What users are saying about
4 Ratings
5 Ratings
4 Ratings
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Score 8.9 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.5 out of 100

Likelihood to Recommend

17hats

It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Erika Tebbens | TrustRadius Reviewer

mSalesApp

Very useful solution prior, during, and after meeting client
  • Prior--Useful to know everything about the client prior to meet up, including buying patterns, credit history, last order, etc.
  • During--Instant order undertaking, promote new or slow moving stock, collections on the go
  • After--Advantage of not having to duplicate entries (such as handwritten orders) reduces followup activity
Mario Marcelline | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

17hats
9.4
mSalesApp
Customer data management / contact management
17hats
9.7
mSalesApp
Workflow management
17hats
9.7
mSalesApp
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
mSalesApp
Contract management
17hats
10.0
mSalesApp
Quote & order management
17hats
10.0
mSalesApp
Interaction tracking
17hats
8.0
mSalesApp

Customer Service & Support

17hats
8.0
mSalesApp
Case management
17hats
8.0
mSalesApp

Marketing Automation

17hats
8.0
mSalesApp
Lead management
17hats
8.0
mSalesApp

CRM Project Management

17hats
9.5
mSalesApp
Task management
17hats
9.0
mSalesApp
Billing and invoicing management
17hats
10.0
mSalesApp

Customization

17hats
9.7
mSalesApp
Custom fields
17hats
9.4
mSalesApp
Custom objects
17hats
10.0
mSalesApp

Security

17hats
9.5
mSalesApp
Single sign-on capability
17hats
10.0
mSalesApp
Role-based user permissions
17hats
9.0
mSalesApp

Integrations with 3rd-party Software

17hats
8.0
mSalesApp
Marketing automation
17hats
8.0
mSalesApp

Platform

17hats
8.0
mSalesApp
Mobile access
17hats
8.0
mSalesApp

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

mSalesApp

  • Realtime access to inventory, including promotions and help to sell more and sell better
  • All customer information and history in the palm of your hand ensures better and more efficient service
  • Totally eliminates paperwork; sales team does not have to carry paperwork or duplicate entries
  • Immediate order undertaking with customer sign on glass confirmation
Mario Marcelline | TrustRadius Reviewer

Cons

17hats

  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Erika Tebbens | TrustRadius Reviewer

mSalesApp

  • Would like it to expand in to a mini ERP with other modules such as CRM, WMS, TMS
Mario Marcelline | TrustRadius Reviewer

Usability

17hats

17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Erika Tebbens | TrustRadius Reviewer

mSalesApp

No score
No answers yet
No answers on this topic

Support Rating

17hats

17hats 8.0
Based on 3 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

mSalesApp

No score
No answers yet
No answers on this topic

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

mSalesApp

  • Very positive and instant impact with accuracy and efficiency
  • Overall objective achieved with immediate increase in sales and revenue
  • We experienced ROI with three months
Mario Marcelline | TrustRadius Reviewer

Screenshots

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

17hats Editions & Modules

Edition
Starting Price$45.001
  1. Per Month
Additional Pricing Details

mSalesApp

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

mSalesApp Editions & Modules

Edition
Monthly$1991
Annual$2,1891
  1. three users per month, full functionality
Additional Pricing Details
*If you need integration with any other Systems Contact Us.

Rating Summary

Likelihood to Recommend

17hats
9.7
mSalesApp
8.2

Usability

17hats
9.0
mSalesApp

Support Rating

17hats
8.0
mSalesApp

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