What users are saying about
1CRM vs Claritysoft
56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 56 reviews and ratings
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.5 out of 100
Based on 13 reviews and ratings
Feature Set Ratings
- 1CRM ranks higher in 4 feature sets: Sales Force Automation, Customization, Security, Platform
- Claritysoft ranks higher in 4 feature sets: Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics
Sales Force Automation

9.3
1CRM
93%
8.6
Claritysoft
86%
1CRM ranks higher in 9/9 features
1CRM ranks higher in 9/9 features
Customer data management / contact management

9.6
96%
5 Ratings
9.3
93%
5 Ratings
Workflow management

9.6
96%
5 Ratings
9.0
90%
4 Ratings
Territory management

9.3
93%
5 Ratings
8.2
82%
4 Ratings
Opportunity management

9.6
96%
5 Ratings
8.8
88%
5 Ratings
Integration with email client (e.g., Outlook or Gmail)

8.6
86%
5 Ratings
8.5
85%
5 Ratings
Contract management

8.8
88%
5 Ratings
N/A
0 Ratings
Quote & order management

9.6
96%
5 Ratings
7.5
75%
5 Ratings
Interaction tracking

9.6
96%
5 Ratings
9.0
90%
5 Ratings
Channel / partner relationship management

9.1
91%
5 Ratings
8.2
82%
4 Ratings
Customer Service & Support

9.6
1CRM
96%
10.0
Claritysoft
100%
1CRM ranks higher in 2/3 features
1CRM ranks higher in 2/3 features
Case management

9.5
95%
5 Ratings
N/A
0 Ratings
Call center management

10.0
100%
5 Ratings
N/A
0 Ratings
Help desk management

9.3
93%
4 Ratings
10.0
100%
3 Ratings
Marketing Automation

8.5
1CRM
85%
8.8
Claritysoft
88%
Claritysoft ranks higher in 2/2 features
Claritysoft ranks higher in 2/2 features
Lead management

8.6
86%
5 Ratings
8.8
88%
4 Ratings
Email marketing

8.3
83%
5 Ratings
8.8
88%
4 Ratings
CRM Project Management

9.0
1CRM
90%
9.2
Claritysoft
92%
Claritysoft ranks higher in 2/3 features
Claritysoft ranks higher in 2/3 features
Task management

9.0
90%
5 Ratings
10.0
100%
4 Ratings
Billing and invoicing management

8.7
87%
5 Ratings
9.0
90%
3 Ratings
Reporting

9.4
94%
5 Ratings
8.5
85%
5 Ratings
CRM Reporting & Analytics

9.1
1CRM
91%
9.4
Claritysoft
94%
Claritysoft ranks higher in 2/3 features
Claritysoft ranks higher in 2/3 features
Forecasting

8.8
88%
5 Ratings
9.0
90%
4 Ratings
Pipeline visualization

9.4
94%
5 Ratings
9.0
90%
4 Ratings
Customizable reports

9.1
91%
5 Ratings
10.0
100%
4 Ratings
Customization

8.9
1CRM
89%
8.8
Claritysoft
88%
1CRM ranks higher in 3/4 features
1CRM ranks higher in 3/4 features
Custom fields

9.0
90%
5 Ratings
8.7
87%
5 Ratings
Custom objects

9.3
93%
4 Ratings
8.3
83%
4 Ratings
Scripting environment

8.6
86%
4 Ratings
N/A
0 Ratings
API for custom integration

8.7
87%
4 Ratings
9.4
94%
4 Ratings
Security

9.3
1CRM
93%
9.0
Claritysoft
90%
1CRM ranks higher in 1/2 features
1CRM ranks higher in 1/2 features
Single sign-on capability

9.1
91%
5 Ratings
8.5
85%
5 Ratings
Role-based user permissions

9.4
94%
5 Ratings
9.5
95%
5 Ratings
Social CRM

9.1
1CRM
91%
Claritysoft
Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Social data

8.9
89%
4 Ratings
N/A
0 Ratings
Social engagement

9.2
92%
4 Ratings
N/A
0 Ratings
Integrations with 3rd-party Software

8.4
1CRM
84%
Claritysoft
Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Marketing automation

