What users are saying about
17hats vs Workamajig
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 9.5 out of 100
Based on 3 reviews and ratings
23 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.3 out of 100
Based on 23 reviews and ratings
Likelihood to Recommend
17hats
I think it's great for businesses who offer monthly services and want to automate their invoicing. Even for businesses who offer one-off services as well.
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Workamajig
If you're looking for a system to help you address accounting that's not suited for marketing agency structures, this is the right tool. It is a bit cumbersome, but it has streamlined our reporting, billing, estimating, and tracking. As for project management, it's great that it integrates with the estimating and finances, but it's just not enjoyable to use. The interface is clunky. So if project management is your main criteria, I'd choose something else. We would never use it to collaborate with clients either because I'd be afraid of making them frustrated by the tool, so we use Basecamp to do that.
CEO | B2B Marketing Strategist | Founder | Fractional CMO
The Marketing BlenderMarketing & Advertising, 1-10 employees
Feature Rating Comparison
Sales Force Automation
17hats
9.2
Workamajig
—
Customer data management / contact management
17hats
9.0
Workamajig
—
Workflow management
17hats
9.0
Workamajig
—
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
Workamajig
—
Contract management
17hats
10.0
Workamajig
—
Quote & order management
17hats
10.0
Workamajig
—
Interaction tracking
17hats
8.0
Workamajig
—
Customer Service & Support
17hats
8.0
Workamajig
—
Case management
17hats
8.0
Workamajig
—
Marketing Automation
17hats
8.0
Workamajig
—
Lead management
17hats
8.0
Workamajig
—
CRM Project Management
17hats
9.5
Workamajig
—
Task management
17hats
9.0
Workamajig
—
Billing and invoicing management
17hats
10.0
Workamajig
—
Customization
17hats
8.0
Workamajig
—
Custom fields
17hats
8.0
Workamajig
—
Security
17hats
9.5
Workamajig
—
Single sign-on capability
17hats
10.0
Workamajig
—
Role-based user permissions
17hats
9.0
Workamajig
—
Integrations with 3rd-party Software
17hats
8.0
Workamajig
—
Marketing automation
17hats
8.0
Workamajig
—
Platform
17hats
8.0
Workamajig
—
Mobile access
17hats
8.0
Workamajig
—
Project Management
17hats
—
Workamajig
7.2
Task Management
17hats
—
Workamajig
8.5
Resource Management
17hats
—
Workamajig
7.8
Gantt Charts
17hats
—
Workamajig
6.7
Scheduling
17hats
—
Workamajig
7.8
Workflow Automation
17hats
—
Workamajig
6.5
Team Collaboration
17hats
—
Workamajig
7.6
Support for Agile Methodology
17hats
—
Workamajig
6.0
Support for Waterfall Methodology
17hats
—
Workamajig
7.6
Document Management
17hats
—
Workamajig
7.4
Email integration
17hats
—
Workamajig
6.5
Mobile Access
17hats
—
Workamajig
5.2
Timesheet Tracking
17hats
—
Workamajig
8.7
Change request and Case Management
17hats
—
Workamajig
6.3
Budget and Expense Management
17hats
—
Workamajig
7.8
Professional Services Automation
17hats
—
Workamajig
7.1
Quotes/estimates
17hats
—
Workamajig
7.2
Invoicing
17hats
—
Workamajig
7.7
Project & financial reporting
17hats
—
Workamajig
8.6
Integration with accounting software
17hats
—
Workamajig
5.0
Pros
17hats
- Invoicing
- Creating online questionnaire
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Workamajig
- The Platinum version has a particularly robust time tracking system, down to a 'timer' function that can be critical for an agency like mine where you want to be accountable for billing a client arruately
- The ability to make projects available only to those who are permitted to assign their time to it has apparently been very helpful during our revenue reconciliation meetings where time incurred is reviewed against scope
- The mobile app, while I still feel needs some work, is pretty handy for a quick calendar check if I'm in a client meeting and cannot utilize my browser to get information

Verified User
Director in Marketing
Marketing and Advertising Company, 11-50 employeesCons
17hats
- Cheaper credit card charges
- Ability to tweak their questionnaires a bit more
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Workamajig
- WMJ's interface is dated. Despite an html5 driven "sheets"-based interface, it takes a lot of time and effort to manage the interface, which could be streamlined considerably. On a UX/UI scale of 1 to 10, with 10 being the best, WMJ would earn a 6 from me.
- Despite the amount of documentation available, there is a distinct lack of clarity in that documentation, and it doesn't fully cover everything you would expect. Branching thoughts, for instance, are not addressed. Additionally, because there are two editions of the software online, there are two support sites that aren't sequestered. So information from both commingles, creating confusion.
- Support is available on an email and phone basis. They strongly encourage you to use email, however, and they are resistant to phone time. This is likely because the support staff is limited in number, but has a great depth of knowledge. If you want immediate phone support, however, YOU ARE OUT OF LUCK. You are placed in a queue and the odds of same-day help are low. For email, the response is usually within an hour, but when you are stuck with a configuration issue, or need to generate a report and don't know how to do something, waiting is not optimal. That said, the support team is TERRIFIC.
Managing Director & Creative Principal
2 Fish Company, LLCMarketing and Advertising, 1-10 employees
Support Rating
17hats
17hats 8.0
Based on 1 answer
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Workamajig
No score
No answers yet
No answers on this topic
Alternatives Considered
17hats
No answers on this topic
Workamajig
Workamajig was definitely a lot easier to keep track of projects, timesheets, and out of office calendars all in one. ClickUp and Zoho were good for project management but JIG definitely has more to offer and it's a little easier to clean. Keeping track of campaigns is much easier in JIG as it assigns project numbers and task numbers to each assignment.

Verified User
Professional in Marketing
Health, Wellness and Fitness Company, 501-1000 employeesReturn on Investment
17hats
- ROI - Saves me time on creating invoices and questionnaires.
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Workamajig
- Workamajig allows for a more flexible, productive workflow, especially for people working remotely.
- Team members on a project are more aware of budgeted hours and timelines because of the various alerts.
- Workamajig is such a timesaver because it's such an easy quick reference on current or past projects.
Senior Designer
McCullough CreativeMarketing and Advertising, 11-50 employees
Pricing Details
17hats
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
17hats Editions & Modules
Edition
Starting Price | $45.001 |
---|
- Per Month
Additional Pricing Details
—Workamajig
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Workamajig Editions & Modules
—