What users are saying about
4 Ratings
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Top Rated
105 Ratings
4 Ratings
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Score 9.4 out of 100

M‑Files

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Top Rated
105 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

12d Synergy

12d Synergy and its ability to handle all file types really suited the engineering industry.
Anonymous | TrustRadius Reviewer

M‑Files

I highly recommend it. The versatility far outweighs the challenges. As long as you have a proper business analysis in place you will be successful. Know the power of understanding that there are probably 10 ways to do each task and depending on the direction you take will enable 100 more options down the road. Build your configuration deliberately and you will meet with success. I have not seen any other EDM product approach information governance the way this system does and because of that I love it!
Jason von Innerebner | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

12d Synergy
M‑Files
8.0
Content capture & imaging
12d Synergy
M‑Files
8.0
File sync, storage & archiving
12d Synergy
M‑Files
8.6
Document management
12d Synergy
M‑Files
8.5
Records management
12d Synergy
M‑Files
8.1
Content search & retrieval
12d Synergy
M‑Files
8.5
Enterprise content collaboration
12d Synergy
M‑Files
8.4
Content publishing & creation
12d Synergy
M‑Files
6.7
Security, risk management & information governance
12d Synergy
M‑Files
8.5
Contract lifecycle management
12d Synergy
M‑Files
8.7
Automated workflows
12d Synergy
M‑Files
8.5
Artificial intelligence
12d Synergy
M‑Files
6.7
Mobile support
12d Synergy
M‑Files
7.1
Integration
12d Synergy
M‑Files
7.5

Pros

12d Synergy

  • Manages multiple files in a folder, while allowing file sharing (AutoCAD, xrefs, etc.)
  • Delivers HUGE (2, 3, or 5GB) files with minimal bandwidth
Anonymous | TrustRadius Reviewer

M‑Files

  • Version control and history tracking on documents.
  • Search ability to filter content for a team, creator, or another property.
  • Permission control, limit access to documents to read or edit, or only specific workflow states.
  • Administrative control to access all content.
  • Administrative control to restore deleted content.
  • Administrative control to audit and retag content when needed.
  • Robust workflow capabilities.
Sarah M.C. von Innerebner | TrustRadius Reviewer

Cons

12d Synergy

  • 12d Synergy could provide additional analytical reporting on user behavior and usage out of the box.
  • Improved speeds when referencing shared files from other 12d model projects.
Travis March | TrustRadius Reviewer

M‑Files

  • Notifications could be improved. Once an assignment has met the deadline date, it will no longer notify the assignee of an overdue assignment every day after the deadline. The assignee will only see the overdue assignment by opening up M-Files and seeing it on their home screen or referring to the email last received.
  • Once an action has been taken within the system, the page needs to be refreshed frequently. Improvements could be made to reduce the refreshing required to see the changes that were made.
  • M-Files acts like a library - in order to edit a document it must be checked out by a user. Once changes are made the document should automatically check itself in by default. When exiting out of a document, sometimes it does not automatically check in and requires manual check in. Consistency of automatic actions could be improved.
  • The M-Files Admin customization and workflows could be explained or assisted more at initial setup. Since the system is out of the box, trying to setup the system to cater to the company's needs can be time consuming and a confusing process. It took a lot of trial and error to get the metadata properties and values setup properly. It something that we still struggle with at times since M-Files support doesn't know how our company operates and how we want to use the system.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

12d Synergy

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 10.0
Based on 9 answers
Because M-Files became a important tool inside the company. It supports very well the way that a document should be handle. The idea of using metadata instead of the physical file is too much better than handle folders and files. It has capabilities to create new features that can automate the daily basis usage of users, improving performance.
Anonymous | TrustRadius Reviewer

Usability

12d Synergy

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 8.7
Based on 7 answers
Easy to use. simple. Does everything I need it to do. Makes my job easier and saves me much time in generating proposals. It helps me keep track of those proposals as well as being able to look up contact information on an account and contract agreements at the click of a button.
Tim Goetz | TrustRadius Reviewer

