What users are saying about
7 Ratings
2 Ratings
7 Ratings
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Score 9.1 out of 100
2 Ratings
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Score 8.5 out of 100

Feature Set Ratings

  • 17hats ranks higher in 6 feature sets: Sales Force Automation, Customer Service & Support, CRM Project Management, Customization, Security, Platform
  • Salesboom ranks higher in 2 feature sets: Marketing Automation, Integrations with 3rd-party Software

Sales Force Automation

9.5

17hats

95%
8.4

Salesboom

84%
17hats ranks higher in 5/9 features

Customer data management / contact management

9.9
99%
2 Ratings
9.1
91%
2 Ratings

Workflow management

9.9
99%
2 Ratings
8.2
82%
2 Ratings

Integration with email client (e.g., Outlook or Gmail)

9.0
90%
1 Rating
7.9
79%
2 Ratings

Contract management

10.0
100%
2 Ratings
7.3
73%
1 Rating

Quote & order management

10.0
100%
1 Rating
9.1
91%
2 Ratings

Interaction tracking

8.0
80%
1 Rating
9.1
91%
2 Ratings

Territory management

N/A
0 Ratings
7.9
79%
2 Ratings

Opportunity management

N/A
0 Ratings
9.1
91%
2 Ratings

Channel / partner relationship management

N/A
0 Ratings
7.6
76%
2 Ratings

Customer Service & Support

8.0

17hats

80%
7.5

Salesboom

75%
Salesboom ranks higher in 2/3 features

Case management

8.0
80%
1 Rating
7.9
79%
2 Ratings

Call center management

N/A
0 Ratings
7.3
73%
1 Rating

Help desk management

N/A
0 Ratings
7.3
73%
2 Ratings

Marketing Automation

8.0

17hats

80%
9.1

Salesboom

91%
Salesboom ranks higher in 2/2 features

Lead management

8.0
80%
1 Rating
9.1
91%
2 Ratings

Email marketing

N/A
0 Ratings
9.1
91%
2 Ratings

CRM Project Management

9.5

17hats

95%
9.0

Salesboom

90%
Salesboom ranks higher in 2/3 features

Task management

9.0
90%
1 Rating
9.1
91%
2 Ratings

Billing and invoicing management

10.0
100%
2 Ratings
8.8
88%
2 Ratings

Reporting

N/A
0 Ratings
9.1
91%
2 Ratings

Customization

9.9

17hats

99%
8.6

Salesboom

86%
17hats ranks higher in 2/4 features

Custom fields

9.9
99%
2 Ratings
9.1
91%
2 Ratings

Custom objects

10.0
100%
1 Rating
8.8
88%
2 Ratings

Scripting environment

N/A
0 Ratings
7.3
73%
1 Rating

API for custom integration

N/A
0 Ratings
9.1
91%
1 Rating

Security

9.5

17hats

95%
8.2

Salesboom

82%
17hats ranks higher in 1/2 features

Single sign-on capability

10.0
100%
1 Rating
7.3
73%
1 Rating

Role-based user permissions

9.0
90%
1 Rating
9.1
91%
1 Rating

Integrations with 3rd-party Software

8.0

17hats

80%
8.6

Salesboom

86%
Salesboom ranks higher in 2/2 features

Marketing automation

8.0
80%
1 Rating
9.1
91%
1 Rating

Compensation management

N/A
0 Ratings
8.2
82%
1 Rating

Platform

8.0

17hats

80%
7.3

Salesboom

73%
17hats ranks higher in 1/1 features

Mobile access

8.0
80%
1 Rating
7.3
73%
2 Ratings

CRM Reporting & Analytics

17hats

Feature Set Not Supported
N/A
8.9

Salesboom

89%
Salesboom ranks higher in 3/3 features

Forecasting

N/A
0 Ratings
9.1
91%
2 Ratings

Pipeline visualization

N/A
0 Ratings
8.8
88%
2 Ratings

Customizable reports

N/A
0 Ratings
8.8
88%
2 Ratings

Social CRM

17hats

Feature Set Not Supported
N/A
8.0

Salesboom

80%
Salesboom ranks higher in 2/2 features

Social data

N/A
0 Ratings
8.2
82%
2 Ratings

Social engagement

N/A
0 Ratings
7.9
79%
2 Ratings

Attribute Ratings

  • 17hats is rated higher in 1 area: Likelihood to Recommend
  • Salesboom is rated higher in 1 area: Support Rating

Likelihood to Recommend

9.9

17hats

99%
2 Ratings
8.5

Salesboom

85%
2 Ratings

Usability

9.0

17hats

90%
1 Rating

Salesboom

N/A
0 Ratings

Support Rating

8.0

17hats

80%
3 Ratings
8.2

Salesboom

82%
2 Ratings

Likelihood to Recommend

17hats

It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Erika Tebbens | TrustRadius Reviewer

Salesboom

Make sure you give them a good idea about your sales process and discuss with them how your data will be imported.
Steve Berkman | TrustRadius Reviewer

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

Salesboom

  • As a customer of Salesboom we get a dedicated CRM consultant that helps out with customizations, data importing, etc.
  • Customer support is great.
  • The CRM gets updated quarterly without user intervention.
Tom Greenberg | TrustRadius Reviewer

Cons

17hats

  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Erika Tebbens | TrustRadius Reviewer

Salesboom

  • The billing and invoicing needs a bit of improvement.
  • We would like to see more ERP-like features.
  • The customer self service portal needs improvement.
Steve Berkman | TrustRadius Reviewer

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$45 per month

17hats Editions & Modules

Edition
Starting Price$45.001
  1. per month
Additional Pricing Details

Salesboom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Salesboom Editions & Modules

Additional Pricing Details

Usability

17hats

17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Erika Tebbens | TrustRadius Reviewer

Salesboom

No score
No answers yet
No answers on this topic

Support Rating

17hats

17hats 8.0
Based on 3 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

Salesboom

Salesboom 8.2
Based on 2 answers
We have a dedicated account manager and support. Whenever we need help we get it.
Steve Berkman | TrustRadius Reviewer

Alternatives Considered

17hats

No answers on this topic

Salesboom

Salesboom worked with us from day one before purchasing our requirements. Once we rolled out the CRM implementation, their customer support is very helpful. The system is very user friendly, feature rich and the prices are very competitive.

Another Important advantage for Salesboom.com CRM is that they have a service level agreement, with an up time guarantee.
Tom Greenberg | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

Salesboom

  • Less sales opportunities slip through the cracks.
  • Reduces sales redundant tasks and saves time.
  • Makes customers.
Tom Greenberg | TrustRadius Reviewer

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