What users are saying about
37 Ratings
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Score 7.7 out of 100
4 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

1CRM

It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.
Prashant Choudhary | TrustRadius Reviewer

Bitochon Sales CRM Portal

It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
Prashant Choudhary | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
9.0
Bitochon Sales CRM Portal
8.9
Customer data management / contact management
1CRM
9.0
Bitochon Sales CRM Portal
10.0
Workflow management
1CRM
9.0
Bitochon Sales CRM Portal
9.0
Territory management
1CRM
9.0
Bitochon Sales CRM Portal
9.0
Opportunity management
1CRM
10.0
Bitochon Sales CRM Portal
10.0
Integration with email client (e.g., Outlook or Gmail)
1CRM
9.0
Bitochon Sales CRM Portal
8.0
Contract management
1CRM
7.0
Bitochon Sales CRM Portal
8.0
Quote & order management
1CRM
10.0
Bitochon Sales CRM Portal
8.0
Interaction tracking
1CRM
9.0
Bitochon Sales CRM Portal
10.0
Channel / partner relationship management
1CRM
9.0
Bitochon Sales CRM Portal
8.0

Customer Service & Support

1CRM
9.3
Bitochon Sales CRM Portal
9.0
Case management
1CRM
10.0
Bitochon Sales CRM Portal
9.0
Call center management
1CRM
9.0
Bitochon Sales CRM Portal
9.0
Help desk management
1CRM
9.0
Bitochon Sales CRM Portal
9.0

Marketing Automation

1CRM
10.0
Bitochon Sales CRM Portal
9.0
Lead management
1CRM
10.0
Bitochon Sales CRM Portal
10.0
Email marketing
1CRM
10.0
Bitochon Sales CRM Portal
8.0

CRM Project Management

1CRM
9.7
Bitochon Sales CRM Portal
9.3
Task management
1CRM
9.0
Bitochon Sales CRM Portal
9.0
Billing and invoicing management
1CRM
10.0
Bitochon Sales CRM Portal
9.0
Reporting
1CRM
10.0
Bitochon Sales CRM Portal
10.0

CRM Reporting & Analytics

1CRM
9.0
Bitochon Sales CRM Portal
9.0
Forecasting
1CRM
8.0
Bitochon Sales CRM Portal
8.0
Pipeline visualization
1CRM
9.0
Bitochon Sales CRM Portal
10.0
Customizable reports
1CRM
10.0
Bitochon Sales CRM Portal
9.0

Customization

1CRM
8.5
Bitochon Sales CRM Portal
8.8
Custom fields
1CRM
8.0
Bitochon Sales CRM Portal
9.0
Custom objects
1CRM
8.0
Bitochon Sales CRM Portal
8.0
Scripting environment
1CRM
9.0
Bitochon Sales CRM Portal
9.0
API for custom integration
1CRM
9.0
Bitochon Sales CRM Portal
9.0

Security

1CRM
8.5
Bitochon Sales CRM Portal
9.0
Single sign-on capability
1CRM
8.0
Bitochon Sales CRM Portal
9.0
Role-based user permissions
1CRM
9.0
Bitochon Sales CRM Portal
9.0

Social CRM

1CRM
7.5
Bitochon Sales CRM Portal
8.5
Social data
1CRM
7.0
Bitochon Sales CRM Portal
9.0
Social engagement
1CRM
8.0
Bitochon Sales CRM Portal
8.0

Integrations with 3rd-party Software

1CRM
9.5
Bitochon Sales CRM Portal
9.0
Marketing automation
1CRM
9.0
Bitochon Sales CRM Portal
9.0
Compensation management
1CRM
10.0
Bitochon Sales CRM Portal
9.0

Platform

1CRM
9.0
Bitochon Sales CRM Portal
10.0
Mobile access
1CRM
9.0
Bitochon Sales CRM Portal
10.0

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

Bitochon Sales CRM Portal

  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.
Prashant Choudhary | TrustRadius Reviewer

Cons

1CRM

  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.
Prashant Choudhary | TrustRadius Reviewer

Bitochon Sales CRM Portal

  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes
Prashant Choudhary | TrustRadius Reviewer

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

Bitochon Sales CRM Portal

Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
Prashant Choudhary | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

Bitochon Sales CRM Portal

  • Has really improved the productivity of the entire sales channel and operations team
  • Ease for accounts and other software integration
  • Improves overall interconnectivity of all departments
Prashant Choudhary | TrustRadius Reviewer

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Bitochon Sales CRM Portal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

1CRM
9.0
Bitochon Sales CRM Portal
7.0

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