Reliability and Availability

12d Synergy

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 9.1
Based on 3 answers
Our IT department handles all issues, usually they get answers from M-files right away.
Anonymous | TrustRadius Reviewer

Performance

12d Synergy

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 9.1
Based on 2 answers
I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
Tim Goetz | TrustRadius Reviewer

Support Rating

12d Synergy

12d Synergy 9.1
Based on 4 answers
The 12d Synergy team is always ensuring our issues and needs are resolved promptly. Whether it be on the forum or phone, they are kind and helpful
Patrick Cavanagh | TrustRadius Reviewer

M‑Files

M‑Files 8.9
Based on 5 answers
Usually when I need help from them I got support and it was very good and focused to solve my problem. I didn't have so many problems, but when used it worked. I just would like to have a support in my native language, but I can understand that sometimes is hard for the companies.
Anonymous | TrustRadius Reviewer

In-Person Training

12d Synergy

No answers on this topic

M‑Files

We had online conference call training with a recording to use later as needed
Anonymous | TrustRadius Reviewer

Online Training

12d Synergy

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 9.1
Based on 2 answers
lots of information for using this.. the You Tube videos helped much as well.
Tim Goetz | TrustRadius Reviewer

Implementation Rating

12d Synergy

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 8.9
Based on 4 answers
The key insight is that the most important thing is to have a open mind. The application is easy to use, but if you have a company with different views and it is not aligned could be a huge problem. So the company transformation is required together with the application. Ensure to use as much as possible the capabilities of the application helps to have best ROI.
Anonymous | TrustRadius Reviewer

Alternatives Considered

12d Synergy

Hands down prefer 12d Synergy. Bentley ProjectWise is overly complex, expensive and has a very cluttered interface.
Anonymous | TrustRadius Reviewer

M‑Files

M-Files is considered as document management system. However, we started with M-Files using it as application and data management platform. We planned the meta data structures well and now we benefit from it as we start using M-Files as document management system. We considered using SharePoint but found M-Files far more suited for our needs.
Yrjö Tolvanen | TrustRadius Reviewer

Scalability

12d Synergy

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 10.0
Based on 1 answer
We have only used this program in one department and will be scaling up in the future.
Anonymous | TrustRadius Reviewer

Return on Investment

12d Synergy

  • 12d Synergy has solved our multiple office syncing issues, adding the ability to have staff from remote offices collaborate together on projects.
  • Email saving used to be a nightmare, however, staff finds 12d Synergy's email saving easy to use and are able to search for saved emails quickly.
Anonymous | TrustRadius Reviewer

M‑Files

  • M-Files allows us to track important milestones and expiration dates. We are now able to easily track revisions to contracts with community partners and record comments and history in one place.
  • We are able to track all contracts that come through our District and to create monthly reports to present to our Board.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

12d Synergy

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
7.00*

* Per user

12d Synergy Editions & Modules

Edition
Email Management$0
Document Management$0
Advanced Data Management$0
    Additional Pricing Details

    M‑Files

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    M‑Files Editions & Modules

    Additional Pricing Details
    Please contact an M-Files representative via https://www.m-files.com for pricing information.

    Rating Summary

    Likelihood to Recommend

    12d Synergy
    9.4
    M‑Files
    8.2

    Likelihood to Renew

    12d Synergy
    M‑Files
    10.0

    Usability

    12d Synergy
    M‑Files
    8.7

    Reliability and Availability

    12d Synergy
    M‑Files
    9.1

    Performance

    12d Synergy
    M‑Files
    9.1

    Support Rating

    12d Synergy
    9.1
    M‑Files
    8.9

    Online Training

    12d Synergy
    M‑Files
    9.1

    Implementation Rating

    12d Synergy
    M‑Files
    8.9

    Scalability

    12d Synergy
    M‑Files
    10.0

    Add comparison