8.3
83%
4 Ratings
N/A
0 Ratings
Compensation management

8.6
86%
4 Ratings
N/A
0 Ratings
Platform

7.7
1CRM
77%
6.5
Claritysoft
65%
1CRM ranks higher in 1/1 features
1CRM ranks higher in 1/1 features
Mobile access

7.7
77%
4 Ratings
6.5
65%
4 Ratings
Attribute Ratings
- 1CRM is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

9.6
1CRM
96%
5 Ratings
7.5
Claritysoft
75%
5 Ratings
Usability

9.6
1CRM
96%
4 Ratings
Claritysoft
N/A
0 Ratings
Support Rating

9.7
1CRM
97%
4 Ratings
Claritysoft
N/A
0 Ratings
Likelihood to Recommend
1CRM
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.

Verified User
Analyst in Finance and Accounting
Capital Markets Company, 51-200 employeesClaritysoft
Great software for keeping track of things you've done or need to do with certain customers or potential customers.
Pharmacy Automation Consultant
Pearson Medical TechnologiesPharmaceuticals, 11-50 employees
Pros
1CRM
- Sales management.
- Marketing management.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Claritysoft
- Claritysoft is a low-cost solution for smaller companies to be able to keep up with leads and customers.
- It also is great for having one depository for quotes and opportunities you and your company are working on.
- The marketing function seems to also work really well for sending out and tracking email campaigns.
Executive Director Northeast and Mid-Atlantic Territories
Nfina Technologies, Inc.Computer Hardware, 11-50 employees
Cons
1CRM
- It should also have voice commands.
- UX needs to be more interactive.
- Rest is great.
Product Developer
DXC TechnologyInformation Technology & Services, 10,001+ employees
Claritysoft
- Needs to have the ability to be able to change accounts, opportunities, leads, and contacts over to another rep without having to go into each field separately--this is extremely time-consuming.
- Would like to see each page be able to bring up more then 100 clients at a time.
Sales Coordinator
Screenvision MediaMedia Production, 5001-10,000 employees
Pricing Details
1CRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—1CRM Editions & Modules
—
Additional Pricing Details
—Claritysoft
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$39 per month
Claritysoft Editions & Modules
Edition
Claritysoft | $39.001 |
---|
- Per Month Per User
Additional Pricing Details
—Usability
1CRM
1CRM 9.6
Based on 4 answers
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Technical Product Specialist
Northern Safety & IndustrialRetail, 201-500 employees
Claritysoft
No score
No answers yet
No answers on this topic
Support Rating
1CRM
1CRM 9.7
Based on 4 answers
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Account Manager
Reed Elsevier PhilippinesLegal Services, 1001-5000 employees
Claritysoft
No score
No answers yet
No answers on this topic
Alternatives Considered
1CRM

Verified User
Analyst in Finance and Accounting
Capital Markets Company, 51-200 employeesClaritysoft
Claritysoft's emails are much easier to use since Salesforce is in the middle of switching from Classic to Lightning. Also, Salesforce does not have a native group edit option. Claritysoft is much more data driven and you can use all functions of Excel to customize reports. However, Claritysoft does not have as many third-party add-on options compared to Salesforce's app exchange.
Pharmacy Automation Consultant
Pearson Medical TechnologiesMedical Device, 11-50 employees
Return on Investment
1CRM
- It has overall increased sales productivity.
- Has reduced lead time for customer and made the deliveries faster and more efficient.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Claritysoft
- Our previous application did not offer the data details that recently became oftenly asked for by our client. This would cause long waits to build out reporting function via a supportive application. With Claritysoft, we have been able to build internally, reports asked for by the client, as well as offer other reports our client had not thought of. It's ROI is continues to grow week to week it seems.
- The interaction with the Outlook client in our environment has been less than impressive, but that may be indicative of the parameters and not the fault of the application.
- Setting up accounts, laying permissions and roles, has been a night and day, positive change, compared to our predecessor.
System Administrator
NetImpact Strategies Inc.Government Administration, 201-500 employees