1CRM vs. BIGContacts

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1CRM
Score 6.9 out of 10
N/A
1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.
$15
per month
BIGContacts
Score 9.6 out of 10
N/A
BigContacts is a contact management solution built to help small businesses organize contacts, manage tasks, track opportunities, and manage email campaigns.
$5
per month per user
Pricing
1CRMBIGContacts
Editions & Modules
Startup
$15
per month
Startup+
$23
per month
Professional
$33
per month
Enterprise
$39
per month
Free
Free trial
BIG
$5
per month per user
BIGGER
$15
per month per user
BIGGEST
$25
per month per user
Offerings
Pricing Offerings
1CRMBIGContacts
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTry 1CRM free for 30 days, no credit card required
More Pricing Information
Community Pulse
1CRMBIGContacts
Considered Both Products
1CRM

No answer on this topic

BIGContacts
Chose BIGContacts
BigContacts make it much easier to share customer information within the company. Updated information is accessible from any device to ensure that the customer experience is not compromised. It also helps ensure that no lead is overlooked with the consolidated contact …
Chose BIGContacts
BigContacts has made our contact management system much more efficient. With all the details of our customers stored in one place, getting in touch with them has become easier. We have been able to offer more personalized services ever since we switched to this CRM tool. The …
Top Pros
Top Cons
Features
1CRMBIGContacts
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
1CRM
9.8
5 Ratings
24% above category average
BIGContacts
9.6
7 Ratings
22% above category average
Customer data management / contact management9.95 Ratings9.87 Ratings
Workflow management9.85 Ratings9.57 Ratings
Territory management9.75 Ratings9.46 Ratings
Opportunity management9.95 Ratings9.57 Ratings
Integration with email client (e.g., Outlook or Gmail)9.45 Ratings9.57 Ratings
Contract management9.65 Ratings9.67 Ratings
Quote & order management9.95 Ratings9.76 Ratings
Interaction tracking9.95 Ratings9.75 Ratings
Channel / partner relationship management9.75 Ratings9.75 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
1CRM
9.7
5 Ratings
26% above category average
BIGContacts
9.7
7 Ratings
26% above category average
Case management9.85 Ratings9.86 Ratings
Call center management10.05 Ratings9.56 Ratings
Help desk management9.14 Ratings9.86 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
1CRM
8.1
5 Ratings
7% above category average
BIGContacts
9.5
6 Ratings
23% above category average
Lead management8.15 Ratings9.76 Ratings
Email marketing8.05 Ratings9.36 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
1CRM
8.6
5 Ratings
13% above category average
BIGContacts
9.9
6 Ratings
27% above category average
Task management9.05 Ratings10.06 Ratings
Billing and invoicing management8.35 Ratings9.86 Ratings
Reporting8.55 Ratings9.96 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
1CRM
8.4
5 Ratings
10% above category average
BIGContacts
9.6
4 Ratings
23% above category average
Forecasting8.35 Ratings9.34 Ratings
Pipeline visualization8.55 Ratings9.64 Ratings
Customizable reports8.45 Ratings9.74 Ratings
Customization
Comparison of Customization features of Product A and Product B
1CRM
8.5
5 Ratings
12% above category average
BIGContacts
9.3
4 Ratings
20% above category average
Custom fields8.45 Ratings10.04 Ratings
Custom objects9.14 Ratings9.44 Ratings
Scripting environment8.24 Ratings9.04 Ratings
API for custom integration8.34 Ratings8.74 Ratings
Security
Comparison of Security features of Product A and Product B
1CRM
8.5
5 Ratings
2% above category average
BIGContacts
9.8
3 Ratings
16% above category average
Single sign-on capability8.45 Ratings9.53 Ratings
Role-based user permissions8.55 Ratings10.03 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
1CRM
8.4
4 Ratings
15% above category average
BIGContacts
9.7
3 Ratings
29% above category average
Social data8.44 Ratings10.03 Ratings
Social engagement8.54 Ratings9.53 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
1CRM
7.8
4 Ratings
9% above category average
BIGContacts
9.0
3 Ratings
23% above category average
Marketing automation8.04 Ratings8.63 Ratings
Compensation management7.64 Ratings9.53 Ratings
Platform
Comparison of Platform features of Product A and Product B
1CRM
7.2
4 Ratings
4% below category average
BIGContacts
9.5
3 Ratings
24% above category average
Mobile access7.24 Ratings9.53 Ratings
Best Alternatives
1CRMBIGContacts
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
1CRMBIGContacts
Likelihood to Recommend
9.9
(5 ratings)
9.6
(10 ratings)
Usability
9.9
(4 ratings)
9.5
(9 ratings)
Support Rating
9.9
(4 ratings)
9.5
(9 ratings)
User Testimonials
1CRMBIGContacts
Likelihood to Recommend
Converge Technology Solutions
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Read full review
BIGContacts
BigContacts has helped us automate and personalize our marketing campaigns, which has resulted in an improvement in our bottom line. We have been able to create and deliver highly personalized experiences for our customers, which has contributed to improved satisfaction and reduced churn.
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Pros
Converge Technology Solutions
  • Sales management.
  • Marketing management.
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BIGContacts
  • easy to track the performance of email campaigns with the help of detailed reports and analytics
  • BigContacts also allows us to define custom triggers for delivering emails
Read full review
Cons
Converge Technology Solutions
  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Read full review
BIGContacts
  • There have been some issues with the speed of the software after the upgrade.
  • Looking up contacts could be made easier.
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Usability
Converge Technology Solutions
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
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BIGContacts
BigContacts has stood out from all of them since it offers customization to a great extent. It is easy to customize the sales pipeline, reports, layouts, workflows, etc., to get the most out of them.
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Support Rating
Converge Technology Solutions
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
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BIGContacts
. By eliminating repetitive activities such as follow-ups or data entry, BIGContacts saves a lot of time for us. Did not faced any difficulties while using the software . It is the perfect software to go for
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Alternatives Considered
Converge Technology Solutions
While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
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BIGContacts
As a small business, we have benefitted significantly from the implementation of this easy-to-use CRM application. With all relevant data and tasks in one place, it is easier to meet deadlines and customer expectations. We also use the tool to assign tasks to team members and monitor their progress routinely. Moreover, the tool integrates with a number of business applications, enabling us to manage everything from the same platform.
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Return on Investment
Converge Technology Solutions
  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
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BIGContacts
  • The performance of the mobile version is one area that BigContacts can improve upon to become the most reliable CRM for small businesses.
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ScreenShots