What users are saying about
37 Ratings
37 Ratings
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Score 7.8 out of 100
4 Ratings
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Score 6.9 out of 100

Likelihood to Recommend

1CRM

It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.
Prashant Choudhary | TrustRadius Reviewer

AllProWebTools

It works very well for my cooking business.
Trisha Thiel | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
9.0
AllProWebTools
9.1
Customer data management / contact management
1CRM
9.0
AllProWebTools
9.1
Workflow management
1CRM
9.0
AllProWebTools
9.1
Territory management
1CRM
9.0
AllProWebTools
Opportunity management
1CRM
10.0
AllProWebTools
Integration with email client (e.g., Outlook or Gmail)
1CRM
9.0
AllProWebTools
Contract management
1CRM
7.0
AllProWebTools
Quote & order management
1CRM
10.0
AllProWebTools
9.1
Interaction tracking
1CRM
9.0
AllProWebTools
Channel / partner relationship management
1CRM
9.0
AllProWebTools

Customer Service & Support

1CRM
9.3
AllProWebTools
Case management
1CRM
10.0
AllProWebTools
Call center management
1CRM
9.0
AllProWebTools
Help desk management
1CRM
9.0
AllProWebTools

Marketing Automation

1CRM
10.0
AllProWebTools
9.1
Lead management
1CRM
10.0
AllProWebTools
9.1
Email marketing
1CRM
10.0
AllProWebTools
9.1

CRM Project Management

1CRM
9.7
AllProWebTools
9.1
Task management
1CRM
9.0
AllProWebTools
9.1
Billing and invoicing management
1CRM
10.0
AllProWebTools
9.1
Reporting
1CRM
10.0
AllProWebTools

CRM Reporting & Analytics

1CRM
9.0
AllProWebTools
Forecasting
1CRM
8.0
AllProWebTools
Pipeline visualization
1CRM
9.0
AllProWebTools
Customizable reports
1CRM
10.0
AllProWebTools

Customization

1CRM
8.5
AllProWebTools
9.1
Custom fields
1CRM
8.0
AllProWebTools
9.1
Custom objects
1CRM
8.0
AllProWebTools
Scripting environment
1CRM
9.0
AllProWebTools
API for custom integration
1CRM
9.0
AllProWebTools

Security

1CRM
8.5
AllProWebTools
Single sign-on capability
1CRM
8.0
AllProWebTools
Role-based user permissions
1CRM
9.0
AllProWebTools

Social CRM

1CRM
7.5
AllProWebTools
Social data
1CRM
7.0
AllProWebTools
Social engagement
1CRM
8.0
AllProWebTools

Integrations with 3rd-party Software

1CRM
9.5
AllProWebTools
Marketing automation
1CRM
9.0
AllProWebTools
Compensation management
1CRM
10.0
AllProWebTools

Platform

1CRM
9.0
AllProWebTools
4.5
Mobile access
1CRM
9.0
AllProWebTools
4.5

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

AllProWebTools

  • The CRM holds all of my contacts and it is already integrated with all of my other tools.
  • The Email Management system is already integrated with all of my other tools. This means that I do not have to download CSVs and upload them to a separate email program everytime I want to send out an email blast.
  • I can take payments in the same system that has my email marketing and CRM. This means that I can create tags and send different email campaigns depending on if I have received payment or not.
  • The website hosting means that I can use the same software to update my blog and gallery of food pictures.
  • I can sell tickets to my cooking classes from the same software that manages everything else that I do in my business.
  • I use the task manager that is built in to remind me of things I need to do. I really like that it is tied into my CRM so I can tag tasks to specific clients.
  • The built in timecard system allows me to "clock in" to whatever client that I am working on so that my time and hourly rate are automatically calculated for me. My invoices are sent automatically on the first of each month.
Trisha Thiel | TrustRadius Reviewer

Cons

1CRM

  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.
Prashant Choudhary | TrustRadius Reviewer

AllProWebTools

  • QuickBooks Integration
  • More email templates
  • They do not have an app
Trisha Thiel | TrustRadius Reviewer

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

AllProWebTools

I used to use Microsoft Excel to organize my business - but it got pretty crazy pretty fast.
Trisha Thiel | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

AllProWebTools

  • It just makes it easier for me to track what is going on in my business.
  • I like having everything in one place, instead of a bunch of different programs.
Trisha Thiel | TrustRadius Reviewer

Screenshots

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

1CRM Editions & Modules

Additional Pricing Details

AllProWebTools

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$195*

* per installation

AllProWebTools Editions & Modules

Edition
Base + Website Hosting$101
  1. per installation
Additional Pricing Details
Starting price of $10/month for unlimited user accounts. Provides website hosting, task manager, blogging, password manager, office chat, and the WorkFlow Timeline. Setup fee covers up to 10 hours of personal training and data import from other software programs.

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