17hats vs SalesOutlook

What users are saying about

Score 9.1 out of 10

Based on 7 reviews and ratings

Score 8.1 out of 10

Based on 60 reviews and ratings

Feature Set Ratings

17hats ranks higher in 8 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, Customization, Security, Integrations with 3rd-party Software, Platform

Sales Force Automation

9.5

17hats

95%

8.7

SalesOutlook

87%

17hats ranks higher in 5/9 features

Customer data management / contact management

9.9

99%

2 Ratings

9.2

92%

5 Ratings

Workflow management

9.9

99%

2 Ratings

8.6

86%

4 Ratings

Integration with email client (e.g., Outlook or Gmail)

9.0

90%

1 Rating

9.2

92%

5 Ratings

Contract management

10.0

100%

2 Ratings

9.0

90%

5 Ratings

Quote & order management

10.0

100%

1 Rating

8.4

84%

5 Ratings

Interaction tracking

8.0

80%

1 Rating

7.7

77%

5 Ratings

Territory management

N/A

0 Ratings

9.1

91%

5 Ratings

Opportunity management

N/A

0 Ratings

8.3

83%

4 Ratings

Channel / partner relationship management

N/A

0 Ratings

8.5

85%

5 Ratings

Customer Service & Support

8.0

17hats

80%

7.3

SalesOutlook

73%

SalesOutlook CRM ranks higher in 2/3 features

Case management

8.0

80%

1 Rating

7.7

77%

4 Ratings

Call center management

N/A

0 Ratings

6.0

60%

3 Ratings

Help desk management

N/A

0 Ratings

8.3

83%

3 Ratings

Marketing Automation

8.0

17hats

80%

7.6

SalesOutlook

76%

17hats ranks higher in 1/2 features

Lead management

8.0

80%

1 Rating

7.7

77%

4 Ratings

Email marketing

N/A

0 Ratings

7.5

75%

3 Ratings

CRM Project Management

9.5

17hats

95%

7.8

SalesOutlook

78%

17hats ranks higher in 2/3 features

Task management

9.0

90%

1 Rating

7.9

79%

5 Ratings

Billing and invoicing management

10.0

100%

2 Ratings

7.4

74%

4 Ratings

Reporting

N/A

0 Ratings

8.0

80%

3 Ratings

Customization

9.9

17hats

99%

7.9

SalesOutlook

79%

17hats ranks higher in 2/4 features

Custom fields

9.8

98%

2 Ratings

8.4

84%

3 Ratings

Custom objects

10.0

100%

1 Rating

6.7

67%

3 Ratings

Scripting environment

N/A

0 Ratings

7.7

77%

3 Ratings

API for custom integration

N/A

0 Ratings

8.7

87%

3 Ratings

Security

9.5

17hats

95%

8.2

SalesOutlook

82%

17hats ranks higher in 2/2 features

Single sign-on capability

10.0

100%

1 Rating

8.3

83%

3 Ratings

Role-based user permissions

9.0

90%

1 Rating

8.0

80%

3 Ratings

Integrations with 3rd-party Software

8.0

17hats

80%

7.7

SalesOutlook

77%

SalesOutlook CRM ranks higher in 2/2 features

Marketing automation

8.0

80%

1 Rating

8.0

80%

4 Ratings

Compensation management

N/A

0 Ratings

7.4

74%

3 Ratings

Platform

8.0

17hats

80%

6.6

SalesOutlook

66%

17hats ranks higher in 1/1 features

Mobile access

8.0

80%

1 Rating

6.6

66%

3 Ratings

CRM Reporting & Analytics

17hats

Feature Set Not Supported

N/A

8.0

SalesOutlook

80%

SalesOutlook CRM ranks higher in 3/3 features

Forecasting

N/A

0 Ratings

8.0

80%

4 Ratings

Pipeline visualization

N/A

0 Ratings

8.7

87%

3 Ratings

Customizable reports

N/A

0 Ratings

7.4

74%

4 Ratings

Social CRM

17hats

Feature Set Not Supported

N/A

8.3

SalesOutlook

83%

SalesOutlook CRM ranks higher in 2/2 features

Social data

N/A

0 Ratings

8.0

80%

4 Ratings

Social engagement

N/A

0 Ratings

8.5

85%

4 Ratings

Attribute Ratings

17hats is rated higher in 1 area: Likelihood to Recommend
SalesOutlook CRM is rated higher in 1 area: Support Rating
17hats and SalesOutlook CRM are tied in 1 area: Usability

Likelihood to Recommend

9.9

17hats

99%

2 Ratings

8.7

SalesOutlook

87%

5 Ratings

Usability

9.0

17hats

90%

1 Rating

9.0

SalesOutlook

90%

4 Ratings

Support Rating

8.0

17hats

80%

3 Ratings

8.9

SalesOutlook

89%

4 Ratings

Pros

Invoicing
Creating online questionnaire

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 2 answers on this topic

Tasks generation feature is great
It is integrated with the outlook email
Customizable and easy to use.

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Abhishek Ankush

Management Information System Executive

MindlanceStaffing & Recruiting, 1001-5000 employees

View all 5 answers on this topic

Cons

Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.

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Erika Tebbens

Business Strategist, Owner

Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees

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More features are required when results are being displayed
Very less training material is available on internet
More options are required in chart/diagram features for better presentation

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Jai Soni

International Business

Dabur India LimitedImport & Export, 5001-10,000 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

$45 per month

17hats Editions & Modules

Edition

Starting Price	$45.00¹

per month

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

Starting Price

—

SalesOutlook Editions & Modules

—

Additional Pricing Details

—

Usability

17hats 9.0

Based on 1 answer

It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.

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Erika Tebbens

Business Strategist, Owner

Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees

View all 1 answers on this topic

SalesOutlook 9.0

Based on 4 answers

Provides a more efficent and organizaed approach to my workload. Easy to implement and utilize

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Jeffrey Serra, MBA

Senior Customer Success Manager, Enterprise 1

Synopsys IncInformation Technology & Services, 10,001+ employees

View all 4 answers on this topic

Support Rating

17hats 8.0

Based on 3 answers

It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 3 answers on this topic

SalesOutlook 8.9

Based on 4 answers

Support provided by the team was very prompt at the time of inducting the tool, the overall experience was very good.

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Ejaz Hussain

Senior Analyst

VirtusaInformation Technology & Services, 10,001+ employees

View all 4 answers on this topic

Alternatives Considered

No answers on this topic

I have never used a similar product to this. So far my experience with this product is pretty good. I would recommend it to colleagues and other businesses

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Verified User

Account Manager in Sales

Legal Services Company, 11-50 employees

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Return on Investment

ROI - Saves me time on creating invoices and questionnaires.

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 2 answers on this topic

Features to connects well with my other programs
Ease to put my contacts in and get organized.
We can easily navigate and customize our organizations need.

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Abhishek Ankush

Management Information System Executive

MindlanceStaffing & Recruiting, 1001-5000 employees

View all 5 answers on this topic