What users are saying about
8 Ratings
5 Ratings
8 Ratings
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Score 8.8 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Feature Set Ratings

    Sales Force Automation

    9.5

    17hats

    95%

    mSalesApp

    Feature Set Not Supported
    N/A
    17hats ranks higher in 6/6 features

    Customer data management / contact management

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Workflow management

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Contract management

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Quote & order management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Interaction tracking

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Customer Service & Support

    8.0

    17hats

    80%

    mSalesApp

    Feature Set Not Supported
    N/A
    17hats ranks higher in 1/1 features

    Case management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Marketing Automation

    8.0

    17hats

    80%

    mSalesApp

    Feature Set Not Supported
    N/A
    17hats ranks higher in 1/1 features

    Lead management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    CRM Project Management

    9.5

    17hats

    95%

    mSalesApp

    Feature Set Not Supported
    N/A
    17hats ranks higher in 2/2 features

    Task management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Billing and invoicing management

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Customization

    10.0

    17hats

    100%

    mSalesApp

    Feature Set Not Supported
    N/A
    17hats ranks higher in 2/2 features

    Custom fields

    9.9
    99%
    2 Ratings
    N/A
    0 Ratings

    Custom objects

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Security

    9.5

    17hats

    95%

    mSalesApp

    Feature Set Not Supported
    N/A
    17hats ranks higher in 2/2 features

    Single sign-on capability

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Role-based user permissions

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    8.0

    17hats

    80%

    mSalesApp

    Feature Set Not Supported
    N/A
    17hats ranks higher in 1/1 features

    Marketing automation

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Platform

    8.0

    17hats

    80%

    mSalesApp

    Feature Set Not Supported
    N/A
    17hats ranks higher in 1/1 features

    Mobile access

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • 17hats is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    10.0

    17hats

    100%
    2 Ratings
    8.2

    mSalesApp

    82%
    1 Rating

    Usability

    9.0

    17hats

    90%
    1 Rating

    mSalesApp

    N/A
    0 Ratings

    Support Rating

    8.0

    17hats

    80%
    3 Ratings

    mSalesApp

    N/A
    0 Ratings

    Likelihood to Recommend

    17hats

    It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
    Read full review

    Peercore Australia

    Very useful solution prior, during, and after meeting client
    • Prior--Useful to know everything about the client prior to meet up, including buying patterns, credit history, last order, etc.
    • During--Instant order undertaking, promote new or slow moving stock, collections on the go
    • After--Advantage of not having to duplicate entries (such as handwritten orders) reduces followup activity
    Read full review

    Pros

    17hats

    • Invoicing
    • Creating online questionnaire
    Read full review

    Peercore Australia

    • Realtime access to inventory, including promotions and help to sell more and sell better
    • All customer information and history in the palm of your hand ensures better and more efficient service
    • Totally eliminates paperwork; sales team does not have to carry paperwork or duplicate entries
    • Immediate order undertaking with customer sign on glass confirmation
    Read full review

    Cons

    17hats

    • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
    Read full review

    Peercore Australia

    • Would like it to expand in to a mini ERP with other modules such as CRM, WMS, TMS
    Read full review

    Pricing Details

    17hats

    Starting Price

    $45 per month

    Editions & Modules

    17hats editions and modules pricing
    EditionModules
    Starting Price$45.001

    Footnotes

    1. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    mSalesApp

    Starting Price

    $0

    Editions & Modules

    mSalesApp editions and modules pricing
    EditionModules
    Monthly1991
    Annual21892

    Footnotes

    1. three users per month, full functionality
    2. three users per month, full functionality

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    *If you need integration with any other Systems Contact Us.

    Usability

    17hats

    It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
    Read full review

    Peercore Australia

    No answers on this topic

    Support Rating

    17hats

    It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
    Read full review

    Peercore Australia

    No answers on this topic

    Return on Investment

    17hats

    • ROI - Saves me time on creating invoices and questionnaires.
    Read full review

    Peercore Australia

    • Very positive and instant impact with accuracy and efficiency
    • Overall objective achieved with immediate increase in sales and revenue
    • We experienced ROI with three months
    Read full review

    Screenshots

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