What users are saying about
8 Ratings
2 Ratings
8 Ratings
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Score 8.8 out of 100
2 Ratings
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Score 8 out of 100

Feature Set Ratings

  • 17hats ranks higher in 5 feature sets: Sales Force Automation, Customer Service & Support, CRM Project Management, Customization, Security
  • ConvergeHub ranks higher in 2 feature sets: Marketing Automation, Platform

Sales Force Automation

9.5

17hats

95%
8.3

ConvergeHub

83%
17hats ranks higher in 6/9 features

Customer data management / contact management

10.0
100%
2 Ratings
9.0
90%
1 Rating

Workflow management

10.0
100%
2 Ratings
9.0
90%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

9.0
90%
1 Rating
7.0
70%
1 Rating

Contract management

10.0
100%
2 Ratings
8.0
80%
1 Rating

Quote & order management

10.0
100%
1 Rating
9.0
90%
1 Rating

Interaction tracking

8.0
80%
1 Rating
8.0
80%
1 Rating

Territory management

N/A
0 Ratings
8.0
80%
1 Rating

Opportunity management

N/A
0 Ratings
9.0
90%
1 Rating

Channel / partner relationship management

N/A
0 Ratings
8.0
80%
1 Rating

Customer Service & Support

8.0

17hats

80%
7.0

ConvergeHub

70%
17hats ranks higher in 1/1 features

Case management

8.0
80%
1 Rating
7.0
70%
1 Rating

Marketing Automation

8.0

17hats

80%
9.0

ConvergeHub

90%
ConvergeHub ranks higher in 2/2 features

Lead management

8.0
80%
1 Rating
9.0
90%
1 Rating

Email marketing

N/A
0 Ratings
9.0
90%
1 Rating

CRM Project Management

9.5

17hats

95%
9.0

ConvergeHub

90%
17hats ranks higher in 2/3 features

Task management

9.0
90%
1 Rating
9.0
90%
1 Rating

Billing and invoicing management

10.0
100%
2 Ratings
9.0
90%
1 Rating

Reporting

N/A
0 Ratings
9.0
90%
1 Rating

Customization

10.0

17hats

100%
7.5

ConvergeHub

75%
17hats ranks higher in 2/3 features

Custom fields

9.9
99%
2 Ratings
8.0
80%
1 Rating

Custom objects

10.0
100%
1 Rating
N/A
0 Ratings

API for custom integration

N/A
0 Ratings
7.0
70%
1 Rating

Security

9.5

17hats

95%
9.0

ConvergeHub

90%
17hats ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
N/A
0 Ratings

Role-based user permissions

9.0
90%
1 Rating
9.0
90%
1 Rating

Integrations with 3rd-party Software

8.0

17hats

80%

ConvergeHub

Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features

Marketing automation

8.0
80%
1 Rating
N/A
0 Ratings

Platform

8.0

17hats

80%
9.0

ConvergeHub

90%
ConvergeHub ranks higher in 1/1 features

Mobile access

8.0
80%
1 Rating
9.0
90%
1 Rating

CRM Reporting & Analytics

17hats

Feature Set Not Supported
N/A
8.0

ConvergeHub

80%
ConvergeHub ranks higher in 2/2 features

Pipeline visualization

N/A
0 Ratings
8.0
80%
1 Rating

Customizable reports

N/A
0 Ratings
8.0
80%
1 Rating

Attribute Ratings

  • 17hats is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

17hats

100%
2 Ratings
8.0

ConvergeHub

80%
1 Rating

Usability

9.0

17hats

90%
1 Rating

ConvergeHub

N/A
0 Ratings

Support Rating

8.0

17hats

80%
3 Ratings

ConvergeHub

N/A
0 Ratings

Likelihood to Recommend

17hats

It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Read full review

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Read full review

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Read full review

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Read full review

Cons

17hats

  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Read full review

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Read full review

Pricing Details

17hats

Starting Price

$45 per month

Editions & Modules

17hats editions and modules pricing
EditionModules
Starting Price$45.001

Footnotes

  1. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

ConvergeHub

Starting Price

$9 per user - per month

Editions & Modules

ConvergeHub editions and modules pricing
EditionModules
Lite$91
Professional$292
Premium$593

Footnotes

  1. per user - per month
  2. per user - per month
  3. per user - per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Usability

17hats

It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Read full review

ConvergeHub

No answers on this topic

Support Rating

17hats

It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Read full review

ConvergeHub

No answers on this topic

Alternatives Considered

17hats

No answers on this topic

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Read full review

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Read full review

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Read full review

Screenshots

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