1CRM vs. Aptean CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1CRM
Score 7.0 out of 10
N/A
1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.
$15
per month
Aptean CRM
Score 8.7 out of 10
N/A
CDC Software (CDC) and Consona Corporation (Consona), both enterprise application software (EAS) providers of on-premise and cloud technologies to form Aptean in 2012. Onyx supports more than 1,700 mid-market and enterprise customers in approximately 50 countries. While Onyx is largely known for its on-premise horizontal customer relationship management software suite, it also provides industry specific versions for the healthcare, financial services, professional services, contact center, high…N/A
Pricing
1CRMAptean CRM
Editions & Modules
Startup
$15
per month
Startup+
$23
per month
Professional
$33
per month
Enterprise
$39
per month
Free
Free trial
No answers on this topic
Offerings
Pricing Offerings
1CRMAptean CRM
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTry 1CRM free for 30 days, no credit card required
More Pricing Information
Community Pulse
1CRMAptean CRM
Considered Both Products
1CRM
Chose 1CRM
1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the …
Aptean CRM

No answer on this topic

Top Pros
Top Cons
Features
1CRMAptean CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
1CRM
9.8
5 Ratings
24% above category average
Aptean CRM
9.2
2 Ratings
18% above category average
Customer data management / contact management9.95 Ratings10.02 Ratings
Workflow management9.85 Ratings9.02 Ratings
Territory management9.75 Ratings9.02 Ratings
Opportunity management9.95 Ratings9.02 Ratings
Integration with email client (e.g., Outlook or Gmail)9.45 Ratings9.02 Ratings
Contract management9.65 Ratings10.02 Ratings
Quote & order management9.95 Ratings9.02 Ratings
Interaction tracking9.95 Ratings9.02 Ratings
Channel / partner relationship management9.75 Ratings9.02 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
1CRM
9.7
5 Ratings
26% above category average
Aptean CRM
9.7
2 Ratings
26% above category average
Case management9.85 Ratings9.02 Ratings
Call center management10.05 Ratings10.02 Ratings
Help desk management9.14 Ratings10.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
1CRM
8.1
5 Ratings
7% above category average
Aptean CRM
9.5
2 Ratings
23% above category average
Lead management8.15 Ratings10.02 Ratings
Email marketing8.05 Ratings9.02 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
1CRM
8.6
5 Ratings
13% above category average
Aptean CRM
9.0
2 Ratings
17% above category average
Task management9.05 Ratings10.02 Ratings
Billing and invoicing management8.35 Ratings9.02 Ratings
Reporting8.55 Ratings8.02 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
1CRM
8.4
5 Ratings
10% above category average
Aptean CRM
9.0
2 Ratings
17% above category average
Forecasting8.35 Ratings9.02 Ratings
Pipeline visualization8.55 Ratings9.02 Ratings
Customizable reports8.45 Ratings9.02 Ratings
Customization
Comparison of Customization features of Product A and Product B
1CRM
8.5
5 Ratings
12% above category average
Aptean CRM
9.0
2 Ratings
17% above category average
Custom fields8.45 Ratings9.02 Ratings
Custom objects9.14 Ratings9.02 Ratings
Scripting environment8.24 Ratings9.01 Ratings
API for custom integration8.34 Ratings9.01 Ratings
Security
Comparison of Security features of Product A and Product B
1CRM
8.5
5 Ratings
2% above category average
Aptean CRM
8.5
2 Ratings
2% above category average
Single sign-on capability8.45 Ratings9.02 Ratings
Role-based user permissions8.55 Ratings8.02 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
1CRM
8.4
4 Ratings
14% above category average
Aptean CRM
9.5
1 Ratings
27% above category average
Social data8.44 Ratings10.01 Ratings
Social engagement8.54 Ratings9.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
1CRM
7.8
4 Ratings
9% above category average
Aptean CRM
9.5
1 Ratings
28% above category average
Marketing automation8.04 Ratings10.01 Ratings
Compensation management7.64 Ratings9.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
1CRM
7.2
4 Ratings
4% below category average
Aptean CRM
9.0
1 Ratings
18% above category average
Mobile access7.24 Ratings9.01 Ratings
Best Alternatives
1CRMAptean CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
1CRMAptean CRM
Likelihood to Recommend
9.9
(5 ratings)
9.0
(2 ratings)
Usability
9.9
(4 ratings)
9.0
(1 ratings)
Support Rating
9.9
(4 ratings)
9.0
(1 ratings)
User Testimonials
1CRMAptean CRM
Likelihood to Recommend
Converge Technology Solutions
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
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Aptean
As I am highly satisfied with the working of Apteama CRM I would like to recommend it to everyone with all sizes of the firm as it is ideal for firms from small to large ones. With its features, I can guarantee the best CRM solutions along with marketing automation. Although I am looking forward to it to offer more customizations.
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Pros
Converge Technology Solutions
  • Sales management.
  • Marketing management.
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Aptean
  • Simple: it isn't too convoluted with too many features
  • Flexible: user-defined fields are able to be added to every segment of both opportunities and incidents
  • Dynamic: Integrates with the existing ERP system to pass customer and vendor data back and forth
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Cons
Converge Technology Solutions
  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
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Aptean
  • I was expecting some more flexibility in it.
  • Its customer support is highly non-vigilant and should learn how to work responsibly.
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Usability
Converge Technology Solutions
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
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Aptean
Its simple yet full-fledged interface is doing wonders in making our work time- effective. It is not just cost-effective but the marketing automation and sales force automation has proved very beneficial for us. By the grace of its reports, we can analyze intricacies.
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Support Rating
Converge Technology Solutions
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
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Aptean
Apean CRM gives adaptability in working hours to timetables and they give client service all day, every day. This application has progressed highlights CRM, Distribution of the executives, announcing/investigation. Thing and Support are simple to utilize and easy to adjust subject to the business. Modify reports and structures we can associate with no issue.
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Alternatives Considered
Converge Technology Solutions
While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
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Aptean
IntuitiveERP included this CRM package with our license, so there was no extra cost to implement it. Salesforce is expensive so we felt that we could use this package to justify our need for CRM by implementing this package, and if it was improving our sales we could say that a larger package would give the ROI we expect.
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Return on Investment
Converge Technology Solutions
  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
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Aptean
  • Improved interaction with customers for incident management.
  • Greatly improved opportunity management.
  • Lead management for marketing is improved and centralized.
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ScreenShots