17hats vs. MACAW CRM

17hats

MACAW CRM

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
17hats	Score 8.9 out of 10	N/A	17hats from the company of the same name in Pasadena is a small business management solution presenting an all-in-one solution for contacts, projects, leads, quotes and invoicing.	$45 per month
MACAW CRM	Score 8.0 out of 10	N/A	MACAW CRM system has been designed exclusively for the insurance sector. Prospects lead to opportunities, which leads to quotes, which leads to payment to the policies. In insurer requires, the underwriting and rating engines can be added. Salesforce can be deployed, managed and paid for. The policy servicing and claims tracking has been integrated in the system. The "digital" elements are integrated as various portals and mobile apps. The software has in…	N/A

Pricing

17hats

MACAW CRM

Editions & Modules

Starting Price: $45.00
per month

No answers on this topic

Offerings

Pricing Offerings
17hats	MACAW CRM
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	17hats	MACAW CRM
Top Pros	Pro Automated workflows Pro Set up Pro Look professional	Pro Lead management Pro Level support Pro Marketing campaigns
Top Cons	Minus Credit card Minus Card charges	Minus Not very user Minus User friendly

Features

17hats

MACAW CRM

Sales Force Automation

Comparison of Sales Force Automation features of Product A and Product B
	17hats 9.5 2 Ratings 18% above category average	MACAW CRM - Ratings
Customer data management / contact management	10.02 Ratings	00 Ratings
Workflow management	10.02 Ratings	00 Ratings
Integration with email client (e.g., Outlook or Gmail)	9.01 Ratings	00 Ratings
Contract management	10.02 Ratings	00 Ratings
Quote & order management	10.01 Ratings	00 Ratings
Interaction tracking	8.01 Ratings	00 Ratings

Customer Service & Support

Comparison of Customer Service & Support features of Product A and Product B
	17hats 8.0 1 Ratings 3% above category average	MACAW CRM - Ratings
Case management	8.01 Ratings	00 Ratings

Marketing Automation

Comparison of Marketing Automation features of Product A and Product B
	17hats 8.0 1 Ratings 2% above category average	MACAW CRM - Ratings
Lead management	8.01 Ratings	00 Ratings

CRM Project Management

Comparison of CRM Project Management features of Product A and Product B
	17hats 9.5 2 Ratings 20% above category average	MACAW CRM - Ratings
Task management	9.01 Ratings	00 Ratings
Billing and invoicing management	10.02 Ratings	00 Ratings

Customization

Comparison of Customization features of Product A and Product B
	17hats 10.0 2 Ratings 25% above category average	MACAW CRM - Ratings
Custom fields	9.92 Ratings	00 Ratings
Custom objects	10.01 Ratings	00 Ratings

Security

Comparison of Security features of Product A and Product B
	17hats 9.5 1 Ratings 12% above category average	MACAW CRM - Ratings
Single sign-on capability	10.01 Ratings	00 Ratings
Role-based user permissions	9.01 Ratings	00 Ratings

Integrations with 3rd-party Software

Comparison of Integrations with 3rd-party Software features of Product A and Product B
	17hats 8.0 1 Ratings 8% above category average	MACAW CRM - Ratings
Marketing automation	8.01 Ratings	00 Ratings

Platform

Comparison of Platform features of Product A and Product B
	17hats 8.0 1 Ratings 5% above category average	MACAW CRM - Ratings
Mobile access	8.01 Ratings	00 Ratings

Best Alternatives
	17hats	MACAW CRM
Small Businesses	vCita Score 9.5 out of 10	No answers on this topic
Medium-sized Companies	SAP Business ByDesign Score 7.8 out of 10	No answers on this topic
Enterprises	SAP Business ByDesign Score 7.8 out of 10	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	17hats	MACAW CRM
Likelihood to Recommend	10.0 (2 ratings)	8.0 (1 ratings)
Usability	9.0 (1 ratings)	- (0 ratings)
Support Rating	8.0 (3 ratings)	- (0 ratings)

User Testimonials
	17hats	MACAW CRM
Likelihood to Recommend	17hats It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated. Incentivized Erika Tebbens Business Strategist, Owner Read full review	Nest Innovative Solutions Private Limited MACAW integrates well with Salesforce. As they say, they manage leads, opportunities, quotes and policies well. The underwriting and rating engines can be integrated if it's required. MACAW is a great solution for combining multiple systems into one and lowering overhead. It is not a great fit for non-technical departments. Incentivized Verified User Anonymous Read full review
Pros	17hats Invoicing Creating online questionnaire Incentivized Marli Espinales Internet Marketing Director and Consultant Read full review	Nest Innovative Solutions Private Limited Blending of CRM within an insurance flow Great Lead Management, Quotation and Underwriting High level support for marketing campaigns and setting up successful content strategies Great support for legacy back-office system Incentivized Verified User Anonymous Read full review
Cons	17hats Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance. Incentivized Erika Tebbens Business Strategist, Owner Read full review	Nest Innovative Solutions Private Limited Not very user friendly Configuration with older back-office system is a bit of a hassle Searches and uploads sometimes take a long time Incentivized Verified User Anonymous Read full review
Usability	17hats It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time. Incentivized Erika Tebbens Business Strategist, Owner Read full review	Nest Innovative Solutions Private Limited No answers on this topic
Support Rating	17hats It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate. Incentivized Marli Espinales Internet Marketing Director and Consultant Read full review	Nest Innovative Solutions Private Limited No answers on this topic
Alternatives Considered	17hats No answers on this topic	Nest Innovative Solutions Private Limited MACAW provides deep integration with insurance-relevant tools, like underwriting and rating engines, which are not supported in shallow CRMs like Hubspot. Incentivized Verified User Anonymous Read full review
Return on Investment	17hats ROI - Saves me time on creating invoices and questionnaires. Incentivized Marli Espinales Internet Marketing Director and Consultant Read full review	Nest Innovative Solutions Private Limited Allowed work from home due to its web UI Made using legacy back-office system easier, except for more complex cases Not user friendly and a bit hard to onboard into Incentivized Verified User Anonymous Read full review
ScreenShots		MACAW CRM Screenshots