0 ratings)
10.0
(21 ratings)
Performance
-
(0 ratings)
8.2
(12 ratings)
Support Rating
9.2
(4 ratings)
7.5
(20 ratings)
User Testimonials
12d SynergyApple iCloud
Likelihood to Recommend
12d Synergy
12d Synergy and its ability to handle all file types really suited the engineering industry.
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Apple
iCloud is also great to keep access to photos synced across devices. Ex: I can snap a photo at a job site and have access to that photo on my desktop when I return to my office. I can then drop the photo into a document that is stored in iCloud and have instant access to that document on my iPad at a client's office later in the day. Seamless transitions make life much easier.
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Pros
12d Synergy
  • Manages multiple files in a folder, while allowing file sharing (AutoCAD, xrefs, etc.)
  • Delivers HUGE (2, 3, or 5GB) files with minimal bandwidth
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Apple
  • Syncing files, appointments, Notes and contacts. If I'm away from home, and set an appointment using my phone, that appointment automatically updates real time to my home laptop and vice-versa.
  • It stores files (e.g photos) nicely
  • Once it's set up, it's fairly easy to use.
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Cons
12d Synergy
  • 12d Synergy could provide additional analytical reporting on user behavior and usage out of the box.
  • Improved speeds when referencing shared files from other 12d model projects.
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Apple
  • Customization - iCloud is great at the stuff it does well. But it lacks features that some competitors (in Google Drive or Dropbox) do really well. API support for third-party apps is really great for some other people.
  • Remote use - Managing or accessing information from iCloud while not on one of your logged-in apple devices can sometimes be an issue. From a work computer for example. It doable, but the experience is much less user-friendly.
  • Ability to edit documents on the cloud similar to google docs or some other competitors
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Likelihood to Renew
12d Synergy
No answers on this topic
Apple
It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.
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Usability
12d Synergy
No answers on this topic
Apple
While it may be great to use with other Apple products, I find it's an absolutist-style workflow to be debilitating and to lead to many problems. When you sign into the cloud, it completely takes over your device in many ways that you don't notice at first until there is a problem.
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Performance
12d Synergy
No answers on this topic
Apple
Occasionally, large files that haven't yet been synced require a few minutes to pull down but I've rarely noticed delays. It does a good job of keeping data cached on my local machines while updating them with changes from other machines transparently.
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Support Rating
12d Synergy
The 12d Synergy team is always ensuring our issues and needs are resolved promptly. Whether it be on the forum or phone, they are kind and helpful
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Apple
Apple customer service is fantastic. iCloud is built with Apple in mind and its design is extremely intuitive and user-friendly. Additionally, whenever our team has encountered issues, the speed of Apple support has been more than timely in addressing our issues and solving our request. We have encountered relatively few issues in my time with the platform and this only improves our overall score for those who keep the platform stable.
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Alternatives Considered
12d Synergy
Hands down prefer 12d Synergy. Bentley ProjectWise is overly complex, expensive and has a very cluttered interface.
Read full review
Apple
Apple does offer an alternative to Office & the Google Docs family but trusting to use it with both internal and external parties is tough. Google is more universal and easier for 3rd parties to collaborate with. Apple works well for a closed internal group that is native to Apple's ecosystem. Google offers more storage space than Apple
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Return on Investment
12d Synergy
  • 12d Synergy has solved our multiple office syncing issues, adding the ability to have staff from remote offices collaborate together on projects.
  • Email saving used to be a nightmare, however, staff finds 12d Synergy's email saving easy to use and are able to search for saved emails quickly.
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Apple
  • If I lose track of my credentials or my continuing education documentation, I could end up not being able to renew my certification. This would lead to a major loss in revenue.
  • Time is money and having all of my required documents easily accessible in iCloud saves me time and allows me to work more efficiently.
  • My Apple devices were certainly not cheap purchases. iCloud has allowed me to maximize my productivity through synchronizing my work no matter which device I'm working on.
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ScreenShots