What users are saying about
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.4 out of 100
Based on 8 reviews and ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 7 reviews and ratings
Attribute Ratings
- 12d Synergy is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
9.4
12d Synergy
94%
4 Ratings
9.0
GlobalSearch
90%
6 Ratings
Likelihood to Renew
12d Synergy
N/A
0 Ratings
8.6
GlobalSearch
86%
3 Ratings
Usability
12d Synergy
N/A
0 Ratings
7.5
GlobalSearch
75%
2 Ratings
Availability
12d Synergy
N/A
0 Ratings
9.1
GlobalSearch
91%
2 Ratings
Performance
12d Synergy
N/A
0 Ratings
8.2
GlobalSearch
82%
2 Ratings
Support Rating
9.2
12d Synergy
92%
8 Ratings
6.4
GlobalSearch
64%
4 Ratings
In-Person Training
12d Synergy
N/A
0 Ratings
7.3
GlobalSearch
73%
1 Rating
Implementation Rating
12d Synergy
N/A
0 Ratings
8.1
GlobalSearch
81%
4 Ratings
Product Scalability
12d Synergy
N/A
0 Ratings
7.3
GlobalSearch
73%
1 Rating
Likelihood to Recommend
12d Synergy
12d Synergy and its ability to handle all file types really suited the engineering industry.

Verified User
Engineer in Engineering
Civil Engineering Company, 51-200 employeesGlobalSearch
Not really. This is a smart product built by a bunch of former Xerox Docushare and Westbrook Fortis developers and sales directors who got tired of doing it wrong at their old employment.
CEO
Dynamic Excellence in Information, LLCInformation Technology and Services, 11-50 employees
Pros
12d Synergy
- Manages multiple files in a folder, while allowing file sharing (AutoCAD, xrefs, etc.)
- Delivers HUGE (2, 3, or 5GB) files with minimal bandwidth

