What users are saying about
7 Ratings
3 Ratings
7 Ratings
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Score 9.1 out of 100
3 Ratings
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Score 8.6 out of 100

Feature Set Ratings

  • 17hats ranks higher in 3 feature sets: Sales Force Automation, CRM Project Management, Security
  • Teamleader ranks higher in 1 feature set: Platform

Sales Force Automation

9.5

17hats

95%
9.0

Teamleader

90%
17hats ranks higher in 4/6 features

Customer data management / contact management

9.9
99%
2 Ratings
10.0
100%
1 Rating

Workflow management

9.9
99%
2 Ratings
N/A
0 Ratings

Integration with email client (e.g., Outlook or Gmail)

9.0
90%
1 Rating
10.0
100%
1 Rating

Contract management

10.0
100%
2 Ratings
N/A
0 Ratings

Quote & order management

10.0
100%
1 Rating
10.0
100%
1 Rating

Interaction tracking

8.0
80%
1 Rating
6.0
60%
1 Rating

Customer Service & Support

8.0

17hats

80%

Teamleader

Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features

Case management

8.0
80%
1 Rating
N/A
0 Ratings

Marketing Automation

8.0

17hats

80%

Teamleader

Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features

Lead management

8.0
80%
1 Rating
N/A
0 Ratings

CRM Project Management

9.5

17hats

95%
8.0

Teamleader

80%
17hats ranks higher in 2/3 features

Task management

9.0
90%
1 Rating
7.0
70%
1 Rating

Billing and invoicing management

10.0
100%
2 Ratings
9.0
90%
1 Rating

Reporting

N/A
0 Ratings
8.0
80%
1 Rating

Customization

9.9

17hats

99%

Teamleader

Feature Set Not Supported
N/A
17hats ranks higher in 2/2 features

Custom fields

9.8
98%
2 Ratings
N/A
0 Ratings

Custom objects

10.0
100%
1 Rating
N/A
0 Ratings

Security

9.5

17hats

95%
9.0

Teamleader

90%
17hats ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
9.0
90%
1 Rating

Role-based user permissions

9.0
90%
1 Rating
N/A
0 Ratings

Integrations with 3rd-party Software

8.0

17hats

80%

Teamleader

Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features

Marketing automation

8.0
80%
1 Rating
N/A
0 Ratings

Platform

8.0

17hats

80%
9.0

Teamleader

90%
Teamleader ranks higher in 1/1 features

Mobile access

8.0
80%
1 Rating
9.0
90%
1 Rating

Attribute Ratings

  • Teamleader is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.9

17hats

99%
2 Ratings
10.0

Teamleader

100%
1 Rating

Usability

9.0

17hats

90%
1 Rating

Teamleader

N/A
0 Ratings

Support Rating

8.0

17hats

80%
3 Ratings

Teamleader

N/A
0 Ratings

Likelihood to Recommend

17hats

It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Erika Tebbens | TrustRadius Reviewer

Teamleader

It is great for making proposals, sending invoices and for keeping time. It is also a great CRM tool. I love the business card scanner in the app.
Suzanne Glorie | TrustRadius Reviewer

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

Teamleader

  • Make proposals: It is very easy to create, send, monitor and manage proposals. Once a proposal is accepted you create an invoice with one mouseclick.
  • Integrations: It is very easy to integrate Teamleader with all kinds of solutions like Gmail for storing mails in your projects or in a customer record, Google Calendar for synching appointments, and Mailchimp for managing opt-ins for mailings. These are just a few but there are many more integrations that truly make your life easier.
  • Invoicing: Easy to use invoicing solution. When you create projects it is easy to invoice upon set milestones. You can create product lists and subscriptions so recurring invoicing takes just a second.
  • Mobile app: I always have TeamLeader with me on my phone. I can manage my calendar, register my time, find my contacts and check deals and invoices while I am on the road.
Suzanne Glorie | TrustRadius Reviewer

Cons

17hats

  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Erika Tebbens | TrustRadius Reviewer

Teamleader

  • Synching contacts between iPhone and Teamleader could be easier.
  • Integration with Aweber would be great.
Suzanne Glorie | TrustRadius Reviewer

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$45 per month

17hats Editions & Modules

Edition
Starting Price$45.001
  1. per month
Additional Pricing Details

Teamleader

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$29.00

Starting Price

$59 2 users/month

Teamleader Editions & Modules

Edition
Projects$59.001
Project Management$59.001
Support tickets$59.001
  1. 2 users/month
Additional Pricing Details
extra user is + $12.00/user/month

Usability

17hats

17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Erika Tebbens | TrustRadius Reviewer

Teamleader

No score
No answers yet
No answers on this topic

Support Rating

17hats

17hats 8.0
Based on 3 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

Teamleader

No score
No answers yet
No answers on this topic

Alternatives Considered

17hats

No answers on this topic

Teamleader

Act-On I used for a client. It is more a marketing automation tool than a CRM solution and it is also more suited for bigger organizations.
Suzanne Glorie | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

Teamleader

  • Positive: invoices are easy to pay thanks to the direct link, invoices are mostly paid timely
  • Positive: it is easy to monitor deals and proposals. When followed up timely, more opportunities become deals.
Suzanne Glorie | TrustRadius Reviewer

Screenshots

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