What users are saying about
1 Ratings
27 Ratings
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

17hats

I think it's great for businesses who offer monthly services and want to automate their invoicing. Even for businesses who offer one-off services as well.
Marli Espinales | TrustRadius Reviewer

Streak

If you receive a notification that a prospect just read your email and you don't receive a response, you're then aware they've received it and your pitch or product is on their mind -- making a call later that day all the more effective.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

17hats
9.2
Streak
Customer data management / contact management
17hats
9.0
Streak
Workflow management
17hats
9.0
Streak
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
Streak
Contract management
17hats
10.0
Streak
Quote & order management
17hats
10.0
Streak
Interaction tracking
17hats
8.0
Streak

Customer Service & Support

17hats
8.0
Streak
Case management
17hats
8.0
Streak

Marketing Automation

17hats
8.0
Streak
Lead management
17hats
8.0
Streak

CRM Project Management

17hats
9.5
Streak
Task management
17hats
9.0
Streak
Billing and invoicing management
17hats
10.0
Streak

Customization

17hats
8.0
Streak
Custom fields
17hats
8.0
Streak

Security

17hats
9.5
Streak
Single sign-on capability
17hats
10.0
Streak
Role-based user permissions
17hats
9.0
Streak

Integrations with 3rd-party Software

17hats
8.0
Streak
Marketing automation
17hats
8.0
Streak

Platform

17hats
8.0
Streak
Mobile access
17hats
8.0
Streak

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

Streak

  • The e-mail tracking feature is easy to use and very handy.
  • The snippets feature are very good, have shortcuts to use and save a lot of time.
  • Having a CRM platform inside your Gmail/Gsuite account is great for improving the use in a day to day basis.
Raphael Sanguinete | TrustRadius Reviewer

Cons

17hats

  • Cheaper credit card charges
  • Ability to tweak their questionnaires a bit more
Marli Espinales | TrustRadius Reviewer

Streak

  • Streak should work better with Microsoft. Often you need to run your excel files through Sheets in order for them to be compatible.
  • Having a Dashboard rather than being a tab in your email might add to its usability.
  • Automated progression through the stages
Aaron Nielsen | TrustRadius Reviewer

Support Rating

17hats

17hats 8.0
Based on 1 answer
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

Streak

Streak 8.0
Based on 1 answer
They do a great job of explaining the product beforehand so support interaction is not needed as much.
Matthew Fox | TrustRadius Reviewer

Alternatives Considered

17hats

No answers on this topic

Streak

HubSpot was almost too freeform, I had a hard time grasping how it could work for me because there was so much that could be changed around. Streak was so easy to figure out without much time invested and I like that it just lives in my Gmail without needing to go to a separate website/login.
Stephanie Majeran | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

Streak

  • It has helped me save time on reaching out to people thinking that they didn't get my first email.
  • It had the positive return on investment in the fact that the time I spend using Streak is much less than the time I would spend not using it.
  • Streak has taught me the importance and ease of mail merges, since nothing else out there was as seamless to start with.
Anonymous | TrustRadius Reviewer

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Streak

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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