What users are saying about
4 Ratings
4 Ratings
4 Ratings
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Score 8.9 out of 100
4 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

17hats

It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Erika Tebbens | TrustRadius Reviewer

iSmartRecruit

Posting our openings to our website is #1. This saves us a lot of time and eliminates the need to have a website resource do it every time we have a new opening. Prospective candidates can email us directly.
Joann Cox | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

17hats
9.4
iSmartRecruit
Customer data management / contact management
17hats
9.7
iSmartRecruit
Workflow management
17hats
9.7
iSmartRecruit
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
iSmartRecruit
Contract management
17hats
10.0
iSmartRecruit
Quote & order management
17hats
10.0
iSmartRecruit
Interaction tracking
17hats
8.0
iSmartRecruit

Customer Service & Support

17hats
8.0
iSmartRecruit
Case management
17hats
8.0
iSmartRecruit

Marketing Automation

17hats
8.0
iSmartRecruit
Lead management
17hats
8.0
iSmartRecruit

CRM Project Management

17hats
9.5
iSmartRecruit
Task management
17hats
9.0
iSmartRecruit
Billing and invoicing management
17hats
10.0
iSmartRecruit

Customization

17hats
9.7
iSmartRecruit
Custom fields
17hats
9.4
iSmartRecruit
Custom objects
17hats
10.0
iSmartRecruit

Security

17hats
9.5
iSmartRecruit
Single sign-on capability
17hats
10.0
iSmartRecruit
Role-based user permissions
17hats
9.0
iSmartRecruit

Integrations with 3rd-party Software

17hats
8.0
iSmartRecruit
Marketing automation
17hats
8.0
iSmartRecruit

Platform

17hats
8.0
iSmartRecruit
Mobile access
17hats
8.0
iSmartRecruit

Recruiting / ATS

17hats
iSmartRecruit
8.9
Job Requisition Management
17hats
iSmartRecruit
9.1
Company Website Posting
17hats
iSmartRecruit
9.1
Publish to Social Media
17hats
iSmartRecruit
9.1
Job Search Site Posting
17hats
iSmartRecruit
8.8
Customized Application Form
17hats
iSmartRecruit
8.5
Resume Management
17hats
iSmartRecruit
8.5
Duplicate Candidate Prevention
17hats
iSmartRecruit
9.1
Candidate Search
17hats
iSmartRecruit
8.5
Applicant Tracking
17hats
iSmartRecruit
9.1
Collaboration
17hats
iSmartRecruit
9.1
Task Creation and Delegation
17hats
iSmartRecruit
9.1
Email Templates
17hats
iSmartRecruit
9.1
User Permissions
17hats
iSmartRecruit
9.1
Notifications and Alerts
17hats
iSmartRecruit
9.1
Reporting
17hats
iSmartRecruit
9.1

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

iSmartRecruit

  • iSmartRecruit had very strong reports for every process starting with Client/Job Reports, Team Reports, Performance Report, Attendance Reports, Prospect Reports and many more. That's a very big plus point to analyze our company growth.
  • So many examples! Before iSmartRecruit, we had a mix of electronic and paper reviews, our merit increases were done via a spreadsheet, and we lacked true reporting capabilities. iSmartRecruit has allowed our organization to reach its full HR potential and save time and efforts.
  • iSmartRecruit has a strong sourcing function. We can source a particular candidate with many filters from the internal database. Call reminders, notes, history of candidates, and mass mail features are there. That's awesome for me.
  • It also has great features to publish active jobs on social sites like Linkedin, Facebook, Twitter as well couple of job boards and the career page of a website. I love it.
Hiral Sitapara | TrustRadius Reviewer

Cons

17hats

  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Erika Tebbens | TrustRadius Reviewer

iSmartRecruit

  • I need to take some time to rename some of the field names. The nice thing is I can do most of this myself as the administrator. I haven't been quick about knowing where to go in the system (my fault).
  • Each business has custom needs and requirements. There are times when this has to be done by iSmart. They are quick to respond to requests.
  • I would like to add some additional reports to the system. I just haven't learned to do this myself (haven't taken the time) - and I haven't requested it.
  • It's a robust system with many features. Because of this - there is a learning curve. It can be difficult to get our recruiters to slow down long enough to learn really learn the system, to enter all of the information, or to check the system before calling a candidate, client or prospect that has already been contacted.
  • I would like to be able to enter 5 or 6 key words to identify the top information about a particular candidate to help with searching. Searching for candidates is a feature in the system - but this might help our recruiters remember to do it.
Joann Cox | TrustRadius Reviewer

Usability

17hats

17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Erika Tebbens | TrustRadius Reviewer

iSmartRecruit

No score
No answers yet
No answers on this topic

Support Rating

17hats

17hats 8.0
Based on 3 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

iSmartRecruit

No score
No answers yet
No answers on this topic

Alternatives Considered

17hats

No answers on this topic

iSmartRecruit

I have seen many products but iSmartRecruit won my trust due to being user friendly and having unique features as well excellent support
Hiral Sitapara | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

iSmartRecruit

  • It's eliminated the need to hire additional administrative staff. This is the single biggest savings.
  • It has saved a lot of time that allows us to spend more of our time and resources responding to clients and candidates. Our clients and candidates feel we are more service-oriented and different than our competition. We've received referrals this way. Difficult to measure - but definitely huge items.
Joann Cox | TrustRadius Reviewer

Screenshots

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

17hats Editions & Modules

Edition
Starting Price$45.001
  1. Per Month
Additional Pricing Details

iSmartRecruit

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

iSmartRecruit Editions & Modules

On-premise Edition
On-premise (self hosted)$9,9991
Customized version$02
  1. 10 users
  2. based on requirement
SaaS Edition
SaaS (Cloud)$491
  1. per user
Additional Pricing Details
iSmartRecruit talent acquisition software can be customized based on your needs, like adding some reports or new functionalities, with a plan that is fit for your business requirements. Connect with the vendor for any questions related to plans and pricing.

Rating Summary

Likelihood to Recommend

17hats
9.7
iSmartRecruit
8.5

Usability

17hats
9.0
iSmartRecruit

Support Rating

17hats
8.0
iSmartRecruit

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