17hats vs Thryv | TrustRadius

Likelihood to Recommend

I think it's great for businesses who offer monthly services and want to automate their invoicing. Even for businesses who offer one-off services as well.

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

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Any social media marketing job, website development, email campaigns, or training schedule. It is less appropriate to be used for the day of use.

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Verified User

Employee in Social Media

Marketing & Advertising Company, 11-50 employees

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Feature Rating Comparison

17hats

Thryv

Customer data management / contact management

Workflow management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

17hats

Thryv

Case management

17hats

Thryv

Lead management

17hats

Thryv

Task management

Billing and invoicing management

17hats

Thryv

Custom fields

17hats

Thryv

Single sign-on capability

Role-based user permissions

17hats

Thryv

Marketing automation

17hats

Thryv

Mobile access

17hats

Thryv

Landing pages

Mobile optimization

Email deliverability

17hats

Thryv

Data quality management

Automated sales alerts and tasks

17hats

Thryv

Calendaring

Event/webinar marketing

17hats

Thryv

Social sharing and campaigns

Social profile integration

17hats

Thryv

Dashboards

Standard reports

Custom reports

17hats

Thryv

Role-based workflow & approvals

Customizability

Pros

Invoicing
Creating online questionnaire

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 1 answers on this topic

Website design
Mailing list subscribers

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Verified User

Employee in Social Media

Marketing & Advertising Company, 11-50 employees

View all 1 answers on this topic

Cons

Cheaper credit card charges
Ability to tweak their questionnaires a bit more

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 1 answers on this topic

Price is high.
It takes a while to get any customer service assistance.

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Verified User

Employee in Social Media

Marketing & Advertising Company, 11-50 employees

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Support Rating

17hats 8.0

Based on 1 answer

It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 1 answers on this topic

Thryv 8.0

Based on 1 answer

Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.

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Verified User

Employee in Social Media

Marketing & Advertising Company, 11-50 employees

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Alternatives Considered

No answers on this topic

Thryv was more user-friendly and cost-effective for the services it provides.

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Verified User

Employee in Social Media

Marketing & Advertising Company, 11-50 employees

View all 1 answers on this topic

Return on Investment

ROI - Saves me time on creating invoices and questionnaires.

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 1 answers on this topic

We have grown our mailing list substantially.

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Verified User

Employee in Social Media

Marketing & Advertising Company, 11-50 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

17hats

Thryv

17hats

Thryv

Likelihood to Recommend

17hats

Thryv

Feature Rating Comparison

Customer data management / contact management

Workflow management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Case management

Lead management

Task management

Billing and invoicing management

Custom fields

Single sign-on capability

Role-based user permissions

Marketing automation

Mobile access

Landing pages

Mobile optimization

Email deliverability

Data quality management

Automated sales alerts and tasks

Calendaring

Event/webinar marketing

Social sharing and campaigns

Social profile integration

Dashboards

Standard reports

Custom reports

Role-based workflow & approvals

Customizability

Pros

17hats

Thryv

Cons

17hats

Thryv

Support Rating

17hats

Thryv

Alternatives Considered

17hats

Thryv

Return on Investment

17hats

Thryv

Screenshots

17hats

Thryv

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

Add comparison