What users are saying about
2 Ratings
2 Ratings
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Score 9.3 out of 100
8 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

17hats

I think it's great for businesses who offer monthly services and want to automate their invoicing. Even for businesses who offer one-off services as well.
Marli Espinales | TrustRadius Reviewer

Technolutions Slate

I am not an end-user but use Slate as an "outsider" since I'm in IT. I use it to verify data coming to and from our SIS PeopleSoft Campus Solutions. That being said, I think it is robust and easy for most to use. It is clearly seen as the "Best in Breed" for CRM/Recruiting/Admissions systems. I am a firm believer in going with such systems. There are strength and power in numbers. Technolutions is rather nimble and responsive with updates and addressing needs.
Michele Thibodeau | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

17hats
9.2
Technolutions Slate
7.7
Customer data management / contact management
17hats
9.0
Technolutions Slate
6.9
Workflow management
17hats
9.0
Technolutions Slate
7.7
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
Technolutions Slate
7.1
Contract management
17hats
10.0
Technolutions Slate
10.0
Quote & order management
17hats
10.0
Technolutions Slate
Interaction tracking
17hats
8.0
Technolutions Slate
5.9
Territory management
17hats
Technolutions Slate
9.9
Opportunity management
17hats
Technolutions Slate
6.1
Channel / partner relationship management
17hats
Technolutions Slate
7.6

Customer Service & Support

17hats
8.0
Technolutions Slate
6.6
Case management
17hats
8.0
Technolutions Slate
6.8
Call center management
17hats
Technolutions Slate
6.5
Help desk management
17hats
Technolutions Slate
6.5

Marketing Automation

17hats
8.0
Technolutions Slate
7.6
Lead management
17hats
8.0
Technolutions Slate
7.6
Email marketing
17hats
Technolutions Slate
7.7

CRM Project Management

17hats
9.5
Technolutions Slate
6.1
Task management
17hats
9.0
Technolutions Slate
6.3
Billing and invoicing management
17hats
10.0
Technolutions Slate
6.1
Reporting
17hats
Technolutions Slate
5.8

Customization

17hats
8.0
Technolutions Slate
7.5
Custom fields
17hats
8.0
Technolutions Slate
8.4
Custom objects
17hats
Technolutions Slate
8.4
Scripting environment
17hats
Technolutions Slate
6.2
API for custom integration
17hats
Technolutions Slate
7.0

Security

17hats
9.5
Technolutions Slate
5.7
Single sign-on capability
17hats
10.0
Technolutions Slate
2.9
Role-based user permissions
17hats
9.0
Technolutions Slate
8.5

Integrations with 3rd-party Software

17hats
8.0
Technolutions Slate
8.4
Marketing automation
17hats
8.0
Technolutions Slate
6.9
Compensation management
17hats
Technolutions Slate
10.0

Platform

17hats
8.0
Technolutions Slate
7.4
Mobile access
17hats
8.0
Technolutions Slate
7.4

CRM Reporting & Analytics

17hats
Technolutions Slate
7.6
Forecasting
17hats
Technolutions Slate
7.9
Pipeline visualization
17hats
Technolutions Slate
7.3
Customizable reports
17hats
Technolutions Slate
7.7

Social CRM

17hats
Technolutions Slate
7.9
Social data
17hats
Technolutions Slate
7.5
Social engagement
17hats
Technolutions Slate
8.3

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

Technolutions Slate

  • Allows user to maintain good track of communication that one is having with the customer.
  • Allows the creation of specific queries that we can use to reach students in a more unique way,
  • It is extremely user-friendly!
Anonymous | TrustRadius Reviewer

Cons

17hats

  • Cheaper credit card charges
  • Ability to tweak their questionnaires a bit more
Marli Espinales | TrustRadius Reviewer

Technolutions Slate

  • Probably just the aesthetics of layout.
  • The layout and user friendliness of the mobile app.
  • As much as I love their organic marketing strategy, I would love marketing material to share with other schools while I'm on the road. [Youtube demo, clean social media channels, etc]
Iliana Hernandez | TrustRadius Reviewer

Support Rating

17hats

17hats 8.0
Based on 1 answer
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

Technolutions Slate

No score
No answers yet
No answers on this topic

Alternatives Considered

17hats

No answers on this topic

Technolutions Slate

We used Ellucian recruit that is based on Microsoft Dynamics, I must say that Slate is much simpler to use and navigate for everyday user. While Dynamics is very powerful and robust tool it is really hard to navigate and keep track of campaigns and prospects. Slate is simplified version of dynamics and better suited for users who are in higher ed, while dynamics is more for "sales" in enterprise world. Education world is different.
Anonymous | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

Technolutions Slate

  • Slate has allowed our Admissions Department to use more forecasting tools to plan their strategies.
Michele Thibodeau | TrustRadius Reviewer

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Technolutions Slate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

17hats
9.0
Technolutions Slate
8.1

Support Rating

17hats
8.0
Technolutions Slate

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