17hats vs. Talisma Social CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
17hats
Score 9.2 out of 10
N/A
17hats from the company of the same name in Pasadena is a small business management solution presenting an all-in-one solution for contacts, projects, leads, quotes and invoicing.
$45
per month
Talisma Social CRM
Score 3.6 out of 10
N/A
Talisma Social CRM is a customer relationship management (CRM) software with features such as customer retention, targeted marketing campaigns, and social media monitoring and listening.N/A
Pricing
17hatsTalisma Social CRM
Editions & Modules
Starting Price
$45.00
per month
No answers on this topic
Offerings
Pricing Offerings
17hatsTalisma Social CRM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
17hatsTalisma Social CRM
Top Pros
Top Cons
Features
17hatsTalisma Social CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
17hats
9.5
2 Ratings
21% above category average
Talisma Social CRM
5.6
1 Ratings
31% below category average
Customer data management / contact management10.02 Ratings8.01 Ratings
Workflow management10.02 Ratings6.01 Ratings
Integration with email client (e.g., Outlook or Gmail)9.01 Ratings3.01 Ratings
Contract management10.02 Ratings4.01 Ratings
Quote & order management10.01 Ratings5.01 Ratings
Interaction tracking8.01 Ratings9.01 Ratings
Territory management00 Ratings6.01 Ratings
Opportunity management00 Ratings4.01 Ratings
Channel / partner relationship management00 Ratings5.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
17hats
8.0
1 Ratings
7% above category average
Talisma Social CRM
4.7
1 Ratings
45% below category average
Case management8.01 Ratings3.01 Ratings
Call center management00 Ratings5.01 Ratings
Help desk management00 Ratings6.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
17hats
8.0
1 Ratings
6% above category average
Talisma Social CRM
4.0
1 Ratings
61% below category average
Lead management8.01 Ratings5.01 Ratings
Email marketing00 Ratings3.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
17hats
9.5
2 Ratings
23% above category average
Talisma Social CRM
6.0
1 Ratings
23% below category average
Task management9.01 Ratings7.01 Ratings
Billing and invoicing management10.02 Ratings4.01 Ratings
Reporting00 Ratings7.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
17hats
10.0
2 Ratings
28% above category average
Talisma Social CRM
6.3
1 Ratings
18% below category average
Custom fields9.92 Ratings9.01 Ratings
Custom objects10.01 Ratings8.01 Ratings
Scripting environment00 Ratings3.01 Ratings
API for custom integration00 Ratings5.01 Ratings
Security
Comparison of Security features of Product A and Product B
17hats
9.5
1 Ratings
13% above category average
Talisma Social CRM
5.5
1 Ratings
41% below category average
Single sign-on capability10.01 Ratings2.01 Ratings
Role-based user permissions9.01 Ratings9.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
17hats
8.0
1 Ratings
11% above category average
Talisma Social CRM
3.5
1 Ratings
69% below category average
Marketing automation8.01 Ratings4.01 Ratings
Compensation management00 Ratings3.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
17hats
8.0
1 Ratings
7% above category average
Talisma Social CRM
4.0
1 Ratings
60% below category average
Mobile access8.01 Ratings4.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
17hats
-
Ratings
Talisma Social CRM
5.7
1 Ratings
28% below category average
Forecasting00 Ratings5.01 Ratings
Pipeline visualization00 Ratings3.01 Ratings
Customizable reports00 Ratings9.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
17hats
-
Ratings
Talisma Social CRM
4.0
1 Ratings
58% below category average
Social data00 Ratings5.01 Ratings
Social engagement00 Ratings3.01 Ratings
Best Alternatives
17hatsTalisma Social CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
17hatsTalisma Social CRM
Likelihood to Recommend
10.0
(2 ratings)
4.0
(1 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(2 ratings)
-
(0 ratings)
User Testimonials
17hatsTalisma Social CRM
Likelihood to Recommend
17hats
It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Read full review
Talisma Corporation
If your company has a lot of data and needs a way to parse through it on a regular basis, Talisma is the software for you. If you want an easy to use system that has pretty graphics and a great user interface, look at other tools to see if you can find a better one.
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Pros
17hats
  • Invoicing
  • Creating online questionnaire
Read full review
Talisma Corporation
  • Tracks information.
  • Sorts and categorizes data.
  • A lot of flexibility.
Read full review
Cons
17hats
  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Read full review
Talisma Corporation
  • Not easy to use.
  • Takes a lot of time to understand the basics.
  • Issues with data and lists.
Read full review
Usability
17hats
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Read full review
Talisma Corporation
No answers on this topic
Support Rating
17hats
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Read full review
Talisma Corporation
No answers on this topic
Alternatives Considered
17hats
No answers on this topic
Talisma Corporation
Talisma is a little behind the times compared to the other competition on the market. It has most of the tools to be successful, but it takes some deep diving into the software to figure out exactly how to use each of these tools to get the job done on a daily basis.
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Return on Investment
17hats
  • ROI - Saves me time on creating invoices and questionnaires.
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Talisma Corporation
  • Positive: It has helped find new leads.
  • Positive: It has helped run reports.
  • Negative: It has taken a lot of time to manage.
Read full review
ScreenShots