What users are saying about
62 Ratings
9 Ratings
62 Ratings
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Score 7.7 out of 100
9 Ratings
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Score 8.8 out of 100

Feature Set Ratings

  • 1CRM ranks higher in 2 feature sets: Sales Force Automation, Security
  • Aptean CRM ranks higher in 6 feature sets: Customer Service & Support, Marketing Automation, Customization, Social CRM, Integrations with 3rd-party Software, Platform
  • 1CRM and Aptean CRM are tied in 2 feature sets: CRM Project Management, CRM Reporting & Analytics

Sales Force Automation

9.4

1CRM

94%
9.2

Aptean CRM

92%
1CRM ranks higher in 6/9 features

Customer data management / contact management

9.7
97%
5 Ratings
10.0
100%
2 Ratings

Workflow management

9.6
96%
5 Ratings
9.0
90%
2 Ratings

Territory management

9.4
94%
5 Ratings
9.0
90%
2 Ratings

Opportunity management

9.7
97%
5 Ratings
9.0
90%
2 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.7
87%
5 Ratings
9.0
90%
2 Ratings

Contract management

8.9
89%
5 Ratings
10.0
100%
2 Ratings

Quote & order management

9.7
97%
5 Ratings
9.0
90%
2 Ratings

Interaction tracking

9.7
97%
5 Ratings
9.0
90%
2 Ratings

Channel / partner relationship management

9.2
92%
5 Ratings
9.0
90%
2 Ratings

Customer Service & Support

9.6

1CRM

96%
9.7

Aptean CRM

97%
1CRM ranks higher in 2/3 features

Case management

9.6
96%
5 Ratings
9.0
90%
2 Ratings

Call center management

10.0
100%
5 Ratings
10.0
100%
2 Ratings

Help desk management

9.3
93%
4 Ratings
10.0
100%
1 Rating

Marketing Automation

8.3

1CRM

83%
9.5

Aptean CRM

95%
Aptean CRM ranks higher in 2/2 features

Lead management

8.4
84%
5 Ratings
10.0
100%
2 Ratings

Email marketing

8.1
81%
5 Ratings
9.0
90%
2 Ratings

CRM Project Management

9.0

1CRM

90%
9.0

Aptean CRM

90%
Aptean CRM ranks higher in 2/3 features

Task management

9.0
90%
5 Ratings
10.0
100%
2 Ratings

Billing and invoicing management

8.7
87%
5 Ratings
9.0
90%
2 Ratings

Reporting

9.2
92%
5 Ratings
8.0
80%
2 Ratings

CRM Reporting & Analytics

9.0

1CRM

90%
9.0

Aptean CRM

90%
1CRM ranks higher in 2/3 features

Forecasting

8.7
87%
5 Ratings
9.0
90%
2 Ratings

Pipeline visualization

9.2
92%
5 Ratings
9.0
90%
2 Ratings

Customizable reports

9.0
90%
5 Ratings
9.0
90%
2 Ratings

Customization

8.8

1CRM

88%
9.0

Aptean CRM

90%
Aptean CRM ranks higher in 3/4 features

Custom fields

8.9
89%
5 Ratings
9.0
90%
2 Ratings

Custom objects

9.2
92%
4 Ratings
9.0
90%
2 Ratings

Scripting environment

8.6
86%
4 Ratings
9.0
90%
1 Rating

API for custom integration

8.6
86%
4 Ratings
9.0
90%
1 Rating

Security

9.1

1CRM

91%
8.5

Aptean CRM

85%
1CRM ranks higher in 2/2 features

Single sign-on capability

9.0
90%
5 Ratings
9.0
90%
2 Ratings

Role-based user permissions

9.2
92%
5 Ratings
8.0
80%
2 Ratings

Social CRM

9.0

1CRM

90%
9.5

Aptean CRM

95%
1CRM ranks higher in 1/2 features

Social data

8.9
89%
4 Ratings
10.0
100%
1 Rating

Social engagement

9.1
91%
4 Ratings
9.0
90%
1 Rating

Integrations with 3rd-party Software

8.3

1CRM

83%
9.5

Aptean CRM

95%
Aptean CRM ranks higher in 2/2 features

Marketing automation

8.2
82%
4 Ratings
10.0
100%
1 Rating

Compensation management

8.4
84%
4 Ratings
9.0
90%
1 Rating

Platform

7.6

1CRM

76%
9.0

Aptean CRM

90%
Aptean CRM ranks higher in 1/1 features

Mobile access

7.6
76%
4 Ratings
9.0
90%
1 Rating

Attribute Ratings

  • 1CRM is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

9.7

1CRM

97%
5 Ratings
9.0

Aptean CRM

90%
2 Ratings

Usability

9.7

1CRM

97%
4 Ratings
9.0

Aptean CRM

90%
1 Rating

Support Rating

9.7

1CRM

97%
4 Ratings
9.0

Aptean CRM

90%
1 Rating

Likelihood to Recommend

1CRM Corp.

While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
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Aptean

As I am highly satisfied with the working of Apteama CRM I would like to recommend it to everyone with all sizes of the firm as it is ideal for firms from small to large ones. With its features, I can guarantee the best CRM solutions along with marketing automation. Although I am looking forward to it to offer more customizations.
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Pros

1CRM Corp.

  • Sales management.
  • Marketing management.
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Aptean

  • Simple: it isn't too convoluted with too many features
  • Flexible: user-defined fields are able to be added to every segment of both opportunities and incidents
  • Dynamic: Integrates with the existing ERP system to pass customer and vendor data back and forth
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Cons

1CRM Corp.

  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
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Aptean

  • I was expecting some more flexibility in it.
  • Its customer support is highly non-vigilant and should learn how to work responsibly.
Read full review

Pricing Details

1CRM

Starting Price

$0

Editions & Modules

1CRM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Aptean CRM

    Starting Price

    Editions & Modules

    Aptean CRM editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      1CRM Corp.

      1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
      Read full review

      Aptean

      Its simple yet full-fledged interface is doing wonders in making our work time- effective. It is not just cost-effective but the marketing automation and sales force automation has proved very beneficial for us. By the grace of its reports, we can analyze intricacies.
      Read full review

      Support Rating

      1CRM Corp.

      I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
      Read full review

      Aptean

      Apean CRM gives adaptability in working hours to timetables and they give client service all day, every day. This application has progressed highlights CRM, Distribution of the executives, announcing/investigation. Thing and Support are simple to utilize and easy to adjust subject to the business. Modify reports and structures we can associate with no issue.
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      Alternatives Considered

      1CRM Corp.

      While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
      Read full review

      Aptean

      IntuitiveERP included this CRM package with our license, so there was no extra cost to implement it. Salesforce is expensive so we felt that we could use this package to justify our need for CRM by implementing this package, and if it was improving our sales we could say that a larger package would give the ROI we expect.
      Read full review

      Return on Investment

      1CRM Corp.

      • It has overall increased sales productivity.
      • Has reduced lead time for customer and made the deliveries faster and more efficient.
      Read full review

      Aptean

      • Improved interaction with customers for incident management.
      • Greatly improved opportunity management.
      • Lead management for marketing is improved and centralized.
      Read full review

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