What users are saying about
8 Ratings
8 Ratings
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Score 8.8 out of 100
6 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Sales Force Automation

    9.5

    17hats

    95%

    Deltek WorkBook

    Feature Set Not Supported
    N/A
    17hats ranks higher in 6/6 features

    Customer data management / contact management

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Workflow management

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Contract management

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Quote & order management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Interaction tracking

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Customer Service & Support

    8.0

    17hats

    80%

    Deltek WorkBook

    Feature Set Not Supported
    N/A
    17hats ranks higher in 1/1 features

    Case management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Marketing Automation

    8.0

    17hats

    80%

    Deltek WorkBook

    Feature Set Not Supported
    N/A
    17hats ranks higher in 1/1 features

    Lead management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    CRM Project Management

    9.5

    17hats

    95%

    Deltek WorkBook

    Feature Set Not Supported
    N/A
    17hats ranks higher in 2/2 features

    Task management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Billing and invoicing management

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Customization

    10.0

    17hats

    100%

    Deltek WorkBook

    Feature Set Not Supported
    N/A
    17hats ranks higher in 2/2 features

    Custom fields

    9.9
    99%
    2 Ratings
    N/A
    0 Ratings

    Custom objects

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Security

    9.5

    17hats

    95%

    Deltek WorkBook

    Feature Set Not Supported
    N/A
    17hats ranks higher in 2/2 features

    Single sign-on capability

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Role-based user permissions

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    8.0

    17hats

    80%

    Deltek WorkBook

    Feature Set Not Supported
    N/A
    17hats ranks higher in 1/1 features

    Marketing automation

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Platform

    8.0

    17hats

    80%

    Deltek WorkBook

    Feature Set Not Supported
    N/A
    17hats ranks higher in 1/1 features

    Mobile access

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Project Management

    17hats

    Feature Set Not Supported
    N/A
    4.7

    Deltek WorkBook

    47%
    Deltek WorkBook ranks higher in 14/14 features

    Task Management

    N/A
    0 Ratings
    4.0
    40%
    3 Ratings

    Resource Management

    N/A
    0 Ratings
    6.0
    60%
    3 Ratings

    Gantt Charts

    N/A
    0 Ratings
    4.0
    40%
    3 Ratings

    Scheduling

    N/A
    0 Ratings
    2.1
    21%
    3 Ratings

    Workflow Automation

    N/A
    0 Ratings
    2.0
    20%
    3 Ratings

    Team Collaboration

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Support for Agile Methodology

    N/A
    0 Ratings
    3.0
    30%
    2 Ratings

    Support for Waterfall Methodology

    N/A
    0 Ratings
    3.0
    30%
    2 Ratings

    Document Management

    N/A
    0 Ratings
    2.0
    20%
    3 Ratings

    Email integration

    N/A
    0 Ratings
    3.0
    30%
    3 Ratings

    Mobile Access

    N/A
    0 Ratings
    5.0
    50%
    3 Ratings

    Timesheet Tracking

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Change request and Case Management

    N/A
    0 Ratings
    4.0
    40%
    2 Ratings

    Budget and Expense Management

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Professional Services Automation

    17hats

    Feature Set Not Supported
    N/A
    9.0

    Deltek WorkBook

    90%
    Deltek WorkBook ranks higher in 4/4 features

    Quotes/estimates

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Invoicing

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Project & financial reporting

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Integration with accounting software

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Attribute Ratings

    • 17hats is rated higher in 1 area: Likelihood to Recommend
    • Deltek WorkBook is rated higher in 1 area: Support Rating
    • 17hats and Deltek WorkBook are tied in 1 area: Usability

    Likelihood to Recommend

    10.0

    17hats

    100%
    2 Ratings
    8.0

    Deltek WorkBook

    80%
    3 Ratings

    Usability

    9.0

    17hats

    90%
    1 Rating
    9.0

    Deltek WorkBook

    90%
    1 Rating

    Support Rating

    8.0

    17hats

    80%
    3 Ratings
    9.0

    Deltek WorkBook

    90%
    1 Rating

    Likelihood to Recommend

    17hats

    It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
    Read full review

    Deltek, Inc.

    My recommendation very much depends on who the colleague is. I would recommend WorkBook if it is an accountant, project manager or someone similar, and if the setup is done within WorkBook and passwords, etc. are being used within WorkBook only. I would tell IT Managers to avoid the application and think twice in terms of access management etc.
    Read full review

    Pros

    17hats

    • Invoicing
    • Creating online questionnaire
    Read full review

    Deltek, Inc.

    • Workbook handles all processes in a consultancy company
    • Workflow options on all thinkable processes
    • Support global growth and intercompany management
    • Strong planning tool
    • Able to manage multiple clients to one project
    • Advanced template set-up
    • The communication module, so all relevant information is available on the projects
    • Flexible planning and project management
    Read full review

    Cons

    17hats

    • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
    Read full review

    Deltek, Inc.

    • The integrations on IT level are not great and should be improved.
    • Change of IP's that's used for logins are being changed without reporting it to super users.
    Read full review

    Pricing Details

    17hats

    Starting Price

    $45 per month

    Editions & Modules

    17hats editions and modules pricing
    EditionModules
    Starting Price$45.001

    Footnotes

    1. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Deltek WorkBook

    Starting Price

    Editions & Modules

    Deltek WorkBook editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Required $19

      Additional Details

      BASIC PLAN INCLUDES TIME SHEET INCLUDES IPHONE & ANDROID APP Log your time on any job you have access to and get a reminder if you forget to submit hours. You can log your time on any job; billable, non-billable, customer jobs, and internal jobs. WorkBook also keeps track of absence entries and holiday requests. CUSTOMERS & PROJECTS Add as many customers, contacts, and projects/jobs as you like. Jobs are connected to clients and each job can be set to be billable, non-billable, internal, or a client job. COLLABORATION Collaborate with your colleagues and clients and keep track of comments, news, events, and notifications. Receive notifications whenever you need to approve anything, or a warning if something is about to go wrong. FILE SHARING Save all of your files in WorkBook and benefit from having them being kept secure in one, central location. Whenever a new customer or job is added, WorkBook will automatically create a folder structure (decided by you), allowing you to upload all of your documents and briefings to WorkBook. WorkBook will connect directly to your local file server or online storage, which means that you can save your files locally and have them be shown in WorkBook. Moreover, we have options to integrate with Google Drive or Dropbox.

      Usability

      17hats

      It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
      Read full review

      Deltek, Inc.

      Gets the job done, just not the sexiest.
      Read full review

      Support Rating

      17hats

      It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
      Read full review

      Deltek, Inc.

      Great implementation support, but haven't had many questions since.
      Read full review

      Alternatives Considered

      17hats

      No answers on this topic

      Deltek, Inc.

      Timelog, e-conomic project module and podio
      Read full review

      Return on Investment

      17hats

      • ROI - Saves me time on creating invoices and questionnaires.
      Read full review

      Deltek, Inc.

      • WorkBook is one of the cheaper solutions on the market, which, in the long term, gives a great ROI.
      • We have spent a lot of time on support which is a negative impact.
      Read full review

      Screenshots

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