7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 7 reviews and ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 9 reviews and ratings
Feature Set Ratings
- 17hats ranks higher in 6 feature sets: Sales Force Automation, Marketing Automation, CRM Project Management, Customization, Integrations with 3rd-party Software, Platform
- Cosential ranks higher in 1 feature set: Security
Sales Force Automation
9.5
17hats
95%

8.7
Cosential
87%
Cosential ranks higher in 6/9 features
Cosential ranks higher in 6/9 features
Customer data management / contact management
9.9
99%
2 Ratings

10.0
100%
1 Rating
Workflow management
9.9
99%
2 Ratings

6.0
60%
1 Rating
Integration with email client (e.g., Outlook or Gmail)
9.0
90%
1 Rating

10.0
100%
1 Rating
Contract management
10.0
100%
2 Ratings

N/A
0 Ratings
Quote & order management
10.0
100%
1 Rating

N/A
0 Ratings
Interaction tracking
8.0
80%
1 Rating

9.0
90%
1 Rating
Territory management
N/A
0 Ratings

9.0
90%
1 Rating
Opportunity management
N/A
0 Ratings

10.0
100%
1 Rating
Channel / partner relationship management
N/A
0 Ratings

7.0
70%
1 Rating
Customer Service & Support
8.0
17hats
80%

Cosential
Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features
17hats ranks higher in 1/1 features
Case management
8.0
80%
1 Rating

N/A
0 Ratings
Marketing Automation
8.0
17hats
80%

7.5
Cosential
75%
Cosential ranks higher in 2/2 features
Cosential ranks higher in 2/2 features
Lead management
8.0
80%
1 Rating

10.0
100%
1 Rating
Email marketing
N/A
0 Ratings

5.0
50%
1 Rating
CRM Project Management
9.5
17hats
95%

8.0
Cosential
80%
17hats ranks higher in 2/3 features
17hats ranks higher in 2/3 features
Task management
9.0
90%
1 Rating

7.0
70%
1 Rating
Billing and invoicing management
10.0
100%
2 Ratings

N/A
0 Ratings
Reporting
N/A
0 Ratings

9.0
90%
1 Rating
Customization
9.9
17hats
99%

7.5
Cosential
75%
17hats ranks higher in 2/2 features
17hats ranks higher in 2/2 features
Custom fields
9.8
98%
2 Ratings

9.0
90%
1 Rating
Custom objects
10.0
100%
1 Rating

6.0
60%
1 Rating
Security
9.5
17hats
95%

10.0
Cosential
100%
Cosential ranks higher in 2/2 features
Cosential ranks higher in 2/2 features
Single sign-on capability
10.0
100%
1 Rating

10.0
100%
1 Rating
Role-based user permissions
9.0
90%
1 Rating

10.0
100%
1 Rating
Integrations with 3rd-party Software
8.0
17hats
80%

5.0
Cosential
50%
17hats ranks higher in 1/1 features
17hats ranks higher in 1/1 features
Marketing automation
8.0
80%
1 Rating

5.0
50%
1 Rating
Platform
8.0
17hats
80%

7.0
Cosential
70%
17hats ranks higher in 1/1 features
17hats ranks higher in 1/1 features
Mobile access
8.0
80%
1 Rating

7.0
70%
1 Rating
CRM Reporting & Analytics
17hats
Feature Set Not Supported
N/A

8.7
Cosential
87%
Cosential ranks higher in 3/3 features
Cosential ranks higher in 3/3 features
Forecasting
N/A
0 Ratings

6.0
60%
1 Rating
Pipeline visualization
N/A
0 Ratings

10.0
100%
1 Rating
Customizable reports
N/A
0 Ratings

10.0
100%
1 Rating
Social CRM
17hats
Feature Set Not Supported
N/A

5.0
Cosential
50%
Cosential ranks higher in 2/2 features
Cosential ranks higher in 2/2 features
Social data
N/A
0 Ratings

5.0
50%
1 Rating
Social engagement
N/A
0 Ratings

5.0
50%
1 Rating
Attribute Ratings
- 17hats is rated higher in 1 area: Usability
- Cosential is rated higher in 1 area: Likelihood to Recommend
- 17hats and Cosential are tied in 1 area: Support Rating
Likelihood to Recommend
9.9
17hats
99%
2 Ratings

10.0
Cosential
100%
1 Rating
Usability
9.0
17hats
90%
1 Rating

8.0
Cosential
80%
1 Rating
Support Rating
8.0
17hats
80%
3 Ratings

8.0
Cosential
80%
1 Rating
Likelihood to Recommend
17hats
It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
Cosential
Great for medium and large construction companies that have a specific salesforce.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Pros
17hats
- Invoicing
- Creating online questionnaire
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Cosential
- Inputting of companies and leads who may become prospects.
- Creating specific opportunities for construction projects.
- Tracking opportunities through the entire sales cycle.
- Inputting detailed notes and activity by the Sales team.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Cons
17hats
- Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
Cosential
- The open software is somewhat difficult to master as an administrator.
- Report writing could be more intuitive.
- The company seems to cater to larger users.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Pricing Details
17hats
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$45 per month
17hats Editions & Modules
Edition
Starting Price | $45.001 |
---|
- per month
Additional Pricing Details
—Cosential
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cosential Editions & Modules
—
Additional Pricing Details
—Usability
17hats
17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
Cosential
Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Support Rating
17hats
17hats 8.0
Based on 3 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Cosential
Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Alternatives Considered
17hats
No answers on this topic
Cosential
Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Return on Investment
17hats
- ROI - Saves me time on creating invoices and questionnaires.
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Cosential
- Allowed for common tracking by business developers in different regions.
- Helped us quantify effort.
- Provides great reports for management.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees