12d Synergy vs. Qualio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
12d Synergy
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
12d Synergy is document management and project collaboration software for architectural, engineering and construction offices. 12d Synergy manages the thousands of emails, documents, tasks and gigabytes of geospatial & CAD data surrounding built environment projects. The vendor states their goal with 12d Synergy is to create a common data environment and single source of truth, and boast over 5,600 architects, engineers and surveyors from sole traders to global enterprises as users.
$0
Qualio
Score 8.9 out of 10
N/A
Qualio is an all-in-one quality management platform helping companies maintain compliance, managed documents, audits, suppliers and complaints in one place.N/A
Pricing
12d SynergyQualio
Editions & Modules
Email Management
$0.00
Document Management
$0.00
Advanced Data Management
$0.00
No answers on this topic
Offerings
Pricing Offerings
12d SynergyQualio
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$7 per userOptional
Additional Details
More Pricing Information
Best Alternatives
12d SynergyQualio
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10

No answers on this topic

Medium-sized Companies
MSB Docs
MSB Docs
Score 9.7 out of 10
Polarion ALM
Polarion ALM
Score 8.8 out of 10
Enterprises
Kofax Capture
Kofax Capture
Score 6.3 out of 10
Polarion ALM
Polarion ALM
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
12d SynergyQualio
Likelihood to Recommend
9.4
(4 ratings)
8.9
(13 ratings)
Support Rating
9.2
(4 ratings)
10.0
(2 ratings)
User Testimonials
12d SynergyQualio
Likelihood to Recommend
12d Synergy
12d Synergy and its ability to handle all file types really suited the engineering industry.
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Qualio
This is one of the most user-friendly QMS programs I have used because it does not require lengthy training to navigate the system. We are able to bring on a new employee and have them start their own initial onboard training in Qualio with only a simple introductory message that shares a few key instructions. The available training in Qualio Help has proved very effective when needed. An individual can pick whatever training is appropriate at that moment and there will be instructions on demand on any topic related to Qualio operations. Qualio is relatively new software and is maturing with a responsive staff that releases new updates on a monthly, weekly, or even daily basis. It has grown incapability in the two years I have used it and it continues to evolve through customer inputs and looking at other state-of-the-art products. The staff listen and respond quickly compared to my past experiences with other QMS software. There is an opportunity for them to provide more and better features, but the gap is closing and the Qualio engineers have been very collaborative to work with, providing us opportunities to participate in their directions for growth.
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Pros
12d Synergy
  • Manages multiple files in a folder, while allowing file sharing (AutoCAD, xrefs, etc.)
  • Delivers HUGE (2, 3, or 5GB) files with minimal bandwidth
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Qualio
  • Is flexible enough to customize for use for different types of medical devices, enabling us to integrate it into our processes and support our quality automation initiatives.
  • Supports a distributed/remote workforce by enabling electronic record-keeping and signatures.
  • Generally supportive of the quality system regulations we are subject to.
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Cons
12d Synergy
  • 12d Synergy could provide additional analytical reporting on user behavior and usage out of the box.
  • Improved speeds when referencing shared files from other 12d model projects.
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Qualio
  • I would appreciate if similar documents are grouped together. For instance if engineering documents are put in one category and management document in a different category
  • Qualio has links to external documents but it would be helpful if it linked the user to sections within the document also
  • I would prefer that users be able to purchase licences directly without contacting a representative
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Support Rating
12d Synergy
The 12d Synergy team is always ensuring our issues and needs are resolved promptly. Whether it be on the forum or phone, they are kind and helpful
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Qualio
Two great things Qualio has for customer support. 1. They are available online and on the phone, if needed, 24/7 with very friendly and knowledgeable people. Usually, the wait is no more than 10 or 15 min, and while you wait, you can search their online help library. I used to call first, but now I've found that their online help library usually has he answers already and the instructions are clear. Usually, I learn more than I needed. So I now go there first and only call if I don't find anything in the online help library.
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Alternatives Considered
12d Synergy
Hands down prefer 12d Synergy. Bentley ProjectWise is overly complex, expensive and has a very cluttered interface.
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Qualio
Much better suited to a small start-up environment than Green Light Guru. Less suited in terms of usability compared to Q Pulse which has more bespoke configuration options, is easier to configure, and has more modules that interact with each other. Have tried Q Pulse and Green Light Guru.
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Return on Investment
12d Synergy
  • 12d Synergy has solved our multiple office syncing issues, adding the ability to have staff from remote offices collaborate together on projects.
  • Email saving used to be a nightmare, however, staff finds 12d Synergy's email saving easy to use and are able to search for saved emails quickly.
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Qualio
  • The number of emails received.. end up just deleting as it is spamming my inbox.
  • Benefitting from E-sign approvals.
  • Keeping track of our documents in a efficient and better way.
  • Amazing to use a cloud based system where everything is not on paper.
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