17hats vs. TrackerRMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
17hats
Score 9.2 out of 10
N/A
17hats from the company of the same name in Pasadena is a small business management solution presenting an all-in-one solution for contacts, projects, leads, quotes and invoicing.
$45
per month
TrackerRMS
Score 9.0 out of 10
N/A
TrackerRMS is a cloud based CRM and recruitment software provider designed for companies and users from startups to enterprise level customers. Some key features include: Contact & Activity Management, Sales Lead & Opportunity Management, and Standard Reports & Dashboards.N/A
Pricing
17hatsTrackerRMS
Editions & Modules
Starting Price
$45.00
per month
No answers on this topic
Offerings
Pricing Offerings
17hatsTrackerRMS
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Features
17hatsTrackerRMS
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
17hats
9.5
2 Ratings
21% above category average
TrackerRMS
-
Ratings
Customer data management / contact management10.02 Ratings00 Ratings
Workflow management10.02 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.01 Ratings00 Ratings
Contract management10.02 Ratings00 Ratings
Quote & order management10.01 Ratings00 Ratings
Interaction tracking8.01 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
17hats
8.0
1 Ratings
6% above category average
TrackerRMS
-
Ratings
Case management8.01 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
17hats
8.0
1 Ratings
6% above category average
TrackerRMS
-
Ratings
Lead management8.01 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
17hats
9.5
2 Ratings
23% above category average
TrackerRMS
-
Ratings
Task management9.01 Ratings00 Ratings
Billing and invoicing management10.02 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
17hats
10.0
2 Ratings
28% above category average
TrackerRMS
-
Ratings
Custom fields9.92 Ratings00 Ratings
Custom objects10.01 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
17hats
9.5
1 Ratings
13% above category average
TrackerRMS
-
Ratings
Single sign-on capability10.01 Ratings00 Ratings
Role-based user permissions9.01 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
17hats
8.0
1 Ratings
11% above category average
TrackerRMS
-
Ratings
Marketing automation8.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
17hats
8.0
1 Ratings
6% above category average
TrackerRMS
-
Ratings
Mobile access8.01 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
17hats
-
Ratings
TrackerRMS
9.0
2 Ratings
12% above category average
Applicant Tracking00 Ratings9.02 Ratings
Best Alternatives
17hatsTrackerRMS
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Recruit CRM
Recruit CRM
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Vibe HCM
Vibe HCM
Score 4.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
17hatsTrackerRMS
Likelihood to Recommend
10.0
(2 ratings)
9.0
(2 ratings)
Usability
9.0
(1 ratings)
9.0
(2 ratings)
Support Rating
8.0
(2 ratings)
10.0
(2 ratings)
User Testimonials
17hatsTrackerRMS
Likelihood to Recommend
17hats
It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Read full review
TrackerRMS
Honestly there is no weakness in TrackerRMS. We have great experience in using TrackerRMS
Read full review
Pros
17hats
  • Invoicing
  • Creating online questionnaire
Read full review
TrackerRMS
  • Follow through with questions
  • Resolve any issues that may arise
  • Continuing to update their system
Read full review
Cons
17hats
  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Read full review
TrackerRMS
  • Sometimes it sluggish
  • Other then this everything is great
  • We had great experience using TrackerRMS
Read full review
Usability
17hats
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Read full review
TrackerRMS
I find it easy to show people now to use all aspects of this software with our business.
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Support Rating
17hats
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
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TrackerRMS
Great customer service
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Alternatives Considered
17hats
No answers on this topic
TrackerRMS
Allows for more detailed information to be listed on each entry.
Read full review
Return on Investment
17hats
  • ROI - Saves me time on creating invoices and questionnaires.
Read full review
TrackerRMS
  • Cost effective
  • Very efficient
Read full review
ScreenShots