What users are saying about
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 7 reviews and ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 1 reviews and ratings
Feature Set Ratings
- 17hats ranks higher in 5 feature sets: Sales Force Automation, Marketing Automation, CRM Project Management, Customization, Security
- 17hats and YetiForce CRM are tied in 2 feature sets: Customer Service & Support, Platform
Sales Force Automation
9.5
17hats
95%
8.6
YetiForce CRM
86%
17hats ranks higher in 6/8 features
17hats ranks higher in 6/8 features
Customer data management / contact management
9.9
99%
2 Ratings
9.0
90%
1 Rating
Workflow management
9.9
99%
2 Ratings
9.0
90%
1 Rating
Integration with email client (e.g., Outlook or Gmail)
9.0
90%
1 Rating
8.0
80%
1 Rating
Contract management
10.0
100%
2 Ratings
9.0
90%
1 Rating
Quote & order management
10.0
100%
1 Rating
8.0
80%
1 Rating
Interaction tracking
8.0
80%
1 Rating
8.0
80%
1 Rating
Territory management
N/A
0 Ratings
9.0
90%
1 Rating
Opportunity management
N/A
0 Ratings
9.0
90%
1 Rating
Customer Service & Support
8.0
17hats
80%
8.0
YetiForce CRM
80%
YetiForce CRM ranks higher in 3/3 features
YetiForce CRM ranks higher in 3/3 features
Case management
8.0
80%
1 Rating
8.0
80%
1 Rating
Call center management
N/A
0 Ratings
8.0
80%
1 Rating
Help desk management
N/A
0 Ratings
8.0
80%
1 Rating
Marketing Automation
8.0
17hats
80%
7.5
YetiForce CRM
75%
YetiForce CRM ranks higher in 2/2 features
YetiForce CRM ranks higher in 2/2 features
Lead management
8.0
80%
1 Rating
8.0
80%
1 Rating
Email marketing
N/A
0 Ratings
7.0
70%
1 Rating
CRM Project Management
9.5
17hats
95%
8.0
YetiForce CRM
80%
17hats ranks higher in 2/3 features
17hats ranks higher in 2/3 features
Task management
9.0
90%
1 Rating
9.0
90%
1 Rating
Billing and invoicing management
10.0
100%
2 Ratings
7.0
70%
1 Rating
Reporting
N/A
0 Ratings
8.0
80%
1 Rating
Customization
9.9
17hats
99%
9.0
YetiForce CRM
90%
YetiForce CRM ranks higher in 4/4 features
YetiForce CRM ranks higher in 4/4 features
Custom fields
9.8
98%
2 Ratings
10.0
100%
1 Rating
Custom objects
10.0
100%
1 Rating
10.0
100%
1 Rating
Scripting environment
N/A
0 Ratings
8.0
80%
1 Rating
API for custom integration
N/A
0 Ratings
8.0
80%
1 Rating
Security
9.5
17hats
95%
7.5
YetiForce CRM
75%
17hats ranks higher in 2/2 features
17hats ranks higher in 2/2 features
Single sign-on capability
10.0
100%
1 Rating
7.0
70%
1 Rating
Role-based user permissions
9.0
90%
1 Rating
8.0
80%
1 Rating
Integrations with 3rd-party Software
8.0
17hats
80%
YetiForce CRM
Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features
17hats ranks higher in 1/1 features
Marketing automation
8.0
80%
1 Rating
N/A
0 Ratings
Platform
8.0
17hats
80%
8.0
YetiForce CRM
80%
17hats ranks higher in 1/1 features
17hats ranks higher in 1/1 features
Mobile access
8.0
80%
1 Rating
8.0
80%
1 Rating
CRM Reporting & Analytics
17hats
Feature Set Not Supported
N/A
7.7
YetiForce CRM
77%
YetiForce CRM ranks higher in 3/3 features
YetiForce CRM ranks higher in 3/3 features
Forecasting
N/A
0 Ratings
8.0
80%
1 Rating
Pipeline visualization
N/A
0 Ratings
7.0
70%
1 Rating
Customizable reports
N/A
0 Ratings
8.0
80%
1 Rating
Social CRM
17hats
Feature Set Not Supported
N/A
8.0
YetiForce CRM
80%
YetiForce CRM ranks higher in 1/1 features
YetiForce CRM ranks higher in 1/1 features
Social data
N/A
0 Ratings
8.0
80%
1 Rating
Attribute Ratings
- 17hats is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.9
17hats
99%
2 Ratings
9.0
YetiForce CRM
90%
1 Rating
Usability
9.0
17hats
90%
1 Rating
YetiForce CRM
N/A
0 Ratings
Support Rating
8.0
17hats
80%
3 Ratings
YetiForce CRM
N/A
0 Ratings
Likelihood to Recommend
17hats
It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
YetiForce CRM
YetiForceCRM is warmly recommended for any enterprise with the need for a solid, reliable CRM system without the typical high costs attached. It is not suitable for companies without a strong IT support due to its server requirements and lack of documentation that requires experimentation to some extent. A cloud-based system would be more suitable in this scenario.
Founder
NoradaneMarketing and Advertising, 11-50 employees
Pros
17hats
- Invoicing
- Creating online questionnaire
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
YetiForce CRM
- Detailed customization
- Stability and speed
- Customer support
Founder
NoradaneMarketing and Advertising, 11-50 employees
Cons
17hats
- Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
YetiForce CRM
- Lack of documentation
- No auto updates
- Server requirements
Founder
NoradaneMarketing and Advertising, 11-50 employees
Pricing Details
17hats
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$45 per month
17hats Editions & Modules
Edition
Starting Price | $45.001 |
---|
- per month
Additional Pricing Details
—YetiForce CRM
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0
YetiForce CRM Editions & Modules
Edition
YetiForce CRM | Free |
---|
- none
Additional Pricing Details
YetiForceCRM is open source and free. There are no license fees. Free support is provided on GitHub. Paid support and additional services are available in the Marketplace which can be accessed directly from the CRM system.Usability
17hats
17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
YetiForce CRM
No score
No answers yet
No answers on this topic
Support Rating
17hats
17hats 8.0
Based on 3 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
YetiForce CRM
No score
No answers yet
No answers on this topic
Alternatives Considered
17hats
No answers on this topic
YetiForce CRM
The two reasons we have decided towards YetiForceCRM were its price (free) and the customization options (almost unlimited). The other CRM systems come with a price tag but still have many features left out. On the other hand, YetiForceCRM gives us the option of custom modules resulting in full control of our data and workflows.
Founder
NoradaneMarketing and Advertising, 11-50 employees
Return on Investment
17hats
- ROI - Saves me time on creating invoices and questionnaires.
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
YetiForce CRM
- Cost savings
- More flexibility with the number of users
- Improved project management results
Founder
NoradaneMarketing and Advertising, 11-50 employees