What users are saying about
17hats vs Workamajig
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 7 reviews and ratings
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.6 out of 100
Based on 27 reviews and ratings
Feature Set Ratings
Sales Force Automation
9.5
17hats
95%

Workamajig
Feature Set Not Supported
N/A
17hats ranks higher in 6/6 features
17hats ranks higher in 6/6 features
Customer data management / contact management
9.9
99%
2 Ratings

N/A
0 Ratings
Workflow management
9.9
99%
2 Ratings

N/A
0 Ratings
Integration with email client (e.g., Outlook or Gmail)
9.0
90%
1 Rating

N/A
0 Ratings
Contract management
10.0
100%
2 Ratings

N/A
0 Ratings
Quote & order management
10.0
100%
1 Rating

N/A
0 Ratings
Interaction tracking
8.0
80%
1 Rating

N/A
0 Ratings
Customer Service & Support
8.0
17hats
80%

Workamajig
Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features
17hats ranks higher in 1/1 features
Case management
8.0
80%
1 Rating

N/A
0 Ratings
Marketing Automation
8.0
17hats
80%

Workamajig
Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features
17hats ranks higher in 1/1 features
Lead management
8.0
80%
1 Rating

N/A
0 Ratings
CRM Project Management
9.5
17hats
95%

Workamajig
Feature Set Not Supported
N/A
17hats ranks higher in 2/2 features
17hats ranks higher in 2/2 features
Task management
9.0
90%
1 Rating

N/A
0 Ratings
Billing and invoicing management
10.0
100%
2 Ratings

N/A
0 Ratings
Customization
9.9
17hats
99%

Workamajig
Feature Set Not Supported
N/A
17hats ranks higher in 2/2 features
17hats ranks higher in 2/2 features
Custom fields
9.8
98%
2 Ratings

N/A
0 Ratings
Custom objects
10.0
100%
1 Rating

N/A
0 Ratings
Security
9.5
17hats
95%

Workamajig
Feature Set Not Supported
N/A
17hats ranks higher in 2/2 features
17hats ranks higher in 2/2 features
Single sign-on capability
10.0
100%
1 Rating

N/A
0 Ratings
Role-based user permissions
9.0
90%
1 Rating

N/A
0 Ratings
Integrations with 3rd-party Software
8.0
17hats
80%

Workamajig
Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features
17hats ranks higher in 1/1 features
Marketing automation
8.0
80%
1 Rating

N/A
0 Ratings
Platform
8.0
17hats
80%

Workamajig
Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features
17hats ranks higher in 1/1 features
Mobile access
8.0
80%
1 Rating

N/A
0 Ratings
Project Management
17hats
Feature Set Not Supported
N/A

6.3
Workamajig
63%
Workamajig ranks higher in 14/14 features
Workamajig ranks higher in 14/14 features
Task Management
N/A
0 Ratings

7.3
73%
11 Ratings
Resource Management
N/A
0 Ratings

6.4
64%
11 Ratings
Gantt Charts
N/A
0 Ratings

6.1
61%
6 Ratings
Scheduling
N/A
0 Ratings

5.6
56%
9 Ratings
Workflow Automation
N/A
0 Ratings

3.7
37%
9 Ratings
Team Collaboration
N/A
0 Ratings

7.1
71%
11 Ratings
Support for Agile Methodology
N/A
0 Ratings

6.1
61%
6 Ratings
Support for Waterfall Methodology
N/A
0 Ratings

7.4
74%
6 Ratings
Document Management
N/A
0 Ratings

8.6
86%
11 Ratings
Email integration
N/A
0 Ratings

7.7
77%
8 Ratings
Mobile Access
N/A
0 Ratings

4.7
47%
7 Ratings
Timesheet Tracking
N/A
0 Ratings

7.4
74%
10 Ratings
Change request and Case Management
N/A
0 Ratings

3.7
37%
6 Ratings
Budget and Expense Management
N/A
0 Ratings

6.4
64%
9 Ratings
Professional Services Automation
17hats
Feature Set Not Supported
N/A

7.2
Workamajig
72%
Workamajig ranks higher in 4/4 features
Workamajig ranks higher in 4/4 features
Quotes/estimates
N/A
0 Ratings

