What users are saying about
1 Ratings
2 Ratings
1 Ratings
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Score 9 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

17hats

I think it's great for businesses who offer monthly services and want to automate their invoicing. Even for businesses who offer one-off services as well.
Marli Espinales | TrustRadius Reviewer

Thryv

Any social media marketing job, website development, email campaigns, or training schedule. It is less appropriate to be used for the day of use.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

17hats
9.2
Thryv
Customer data management / contact management
17hats
9.0
Thryv
Workflow management
17hats
9.0
Thryv
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
Thryv
Contract management
17hats
10.0
Thryv
Quote & order management
17hats
10.0
Thryv
Interaction tracking
17hats
8.0
Thryv

Customer Service & Support

17hats
8.0
Thryv
Case management
17hats
8.0
Thryv

Marketing Automation

17hats
8.0
Thryv
Lead management
17hats
8.0
Thryv

CRM Project Management

17hats
9.5
Thryv
Task management
17hats
9.0
Thryv
Billing and invoicing management
17hats
10.0
Thryv

Customization

17hats
8.0
Thryv
Custom fields
17hats
8.0
Thryv

Security

17hats
9.5
Thryv
Single sign-on capability
17hats
10.0
Thryv
Role-based user permissions
17hats
9.0
Thryv

Integrations with 3rd-party Software

17hats
8.0
Thryv
Marketing automation
17hats
8.0
Thryv

Platform

17hats
8.0
Thryv
Mobile access
17hats
8.0
Thryv

Email & Online Marketing

17hats
Thryv
5.7
Landing pages
17hats
Thryv
10.0
Mobile optimization
17hats
Thryv
1.0
Email deliverability
17hats
Thryv
6.0

Lead Management

17hats
Thryv
5.5
Data quality management
17hats
Thryv
4.0
Automated sales alerts and tasks
17hats
Thryv
7.0

Campaign Management

17hats
Thryv
9.0
Calendaring
17hats
Thryv
8.0
Event/webinar marketing
17hats
Thryv
10.0

Social Media Marketing

17hats
Thryv
7.0
Social sharing and campaigns
17hats
Thryv
10.0
Social profile integration
17hats
Thryv
4.0

Reporting & Analytics

17hats
Thryv
5.0
Dashboards
17hats
Thryv
9.0
Standard reports
17hats
Thryv
4.0
Custom reports
17hats
Thryv
2.0

Platform & Infrastructure

17hats
Thryv
5.5
Role-based workflow & approvals
17hats
Thryv
6.0
Customizability
17hats
Thryv
5.0

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

Thryv

  • Website design
  • Mailing list subscribers
Anonymous | TrustRadius Reviewer

Cons

17hats

  • Cheaper credit card charges
  • Ability to tweak their questionnaires a bit more
Marli Espinales | TrustRadius Reviewer

Thryv

  • Price is high.
  • It takes a while to get any customer service assistance.
Anonymous | TrustRadius Reviewer

Support Rating

17hats

17hats 8.0
Based on 1 answer
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

Thryv

Thryv 8.0
Based on 1 answer
Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.
Anonymous | TrustRadius Reviewer

Alternatives Considered

17hats

No answers on this topic

Thryv

Thryv was more user-friendly and cost-effective for the services it provides.
Anonymous | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

Thryv

  • We have grown our mailing list substantially.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Thryv

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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