15Five vs. GaggleAMP

I believe if your managers can't make time to have in-person or live check-ins with their employees, the 15Five surveys and tools can create a semblance of care and follow-up, but many employees resent how impersonal it is. If you are able to have more face-to-face interactions or Zoom one-on-ones, those are almost always better-received by employees.

GaggleAMP is well suited when you want to get timely local language content out to folks in other countries/regions, or content for a specific group/department. It is also well suited when you have multiple Gaggle content managers with multiple content calendars. It might be less appropriate if you want to hold multiple Social contests (gamification) with different rules, scopes, leaderboards, etc. for different groups/tags as there is only one leaderboard.

Incentivized

• The Pulse Check feature is both easy to use and allows staff and management to gauge how team health is.
• The metric and key performance tools are very well designed.
• Automated reminders and reporting are great features.
• I find the customer services to be best in class.

Incentivized

• Easy to tell associates what posts to like and share. Especially like that we can point them to like or share industry posts.
• Easy to get others in organization to sign up. Also offers app and browser app.
• Gamefication aspect allows associates to have friendly competition and allows awarding of prizes for reaching set point values

Incentivized

• The more business units and teams you adopt consistently using 15five, the more you see the full value.
• Reporting - it would be helpful to see an entire org chart breakdown of the goals hit/missed at the end of each quarter.
• Recommendations - focus points/alerts on OKRs that aren't progressing and auto-generated action items you should take would be really useful functionality.

• There are no out of the box implementations to get started quick.
• The campaign manager could be more involved and vocal about recommendations and how to implement them.
• I'd like deeper insight into what my employees do and do not like to share.

Incentivized

This program is the absolute best I've ever used in 30 years with organizations. Not only do I enjoy being a user and "filling it out" every week- but I would personally buy it if available for goal tracking in my personal life I love it that much!

Incentivized

Customer service has been good. It's easy to use. It's cost effective. It's a good way to expand your social presence and get your employees more vested in branding the company without spending a ton of money. There are bells and whistles that may be good for other users. I just haven't had the time to use them

Incentivized

It's very simple to use - not overly complicated. You wouldn't need training to use. There are some features I never use because I don't understand -- like one on ones. However we use without and still find a lot of value in it!

Incentivized

15Five support is quick and helpful. We work with other vendors in the people management space and performance tracking/management who offshore their support or force us into long queues to chat for support and it just doesn't support our needs very well. 15Five is responsive and speedy. We constantly evaluate our vendors for their support and have switched vendors in the past in other areas because of limited support capabilities

Incentivized

Support for GaggleAMP is easily the best customer support I've experienced with any software tool. Our rep, Sam, is dedicated to our account (no bouncing around a call-center bullpen), and is highly proactive and eager to help us succeed. Most of our interactions have nothing to do with problems, but rather opportunities to optimize our use of the tool and set us up for greatest success. GaggleAMP sets a gold standard for customer support!

Incentivized

Very helpful webinar training. They answer questions, the slides are all very helpful, and they send you the presentation once the webinar is complete so that you can share with your team.

Incentivized

It was very easy and support was super helpful!

Incentivized

Visually 15Five blows Yammer out of the water! Yammer was easy to use as well, but it felt very difficult to get on to and was not single sign-on when we were using it. 15Five allows for easy login with single sing on feature and has less "clicks" to get to where I need to be on the program. I also love the app way more than Yammer!

Incentivized

A former colleague suggested EveryoneSocial, but I think that GaggleAMP has more industry experience in terms of employee advocacy and social engagement. While it did appear somewhat easier to use, it didn't have all the features and attention to detail that GaggleAMP provided such as the detailed reporting and the specific activity suggestions I was looking for.

Incentivized

• It holds each employee to a certain standard by having them select their own list
• Gives them the opportunity to reach their list of goals
• Being able to accomplish each set goal and/or priority gives a sense of pride in each person's work as they are able to check off what has been done
• On the negative, it can also show what the employee is not being done and may show poorly if there is a consistent pattern of not completing tasks

• Take this with a grain of salt, but our company's all-time CPC (cost per click) savings is $1.85 M ($184,116.95 last quarter).
• GaggleAMP has become an important part in getting our employees and partners to engage with us on Social Media more regularly - a great tool for getting information out there.
• Brand awareness.

Incentivized