What users are saying about
7 Ratings
19 Ratings
7 Ratings
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Score 9.1 out of 100
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.5 out of 100

Feature Set Ratings

  • 17hats ranks higher in 1 feature set: Sales Force Automation
  • OnePageCRM ranks higher in 7 feature sets: Customer Service & Support, Marketing Automation, CRM Project Management, Customization, Security, Integrations with 3rd-party Software, Platform

Sales Force Automation

9.5

17hats

95%
9.3

OnePageCRM

93%
OnePageCRM ranks higher in 8/9 features

Customer data management / contact management

9.9
99%
2 Ratings
9.9
99%
4 Ratings

Workflow management

9.9
99%
2 Ratings
10.0
100%
4 Ratings

Integration with email client (e.g., Outlook or Gmail)

9.0
90%
1 Rating
10.0
100%
2 Ratings

Contract management

10.0
100%
2 Ratings
5.4
54%
3 Ratings

Quote & order management

10.0
100%
1 Rating
10.0
100%
2 Ratings

Interaction tracking

8.0
80%
1 Rating
9.5
95%
3 Ratings

Territory management

N/A
0 Ratings
10.0
100%
2 Ratings

Opportunity management

N/A
0 Ratings
10.0
100%
3 Ratings

Channel / partner relationship management

N/A
0 Ratings
9.2
92%
2 Ratings

Customer Service & Support

8.0

17hats

80%
9.9

OnePageCRM

99%
OnePageCRM ranks higher in 3/3 features

Case management

8.0
80%
1 Rating
9.9
99%
3 Ratings

Call center management

N/A
0 Ratings
9.9
99%
3 Ratings

Help desk management

N/A
0 Ratings
9.9
99%
3 Ratings

Marketing Automation

8.0

17hats

80%
10.0

OnePageCRM

100%
OnePageCRM ranks higher in 2/2 features

Lead management

8.0
80%
1 Rating
10.0
100%
4 Ratings

Email marketing

N/A
0 Ratings
10.0
100%
3 Ratings

CRM Project Management

9.5

17hats

95%
10.0

OnePageCRM

100%
OnePageCRM ranks higher in 2/3 features

Task management

9.0
90%
1 Rating
10.0
100%
4 Ratings

Billing and invoicing management

10.0
100%
2 Ratings
N/A
0 Ratings

Reporting

N/A
0 Ratings
10.0
100%
3 Ratings

Customization

9.9

17hats

99%
10.0

OnePageCRM

100%
OnePageCRM ranks higher in 4/4 features

Custom fields

9.8
98%
2 Ratings
9.8
98%
3 Ratings

Custom objects

10.0
100%
1 Rating
10.0
100%
2 Ratings

Scripting environment

N/A
0 Ratings
10.0
100%
2 Ratings

API for custom integration

N/A
0 Ratings
10.0
100%
1 Rating

Security

9.5

17hats

95%
10.0

OnePageCRM

100%
17hats ranks higher in 1/2 features

Single sign-on capability

10.0
100%
1 Rating
9.9
99%
4 Ratings

Role-based user permissions

9.0
90%
1 Rating
10.0
100%
2 Ratings

Integrations with 3rd-party Software

8.0

17hats

80%
10.0

OnePageCRM

100%
OnePageCRM ranks higher in 1/1 features

Marketing automation

8.0
80%
1 Rating
10.0
100%
1 Rating

Platform

8.0

17hats

80%
10.0

OnePageCRM

100%
OnePageCRM ranks higher in 1/1 features

Mobile access

8.0
80%
1 Rating
10.0
100%
3 Ratings

CRM Reporting & Analytics

17hats

Feature Set Not Supported
N/A
10.0

OnePageCRM

100%
OnePageCRM ranks higher in 3/3 features

Forecasting

N/A
0 Ratings
10.0
100%
2 Ratings

Pipeline visualization

N/A
0 Ratings
9.9
99%
4 Ratings

Customizable reports

N/A
0 Ratings
10.0
100%
2 Ratings

Attribute Ratings

  • 17hats is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.9

17hats

99%
2 Ratings
7.6

OnePageCRM

76%
4 Ratings

Usability

9.0

17hats

90%
1 Rating

OnePageCRM

N/A
0 Ratings

Support Rating

8.0

17hats

80%
3 Ratings

OnePageCRM

N/A
0 Ratings

Likelihood to Recommend

17hats

It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Erika Tebbens | TrustRadius Reviewer

OnePageCRM

OnePage is great for any company with a sales team. Onepage is great for lead tracking, and showing all communication in one place. Its timeline is easy to use and understand. OnePage also makes it easy to manage a sales team. Their reporting capabilities are excellent and it is a great way to track deals.
Anonymous | TrustRadius Reviewer

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

OnePageCRM

  • It uses a split screen: one half is your action stream, the other is for a selected contact. This is really helpful.
  • You can do mass actions-- like rescheduling a group of actions for another day.
  • "Tags" are a handy feature... it's sophisticated enough to trigger automated follow-ups in our mail service, Klaviyo
Bill Cummings | TrustRadius Reviewer

Cons

17hats

  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Erika Tebbens | TrustRadius Reviewer

OnePageCRM

  • The ability to interface with all or many VoIP services would be top of my priority list
  • Skype is not a favourite of mine, but Google hangouts is which is now included with OnePageCRM
  • The ability to create email templates would be good. I have a separate app for that, but it would be good to have it on board
Nigel Heaton | TrustRadius Reviewer

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$45 per month

17hats Editions & Modules

Edition
Starting Price$45.001
  1. per month
Additional Pricing Details

OnePageCRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

$15 per month

OnePageCRM Editions & Modules

Additional Pricing Details

Usability

17hats

17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Erika Tebbens | TrustRadius Reviewer

OnePageCRM

No score
No answers yet
No answers on this topic

Support Rating

17hats

17hats 8.0
Based on 3 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

OnePageCRM

No score
No answers yet
No answers on this topic

Alternatives Considered

17hats

No answers on this topic

OnePageCRM

We use all these software for task management and email marketing. OnePage doesn't send out mass emails and we needed a more robust task management system, so we use SharpSpring and Asana as well.
Anonymous | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

OnePageCRM

  • OnePage has helped with time efficiency for the sales team. Because OnePage is so easy to use and manage, our sales team can spend more time selling and less time working with the system.
  • OnePage is great for organization. It helps us track our daily schedules/tasks and shows all communication clearly in one place.
Anonymous | TrustRadius Reviewer

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