What users are saying about
7 Ratings
7 Ratings
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Score 9.1 out of 100
1 Rating
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Score 9 out of 100

Feature Set Ratings

  • 17hats ranks higher in 5 feature sets: Sales Force Automation, Marketing Automation, CRM Project Management, Customization, Security
  • 17hats and YetiForce CRM are tied in 2 feature sets: Customer Service & Support, Platform

Sales Force Automation

9.5

17hats

95%
8.6

YetiForce CRM

86%
17hats ranks higher in 6/8 features

Customer data management / contact management

9.9
99%
2 Ratings
9.0
90%
1 Rating

Workflow management

9.9
99%
2 Ratings
9.0
90%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

9.0
90%
1 Rating
8.0
80%
1 Rating

Contract management

10.0
100%
2 Ratings
9.0
90%
1 Rating

Quote & order management

10.0
100%
1 Rating
8.0
80%
1 Rating

Interaction tracking

8.0
80%
1 Rating
8.0
80%
1 Rating

Territory management

N/A
0 Ratings
9.0
90%
1 Rating

Opportunity management

N/A
0 Ratings
9.0
90%
1 Rating

Customer Service & Support

8.0

17hats

80%
8.0

YetiForce CRM

80%
YetiForce CRM ranks higher in 3/3 features

Case management

8.0
80%
1 Rating
8.0
80%
1 Rating

Call center management

N/A
0 Ratings
8.0
80%
1 Rating

Help desk management

N/A
0 Ratings
8.0
80%
1 Rating

Marketing Automation

8.0

17hats

80%
7.5

YetiForce CRM

75%
YetiForce CRM ranks higher in 2/2 features

Lead management

8.0
80%
1 Rating
8.0
80%
1 Rating

Email marketing

N/A
0 Ratings
7.0
70%
1 Rating

CRM Project Management

9.5

17hats

95%
8.0

YetiForce CRM

80%
17hats ranks higher in 2/3 features

Task management

9.0
90%
1 Rating
9.0
90%
1 Rating

Billing and invoicing management

10.0
100%
2 Ratings
7.0
70%
1 Rating

Reporting

N/A
0 Ratings
8.0
80%
1 Rating

Customization

9.9

17hats

99%
9.0

YetiForce CRM

90%
YetiForce CRM ranks higher in 4/4 features

Custom fields

9.8
98%
2 Ratings
10.0
100%
1 Rating

Custom objects

10.0
100%
1 Rating
10.0
100%
1 Rating

Scripting environment

N/A
0 Ratings
8.0
80%
1 Rating

API for custom integration

N/A
0 Ratings
8.0
80%
1 Rating

Security

9.5

17hats

95%
7.5

YetiForce CRM

75%
17hats ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
7.0
70%
1 Rating

Role-based user permissions

9.0
90%
1 Rating
8.0
80%
1 Rating

Integrations with 3rd-party Software

8.0

17hats

80%

YetiForce CRM

Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features

Marketing automation

8.0
80%
1 Rating
N/A
0 Ratings

Platform

8.0

17hats

80%
8.0

YetiForce CRM

80%
17hats ranks higher in 1/1 features

Mobile access

8.0
80%
1 Rating
8.0
80%
1 Rating

CRM Reporting & Analytics

17hats

Feature Set Not Supported
N/A
7.7

YetiForce CRM

77%
YetiForce CRM ranks higher in 3/3 features

Forecasting

N/A
0 Ratings
8.0
80%
1 Rating

Pipeline visualization

N/A
0 Ratings
7.0
70%
1 Rating

Customizable reports

N/A
0 Ratings
8.0
80%
1 Rating

Social CRM

17hats

Feature Set Not Supported
N/A
8.0

YetiForce CRM

80%
YetiForce CRM ranks higher in 1/1 features

Social data

N/A
0 Ratings
8.0
80%
1 Rating

Attribute Ratings

  • 17hats is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.9

17hats

99%
2 Ratings
9.0

YetiForce CRM

90%
1 Rating

Usability

9.0

17hats

90%
1 Rating

YetiForce CRM

N/A
0 Ratings

Support Rating

8.0

17hats

80%
3 Ratings

YetiForce CRM

N/A
0 Ratings

Likelihood to Recommend

17hats

It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Erika Tebbens | TrustRadius Reviewer

YetiForce CRM

YetiForceCRM is warmly recommended for any enterprise with the need for a solid, reliable CRM system without the typical high costs attached. It is not suitable for companies without a strong IT support due to its server requirements and lack of documentation that requires experimentation to some extent. A cloud-based system would be more suitable in this scenario.
Michael Brennan | TrustRadius Reviewer

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

YetiForce CRM

  • Detailed customization
  • Stability and speed
  • Customer support
Michael Brennan | TrustRadius Reviewer

Cons

17hats

  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Erika Tebbens | TrustRadius Reviewer

YetiForce CRM

  • Lack of documentation
  • No auto updates
  • Server requirements
Michael Brennan | TrustRadius Reviewer

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$45 per month

17hats Editions & Modules

Edition
Starting Price$45.001
  1. per month
Additional Pricing Details

YetiForce CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0

YetiForce CRM Editions & Modules

Edition
YetiForce CRMFree
  1. none
Additional Pricing Details
YetiForceCRM is open source and free. There are no license fees. Free support is provided on GitHub. Paid support and additional services are available in the Marketplace which can be accessed directly from the CRM system.

Usability

17hats

17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Erika Tebbens | TrustRadius Reviewer

YetiForce CRM

No score
No answers yet
No answers on this topic

Support Rating

17hats

17hats 8.0
Based on 3 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

YetiForce CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

17hats

No answers on this topic

YetiForce CRM

The two reasons we have decided towards YetiForceCRM were its price (free) and the customization options (almost unlimited). The other CRM systems come with a price tag but still have many features left out. On the other hand, YetiForceCRM gives us the option of custom modules resulting in full control of our data and workflows.
Michael Brennan | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

YetiForce CRM

  • Cost savings
  • More flexibility with the number of users
  • Improved project management results
Michael Brennan | TrustRadius Reviewer

Screenshots

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