What users are saying about

12d Synergy vs SalesHandy

12d Synergy
4 Ratings
SalesHandy
6 Ratings

12d Synergy

4 Ratings
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Score 9.4 out of 100

Based on 4 reviews and ratings

SalesHandy

6 Ratings
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Score 4.1 out of 100

Based on 6 reviews and ratings

Likelihood to Recommend

12d Synergy

12d Synergy and its ability to handle all file types really suited the engineering industry.

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Anonymous | TrustRadius Reviewer
Verified User
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SalesHandy

My first time contacting SalesHandy the person in live chat answered all of my questions and understood me. I was very happy. The second time the person didn't understand me at all. That's when I became aware this wasn't an American company. I asked for the same person I got the first time and we started e-mailing, but he clearly didn't read what I wrote on two occasions, so he wasn't addressing my questions. This started to waste my time and frustrate me. Then the e-mails stopped coming and I had to keep e-mailing again trying to get a response, until they finally stopped altogether. I was literally just about to sign up for a paid account when this all happened. I told them I was going to go to their competition, and they didn't care, they just ignored me.

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Anonymous | TrustRadius Reviewer
Verified User
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Pros

12d Synergy

  • Manages multiple files in a folder, while allowing file sharing (AutoCAD, xrefs, etc.)
  • Delivers HUGE (2, 3, or 5GB) files with minimal bandwidth

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Anonymous | TrustRadius Reviewer
Verified User
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SalesHandy

  • The email drip campaign execution is simple to use and allows emails to be sent in 60-90seconds intervals which is very important when sending a big number of emails.
  • They have a very easy to understand customization fields that allow the user to view each individual email before sending to check for any potential errors.
  • Good integration of templates into the campaign set-up field with just a few clicks. Don't need to copy and paste.

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Sean Foo | TrustRadius Reviewer
Sean Foo
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Cons

12d Synergy

  • 12d Synergy could provide additional analytical reporting on user behavior and usage out of the box.
  • Improved speeds when referencing shared files from other 12d model projects.

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Travis March | TrustRadius Reviewer
Travis March
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SalesHandy

  • I am missing SalesHandy's integration with Box. Screen sharing and live presentation process can be made easier.

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myriam caron | TrustRadius Reviewer
myriam caron
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Usability

12d Synergy

No score
No answers yet
No answers on this topic

SalesHandy

SalesHandy 4.0
Based on 1 answer
I assume (I still can't be 100% sure) that if they had cared about my business, it would have worked for what I needed it to do, which was track open e-mails and clicked links.

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Anonymous | TrustRadius Reviewer
Verified User
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Performance

12d Synergy

No score
No answers yet
No answers on this topic

SalesHandy

SalesHandy 2.0
Based on 1 answer
Due to me using the software for very long and their terrible customer service, this is why I rated them low. I did notice that when sending e-mails it does take a while for the e-mail to go through, but then the e-mail hits the inbox very quickly. Also, their site and live chat did have problems. I mentioned this to them and they eventually fixed the live chat, but then they ignored the site issues I had which is when I opened two tabs, one tab would show one thing, and the other tab an entirely different thing within my account. It was very confusing and wasted my time trying to figure out if what I had done actually saved.

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Anonymous | TrustRadius Reviewer
Verified User
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Support Rating

12d Synergy

12d Synergy 9.1
Based on 4 answers
The 12d Synergy team is always ensuring our issues and needs are resolved promptly. Whether it be on the forum or phone, they are kind and helpful

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Patrick Cavanagh | TrustRadius Reviewer
Patrick Cavanagh
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SalesHandy

No score
No answers yet
No answers on this topic

Alternatives Considered

12d Synergy

Hands down prefer 12d Synergy. Bentley ProjectWise is overly complex, expensive and has a very cluttered interface.

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Anonymous | TrustRadius Reviewer
Verified User
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SalesHandy

Piyush Patel | TrustRadius Reviewer
Piyush Patel
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Return on Investment

12d Synergy

  • 12d Synergy has solved our multiple office syncing issues, adding the ability to have staff from remote offices collaborate together on projects.
  • Email saving used to be a nightmare, however, staff finds 12d Synergy's email saving easy to use and are able to search for saved emails quickly.

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Anonymous | TrustRadius Reviewer
Verified User
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SalesHandy

  • SalesHandy helped us break into new markets and helped us gain 25% more leads every month.

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Sean Foo | TrustRadius Reviewer
Sean Foo
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Pricing Details

12d Synergy

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
7.00*

* Per user

12d Synergy Editions & Modules

Edition
Email Management$0
Document Management$0
Advanced Data Management$0
    Additional Pricing Details
    —

    SalesHandy

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    SalesHandy Editions & Modules

    Edition
    Basic$91
    Pro$201
    Enterprise$501
    1. per user
    Additional Pricing Details
    —

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