What users are saying about
8 Ratings
3 Ratings
8 Ratings
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Score 8.8 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Feature Set Ratings

    Sales Force Automation

    9.5

    17hats

    95%

    TrackerRMS

    Feature Set Not Supported
    N/A
    17hats ranks higher in 6/6 features

    Customer data management / contact management

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Workflow management

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Contract management

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Quote & order management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Interaction tracking

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Customer Service & Support

    8.0

    17hats

    80%

    TrackerRMS

    Feature Set Not Supported
    N/A
    17hats ranks higher in 1/1 features

    Case management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Marketing Automation

    8.0

    17hats

    80%

    TrackerRMS

    Feature Set Not Supported
    N/A
    17hats ranks higher in 1/1 features

    Lead management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    CRM Project Management

    9.5

    17hats

    95%

    TrackerRMS

    Feature Set Not Supported
    N/A
    17hats ranks higher in 2/2 features

    Task management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Billing and invoicing management

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Customization

    10.0

    17hats

    100%

    TrackerRMS

    Feature Set Not Supported
    N/A
    17hats ranks higher in 2/2 features

    Custom fields

    9.9
    99%
    2 Ratings
    N/A
    0 Ratings

    Custom objects

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Security

    9.5

    17hats

    95%

    TrackerRMS

    Feature Set Not Supported
    N/A
    17hats ranks higher in 2/2 features

    Single sign-on capability

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Role-based user permissions

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    8.0

    17hats

    80%

    TrackerRMS

    Feature Set Not Supported
    N/A
    17hats ranks higher in 1/1 features

    Marketing automation

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Platform

    8.0

    17hats

    80%

    TrackerRMS

    Feature Set Not Supported
    N/A
    17hats ranks higher in 1/1 features

    Mobile access

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Recruiting / ATS

    17hats

    Feature Set Not Supported
    N/A
    9.0

    TrackerRMS

    90%
    TrackerRMS ranks higher in 1/1 features

    Applicant Tracking

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Attribute Ratings

    • 17hats is rated higher in 1 area: Likelihood to Recommend
    • TrackerRMS is rated higher in 1 area: Support Rating
    • 17hats and TrackerRMS are tied in 1 area: Usability

    Likelihood to Recommend

    10.0

    17hats

    100%
    2 Ratings
    9.0

    TrackerRMS

    90%
    2 Ratings

    Usability

    9.0

    17hats

    90%
    1 Rating
    9.0

    TrackerRMS

    90%
    2 Ratings

    Support Rating

    8.0

    17hats

    80%
    3 Ratings
    10.0

    TrackerRMS

    100%
    2 Ratings

    Likelihood to Recommend

    17hats

    It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
    Read full review

    TrackerRMS

    Honestly there is no weakness in TrackerRMS. We have great experience in using TrackerRMS
    Read full review

    Pros

    17hats

    • Invoicing
    • Creating online questionnaire
    Read full review

    TrackerRMS

    • Follow through with questions
    • Resolve any issues that may arise
    • Continuing to update their system
    Read full review

    Cons

    17hats

    • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
    Read full review

    TrackerRMS

    • Sometimes it sluggish
    • Other then this everything is great
    • We had great experience using TrackerRMS
    Read full review

    Pricing Details

    17hats

    Starting Price

    $45 per month

    Editions & Modules

    17hats editions and modules pricing
    EditionModules
    Starting Price$45.001

    Footnotes

    1. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    TrackerRMS

    Starting Price

    Editions & Modules

    TrackerRMS editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Usability

      17hats

      It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
      Read full review

      TrackerRMS

      I find it easy to show people now to use all aspects of this software with our business.
      Read full review

      Support Rating

      17hats

      It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
      Read full review

      TrackerRMS

      Great customer service
      Read full review

      Alternatives Considered

      17hats

      No answers on this topic

      TrackerRMS

      Allows for more detailed information to be listed on each entry.
      Read full review

      Return on Investment

      17hats

      • ROI - Saves me time on creating invoices and questionnaires.
      Read full review

      TrackerRMS

      • Cost effective
      • Very efficient
      Read full review

      Add comparison