What users are saying about
1 Ratings
2 Ratings
1 Ratings
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Score 9 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

17hats

I think it's great for businesses who offer monthly services and want to automate their invoicing. Even for businesses who offer one-off services as well.
Marli Espinales | TrustRadius Reviewer

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

17hats
9.2
ConvergeHub
8.3
Customer data management / contact management
17hats
9.0
ConvergeHub
9.0
Workflow management
17hats
9.0
ConvergeHub
9.0
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
ConvergeHub
7.0
Contract management
17hats
10.0
ConvergeHub
8.0
Quote & order management
17hats
10.0
ConvergeHub
9.0
Interaction tracking
17hats
8.0
ConvergeHub
8.0
Territory management
17hats
ConvergeHub
8.0
Opportunity management
17hats
ConvergeHub
9.0
Channel / partner relationship management
17hats
ConvergeHub
8.0

Customer Service & Support

17hats
8.0
ConvergeHub
7.0
Case management
17hats
8.0
ConvergeHub
7.0

Marketing Automation

17hats
8.0
ConvergeHub
9.0
Lead management
17hats
8.0
ConvergeHub
9.0
Email marketing
17hats
ConvergeHub
9.0

CRM Project Management

17hats
9.5
ConvergeHub
9.0
Task management
17hats
9.0
ConvergeHub
9.0
Billing and invoicing management
17hats
10.0
ConvergeHub
9.0
Reporting
17hats
ConvergeHub
9.0

Customization

17hats
8.0
ConvergeHub
7.5
Custom fields
17hats
8.0
ConvergeHub
8.0
API for custom integration
17hats
ConvergeHub
7.0

Security

17hats
9.5
ConvergeHub
9.0
Single sign-on capability
17hats
10.0
ConvergeHub
Role-based user permissions
17hats
9.0
ConvergeHub
9.0

Integrations with 3rd-party Software

17hats
8.0
ConvergeHub
Marketing automation
17hats
8.0
ConvergeHub

Platform

17hats
8.0
ConvergeHub
9.0
Mobile access
17hats
8.0
ConvergeHub
9.0

CRM Reporting & Analytics

17hats
ConvergeHub
8.0
Pipeline visualization
17hats
ConvergeHub
8.0
Customizable reports
17hats
ConvergeHub
8.0

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Cons

17hats

  • Cheaper credit card charges
  • Ability to tweak their questionnaires a bit more
Marli Espinales | TrustRadius Reviewer

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Support Rating

17hats

17hats 8.0
Based on 1 answer
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

ConvergeHub

No score
No answers yet
No answers on this topic

Alternatives Considered

17hats

No answers on this topic

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Screenshots

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

17hats Editions & Modules

Additional Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

17hats
9.0
ConvergeHub
8.0

Support Rating

17hats
8.0
ConvergeHub

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