What users are saying about
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.4 out of 100
Based on 8 reviews and ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 7 reviews and ratings
Attribute Ratings
- SalesHandy is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.4
12d Synergy
94%
4 Ratings
10.0
SalesHandy
100%
4 Ratings
Usability
12d Synergy
N/A
0 Ratings
4.0
SalesHandy
40%
1 Rating
Performance
12d Synergy
N/A
0 Ratings
2.0
SalesHandy
20%
2 Ratings
Support Rating
9.2
12d Synergy
92%
8 Ratings
SalesHandy
N/A
0 Ratings
Likelihood to Recommend
12d Synergy
12d Synergy and its ability to handle all file types really suited the engineering industry.

Verified User
Engineer in Engineering
Civil Engineering Company, 51-200 employeesSalesHandy
My first time contacting SalesHandy the person in live chat answered all of my questions and understood me. I was very happy. The second time the person didn't understand me at all. That's when I became aware this wasn't an American company. I asked for the same person I got the first time and we started e-mailing, but he clearly didn't read what I wrote on two occasions, so he wasn't addressing my questions. This started to waste my time and frustrate me. Then the e-mails stopped coming and I had to keep e-mailing again trying to get a response, until they finally stopped altogether. I was literally just about to sign up for a paid account when this all happened. I told them I was going to go to their competition, and they didn't care, they just ignored me.

Verified User
Vice-President in Sales
Financial Services Company, 1-10 employeesPros
12d Synergy
- Manages multiple files in a folder, while allowing file sharing (AutoCAD, xrefs, etc.)
- Delivers HUGE (2, 3, or 5GB) files with minimal bandwidth

Verified User
Engineer in Other
Civil Engineering Company, 5001-10,000 employeesSalesHandy
- The email drip campaign execution is simple to use and allows emails to be sent in 60-90seconds intervals which is very important when sending a big number of emails.
- They have a very easy to understand customization fields that allow the user to view each individual email before sending to check for any potential errors.
- Good integration of templates into the campaign set-up field with just a few clicks. Don't need to copy and paste.
Co-Founder / Principal
SpeechSilver LtdMarketing and Advertising, 1-10 employees
Cons
12d Synergy
- 12d Synergy could provide additional analytical reporting on user behavior and usage out of the box.
- Improved speeds when referencing shared files from other 12d model projects.
Design Manager
WSP in Australia & New ZealandCivil Engineering, 10,001+ employees
SalesHandy
- I am missing SalesHandy's integration with Box. Screen sharing and live presentation process can be made easier.
Marketing Enterprainer
Mitra EnterpriseBusiness Supplies and Equipment, 51-200 employees
Pricing Details
12d Synergy
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$7.00
Starting Price
$0
12d Synergy Editions & Modules
Edition
Email Management | $0.00 |
---|---|
Document Management | $0.00 |
Advanced Data Management | $0.00 |
- none
Additional Pricing Details
—SalesHandy
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$9 per user
SalesHandy Editions & Modules
Edition
Basic | $91 |
---|---|
Pro | $201 |
Enterprise | $501 |
- per user
Additional Pricing Details
—Usability
12d Synergy
No score
No answers yet
No answers on this topic
SalesHandy
SalesHandy 4.0
Based on 1 answer
I assume (I still can't be 100% sure) that if they had cared about my business, it would have worked for what I needed it to do, which was track open e-mails and clicked links.

Verified User
Vice-President in Sales
Financial Services Company, 1-10 employeesPerformance
12d Synergy
No score
No answers yet
No answers on this topic
SalesHandy
SalesHandy 2.0
Based on 2 answers
Due to me using the software for very long and their terrible customer service, this is why I rated them low. I did notice that when sending e-mails it does take a while for the e-mail to go through, but then the e-mail hits the inbox very quickly. Also, their site and live chat did have problems. I mentioned this to them and they eventually fixed the live chat, but then they ignored the site issues I had which is when I opened two tabs, one tab would show one thing, and the other tab an entirely different thing within my account. It was very confusing and wasted my time trying to figure out if what I had done actually saved.

Verified User
Vice-President in Sales
Financial Services Company, 1-10 employeesSupport Rating
12d Synergy
12d Synergy 9.2
Based on 8 answers
The 12d Synergy team is always ensuring our issues and needs are resolved promptly. Whether it be on the forum or phone, they are kind and helpful
Senior Civil Engineering Designer
ArcadisCivil Engineering, 10,001+ employees
SalesHandy
No score
No answers yet
No answers on this topic
Alternatives Considered
12d Synergy
Hands down prefer 12d Synergy. Bentley ProjectWise is overly complex, expensive and has a very cluttered interface.

Verified User
Engineer in Other
Civil Engineering Company, 5001-10,000 employeesSalesHandy
I'm now searching for an alternative to SalesHandy

Verified User
Vice-President in Sales
Financial Services Company, 1-10 employeesReturn on Investment
12d Synergy
- 12d Synergy has solved our multiple office syncing issues, adding the ability to have staff from remote offices collaborate together on projects.
- Email saving used to be a nightmare, however, staff finds 12d Synergy's email saving easy to use and are able to search for saved emails quickly.

Verified User
Engineer in Engineering
Civil Engineering Company, 51-200 employeesSalesHandy
- Lead generation increased
- Sales Engagement saves a lot time
Senior Sales Engineer
Sales Monk IncMarketing & Advertising, 201-500 employees