1CRM vs. Bitochon Sales CRM Portal

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1CRM
Score 8.0 out of 10
N/A
1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.
$15
per month
Bitochon Sales CRM Portal
Score 8.0 out of 10
N/A
Bitochon Technologies' CRM Sales Portal is a customer relationship management (CRM) software built around online collaboration and a sales process foundation.N/A
Pricing
1CRMBitochon Sales CRM Portal
Editions & Modules
Startup
$15
per month
Startup+
$23
per month
Professional
$33
per month
Enterprise
$39
per month
Free
Free trial
No answers on this topic
Offerings
Pricing Offerings
1CRMBitochon Sales CRM Portal
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTry 1CRM free for 30 days, no credit card required—
More Pricing Information
Community Pulse
1CRMBitochon Sales CRM Portal
Features
1CRMBitochon Sales CRM Portal
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
1CRM
9.0
6 Ratings
15% above category average
Bitochon Sales CRM Portal
8.9
1 Ratings
14% above category average
Customer data management / contact management10.06 Ratings10.01 Ratings
Workflow management8.06 Ratings9.01 Ratings
Territory management8.06 Ratings9.01 Ratings
Opportunity management10.06 Ratings10.01 Ratings
Integration with email client (e.g., Outlook or Gmail)9.06 Ratings8.01 Ratings
Contract management8.06 Ratings8.01 Ratings
Quote & order management9.06 Ratings8.01 Ratings
Interaction tracking10.06 Ratings10.01 Ratings
Channel / partner relationship management9.06 Ratings8.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
1CRM
8.7
6 Ratings
13% above category average
Bitochon Sales CRM Portal
9.0
1 Ratings
17% above category average
Case management9.06 Ratings9.01 Ratings
Call center management8.06 Ratings9.01 Ratings
Help desk management9.05 Ratings9.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
1CRM
9.0
6 Ratings
16% above category average
Bitochon Sales CRM Portal
9.0
1 Ratings
16% above category average
Lead management9.06 Ratings10.01 Ratings
Email marketing9.06 Ratings8.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
1CRM
8.7
6 Ratings
13% above category average
Bitochon Sales CRM Portal
9.3
1 Ratings
20% above category average
Task management9.06 Ratings9.01 Ratings
Billing and invoicing management7.06 Ratings9.01 Ratings
Reporting10.06 Ratings10.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
1CRM
8.7
6 Ratings
14% above category average
Bitochon Sales CRM Portal
9.0
1 Ratings
17% above category average
Forecasting8.06 Ratings8.01 Ratings
Pipeline visualization10.06 Ratings10.01 Ratings
Customizable reports8.06 Ratings9.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
1CRM
8.0
6 Ratings
5% above category average
Bitochon Sales CRM Portal
8.8
1 Ratings
14% above category average
Custom fields8.06 Ratings9.01 Ratings
Custom objects8.05 Ratings8.01 Ratings
Scripting environment8.05 Ratings9.01 Ratings
API for custom integration8.05 Ratings9.01 Ratings
Security
Comparison of Security features of Product A and Product B
1CRM
8.0
6 Ratings
4% below category average
Bitochon Sales CRM Portal
9.0
1 Ratings
7% above category average
Single sign-on capability8.06 Ratings9.01 Ratings
Role-based user permissions8.06 Ratings9.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
1CRM
8.5
5 Ratings
14% above category average
Bitochon Sales CRM Portal
8.5
1 Ratings
14% above category average
Social data8.05 Ratings9.01 Ratings
Social engagement9.05 Ratings8.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
1CRM
9.0
5 Ratings
20% above category average
Bitochon Sales CRM Portal
9.0
1 Ratings
20% above category average
Marketing automation9.05 Ratings9.01 Ratings
Compensation management9.05 Ratings9.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
1CRM
7.2
4 Ratings
5% below category average
Bitochon Sales CRM Portal
10.0
1 Ratings
28% above category average
Mobile access7.24 Ratings10.01 Ratings
Best Alternatives
1CRMBitochon Sales CRM Portal
Small Businesses
Salesmate
Salesmate
Score 9.9 out of 10
Salesmate
Salesmate
Score 9.9 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
1CRMBitochon Sales CRM Portal
Likelihood to Recommend
9.0
(6 ratings)
7.0
(1 ratings)
Usability
9.0
(5 ratings)
-
(0 ratings)
Support Rating
9.9
(4 ratings)
-
(0 ratings)
User Testimonials
1CRMBitochon Sales CRM Portal
Likelihood to Recommend
Converge Technology Solutions
I liked the fact that all the customer data was in one place with easy access. Instead of trying to hunt down specific data points, everyone on our team had access to the data. It was connected to a booking system that we used which was easy to enter orders and keep track of all opportunities.
Read full review
Bitochon Technologies
It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
Read full review
Pros
Converge Technology Solutions
  • It analysis trade made on the day for the customer.
  • It helps to build product catalog and track information.
  • It manages and stores large amount of very sensitive or private data.
Read full review
Bitochon Technologies
  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.
Read full review
Cons
Converge Technology Solutions
  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.
Read full review
Bitochon Technologies
  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes
Read full review
Usability
Converge Technology Solutions
I give this rating due to ease of usage, data retrieval (which is integral part of my position), reporting and retention of information. I love the fact that we can assign tasks across the team and set targets etc.
Read full review
Bitochon Technologies
No answers on this topic
Support Rating
Converge Technology Solutions
Through the usage of 1CRM, customers are satisfied as the work is done easily and fast. So it ensures tracking and ranking client performance, sharing customizable dashboards. It also gives a way to easily see previous transaction and personalize the customer experience. So 1CRM ease our work to analysis and report the commodity sector.
Read full review
Bitochon Technologies
No answers on this topic
Alternatives Considered
Converge Technology Solutions
It's more advanced and interactive to use. And it's cloud based built in latest technology so it's much better for me to use.
Read full review
Bitochon Technologies
Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
Read full review
Return on Investment
Converge Technology Solutions
  • I'm satisfied with 1crm as it makes us to gain profit.
  • 1crm is used in our whole department which ease to collect data of customers.
  • It makes our job easy to store large amount of information.
Read full review
Bitochon Technologies
  • Has really improved the productivity of the entire sales channel and operations team
  • Ease for accounts and other software integration
  • Improves overall interconnectivity of all departments
Read full review
ScreenShots