17hats vs YetiForce CRM

Likelihood to Recommend

I think it's great for businesses who offer monthly services and want to automate their invoicing. Even for businesses who offer one-off services as well.

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

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YetiForceCRM is warmly recommended for any enterprise with the need for a solid, reliable CRM system without the typical high costs attached. It is not suitable for companies without a strong IT support due to its server requirements and lack of documentation that requires experimentation to some extent. A cloud-based system would be more suitable in this scenario.

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Michael Brennan

Founder

NoradaneMarketing and Advertising, 11-50 employees

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Feature Rating Comparison

17hats

YetiForce CRM

Customer data management / contact management

Workflow management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Territory management

Opportunity management

17hats

YetiForce CRM

Case management

Call center management

Help desk management

17hats

YetiForce CRM

Lead management

Email marketing

17hats

YetiForce CRM

Task management

Billing and invoicing management

Reporting

17hats

YetiForce CRM

Custom fields

Custom objects

Scripting environment

API for custom integration

17hats

YetiForce CRM

Single sign-on capability

Role-based user permissions

17hats

YetiForce CRM

Marketing automation

17hats

YetiForce CRM

Mobile access

17hats

YetiForce CRM

Forecasting

Pipeline visualization

Customizable reports

17hats

YetiForce CRM

Social data

Pros

Invoicing
Creating online questionnaire

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 1 answers on this topic

Detailed customization
Stability and speed
Customer support

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Michael Brennan

Founder

NoradaneMarketing and Advertising, 11-50 employees

View all 1 answers on this topic

Cons

Cheaper credit card charges
Ability to tweak their questionnaires a bit more

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 1 answers on this topic

Lack of documentation
No auto updates
Server requirements

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Michael Brennan

Founder

NoradaneMarketing and Advertising, 11-50 employees

View all 1 answers on this topic

Support Rating

17hats 8.0

Based on 1 answer

It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Alternatives Considered

No answers on this topic

The two reasons we have decided towards YetiForceCRM were its price (free) and the customization options (almost unlimited). The other CRM systems come with a price tag but still have many features left out. On the other hand, YetiForceCRM gives us the option of custom modules resulting in full control of our data and workflows.

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Michael Brennan

Founder

NoradaneMarketing and Advertising, 11-50 employees

View all 1 answers on this topic

Return on Investment

ROI - Saves me time on creating invoices and questionnaires.

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 1 answers on this topic

Cost savings
More flexibility with the number of users
Improved project management results

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Michael Brennan

Founder

NoradaneMarketing and Advertising, 11-50 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Rating Summary

17hats

YetiForce CRM

17hats

YetiForce CRM

Likelihood to Recommend

17hats

YetiForce CRM

Feature Rating Comparison

Customer data management / contact management

Workflow management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Territory management

Opportunity management

Case management

Call center management

Help desk management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Custom fields

Custom objects

Scripting environment

API for custom integration

Single sign-on capability

Role-based user permissions

Marketing automation

Mobile access

Forecasting

Pipeline visualization

Customizable reports

Social data

Pros

17hats

YetiForce CRM

Cons

17hats

YetiForce CRM

Support Rating

17hats

YetiForce CRM

Alternatives Considered

17hats

YetiForce CRM

Return on Investment

17hats

YetiForce CRM

Screenshots

17hats

YetiForce CRM

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

Add comparison