17hats vs. Zurmo

17hats

Zurmo

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
17hats	Score 9.2 out of 10	N/A	17hats from the company of the same name in Pasadena is a small business management solution presenting an all-in-one solution for contacts, projects, leads, quotes and invoicing.	$45 per month
Zurmo	Score 9.7 out of 10	N/A	Zurmo is an open-source is a customer relationship management (CRM) software built as social CRM with mobile availability.	N/A

Pricing

17hats

Zurmo

Editions & Modules

Starting Price: $45.00
per month

No answers on this topic

Offerings

Pricing Offerings
17hats	Zurmo
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	17hats	Zurmo
Top Pros	Pro Automated workflows Pro Set up Pro Look professional	Pro Tracking email Pro Email feature Pro Feature is good
Top Cons	Minus Credit card Minus Card charges	Minus Affordable for small Minus Small enterprises Minus Bit confusing

Features

17hats

Zurmo

Sales Force Automation

Comparison of Sales Force Automation features of Product A and Product B
	17hats 9.5 2 Ratings 21% above category average	Zurmo - Ratings
Customer data management / contact management	10.02 Ratings	00 Ratings
Workflow management	10.02 Ratings	00 Ratings
Integration with email client (e.g., Outlook or Gmail)	9.01 Ratings	00 Ratings
Contract management	10.02 Ratings	00 Ratings
Quote & order management	10.01 Ratings	00 Ratings
Interaction tracking	8.01 Ratings	00 Ratings

Customer Service & Support

Comparison of Customer Service & Support features of Product A and Product B
	17hats 8.0 1 Ratings 6% above category average	Zurmo - Ratings
Case management	8.01 Ratings	00 Ratings

Marketing Automation

Comparison of Marketing Automation features of Product A and Product B
	17hats 8.0 1 Ratings 6% above category average	Zurmo - Ratings
Lead management	8.01 Ratings	00 Ratings

CRM Project Management

Comparison of CRM Project Management features of Product A and Product B
	17hats 9.5 2 Ratings 22% above category average	Zurmo - Ratings
Task management	9.01 Ratings	00 Ratings
Billing and invoicing management	10.02 Ratings	00 Ratings

Customization

Comparison of Customization features of Product A and Product B
	17hats 10.0 2 Ratings 28% above category average	Zurmo - Ratings
Custom fields	9.92 Ratings	00 Ratings
Custom objects	10.01 Ratings	00 Ratings

Security

Comparison of Security features of Product A and Product B
	17hats 9.5 1 Ratings 13% above category average	Zurmo - Ratings
Single sign-on capability	10.01 Ratings	00 Ratings
Role-based user permissions	9.01 Ratings	00 Ratings

Integrations with 3rd-party Software

Comparison of Integrations with 3rd-party Software features of Product A and Product B
	17hats 8.0 1 Ratings 11% above category average	Zurmo - Ratings
Marketing automation	8.01 Ratings	00 Ratings

Platform

Comparison of Platform features of Product A and Product B
	17hats 8.0 1 Ratings 6% above category average	Zurmo - Ratings
Mobile access	8.01 Ratings	00 Ratings

Best Alternatives
	17hats	Zurmo
Small Businesses	Salesmate Score 9.8 out of 10	Salesmate Score 9.8 out of 10
Medium-sized Companies	Creatio Score 9.1 out of 10	Creatio Score 9.1 out of 10
Enterprises	Creatio Score 9.1 out of 10	Creatio Score 9.1 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	17hats	Zurmo
Likelihood to Recommend	10.0 (2 ratings)	- (0 ratings)
Usability	9.0 (1 ratings)	- (0 ratings)
Support Rating	8.0 (2 ratings)	- (0 ratings)

User Testimonials
	17hats	Zurmo
Likelihood to Recommend	17hats It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated. Incentivized Erika Tebbens Business Strategist, Owner Read full review	Zurmo Inc. No answers on this topic
Pros	17hats Invoicing Creating online questionnaire Incentivized Marli Espinales Internet Marketing Director and Consultant Read full review	Zurmo Inc. No answers on this topic
Cons	17hats Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance. Incentivized Erika Tebbens Business Strategist, Owner Read full review	Zurmo Inc. No answers on this topic
Usability	17hats It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time. Incentivized Erika Tebbens Business Strategist, Owner Read full review	Zurmo Inc. No answers on this topic
Support Rating	17hats It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate. Incentivized Marli Espinales Internet Marketing Director and Consultant Read full review	Zurmo Inc. No answers on this topic
Return on Investment	17hats ROI - Saves me time on creating invoices and questionnaires. Incentivized Marli Espinales Internet Marketing Director and Consultant Read full review	Zurmo Inc. No answers on this topic
ScreenShots