What users are saying about
52 Ratings
4 Ratings
52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Likelihood to Recommend

1CRM

It is so beneficial in managing customer relations and in managing projects. It is software with an easy and friendly interface and is available in the market at a very reasonable price. It has features that enabled us in making budgets and invoices as well. It is not desirable for managing internet resources.
Maya George | TrustRadius Reviewer

Aurea CRM

Aurea is the perfect tool if someone is looking for software to manage customer relations. It has all the essential features in it. Its dashboard and reporting features are excellent compared to other software of this kind. Above all at such a good price it is offering a complete package with contact, pricelist and task management.
Angie Beer | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
8.9
Aurea CRM
8.3
Customer data management / contact management
1CRM
8.9
Aurea CRM
9.0
Workflow management
1CRM
9.3
Aurea CRM
8.0
Territory management
1CRM
8.9
Aurea CRM
8.0
Opportunity management
1CRM
9.2
Aurea CRM
8.0
Integration with email client (e.g., Outlook or Gmail)
1CRM
8.6
Aurea CRM
9.0
Contract management
1CRM
8.6
Aurea CRM
8.0
Quote & order management
1CRM
9.1
Aurea CRM
9.0
Interaction tracking
1CRM
8.9
Aurea CRM
8.0
Channel / partner relationship management
1CRM
8.7
Aurea CRM
8.0

Customer Service & Support

1CRM
9.0
Aurea CRM
8.7
Case management
1CRM
8.6
Aurea CRM
9.0
Call center management
1CRM
9.1
Aurea CRM
8.0
Help desk management
1CRM
9.2
Aurea CRM
9.0

Marketing Automation

1CRM
8.8
Aurea CRM
7.5
Lead management
1CRM
9.0
Aurea CRM
8.0
Email marketing
1CRM
8.5
Aurea CRM
7.0

CRM Project Management

1CRM
9.1
Aurea CRM
9.0
Task management
1CRM
9.0
Aurea CRM
9.0
Billing and invoicing management
1CRM
9.1
Aurea CRM
9.0
Reporting
1CRM
9.2
Aurea CRM
9.0

CRM Reporting & Analytics

1CRM
9.2
Aurea CRM
8.0
Forecasting
1CRM
9.1
Aurea CRM
8.0
Pipeline visualization
1CRM
9.3
Aurea CRM
8.0
Customizable reports
1CRM
9.3
Aurea CRM
8.0

Customization

1CRM
8.9
Aurea CRM
8.3
Custom fields
1CRM
8.9
Aurea CRM
9.0
Custom objects
1CRM
9.1
Aurea CRM
8.0
Scripting environment
1CRM
8.7
Aurea CRM
8.0
API for custom integration
1CRM
9.0
Aurea CRM
8.0

Security

1CRM
9.2
Aurea CRM
8.0
Single sign-on capability
1CRM
9.2
Aurea CRM
8.0
Role-based user permissions
1CRM
9.1
Aurea CRM
8.0

Social CRM

1CRM
9.1
Aurea CRM
8.0
Social data
1CRM
8.9
Aurea CRM
8.0
Social engagement
1CRM
9.3
Aurea CRM
8.0

Integrations with 3rd-party Software

1CRM
8.4
Aurea CRM
7.5
Marketing automation
1CRM
8.2
Aurea CRM
8.0
Compensation management
1CRM
8.6
Aurea CRM
7.0

Platform

1CRM
7.9
Aurea CRM
9.0
Mobile access
1CRM
7.9
Aurea CRM
9.0

Pros

1CRM

  • It is feature-rich, adaptable, and simple to use, with excellent support.
  • including e-commerce, marketing, and customer care.
  • This programme offers a comprehensive solution for managing all aspects of online company,
salman inamdar | TrustRadius Reviewer

Aurea CRM

  • It works so well on IOS and Android devices too.
  • It is a quite flexible tool and has a lot of customizations.
  • Its integration is good especially with outlook.
  • It is invaluable in managing our customer's history.
Angie Beer | TrustRadius Reviewer

Cons

1CRM

  • In comparison to Outlook, the e-mail feature is limited.
  • Streamline sales processes by combining business resources.
  • The size of 1CRM is probably my least favourite feature. It includes Order Management, Service Management, and Project Management in addition to CRM. When I first started using it as a basic Sales & Marketing CRM for a few months, I had no idea what I was getting myself into.
salman inamdar | TrustRadius Reviewer

Aurea CRM

  • Sometimes it results in slowing down our system.
  • its user- interface is not so user-friendly.
  • It lacks the feature of e-mail marketing which is somehow essential for us.
Angie Beer | TrustRadius Reviewer

Usability

1CRM

1CRM 9.3
Based on 7 answers
1CRM software is very useful in order management and I'm also able to prepare timesheets. It also ease our work by collecting the customer's details. This 1CRM software can be used in other companies as well. I recommend 1CRM to my colleges and friends. It's even highly recommended to others.
Anonymous | TrustRadius Reviewer

Aurea CRM

Aurea CRM 9.0
Based on 1 answer
Aurea is a wonderful Customer relation management tool. It has all the features we were looking for. At a very good price, it is providing a perfect tool with amazing forecasting and reporting. Furthermore, it is a flexible tool and provides customization. It is easy to navigate through this software. All of us are satisfied with its working capacity and its features.
Angie Beer | TrustRadius Reviewer

Support Rating

1CRM

1CRM 9.4
Based on 7 answers
Support is effective and overall give user a good experience. Tool is simple so that this can be used by new people in organizations. This does not give [us] complex problems or hurdles when compared to other CRM's.
Anonymous | TrustRadius Reviewer

Aurea CRM

Aurea CRM 9.0
Based on 1 answer
Aurea has proved itself as a highly supportive CRM tool and its customer support team is always ready to help their clients. Even in the beginning, we had to face some problems as we were new to this tool but its team was highly supportive and cooperative and helped us in resolving our problems with much patience.
Angie Beer | TrustRadius Reviewer

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

Aurea CRM

In my opinion, Aurea CRM stands above all in the variety and quality of its features. We were not so satisfied with the reporting and forecasting of HubSpot and Aurea is exceptional in its reporting and forecasting. Moreover, Aurea is a tool that is not just good but is also readily accessible because of its reasonable and affordable pricing.
Angie Beer | TrustRadius Reviewer

Return on Investment

1CRM

  • We are very pleased with your performance because it has greatly aided us in our sales because it provides a wide range of options and responsibilities, such as budgeting, monitoring, project management, and invoice generation, all of which have made our work easier and more tolerable.
  • Your technical support team is fantastic; they are always willing to assist us and have identified answers in a timely manner.
salman inamdar | TrustRadius Reviewer

Aurea CRM

  • We can keep track of the performance of the team.
  • It has resulted in uplifting our business.
  • We can manage our customer relations in a better way.
Angie Beer | TrustRadius Reviewer

Screenshots

1CRM

Aurea CRM

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Aurea CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Add comparison