What users are saying about
1 Ratings
1 Ratings
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

17hats

I think it's great for businesses who offer monthly services and want to automate their invoicing. Even for businesses who offer one-off services as well.
Marli Espinales | TrustRadius Reviewer

YetiForce CRM

YetiForceCRM is warmly recommended for any enterprise with the need for a solid, reliable CRM system without the typical high costs attached. It is not suitable for companies without a strong IT support due to its server requirements and lack of documentation that requires experimentation to some extent. A cloud-based system would be more suitable in this scenario.
Michael Brennan | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

17hats
9.2
YetiForce CRM
8.6
Customer data management / contact management
17hats
9.0
YetiForce CRM
9.0
Workflow management
17hats
9.0
YetiForce CRM
9.0
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
YetiForce CRM
8.0
Contract management
17hats
10.0
YetiForce CRM
9.0
Quote & order management
17hats
10.0
YetiForce CRM
8.0
Interaction tracking
17hats
8.0
YetiForce CRM
8.0
Territory management
17hats
YetiForce CRM
9.0
Opportunity management
17hats
YetiForce CRM
9.0

Customer Service & Support

17hats
8.0
YetiForce CRM
8.0
Case management
17hats
8.0
YetiForce CRM
8.0
Call center management
17hats
YetiForce CRM
8.0
Help desk management
17hats
YetiForce CRM
8.0

Marketing Automation

17hats
8.0
YetiForce CRM
7.5
Lead management
17hats
8.0
YetiForce CRM
8.0
Email marketing
17hats
YetiForce CRM
7.0

CRM Project Management

17hats
9.5
YetiForce CRM
8.0
Task management
17hats
9.0
YetiForce CRM
9.0
Billing and invoicing management
17hats
10.0
YetiForce CRM
7.0
Reporting
17hats
YetiForce CRM
8.0

Customization

17hats
8.0
YetiForce CRM
9.0
Custom fields
17hats
8.0
YetiForce CRM
10.0
Custom objects
17hats
YetiForce CRM
10.0
Scripting environment
17hats
YetiForce CRM
8.0
API for custom integration
17hats
YetiForce CRM
8.0

Security

17hats
9.5
YetiForce CRM
7.5
Single sign-on capability
17hats
10.0
YetiForce CRM
7.0
Role-based user permissions
17hats
9.0
YetiForce CRM
8.0

Integrations with 3rd-party Software

17hats
8.0
YetiForce CRM
Marketing automation
17hats
8.0
YetiForce CRM

Platform

17hats
8.0
YetiForce CRM
8.0
Mobile access
17hats
8.0
YetiForce CRM
8.0

CRM Reporting & Analytics

17hats
YetiForce CRM
7.7
Forecasting
17hats
YetiForce CRM
8.0
Pipeline visualization
17hats
YetiForce CRM
7.0
Customizable reports
17hats
YetiForce CRM
8.0

Social CRM

17hats
YetiForce CRM
8.0
Social data
17hats
YetiForce CRM
8.0

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

YetiForce CRM

  • Detailed customization
  • Stability and speed
  • Customer support
Michael Brennan | TrustRadius Reviewer

Cons

17hats

  • Cheaper credit card charges
  • Ability to tweak their questionnaires a bit more
Marli Espinales | TrustRadius Reviewer

YetiForce CRM

  • Lack of documentation
  • No auto updates
  • Server requirements
Michael Brennan | TrustRadius Reviewer

Support Rating

17hats

17hats 8.0
Based on 1 answer
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

YetiForce CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

17hats

No answers on this topic

YetiForce CRM

The two reasons we have decided towards YetiForceCRM were its price (free) and the customization options (almost unlimited). The other CRM systems come with a price tag but still have many features left out. On the other hand, YetiForceCRM gives us the option of custom modules resulting in full control of our data and workflows.
Michael Brennan | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

YetiForce CRM

  • Cost savings
  • More flexibility with the number of users
  • Improved project management results
Michael Brennan | TrustRadius Reviewer

Screenshots

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

YetiForce CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

17hats
9.0
YetiForce CRM
9.0

Support Rating

17hats
8.0
YetiForce CRM

Add comparison