Verified User
Engineer in Other
Civil Engineering Company, 5001-10,000 employeesGlobalSearch
- Sends email notifications to appropriate individuals when expiration or renewal notice dates are approaching.
- Offers an easy and fast way to search for specific documents.
- It allows managers to simply drop documents into the inboxes for Legal to permanently archive.
- Allows documents to be easily emailed. No more sorting through various files on the desktop to try to find the correct document.
- Is set up in an organized manner that is appropriate for the documents that are contained in the archives.
Legal Assistant
OTT CommunicationsTelecommunications, 51-200 employees
Cons
12d Synergy
- 12d Synergy could provide additional analytical reporting on user behavior and usage out of the box.
- Improved speeds when referencing shared files from other 12d model projects.
Design Manager
WSP in Australia & New ZealandCivil Engineering, 10,001+ employees
GlobalSearch
- GlobalSearch is easy to use, but it does take a level of training to be able to create workflows, groups, and set up security. I created a template to stay consistent.
- I know there are some ERP integrations that our Accounting department would like to have more of that aren't built in.
- There may already be a cloud based version of this application, but for now, we have it installed on our server. That causes an extra step for remote users to access the software.
- I don't have many complaints about this software, as it works well for our purposes.
Director of IS/IT
Second Harvest Food Bank of Middle TNNon-profit Organization Management, 51-200 employees
Pricing Details
12d Synergy
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$7.00
Starting Price
$0
12d Synergy Editions & Modules
Edition
Email Management | $0.00 |
---|---|
Document Management | $0.00 |
Advanced Data Management | $0.00 |
- none
Additional Pricing Details
—GlobalSearch
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—GlobalSearch Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
12d Synergy
No score
No answers yet
No answers on this topic
GlobalSearch
GlobalSearch 8.6
Based on 3 answers
We are definitely renewing our SmartSearch. This is the only place all of our companies contracts and regulatory filings are kept. Our company would lose track of all expiring contracts if we did not renew. We would also need to spend many hours figuring out a new organizational system for all of our files, as well as savings the documents from SmartSearch onto the computer.
Legal Assistant
OTT CommunicationsTelecommunications, 51-200 employees
Usability
12d Synergy
No score
No answers yet
No answers on this topic
GlobalSearch
GlobalSearch 7.5
Based on 2 answers
Need to fix the preview utility.
President/ Senior Technical Recruiter (Engineering, Architecture, Manufacturing, Design, CAD)
Techstaff of Southern WisconsinStaffing and Recruiting, 51-200 employees
Reliability and Availability
12d Synergy
No score
No answers yet
No answers on this topic
GlobalSearch
GlobalSearch 9.1
Based on 2 answers
Square-9 can get this product out to you in almost the same hour your order it. We got ours very fast.
CEO
Dynamic Excellence in Information, LLCInformation Technology and Services, 11-50 employees
Performance
12d Synergy
No score
No answers yet
No answers on this topic
GlobalSearch
GlobalSearch 8.2
Based on 2 answers
With the PDF projected viewer, the document retrieval-to-display can drag for a second more than some systems, and the capture workflow if you overload a server array can also drag, but those are the only two issues we've ever seen with this product, and they are not serious issues at all.
CEO
Dynamic Excellence in Information, LLCInformation Technology and Services, 11-50 employees
Support Rating
12d Synergy
12d Synergy 9.2
Based on 8 answers
The 12d Synergy team is always ensuring our issues and needs are resolved promptly. Whether it be on the forum or phone, they are kind and helpful
Senior Civil Engineering Designer
ArcadisCivil Engineering, 10,001+ employees
GlobalSearch
GlobalSearch 6.4
Based on 4 answers
I'd give them a 10, but sometimes the initial contact or call-back is a little slow. They are a rapidly growing company and new client base, so this is to be somewhat expected.
CEO
Dynamic Excellence in Information, LLCInformation Technology and Services, 11-50 employees
In-Person Training
12d Synergy
No score
No answers yet
No answers on this topic
GlobalSearch
GlobalSearch 7.3
Based on 1 answer
It would have been higher, but the training is a bit muted for the lesser qualified office equipment vendors who signed up as partners to sell and support it. The more experienced ECM vendors and customer end-users will find the training very good, but a bit slow.
CEO
Dynamic Excellence in Information, LLCInformation Technology and Services, 11-50 employees
Implementation Rating
12d Synergy
No score
No answers yet
No answers on this topic
GlobalSearch
GlobalSearch 8.1
Based on 4 answers
Just let it happen. It's very quick and smooth.
CEO
Dynamic Excellence in Information, LLCInformation Technology and Services, 11-50 employees
Alternatives Considered
12d Synergy
Hands down prefer 12d Synergy. Bentley ProjectWise is overly complex, expensive and has a very cluttered interface.

Verified User
Engineer in Other
Civil Engineering Company, 5001-10,000 employeesGlobalSearch
I did not comparison shop. It was offered by a very trustworthy local business that we were currently doing business with. I was presented with the software, and bought it without hesitation. No regrets.
Executive Assistant + Accounts Payable
Goodwill Industries of TulsaNon-profit Organization Management, 501-1000 employees
Scalability
12d Synergy
No score
No answers yet
No answers on this topic
GlobalSearch
GlobalSearch 7.3
Based on 1 answer
The scale-ability is quite good actually, but you need competent sales/support folks providing it to you, so the scale is set right for the demands of your system use. Some resellers are not good at doing this, some are fantastic. If you are scaled correctly at first implementation, you'll be very happy with this system.
CEO
Dynamic Excellence in Information, LLCInformation Technology and Services, 11-50 employees
Return on Investment
12d Synergy
- 12d Synergy has solved our multiple office syncing issues, adding the ability to have staff from remote offices collaborate together on projects.
- Email saving used to be a nightmare, however, staff finds 12d Synergy's email saving easy to use and are able to search for saved emails quickly.

Verified User
Engineer in Engineering
Civil Engineering Company, 51-200 employeesGlobalSearch
- We have much more efficient document processes. While putting the software in, we were forced to review how each document flowed through the organization and what the process should be. That helped not only from the perspective of have a tool to automate the monotonous steps, but helped us as an organization more strictly define our processes and standards.
- We are far more prepared for a flood, fire, etc... now that are documents are electronic and backed up off site.
Senior Consulting Engineer
ClearWater Computer Services, Inc.Computer Software, 1-10 employees