What users are saying about
7 Ratings
60 Ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100
60 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Feature Set Ratings

  • 17hats ranks higher in 8 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, Customization, Security, Integrations with 3rd-party Software, Platform

Sales Force Automation

9.5

17hats

95%
8.7

SalesOutlook

87%
17hats ranks higher in 5/9 features

Customer data management / contact management

9.9
99%
2 Ratings
9.2
92%
5 Ratings

Workflow management

9.9
99%
2 Ratings
8.6
86%
4 Ratings

Integration with email client (e.g., Outlook or Gmail)

9.0
90%
1 Rating
9.2
92%
5 Ratings

Contract management

10.0
100%
2 Ratings
9.0
90%
5 Ratings

Quote & order management

10.0
100%
1 Rating
8.4
84%
5 Ratings

Interaction tracking

8.0
80%
1 Rating
7.7
77%
5 Ratings

Territory management

N/A
0 Ratings
9.1
91%
5 Ratings

Opportunity management

N/A
0 Ratings
8.3
83%
4 Ratings

Channel / partner relationship management

N/A
0 Ratings
8.5
85%
5 Ratings

Customer Service & Support

8.0

17hats

80%
7.3

SalesOutlook

73%
SalesOutlook CRM ranks higher in 2/3 features

Case management

8.0
80%
1 Rating
7.7
77%
4 Ratings

Call center management

N/A
0 Ratings
6.0
60%
3 Ratings

Help desk management

N/A
0 Ratings
8.3
83%
3 Ratings

Marketing Automation

8.0

17hats

80%
7.6

SalesOutlook

76%
17hats ranks higher in 1/2 features

Lead management

8.0
80%
1 Rating
7.7
77%
4 Ratings

Email marketing

N/A
0 Ratings
7.5
75%
3 Ratings

CRM Project Management

9.5

17hats

95%
7.8

SalesOutlook

78%
17hats ranks higher in 2/3 features

Task management

9.0
90%
1 Rating
7.9
79%
5 Ratings

Billing and invoicing management

10.0
100%
2 Ratings
7.4
74%
4 Ratings

Reporting

N/A
0 Ratings
8.0
80%
3 Ratings

Customization

9.9

17hats

99%
7.9

SalesOutlook

79%
17hats ranks higher in 2/4 features

Custom fields

9.8
98%
2 Ratings
8.4
84%
3 Ratings

Custom objects

10.0
100%
1 Rating
6.7
67%
3 Ratings

Scripting environment

N/A
0 Ratings
7.7
77%
3 Ratings

API for custom integration

N/A
0 Ratings
8.7
87%
3 Ratings

Security

9.5

17hats

95%
8.2

SalesOutlook

82%
17hats ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
8.3
83%
3 Ratings

Role-based user permissions

9.0
90%
1 Rating
8.0
80%
3 Ratings

Integrations with 3rd-party Software

8.0

17hats

80%
7.7

SalesOutlook

77%
SalesOutlook CRM ranks higher in 2/2 features

Marketing automation

8.0
80%
1 Rating
8.0
80%
4 Ratings

Compensation management

N/A
0 Ratings
7.4
74%
3 Ratings

Platform

8.0

17hats

80%
6.6

SalesOutlook

66%
17hats ranks higher in 1/1 features

Mobile access

8.0
80%
1 Rating
6.6
66%
3 Ratings

CRM Reporting & Analytics

17hats

Feature Set Not Supported
N/A
8.0

SalesOutlook

80%
SalesOutlook CRM ranks higher in 3/3 features

Forecasting

N/A
0 Ratings
8.0
80%
4 Ratings

Pipeline visualization

N/A
0 Ratings
8.7
87%
3 Ratings

Customizable reports

N/A
0 Ratings
7.4
74%
4 Ratings

Social CRM

17hats

Feature Set Not Supported
N/A
8.3

SalesOutlook

83%
SalesOutlook CRM ranks higher in 2/2 features

Social data

N/A
0 Ratings
8.0
80%
4 Ratings

Social engagement

N/A
0 Ratings
8.5
85%
4 Ratings

Attribute Ratings

  • 17hats is rated higher in 1 area: Likelihood to Recommend
  • SalesOutlook CRM is rated higher in 1 area: Support Rating
  • 17hats and SalesOutlook CRM are tied in 1 area: Usability

Likelihood to Recommend

9.9

17hats

99%
2 Ratings
8.7

SalesOutlook

87%
5 Ratings

Usability

9.0

17hats

90%
1 Rating
9.0

SalesOutlook

90%
4 Ratings

Support Rating

8.0

17hats

80%
3 Ratings
8.9

SalesOutlook

89%
4 Ratings

Likelihood to Recommend

17hats

It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Erika Tebbens | TrustRadius Reviewer

SalesOutlook

We were using [SalesOutlook CRM] for a seamless experience when it comes to managing clients and their databases in a uniform way.I personally think this tool is a bit hard to learn & is most recommended to someone with prior experience with using Microsoft products.
Ejaz Hussain | TrustRadius Reviewer

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

SalesOutlook

  • Tasks generation feature is great
  • It is integrated with the outlook email
  • Customizable and easy to use.
Abhishek Ankush | TrustRadius Reviewer

Cons

17hats

  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Erika Tebbens | TrustRadius Reviewer

SalesOutlook

  • More features are required when results are being displayed
  • Very less training material is available on internet
  • More options are required in chart/diagram features for better presentation
Jai Soni | TrustRadius Reviewer

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$45 per month

17hats Editions & Modules

Edition
Starting Price$45.001
  1. per month
Additional Pricing Details

SalesOutlook

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

SalesOutlook Editions & Modules

Additional Pricing Details

Usability

17hats

17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Erika Tebbens | TrustRadius Reviewer

SalesOutlook

SalesOutlook 9.0
Based on 4 answers
Provides a more efficent and organizaed approach to my workload. Easy to implement and utilize
Jeffrey Serra, MBA | TrustRadius Reviewer

Support Rating

17hats

17hats 8.0
Based on 3 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

SalesOutlook

SalesOutlook 8.9
Based on 4 answers
Support provided by the team was very prompt at the time of inducting the tool, the overall experience was very good.
Ejaz Hussain | TrustRadius Reviewer

Alternatives Considered

17hats

No answers on this topic

SalesOutlook

I have never used a similar product to this. So far my experience with this product is pretty good. I would recommend it to colleagues and other businesses
Anonymous | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

SalesOutlook

  • Features to connects well with my other programs
  • Ease to put my contacts in and get organized.
  • We can easily navigate and customize our organizations need.
Abhishek Ankush | TrustRadius Reviewer

Add comparison