15Five vs. BHN Rewards

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
15Five
Score 8.2 out of 10
Mid-Size Companies (51-1,000 employees)
15Five in San Francisco offers their employee performance management platform, which emphasizes employee engagement via pulse surveys and an emphasis on frequent feedback, fast one-on-one meeting planning, objective tracking, and other related features.
$7
per person/per month
BHN Rewards
Score 8.3 out of 10
N/A
BHN Rewards (formerly Rybbon) is a solution for sending, tracking, and managing digital rewards programs. BHN Rewards enables users to incorporate automated rewards to boost engagement, increase response rates, generate brand recognition and loyalty, and motivate employees.N/A
Pricing
15FiveBHN Rewards
Editions & Modules
Basic
$7
per person/per month
Plus
$14
per person/per month
Performance
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
15FiveBHN Rewards
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Features
15FiveBHN Rewards
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
15Five
4.8
37 Ratings
44% below category average
BHN Rewards
-
Ratings
Corporate goal setting5.230 Ratings00 Ratings
Subordinate goal setting4.832 Ratings00 Ratings
Individual goal setting5.036 Ratings00 Ratings
Line-of sight-visibility3.729 Ratings00 Ratings
Performance tracking5.433 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
15Five
7.1
37 Ratings
12% below category average
BHN Rewards
-
Ratings
Performance plans7.326 Ratings00 Ratings
Plan weighting6.89 Ratings00 Ratings
Manager note taking6.532 Ratings00 Ratings
Performance improvement plans7.118 Ratings00 Ratings
Review status tracking6.927 Ratings00 Ratings
Rater nomination workflow6.75 Ratings00 Ratings
Review reminders9.130 Ratings00 Ratings
Workflow restrictions6.216 Ratings00 Ratings
Multiple review frequency9.224 Ratings00 Ratings
Reporting4.927 Ratings00 Ratings
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15FiveBHN Rewards
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Score 7.9 out of 10
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User Ratings
15FiveBHN Rewards
Likelihood to Recommend
7.5
(44 ratings)
9.0
(6 ratings)
Likelihood to Renew
10.0
(3 ratings)
-
(0 ratings)
Usability
10.0
(3 ratings)
-
(0 ratings)
Support Rating
8.6
(24 ratings)
-
(0 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
15FiveBHN Rewards
Likelihood to Recommend
15Five
We love the ability to recognize peers and align the High Fives with core values (and having it integrate with Slack creates visibility which encourages use of the feature) The Performance Review features are quite customizable and do most of what we'd like. The goal setting function is robust, however I wish that area was a bit less complicated as we'd like to be able to zoom out for company milestones, it just looks busy. In terms of managing an employee's lifecycle from hire on past their 30/60/90 day goals, that piece is customizable however I'd love it if check-ins were completely custom.
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Blackhawk Network
I think Rybbon is a very good choice for a UX or Market research team. It's generally easy to use, easy to send gifts to almost any country, and their customer support is great. The only real weakness is in the reporting and dashboard. You'll have to do pretty much all of it in Excel. So unless that's very important to you, I can't really think of a better option than Rybbon.
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Pros
15Five
  • The Pulse Check feature is both easy to use and allows staff and management to gauge how team health is.
  • The metric and key performance tools are very well designed.
  • Automated reminders and reporting are great features.
  • I find the customer services to be best in class.
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Blackhawk Network
  • Rybbon makes it easy to offer gift cards for survey responses
  • Rybbon's integration with survey platforms like Qualtrics are a major plus
  • Gift cards can be international, very important for any global company
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Cons
15Five
  • I think 15Five dashboards can be quite clunky and difficult to use
  • I think their One-on-one management feature makes it difficult to track action items or search histories across time or multiple employees--a simple Google Doc is much more effective or Notion if you want even more functionality
  • In my opinion, 15Five's customer service is among the worst I have experienced from a software company. They will nickel and dime you and use hidden fine print to wring as much money as they can from you.
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Blackhawk Network
  • The main dashboard is not very useful for tracking your activity and spending
  • Website didn't seem super reliable. Would see downtime occasionally.
  • You can export reports to Excel but better built in reporting would be nice
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Likelihood to Renew
15Five
This program is the absolute best I've ever used in 30 years with organizations. Not only do I enjoy being a user and "filling it out" every week- but I would personally buy it if available for goal tracking in my personal life I love it that much!
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Blackhawk Network
No answers on this topic
Usability
15Five
It's very simple to use - not overly complicated. You wouldn't need training to use. There are some features I never use because I don't understand -- like one on ones. However we use without and still find a lot of value in it!
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Blackhawk Network
No answers on this topic
Support Rating
15Five
15Five support is quick and helpful. We work with other vendors in the people management space and performance tracking/management who offshore their support or force us into long queues to chat for support and it just doesn't support our needs very well. 15Five is responsive and speedy. We constantly evaluate our vendors for their support and have switched vendors in the past in other areas because of limited support capabilities
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Blackhawk Network
No answers on this topic
Online Training
15Five
Very helpful webinar training. They answer questions, the slides are all very helpful, and they send you the presentation once the webinar is complete so that you can share with your team.
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Blackhawk Network
No answers on this topic
Implementation Rating
15Five
It was very easy and support was super helpful!
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Blackhawk Network
No answers on this topic
Alternatives Considered
15Five
Visually 15Five blows Yammer out of the water! Yammer was easy to use as well, but it felt very difficult to get on to and was not single sign-on when we were using it. 15Five allows for easy login with single sing on feature and has less "clicks" to get to where I need to be on the program. I also love the app way more than Yammer!
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Blackhawk Network
Both are good products, I honestly have no complaints with either of them. Rybbon's integration with Qualtrics is a definite plus.
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Return on Investment
15Five
  • It holds each employee to a certain standard by having them select their own list
  • Gives them the opportunity to reach their list of goals
  • Being able to accomplish each set goal and/or priority gives a sense of pride in each person's work as they are able to check off what has been done
  • On the negative, it can also show what the employee is not being done and may show poorly if there is a consistent pattern of not completing tasks
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Blackhawk Network
  • Using the paid plan where you pre-pay fees up front definitely saved us money in the long run
  • It's a lot quicker and more manageable than using PayPal or Amazon gift cards
  • Their support team has probably also saved us time by helping recipients who have trouble redeeming cards instead of us having to do it
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ScreenShots

15Five Screenshots

Screenshot of Celebrate wins, tout progress, and give good feedback where good feedback is due.Screenshot of 15Five Home DashboardScreenshot of Connect managers with their teams through regular Check-Ins that lead to actionable insights.

BHN Rewards Screenshots

Screenshot of The BHN Rewards account dashboard tracks overall rewards program, and monitors the incentives budget -- including refunds for unclaimed rewards.Screenshot of BHN Rewards is transparent and provides visibility into campaigns in one central portal, allowing it to scale to users needs as a program grows. It provides real-time status updates on all reward deliveries.Screenshot of When there are recipients in multiple countries, BHN Rewards' Smart Global Rewards can automate delivery of rewards in each location. BHN Rewards detects the recipient's country and automatically offers a curated list of rewards available there and converts them to the correct currency.Screenshot of BHN Rewards can customize the rewards email and redemption page with the user's own branding and messaging. Rewards emails are delivered from the user's own authorized domain, rather than a spoofed address.Screenshot of BHN Rewards connects with many of the survey, research, and marketing tools, including Microsoft Teams, Marketo, HubSpot, SurveyMonkey, and Qualtrics.