What users are saying about

15Five

6 Ratings

HotSchedules

Top Rated
216 Ratings

15Five

6 Ratings
Score 8.3 out of 101

HotSchedules

Top Rated
216 Ratings
Score 8.3 out of 101

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Likelihood to Recommend

15Five

15Five is well suited for businesses/groups that are transparent, and willing to share information. If an organization was not a place where information is freely shared, it would not be helpful. Although, it could improve the level of transparency, as members of the organization could have space where they feel comfortable to share information. There are several different privacy settings within the each 15Five, so users can choose what they want to share. Also, it's best to make sure you/your organization has the time to use 15Five. It can be time-consuming for users, but also for those reviewing employees 15Five. It can be a lot of information to sift through. However, the layout of the software is easy to engage with and digest, which is helpful! Additionally, it's important to share with the team how 15Five works, and why it's being utilized. Depending on the questions that are set up within the software, it would seem a bit invasive to some. However, if a clear expectation is set prior to use 15Five, this may not be an issue.
Erin Holm profile photo

HotSchedules

This product is well suited for all businesses, but definitely, one where the business deals with daily interactions with customers. Retail, restaurants, and amusement parks all would benefit from the scheduler and store log features.It probably would not be as beneficial in an office setting, unless it was strictly used for the scheduler feature. Also, if the operation is small in size (under 15 employees), I believe the price may prevent some from trying the product.
Frank Jameson profile photo

Feature Rating Comparison

Performance and Goals

15Five
10.0
HotSchedules
Corporate goal setting
15Five
10.0
HotSchedules
Subordinate goal setting
15Five
10.0
HotSchedules
Individual goal setting
15Five
10.0
HotSchedules
Line-of sight-visibility
15Five
10.0
HotSchedules
Performance tracking
15Five
10.0
HotSchedules

Performance Management

15Five
9.1
HotSchedules
Performance plans
15Five
10.0
HotSchedules
Review status tracking
15Five
10.0
HotSchedules
Rater nomination workflow
15Five
10.0
HotSchedules
Review reminders
15Five
10.0
HotSchedules
Workflow restrictions
15Five
7.0
HotSchedules
Multiple review frequency
15Five
7.0
HotSchedules
Reporting
15Five
10.0
HotSchedules

Pros

  • Goals/To-do lists: 15Five is a great tool for creating to do lists or establishing goals for the week. Employees can add them easily, and check them off when completed. For me, this has provided a helpful visual of what needs to be accomplished that week.
  • It's easy to send information out to anyone in the organization - tagging individuals or @all is an easy way to share information within the platform. Our president is a big fan of 15Five, and she has utilized it as a way to disseminate information throughout our organization. Information can be uploaded in an easy-to-read, easy-to-access manner.
  • Reminders - it's easy to set up reminders within the program, to ensure employees are completing their portion. As an employee, the reminders are helpful in encouraging completion.
  • Customizable questions - direct supports/supervisors can set up different questions to be asked of employees from week to week. This is helpful if there are questions that are needed to be asked weekly, monthly, quarterly, or yearly. Being able to change questions regularly is great.
Erin Holm profile photo
  • Store Logs - the ability to record daily events. It provides the review for the monthly results, or even a staff members training progress.
  • Scheduler - divide your staff into various departments so your managers can focus on meeting guest needs in smaller groups. Also a great communication tool as it sends out the schedules in a way convenient to the staff member.
  • Reports - we only use 5 of 30+ reports, but those provide us material for managers to keep the business on track throughout the day.
Frank Jameson profile photo

Cons

  • Although I mentioned customization as a positive aspect, it could use some improvements. The backend process of updating the questions, and setting them to a certain schedule, can be a bit confusing. This process could be streamlined.
  • The commenting process can be a bit confusing. If a person is tagged/mentioned in a comment, they are typically sent an email notifying them. However, it can be difficult to locate where you can reply and continue the conversation. Although a simple issue, it seems it could be easily rectified.
  • I would like to see more integration of the team portion of 15Five. It seems this feature is not as prominent, so you can easily get stuck in just your specific 15Five information.
Erin Holm profile photo
  • As far as my experience with the system goes, it does not have a backlog of who does approvals. This would be helpful as, with a management team that also has approval authority, it would allow you to see who is authorizing changes to the schedule.
  • Having the ability to send attachments through the email system would help greatly in being able to spread much needed information to the staff (new menus, upcoming event information, picture attachments, etc.).
  • Being able to set [parameters] for things like the maximum number of approvals reached would be helpful and give employees an immediate feedback letting them know that max number of staff has been reached that can request off for a particular day. It would help both ways by stopping someone with approval authority from accidentally approving too many request offs.
Daniel Butte profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
HotSchedules9.1
Based on 2 answers
Ease of use, efficiently creating and posting staff schedules.
Sawyer Harrison profile photo

Usability

No score
No answers yet
No answers on this topic
HotSchedules7.7
Based on 7 answers
Extremely easy to use
Abe Ruiz profile photo

Support

No score
No answers yet
No answers on this topic
HotSchedules8.9
Based on 4 answers
HotSchedules Support is fast and VERY informative. I can generally solve any issue I have within 30 minutes or less. They are helpful and I do not have to go though MANY channels to a simple issue.
Frances (Franny) Spellman profile photo

Alternatives Considered

15Five is the first performance management system I have utilized.
Erin Holm profile photo
Prior to HotSchedules we utilized an old school traditional Excel based scheduling system that was put out via email. The system was obviously time intensive and required constant updating, so when approached via HotSchedules Marketing we decided to give it a try and haven't looked back. If possible we are looking into incorporating it into use with our back of the house staff. One of the only limiting factors to HotSchedules and any similar scheduling system is that it is smart device based (cell phone/computer/tablet/etc.) and therefore the staff member must have access to these in order to use the service. Unfortunately even in 2017 not everyone has these/want and/or are willing to work with these devices. This can force a company into making decisions to not hire a potential employee do to incompatibility with how daily operations are run via scheduling.
Daniel Butte profile photo

Return on Investment

  • 15Five is one of my favorite tools. It has allowed us to keep track of the general morale of the business and to address small issues before they became large issues
  • It has also allowed us to streamline our review process, making everybody's life easier!
No photo available
  • Saving time on scheduling means our managers can focus more on guest experience, managing the floor and other areas that contribute to the success of our business.
Amanda Zelichowski profile photo

Pricing Details

15Five

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

HotSchedules

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details