Likelihood to Recommend We love the ability to recognize peers and align the High Fives with core values (and having it integrate with
Slack creates visibility which encourages use of the feature) The Performance Review features are quite customizable and do most of what we'd like. The goal setting function is robust, however I wish that area was a bit less complicated as we'd like to be able to zoom out for company milestones, it just looks busy. In terms of managing an employee's lifecycle from hire on past their 30/60/90 day goals, that piece is customizable however I'd love it if check-ins were completely custom.
Read full review We are using [PeopleONE] to collect and manage our field data for payroll, invoicing, and production management purposes. So far, it works quite well for those uses. Additionally, we are using the app to manage communications from our offices to our field management at upper and middle field management levels. We have successfully used the application to communicate important upcoming events, COVID protocols and reporting processes, and other initiatives. I am unfamiliar with the limitations of this technology or applications for which it would be unsuited.
Read full review Pros The Pulse Check feature is both easy to use and allows staff and management to gauge how team health is. The metric and key performance tools are very well designed. Automated reminders and reporting are great features. I find the customer services to be best in class. Read full review The UI, both for desktop and mobile apps, is simple and virtually self-explanatory. Compared to apps we have used in the past, PeopleONE is fast, in both data entry and retrieval. The team responsible for creating our specific requirements for the app is exceptionally responsive. It is made up of creative problems solvers who have built a product that meets every need we have presented. Read full review Cons I think 15Five dashboards can be quite clunky and difficult to use I think their One-on-one management feature makes it difficult to track action items or search histories across time or multiple employees--a simple Google Doc is much more effective or Notion if you want even more functionality In my opinion, 15Five's customer service is among the worst I have experienced from a software company. They will nickel and dime you and use hidden fine print to wring as much money as they can from you. Read full review We haven't actually experienced any issues of note to record here. Every concern, requirement, or change we have requested has been swiftly and satisfactorily resolved by the Impiger team. Read full review Likelihood to Renew This program is the absolute best I've ever used in 30 years with organizations. Not only do I enjoy being a user and "filling it out" every week- but I would personally buy it if available for goal tracking in my personal life I love it that much!
Read full review [I give it this rating] because it has addressed all of our needs in a succinct manner and it operates efficiently.
Read full review Usability It's very simple to use - not overly complicated. You wouldn't need training to use. There are some features I never use because I don't understand -- like one on ones. However we use without and still find a lot of value in it!
Read full review Support Rating 15Five support is quick and helpful. We work with other vendors in the people management space and performance tracking/management who offshore their support or force us into long queues to chat for support and it just doesn't support our needs very well. 15Five is responsive and speedy. We constantly evaluate our vendors for their support and have switched vendors in the past in other areas because of limited support capabilities
Read full review Online Training Very helpful webinar training. They answer questions, the slides are all very helpful, and they send you the presentation once the webinar is complete so that you can share with your team.
Read full review Implementation Rating It was very easy and support was super helpful!
Read full review Alternatives Considered Visually 15Five blows Yammer out of the water! Yammer was easy to use as well, but it felt very difficult to get on to and was not single sign-on when we were using it. 15Five allows for easy login with single sing on feature and has less "clicks" to get to where I need to be on the program. I also love the app way more than Yammer!
Read full review Return on Investment It holds each employee to a certain standard by having them select their own list Gives them the opportunity to reach their list of goals Being able to accomplish each set goal and/or priority gives a sense of pride in each person's work as they are able to check off what has been done On the negative, it can also show what the employee is not being done and may show poorly if there is a consistent pattern of not completing tasks Read full review Improved accuracy of data collected Improved efficiency of data collected Improved efficiency of payroll and invoicing processes Decreased time, in the field and in the office, involved in managing data Read full review ScreenShots