Likelihood to Recommend I believe if your managers can't make time to have in-person or live check-ins with their employees, the 15Five surveys and tools can create a semblance of care and follow-up, but many employees resent how impersonal it is. If you are able to have more face-to-face interactions or Zoom one-on-ones, those are almost always better-received by employees.
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This software is very well suited for situations where a group of individuals is being asked about their work experience, meeting, professional development, training, etc.. in any way while it is desired by the admin to alter the way content is delivered for better results to educators, etc… This software would be less appropriate in a setting where questions from only a few individuals are taken, making it easier to tell which person likely answered which survey.
Read full review Pros The Pulse Check feature is both easy to use and allows staff and management to gauge how team health is. The metric and key performance tools are very well designed. Automated reminders and reporting are great features. I find the customer services to be best in class. Read full review Momentive (SurveyMonkey, Inc)
Providing employees an opportunity to self-reflect Providing employees an opportunity to provide interactive feedback, ask questions, and provide details anonymously Organizational transparency--we can identify where we are and how we feel Departmental remediation--we can identify opportunities when we have a low score in a department Read full review Cons The more business units and teams you adopt consistently using 15five, the more you see the full value. Reporting - it would be helpful to see an entire org chart breakdown of the goals hit/missed at the end of each quarter. Recommendations - focus points/alerts on OKRs that aren't progressing and auto-generated action items you should take would be really useful functionality. Read full review Momentive (SurveyMonkey, Inc)
More offerings in targeting Easier external reporting function More question flexibility Read full review Likelihood to Renew This program is the absolute best I've ever used in 30 years with organizations. Not only do I enjoy being a user and "filling it out" every week- but I would personally buy it if available for goal tracking in my personal life I love it that much!
Read full review Momentive (SurveyMonkey, Inc)
Usability It's very simple to use - not overly complicated. You wouldn't need training to use. There are some features I never use because I don't understand -- like one on ones. However we use without and still find a lot of value in it!
Read full review Momentive (SurveyMonkey, Inc)
Support Rating 15Five support is quick and helpful. We work with other vendors in the people management space and performance tracking/management who offshore their support or force us into long queues to chat for support and it just doesn't support our needs very well. 15Five is responsive and speedy. We constantly evaluate our vendors for their support and have switched vendors in the past in other areas because of limited support capabilities
Read full review Momentive (SurveyMonkey, Inc)
Online Training Very helpful webinar training. They answer questions, the slides are all very helpful, and they send you the presentation once the webinar is complete so that you can share with your team.
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Implementation Rating It was very easy and support was super helpful!
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Alternatives Considered Visually 15Five blows Yammer out of the water! Yammer was easy to use as well, but it felt very difficult to get on to and was not single sign-on when we were using it. 15Five allows for easy login with single sing on feature and has less "clicks" to get to where I need to be on the program. I also love the app way more than Yammer!
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We were using a homegrown Google Doc that wasn't well worded and was not confidential. Although I appreciated the attempt from the former HR person to gather feedback, we needed a system that was more confidential and dedicated to gathering feedback in alignment with our corporate values. A Google Doc was not the right place for that.
Read full review Return on Investment It holds each employee to a certain standard by having them select their own list Gives them the opportunity to reach their list of goals Being able to accomplish each set goal and/or priority gives a sense of pride in each person's work as they are able to check off what has been done On the negative, it can also show what the employee is not being done and may show poorly if there is a consistent pattern of not completing tasks Read full review Momentive (SurveyMonkey, Inc)
It’s helped me to feel that I, as a teacher, am being listened to and policies, structures, procedures, etc..are being adjusted for the good of all. This software helps to accumulate a wide variety of opinions across many different gender types, races, ethnicities, age groups, and backgrounds, providing a clear and consistent consensus from a group of varied individuals. This software provides clarity on the overall consensus, providing an opportunity for growth as a business, which allows for better run procedures and a much better climate among all. Read full review ScreenShots