What users are saying about
56 Ratings
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Score 8.3 out of 100
8 Ratings
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Score 8.7 out of 100

Feature Set Ratings

  • 1CRM ranks higher in 6 feature sets: Sales Force Automation, Customer Service & Support, CRM Reporting & Analytics, Customization, Security, Social CRM
  • Bitochon Sales CRM Portal ranks higher in 4 feature sets: Marketing Automation, CRM Project Management, Integrations with 3rd-party Software, Platform

Sales Force Automation

9.3

1CRM

93%
8.9

Bitochon Sales CRM Portal

89%
1CRM ranks higher in 6/9 features

Customer data management / contact management

9.6
96%
5 Ratings
10.0
100%
1 Rating

Workflow management

9.6
96%
5 Ratings
9.0
90%
1 Rating

Territory management

9.3
93%
5 Ratings
9.0
90%
1 Rating

Opportunity management

9.6
96%
5 Ratings
10.0
100%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

8.6
86%
5 Ratings
8.0
80%
1 Rating

Contract management

8.8
88%
5 Ratings
8.0
80%
1 Rating

Quote & order management

9.6
96%
5 Ratings
8.0
80%
1 Rating

Interaction tracking

9.6
96%
5 Ratings
10.0
100%
1 Rating

Channel / partner relationship management

9.1
91%
5 Ratings
8.0
80%
1 Rating

Customer Service & Support

9.6

1CRM

96%
9.0

Bitochon Sales CRM Portal

90%
1CRM ranks higher in 3/3 features

Case management

9.5
95%
5 Ratings
9.0
90%
1 Rating

Call center management

10.0
100%
5 Ratings
9.0
90%
1 Rating

Help desk management

9.3
93%
4 Ratings
9.0
90%
1 Rating

Marketing Automation

8.5

1CRM

85%
9.0

Bitochon Sales CRM Portal

90%
1CRM ranks higher in 1/2 features

Lead management

8.6
86%
5 Ratings
10.0
100%
1 Rating

Email marketing

8.3
83%
5 Ratings
8.0
80%
1 Rating

CRM Project Management

9.0

1CRM

90%
9.3

Bitochon Sales CRM Portal

93%
Bitochon Sales CRM Portal ranks higher in 3/3 features

Task management

9.0
90%
5 Ratings
9.0
90%
1 Rating

Billing and invoicing management

8.7
87%
5 Ratings
9.0
90%
1 Rating

Reporting

9.4
94%
5 Ratings
10.0
100%
1 Rating

CRM Reporting & Analytics

9.1

1CRM

91%
9.0

Bitochon Sales CRM Portal

90%
1CRM ranks higher in 2/3 features

Forecasting

8.8
88%
5 Ratings
8.0
80%
1 Rating

Pipeline visualization

9.4
94%
5 Ratings
10.0
100%
1 Rating

Customizable reports

9.1
91%
5 Ratings
9.0
90%
1 Rating

Customization

8.9

1CRM

89%
8.8

Bitochon Sales CRM Portal

88%
Bitochon Sales CRM Portal ranks higher in 3/4 features

Custom fields

9.0
90%
5 Ratings
9.0
90%
1 Rating

Custom objects

9.3
93%
4 Ratings
8.0
80%
1 Rating

Scripting environment

8.6
86%
4 Ratings
9.0
90%
1 Rating

API for custom integration

8.7
87%
4 Ratings
9.0
90%
1 Rating

Security

9.3

1CRM

93%
9.0

Bitochon Sales CRM Portal

90%
1CRM ranks higher in 2/2 features

Single sign-on capability

9.1
91%
5 Ratings
9.0
90%
1 Rating

Role-based user permissions

9.4
94%
5 Ratings
9.0
90%
1 Rating

Social CRM

9.1

1CRM

91%
8.5

Bitochon Sales CRM Portal

85%
1CRM ranks higher in 1/2 features

Social data

8.9
89%
4 Ratings
9.0
90%
1 Rating

Social engagement

9.2
92%
4 Ratings
8.0
80%
1 Rating

Integrations with 3rd-party Software

8.4

1CRM

84%
9.0

Bitochon Sales CRM Portal

90%
Bitochon Sales CRM Portal ranks higher in 2/2 features

Marketing automation

8.3
83%
4 Ratings
9.0
90%
1 Rating

Compensation management

8.6
86%
4 Ratings
9.0
90%
1 Rating

Platform

7.7

1CRM

77%
10.0

Bitochon Sales CRM Portal

100%
Bitochon Sales CRM Portal ranks higher in 1/1 features

Mobile access

7.7
77%
4 Ratings
10.0
100%
1 Rating

Attribute Ratings

  • 1CRM is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.6

1CRM

96%
5 Ratings
7.0

Bitochon Sales CRM Portal

70%
1 Rating

Usability

9.6

1CRM

96%
4 Ratings

Bitochon Sales CRM Portal

N/A
0 Ratings

Support Rating

9.7

1CRM

97%
4 Ratings

Bitochon Sales CRM Portal

N/A
0 Ratings

Likelihood to Recommend

1CRM

While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Anonymous | TrustRadius Reviewer

Bitochon Sales CRM Portal

It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
Prashant Choudhary | TrustRadius Reviewer

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

Bitochon Sales CRM Portal

  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.
Prashant Choudhary | TrustRadius Reviewer

Cons

1CRM

  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Puneet Madan | TrustRadius Reviewer

Bitochon Sales CRM Portal

  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes
Prashant Choudhary | TrustRadius Reviewer

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Bitochon Sales CRM Portal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Usability

1CRM

1CRM 9.6
Based on 4 answers
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Garry Rumrill | TrustRadius Reviewer

Bitochon Sales CRM Portal

No score
No answers yet
No answers on this topic

Support Rating

1CRM

1CRM 9.7
Based on 4 answers
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Rey Oneal Garcia | TrustRadius Reviewer

Bitochon Sales CRM Portal

No score
No answers yet
No answers on this topic

Alternatives Considered

1CRM

While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
Anonymous | TrustRadius Reviewer

Bitochon Sales CRM Portal

Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
Prashant Choudhary | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

Bitochon Sales CRM Portal

  • Has really improved the productivity of the entire sales channel and operations team
  • Ease for accounts and other software integration
  • Improves overall interconnectivity of all departments
Prashant Choudhary | TrustRadius Reviewer

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