17hats vs. Korero

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
17hats
Score 9.2 out of 10
N/A
17hats from the company of the same name in Pasadena is a small business management solution presenting an all-in-one solution for contacts, projects, leads, quotes and invoicing.
$45
per month
Korero
Score 8.9 out of 10
Small Businesses (1-50 employees)
Korero is designed to be a one stop solution for Customer Relationship Management, Collaboration and Communication combined with Automation features to empower and make your sales team highly effective and productive. Primarily focused on the B2B and Small & Medium Enterprises sector, Korero boasts a simplified User Interface for a great User Experience. Korero is available as a Software as a Service solution – pay as you go, cloud enabled with an omnichannel presence (Android…
$10
per user
Pricing
17hatsKorero
Editions & Modules
Starting Price
$45.00
per month
Basic
$10.00
per user
Professional
$22.00
per user
Offerings
Pricing Offerings
17hatsKorero
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPricing is computed on a monthly basis, exclusive of VAT and minimum time is 1 month.
More Pricing Information
Features
17hatsKorero
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
17hats
9.5
2 Ratings
21% above category average
Korero
8.2
3 Ratings
6% above category average
Customer data management / contact management10.02 Ratings8.23 Ratings
Workflow management10.02 Ratings8.13 Ratings
Integration with email client (e.g., Outlook or Gmail)9.01 Ratings9.11 Ratings
Contract management10.02 Ratings00 Ratings
Quote & order management10.01 Ratings7.13 Ratings
Interaction tracking8.01 Ratings00 Ratings
Opportunity management00 Ratings8.43 Ratings
Channel / partner relationship management00 Ratings8.21 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
17hats
8.0
1 Ratings
6% above category average
Korero
7.5
3 Ratings
0% below category average
Case management8.01 Ratings8.13 Ratings
Help desk management00 Ratings6.93 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
17hats
8.0
1 Ratings
6% above category average
Korero
7.8
3 Ratings
3% above category average
Lead management8.01 Ratings7.93 Ratings
Email marketing00 Ratings7.72 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
17hats
9.5
2 Ratings
22% above category average
Korero
8.3
3 Ratings
9% above category average
Task management9.01 Ratings8.63 Ratings
Billing and invoicing management10.02 Ratings8.13 Ratings
Reporting00 Ratings8.12 Ratings
Customization
Comparison of Customization features of Product A and Product B
17hats
10.0
2 Ratings
28% above category average
Korero
8.1
3 Ratings
7% above category average
Custom fields9.92 Ratings7.43 Ratings
Custom objects10.01 Ratings00 Ratings
Scripting environment00 Ratings8.62 Ratings
API for custom integration00 Ratings8.21 Ratings
Security
Comparison of Security features of Product A and Product B
17hats
9.5
1 Ratings
13% above category average
Korero
8.5
3 Ratings
2% above category average
Single sign-on capability10.01 Ratings00 Ratings
Role-based user permissions9.01 Ratings8.53 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
17hats
8.0
1 Ratings
11% above category average
Korero
-
Ratings
Marketing automation8.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
17hats
8.0
1 Ratings
6% above category average
Korero
8.1
3 Ratings
8% above category average
Mobile access8.01 Ratings8.13 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
17hats
-
Ratings
Korero
8.5
3 Ratings
11% above category average
Pipeline visualization00 Ratings8.53 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
17hats
-
Ratings
Korero
6.4
1 Ratings
13% below category average
Social data00 Ratings6.41 Ratings
Best Alternatives
17hatsKorero
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
17hatsKorero
Likelihood to Recommend
10.0
(2 ratings)
8.8
(3 ratings)
Usability
9.0
(1 ratings)
8.5
(3 ratings)
Support Rating
8.0
(2 ratings)
7.9
(3 ratings)
User Testimonials
17hatsKorero
Likelihood to Recommend
17hats
It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
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Innoverenit
Korero would be the best choice for freelance professionals, small and medium size companies, in my opinion. It is also a great platform for those who are looking for ATS and CRM together at an affordable price. For a one man company it becomes expensive to buy software and manage relationships and recruitment process online and in that scenario Korero platform comes handy with its offerings and price. Its relatively new in the market so I would say they can bring more add-ons with time but for now I feel it has a lot of potential to support the recruiters like me and many other businesses.
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Pros
17hats
  • Invoicing
  • Creating online questionnaire
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Innoverenit
  • User friendly
  • Great support
  • Very affordable
  • Simple to use
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Cons
17hats
  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
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Innoverenit
  • UI and UX
  • They provide good support but it can be improved
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Usability
17hats
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
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Innoverenit
I’m pretty happy with Korero as it gives me an easy to use interface and a holistic view for my sales and recruitment requirements. It helps me keep a tab on various open opportunities and ones in the pipeline. At this point of time, my business requirements are well met.
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Support Rating
17hats
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
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Innoverenit
The support team is open for discussions and to look into to improve the system that is suits for us. If needed they are always available and they solve problems very fast. They give us the feeling that we are important for them. They don’t charge extra for any small questions. The support is very friendly.
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Alternatives Considered
17hats
No answers on this topic
Innoverenit
Price point is a great advantage as it combines ATS and CRM . Easy to navigate and the best part is if I feel something is missing and needs improvement, I leave feedback and the company acts upon it. The support team is very responsive and my work has never been hindered.
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Return on Investment
17hats
  • ROI - Saves me time on creating invoices and questionnaires.
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Innoverenit
  • Increased sales' achievements by considerable number
Read full review
ScreenShots

Korero Screenshots

Screenshot of Out-of-the-box Analytics - Pre configured Key Performance Indicators, Configurable Fiscal period settings, Real time Business performance reports for CEOs & Sales leadersScreenshot of Workflows integrated with Opportunity lifecycle,  ensures task governance  to deliver high quality quotesScreenshot of Approvals management - Easy configuration of processes for managing ApprovalsScreenshot of Perspectives view - Tile layout with analytics presented on Click of PulseScreenshot of Collaboration - Break the Silos - include users from other functions / disciplines, also extend invite to your alliance partners as collaboratorsScreenshot of Automation of Leads management and distribution