17hats vs. YetiForce CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
17hats
Score 9.2 out of 10
N/A
17hats from the company of the same name in Pasadena is a small business management solution presenting an all-in-one solution for contacts, projects, leads, quotes and invoicing.
$45
per month
YetiForce CRM
Score 9.0 out of 10
N/A
YetiForce is an open source CRM software. It is a multichannel system that can be tailored to meet the needs of a company. It is equipped with over 100 user modules and 100 admin tools, however, it can also be integrated with third-party libraries to become an even more comprehensive solution, according to the vendor. YetiForce aims to be a free alternative to common paid CRM systems. YetiForce CRM is free to download, use and modify for an unlimited number of users. The software…N/A
Pricing
17hatsYetiForce CRM
Editions & Modules
Starting Price
$45.00
per month
YetiForce CRM
Free
Offerings
Pricing Offerings
17hatsYetiForce CRM
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsYetiForceCRM is open source and free. There are no license fees. Free support is provided on GitHub. Paid support and additional services are available in the Marketplace which can be accessed directly from the CRM system.
More Pricing Information
Features
17hatsYetiForce CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
17hats
9.5
2 Ratings
21% above category average
YetiForce CRM
8.6
1 Ratings
11% above category average
Customer data management / contact management10.02 Ratings9.01 Ratings
Workflow management10.02 Ratings9.01 Ratings
Integration with email client (e.g., Outlook or Gmail)9.01 Ratings8.01 Ratings
Contract management10.02 Ratings9.01 Ratings
Quote & order management10.01 Ratings8.01 Ratings
Interaction tracking8.01 Ratings8.01 Ratings
Territory management00 Ratings9.01 Ratings
Opportunity management00 Ratings9.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
17hats
8.0
1 Ratings
6% above category average
YetiForce CRM
8.0
1 Ratings
6% above category average
Case management8.01 Ratings8.01 Ratings
Call center management00 Ratings8.01 Ratings
Help desk management00 Ratings8.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
17hats
8.0
1 Ratings
6% above category average
YetiForce CRM
7.5
1 Ratings
1% below category average
Lead management8.01 Ratings8.01 Ratings
Email marketing00 Ratings7.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
17hats
9.5
2 Ratings
22% above category average
YetiForce CRM
8.0
1 Ratings
5% above category average
Task management9.01 Ratings9.01 Ratings
Billing and invoicing management10.02 Ratings7.01 Ratings
Reporting00 Ratings8.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
17hats
10.0
2 Ratings
28% above category average
YetiForce CRM
9.0
1 Ratings
17% above category average
Custom fields9.92 Ratings10.01 Ratings
Custom objects10.01 Ratings10.01 Ratings
Scripting environment00 Ratings8.01 Ratings
API for custom integration00 Ratings8.01 Ratings
Security
Comparison of Security features of Product A and Product B
17hats
9.5
1 Ratings
13% above category average
YetiForce CRM
7.5
1 Ratings
10% below category average
Single sign-on capability10.01 Ratings7.01 Ratings
Role-based user permissions9.01 Ratings8.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
17hats
8.0
1 Ratings
11% above category average
YetiForce CRM
-
Ratings
Marketing automation8.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
17hats
8.0
1 Ratings
6% above category average
YetiForce CRM
8.0
1 Ratings
6% above category average
Mobile access8.01 Ratings8.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
17hats
-
Ratings
YetiForce CRM
7.7
1 Ratings
1% above category average
Forecasting00 Ratings8.01 Ratings
Pipeline visualization00 Ratings7.01 Ratings
Customizable reports00 Ratings8.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
17hats
-
Ratings
YetiForce CRM
8.0
1 Ratings
9% above category average
Social data00 Ratings8.01 Ratings
Best Alternatives
17hatsYetiForce CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
17hatsYetiForce CRM
Likelihood to Recommend
10.0
(2 ratings)
9.0
(1 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(2 ratings)
-
(0 ratings)
User Testimonials
17hatsYetiForce CRM
Likelihood to Recommend
17hats
It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Read full review
YetiForce
YetiForceCRM is warmly recommended for any enterprise with the need for a solid, reliable CRM system without the typical high costs attached. It is not suitable for companies without a strong IT support due to its server requirements and lack of documentation that requires experimentation to some extent. A cloud-based system would be more suitable in this scenario.
Read full review
Pros
17hats
  • Invoicing
  • Creating online questionnaire
Read full review
YetiForce
  • Detailed customization
  • Stability and speed
  • Customer support
Read full review
Cons
17hats
  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Read full review
YetiForce
  • Lack of documentation
  • No auto updates
  • Server requirements
Read full review
Usability
17hats
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Read full review
YetiForce
No answers on this topic
Support Rating
17hats
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Read full review
YetiForce
No answers on this topic
Alternatives Considered
17hats
No answers on this topic
YetiForce
The two reasons we have decided towards YetiForceCRM were its price (free) and the customization options (almost unlimited). The other CRM systems come with a price tag but still have many features left out. On the other hand, YetiForceCRM gives us the option of custom modules resulting in full control of our data and workflows.
Read full review
Return on Investment
17hats
  • ROI - Saves me time on creating invoices and questionnaires.
Read full review
YetiForce
  • Cost savings
  • More flexibility with the number of users
  • Improved project management results
Read full review
ScreenShots

YetiForce CRM Screenshots

Screenshot of DashboardScreenshot of MapScreenshot of MultiImageScreenshot of Screenshot of Screenshot of Notifications