7.0
70%
7 Ratings
Invoicing
N/A
0 Ratings

7.9
79%
7 Ratings
Project & financial reporting
N/A
0 Ratings

8.9
89%
9 Ratings
Integration with accounting software
N/A
0 Ratings

5.0
50%
2 Ratings
Attribute Ratings
- 17hats is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.9
17hats
99%
2 Ratings

7.2
Workamajig
72%
11 Ratings
Usability
9.0
17hats
90%
1 Rating

Workamajig
N/A
0 Ratings
Support Rating
8.0
17hats
80%
3 Ratings

Workamajig
N/A
0 Ratings
Likelihood to Recommend
17hats
It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
Workamajig
If you're looking for a system to help you address accounting that's not suited for marketing agency structures, this is the right tool. It is a bit cumbersome, but it has streamlined our reporting, billing, estimating, and tracking. As for project management, it's great that it integrates with the estimating and finances, but it's just not enjoyable to use. The interface is clunky. So if project management is your main criteria, I'd choose something else. We would never use it to collaborate with clients either because I'd be afraid of making them frustrated by the tool, so we use Basecamp to do that.
CEO | B2B Marketing Strategist | Founder | Fractional CMO
The Marketing BlenderMarketing & Advertising, 1-10 employees
Pros
17hats
- Invoicing
- Creating online questionnaire
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Workamajig
- The Platinum version has a particularly robust time tracking system, down to a 'timer' function that can be critical for an agency like mine where you want to be accountable for billing a client arruately
- The ability to make projects available only to those who are permitted to assign their time to it has apparently been very helpful during our revenue reconciliation meetings where time incurred is reviewed against scope
- The mobile app, while I still feel needs some work, is pretty handy for a quick calendar check if I'm in a client meeting and cannot utilize my browser to get information

Verified User
Director in Marketing
Marketing and Advertising Company, 11-50 employeesCons
17hats
- Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
Workamajig
- WMJ's interface is dated. Despite an html5 driven "sheets"-based interface, it takes a lot of time and effort to manage the interface, which could be streamlined considerably. On a UX/UI scale of 1 to 10, with 10 being the best, WMJ would earn a 6 from me.
- Despite the amount of documentation available, there is a distinct lack of clarity in that documentation, and it doesn't fully cover everything you would expect. Branching thoughts, for instance, are not addressed. Additionally, because there are two editions of the software online, there are two support sites that aren't sequestered. So information from both commingles, creating confusion.
- Support is available on an email and phone basis. They strongly encourage you to use email, however, and they are resistant to phone time. This is likely because the support staff is limited in number, but has a great depth of knowledge. If you want immediate phone support, however, YOU ARE OUT OF LUCK. You are placed in a queue and the odds of same-day help are low. For email, the response is usually within an hour, but when you are stuck with a configuration issue, or need to generate a report and don't know how to do something, waiting is not optimal. That said, the support team is TERRIFIC.
Managing Director & Creative Principal
2 Fish Company, LLCMarketing and Advertising, 1-10 employees
Pricing Details
17hats
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$45 per month
17hats Editions & Modules
Edition
Starting Price | $45.001 |
---|
- per month
Additional Pricing Details
—Workamajig
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Workamajig Editions & Modules
—
Additional Pricing Details
—Usability
17hats
17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
Workamajig
No score
No answers yet
No answers on this topic
Support Rating
17hats
17hats 8.0
Based on 3 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Workamajig
No score
No answers yet
No answers on this topic
Alternatives Considered
17hats
No answers on this topic
Workamajig
Workamajig was definitely a lot easier to keep track of projects, timesheets, and out of office calendars all in one. ClickUp and Zoho were good for project management but JIG definitely has more to offer and it's a little easier to clean. Keeping track of campaigns is much easier in JIG as it assigns project numbers and task numbers to each assignment.

Verified User
Professional in Marketing
Health, Wellness and Fitness Company, 501-1000 employeesReturn on Investment
17hats
- ROI - Saves me time on creating invoices and questionnaires.
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Workamajig
- Workamajig allows for a more flexible, productive workflow, especially for people working remotely.
- Team members on a project are more aware of budgeted hours and timelines because of the various alerts.
- Workamajig is such a timesaver because it's such an easy quick reference on current or past projects.
Senior Designer
McCullough CreativeMarketing and Advertising, 11-50 employees