What users are saying about
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 7 reviews and ratings
60 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 60 reviews and ratings
Feature Set Ratings
- 17hats ranks higher in 8 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, Customization, Security, Integrations with 3rd-party Software, Platform
Sales Force Automation
9.5
17hats
95%

8.7
SalesOutlook
87%
17hats ranks higher in 5/9 features
17hats ranks higher in 5/9 features
Customer data management / contact management
9.9
99%
2 Ratings

9.2
92%
5 Ratings
Workflow management
9.9
99%
2 Ratings

8.6
86%
4 Ratings
Integration with email client (e.g., Outlook or Gmail)
9.0
90%
1 Rating

9.2
92%
5 Ratings
Contract management
10.0
100%
2 Ratings

9.0
90%
5 Ratings
Quote & order management
10.0
100%
1 Rating

8.4
84%
5 Ratings
Interaction tracking
8.0
80%
1 Rating

7.7
77%
5 Ratings
Territory management
N/A
0 Ratings

9.1
91%
5 Ratings
Opportunity management
N/A
0 Ratings

8.3
83%
4 Ratings
Channel / partner relationship management
N/A
0 Ratings

8.5
85%
5 Ratings
Customer Service & Support
8.0
17hats
80%

7.3
SalesOutlook
73%
SalesOutlook CRM ranks higher in 2/3 features
SalesOutlook CRM ranks higher in 2/3 features
Case management
8.0
80%
1 Rating

7.7
77%
4 Ratings
Call center management
N/A
0 Ratings

6.0
60%
3 Ratings
Help desk management
N/A
0 Ratings

8.3
83%
3 Ratings
Marketing Automation
8.0
17hats
80%

7.6
SalesOutlook
76%
17hats ranks higher in 1/2 features
17hats ranks higher in 1/2 features
Lead management
8.0
80%
1 Rating

7.7
77%
4 Ratings
Email marketing
N/A
0 Ratings

7.5
75%
3 Ratings
CRM Project Management
9.5
17hats
95%

7.8
SalesOutlook
78%
17hats ranks higher in 2/3 features
17hats ranks higher in 2/3 features
Task management
9.0
90%
1 Rating

7.9
79%
5 Ratings
Billing and invoicing management
10.0
100%
2 Ratings

7.4
74%
4 Ratings
Reporting
N/A
0 Ratings

8.0
80%
3 Ratings
Customization
9.9
17hats
99%

7.9
SalesOutlook
79%
17hats ranks higher in 2/4 features
17hats ranks higher in 2/4 features
Custom fields
9.8
98%
2 Ratings

8.4
84%
3 Ratings
Custom objects
10.0
100%
1 Rating

6.7
67%
3 Ratings
Scripting environment
N/A
0 Ratings

7.7
77%
3 Ratings
API for custom integration
N/A
0 Ratings

8.7
87%
3 Ratings
Security
9.5
17hats
95%

8.2
SalesOutlook
82%
17hats ranks higher in 2/2 features
17hats ranks higher in 2/2 features
Single sign-on capability
10.0
100%
1 Rating

8.3
83%
3 Ratings
Role-based user permissions
9.0
90%
1 Rating

8.0
80%
3 Ratings
Integrations with 3rd-party Software
8.0
17hats
80%

7.7
SalesOutlook
77%
SalesOutlook CRM ranks higher in 2/2 features
SalesOutlook CRM ranks higher in 2/2 features
Marketing automation
8.0
80%
1 Rating

8.0
80%
4 Ratings
Compensation management
N/A
0 Ratings

7.4
74%
3 Ratings
Platform
8.0
17hats
80%

6.6
SalesOutlook
66%
17hats ranks higher in 1/1 features
17hats ranks higher in 1/1 features
Mobile access
8.0
80%
1 Rating

6.6
66%
3 Ratings
CRM Reporting & Analytics
17hats
Feature Set Not Supported
N/A

8.0
SalesOutlook
80%
SalesOutlook CRM ranks higher in 3/3 features
SalesOutlook CRM ranks higher in 3/3 features
Forecasting
N/A
0 Ratings

8.0
80%
4 Ratings
Pipeline visualization
N/A
0 Ratings

8.7
87%
3 Ratings
Customizable reports
N/A
0 Ratings

7.4
74%
4 Ratings
Social CRM
17hats
Feature Set Not Supported
N/A

8.3
SalesOutlook
83%
SalesOutlook CRM ranks higher in 2/2 features
SalesOutlook CRM ranks higher in 2/2 features
Social data
N/A
0 Ratings

8.0
80%
4 Ratings
Social engagement
N/A
0 Ratings

8.5
85%
4 Ratings
Attribute Ratings
- 17hats is rated higher in 1 area: Likelihood to Recommend
- SalesOutlook CRM is rated higher in 1 area: Support Rating
- 17hats and SalesOutlook CRM are tied in 1 area: Usability
Likelihood to Recommend
9.9
17hats
99%
2 Ratings

8.7
SalesOutlook
87%
5 Ratings
Usability
9.0
17hats
90%
1 Rating

9.0
SalesOutlook
90%
4 Ratings
Support Rating
8.0
17hats
80%
3 Ratings

8.9
SalesOutlook
89%
4 Ratings
Likelihood to Recommend
17hats
It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
SalesOutlook
We were using [SalesOutlook CRM] for a seamless experience when it comes to managing clients and their databases in a uniform way.I personally think this tool is a bit hard to learn & is most recommended to someone with prior experience with using Microsoft products.
Senior Analyst
VirtusaInformation Technology & Services, 10,001+ employees
Pros
17hats
- Invoicing
- Creating online questionnaire
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
SalesOutlook
- Tasks generation feature is great
- It is integrated with the outlook email
- Customizable and easy to use.
Management Information System Executive
MindlanceStaffing & Recruiting, 1001-5000 employees
Cons
17hats
- Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
SalesOutlook
- More features are required when results are being displayed
- Very less training material is available on internet
- More options are required in chart/diagram features for better presentation
International Business
Dabur India LimitedImport & Export, 5001-10,000 employees
Pricing Details
17hats
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$45 per month
17hats Editions & Modules
Edition
Starting Price | $45.001 |
---|
- per month
Additional Pricing Details
—SalesOutlook
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—SalesOutlook Editions & Modules
—
Additional Pricing Details
—Usability
17hats
17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
SalesOutlook
SalesOutlook 9.0
Based on 4 answers
Provides a more efficent and organizaed approach to my workload. Easy to implement and utilize
Senior Customer Success Manager, Enterprise 1
Synopsys IncInformation Technology & Services, 10,001+ employees
Support Rating
17hats
17hats 8.0
Based on 3 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
SalesOutlook
SalesOutlook 8.9
Based on 4 answers
Support provided by the team was very prompt at the time of inducting the tool, the overall experience was very good.
Senior Analyst
VirtusaInformation Technology & Services, 10,001+ employees
Alternatives Considered
17hats
No answers on this topic
SalesOutlook
I have never used a similar product to this. So far my experience with this product is pretty good. I would recommend it to colleagues and other businesses

Verified User
Account Manager in Sales
Legal Services Company, 11-50 employeesReturn on Investment
17hats
- ROI - Saves me time on creating invoices and questionnaires.
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
SalesOutlook
- Features to connects well with my other programs
- Ease to put my contacts in and get organized.
- We can easily navigate and customize our organizations need.
Management Information System Executive
MindlanceStaffing & Recruiting, 1001-5000 employees