What users are saying about
62 Ratings
7 Ratings
62 Ratings
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Score 7.7 out of 100
7 Ratings
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Score 7.1 out of 100

Feature Set Ratings

  • 1CRM ranks higher in 6 feature sets: Sales Force Automation, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Platform

Sales Force Automation

9.4

1CRM

94%
8.6

Aurea CRM

86%
1CRM ranks higher in 9/9 features

Customer data management / contact management

9.7
97%
5 Ratings
9.0
90%
1 Rating

Workflow management

9.6
96%
5 Ratings
8.0
80%
1 Rating

Territory management

9.4
94%
5 Ratings
8.0
80%
1 Rating

Opportunity management

9.7
97%
5 Ratings
9.0
90%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

8.7
87%
5 Ratings
N/A
0 Ratings

Contract management

9.0
90%
5 Ratings
N/A
0 Ratings

Quote & order management

9.7
97%
5 Ratings
8.0
80%
1 Rating

Interaction tracking

9.7
97%
5 Ratings
9.0
90%
1 Rating

Channel / partner relationship management

9.2
92%
5 Ratings
9.0
90%
1 Rating

Customer Service & Support

9.6

1CRM

96%

Aurea CRM

Feature Set Not Supported
N/A
1CRM ranks higher in 3/3 features

Case management

9.6
96%
5 Ratings
N/A
0 Ratings

Call center management

10.0
100%
5 Ratings
N/A
0 Ratings

Help desk management

9.3
93%
4 Ratings
N/A
0 Ratings

Marketing Automation

8.3

1CRM

83%
7.0

Aurea CRM

70%
1CRM ranks higher in 2/2 features

Lead management

8.4
84%
5 Ratings
7.0
70%
1 Rating

Email marketing

8.1
81%
5 Ratings
N/A
0 Ratings

CRM Project Management

8.9

1CRM

89%
8.5

Aurea CRM

85%
1CRM ranks higher in 3/3 features

Task management

9.0
90%
5 Ratings
8.0
80%
1 Rating

Billing and invoicing management

8.7
87%
5 Ratings
N/A
0 Ratings

Reporting

9.2
92%
5 Ratings
9.0
90%
1 Rating

CRM Reporting & Analytics

8.9

1CRM

89%
6.3

Aurea CRM

63%
1CRM ranks higher in 3/3 features

Forecasting

8.7
87%
5 Ratings
6.0
60%
1 Rating

Pipeline visualization

9.2
92%
5 Ratings
4.0
40%
1 Rating

Customizable reports

9.0
90%
5 Ratings
9.0
90%
1 Rating

Customization

8.8

1CRM

88%
8.5

Aurea CRM

85%
1CRM ranks higher in 4/4 features

Custom fields

8.9
89%
5 Ratings
8.0
80%
1 Rating

Custom objects

9.2
92%
4 Ratings
9.0
90%
1 Rating

Scripting environment

8.6
86%
4 Ratings
N/A
0 Ratings

API for custom integration

8.6
86%
4 Ratings
N/A
0 Ratings

Security

9.1

1CRM

91%

Aurea CRM

Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features

Single sign-on capability

9.0
90%
5 Ratings
N/A
0 Ratings

Role-based user permissions

9.2
92%
5 Ratings
N/A
0 Ratings

Social CRM

9.0

1CRM

90%

Aurea CRM

Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features

Social data

8.8
88%
4 Ratings
N/A
0 Ratings

Social engagement

9.1
91%
4 Ratings
N/A
0 Ratings

Integrations with 3rd-party Software

8.3

1CRM

83%

Aurea CRM

Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features

Marketing automation

8.2
82%
4 Ratings
N/A
0 Ratings

Compensation management

8.4
84%
4 Ratings
N/A
0 Ratings

Platform

7.6

1CRM

76%
1.0

Aurea CRM

10%
1CRM ranks higher in 1/1 features

Mobile access

7.6
76%
4 Ratings
1.0
10%
1 Rating

Attribute Ratings

  • 1CRM is rated higher in 2 areas: Likelihood to Recommend, Usability

Likelihood to Recommend

9.7

1CRM

97%
5 Ratings
7.0

Aurea CRM

70%
1 Rating

Usability

9.7

1CRM

97%
4 Ratings
7.0

Aurea CRM

70%
1 Rating

Support Rating

9.7

1CRM

97%
4 Ratings

Aurea CRM

N/A
0 Ratings

Likelihood to Recommend

1CRM Corp.

While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Read full review

Aurea

I have prepared deeply detailed customised queries to prepare detailed customer reports including markets, segments, classifications and potentials to present to our company management which have been highly appreciated. So, it was well suited in that case. Since I'm traveling a lot for customer visit activities, I frequently need to use it as mobile but it's slightly nightmarish to use its unfriendly search function as well as very slow loading speeds. So, it's less appropriate in that case.
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Pros

1CRM Corp.

  • Sales management.
  • Marketing management.
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Aurea

  • customised and detailed query preparation
  • offer creation
  • creation of detailed activity reports
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Cons

1CRM Corp.

  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Read full review

Aurea

  • slightly complex user interface and menu items
  • very slow loading speeds particularly for mobile smartphone use
  • missing information for current or next steps of the menu while typing or entering something
Read full review

Pricing Details

1CRM

Starting Price

$15 per month

Editions & Modules

1CRM editions and modules pricing
EditionModules
FreeFree trial1
Startup$152
Startup+$233
Professional$334
Enterprise$395

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Try 1CRM free for 30 days, no credit card required

Aurea CRM

Starting Price

$0

Editions & Modules

Aurea CRM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Usability

    1CRM Corp.

    1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
    Read full review

    Aurea

    Since it's providing useful features, I like to use Aurea CRM on my company PC at the office for my daily activities. However, we are in highly digital age via mobile devices particularly smart phones and we need to use softwares even in mobility which is highly weak feature of Aurea CRM and needs to be improved as soon as possible.
    Read full review

    Support Rating

    1CRM Corp.

    I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
    Read full review

    Aurea

    I'm not getting in touch directly with Aurea CRM support team member because they have trained our company's IT team members that are in direct contact with Aurea CRM support channel. As far as I know, the overall support for Aurea CRM is quite good and highly prompt in a professional way.
    Read full review

    Alternatives Considered

    1CRM Corp.

    While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
    Read full review

    Aurea

    I didn't select Aurea CRM myself. Since our company is global, our headquarter has selected Aurea CRM after certain years of old Oracle based Crm use. As far as I know the old one was having some weaknesses about reporting, analysing via queries, lack of marketing activies etc. That's why our top management has selected Aurea CRM for a better solution which I highly agree with it except terrible mobile use.
    Read full review

    Return on Investment

    1CRM Corp.

    • It has overall increased sales productivity.
    • Has reduced lead time for customer and made the deliveries faster and more efficient.
    Read full review

    Aurea

    • positive impact for efficiency of indoor sales activies
    • positive impact for better report preparation
    • negative impact for mobile use
    Read full review

    Screenshots

    Add comparison