1CRM vs. Claritysoft

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1CRM
Score 7.0 out of 10
N/A
1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.
$15
per month
Claritysoft
Score 6.1 out of 10
N/A
CloudSoft is a simple, cloud-based CRM system for SMBs.
$39
per month
Pricing
1CRMClaritysoft
Editions & Modules
Startup
$15
per month
Startup+
$23
per month
Professional
$33
per month
Enterprise
$39
per month
Free
Free trial
Claritysoft
$39.00
Per Month Per User
Offerings
Pricing Offerings
1CRMClaritysoft
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsTry 1CRM free for 30 days, no credit card required
More Pricing Information
Features
1CRMClaritysoft
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
1CRM
9.7
5 Ratings
22% above category average
Claritysoft
8.6
5 Ratings
10% above category average
Customer data management / contact management9.95 Ratings9.35 Ratings
Workflow management9.85 Ratings9.14 Ratings
Territory management9.75 Ratings8.24 Ratings
Opportunity management9.95 Ratings8.85 Ratings
Integration with email client (e.g., Outlook or Gmail)9.35 Ratings8.55 Ratings
Contract management9.55 Ratings00 Ratings
Quote & order management9.95 Ratings7.55 Ratings
Interaction tracking9.95 Ratings9.05 Ratings
Channel / partner relationship management9.75 Ratings8.24 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
1CRM
9.7
5 Ratings
24% above category average
Claritysoft
10.0
3 Ratings
27% above category average
Case management9.85 Ratings00 Ratings
Call center management10.05 Ratings00 Ratings
Help desk management9.24 Ratings10.03 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
1CRM
8.1
5 Ratings
5% above category average
Claritysoft
8.8
4 Ratings
13% above category average
Lead management8.25 Ratings8.84 Ratings
Email marketing8.05 Ratings8.84 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
1CRM
8.6
5 Ratings
12% above category average
Claritysoft
9.2
5 Ratings
19% above category average
Task management9.05 Ratings10.04 Ratings
Billing and invoicing management8.35 Ratings9.03 Ratings
Reporting8.65 Ratings8.55 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
1CRM
8.4
5 Ratings
10% above category average
Claritysoft
9.4
5 Ratings
21% above category average
Forecasting8.35 Ratings9.14 Ratings
Pipeline visualization8.65 Ratings9.04 Ratings
Customizable reports8.55 Ratings10.04 Ratings
Customization
Comparison of Customization features of Product A and Product B
1CRM
8.5
5 Ratings
10% above category average
Claritysoft
8.8
5 Ratings
14% above category average
Custom fields8.45 Ratings8.75 Ratings
Custom objects9.14 Ratings8.34 Ratings
Scripting environment8.34 Ratings00 Ratings
API for custom integration8.34 Ratings9.44 Ratings
Security
Comparison of Security features of Product A and Product B
1CRM
8.5
5 Ratings
1% above category average
Claritysoft
9.0
5 Ratings
7% above category average
Single sign-on capability8.55 Ratings8.55 Ratings
Role-based user permissions8.65 Ratings9.55 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
1CRM
8.5
4 Ratings
14% above category average
Claritysoft
-
Ratings
Social data8.44 Ratings00 Ratings
Social engagement8.54 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
1CRM
7.8
4 Ratings
6% above category average
Claritysoft
-
Ratings
Marketing automation8.04 Ratings00 Ratings
Compensation management7.64 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
1CRM
7.3
4 Ratings
2% below category average
Claritysoft
6.5
4 Ratings
14% below category average
Mobile access7.34 Ratings6.54 Ratings
Best Alternatives
1CRMClaritysoft
Small Businesses
Salesmate
Salesmate
Score 9.7 out of 10
Salesmate
Salesmate
Score 9.7 out of 10
Medium-sized Companies
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
1CRMClaritysoft
Likelihood to Recommend
9.9
(5 ratings)
7.1
(5 ratings)
Usability
9.9
(4 ratings)
-
(0 ratings)
Support Rating
9.8
(4 ratings)
-
(0 ratings)
User Testimonials
1CRMClaritysoft
Likelihood to Recommend
Converge Technology Solutions
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
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Claritysoft
Great software for keeping track of things you've done or need to do with certain customers or potential customers.
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Pros
Converge Technology Solutions
  • Sales management.
  • Marketing management.
Read full review
Claritysoft
  • Claritysoft is a low-cost solution for smaller companies to be able to keep up with leads and customers.
  • It also is great for having one depository for quotes and opportunities you and your company are working on.
  • The marketing function seems to also work really well for sending out and tracking email campaigns.
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Cons
Converge Technology Solutions
  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Read full review
Claritysoft
  • Needs to have the ability to be able to change accounts, opportunities, leads, and contacts over to another rep without having to go into each field separately--this is extremely time-consuming.
  • Would like to see each page be able to bring up more then 100 clients at a time.
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Usability
Converge Technology Solutions
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Read full review
Claritysoft
No answers on this topic
Support Rating
Converge Technology Solutions
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
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Claritysoft
No answers on this topic
Alternatives Considered
Converge Technology Solutions
While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
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Claritysoft
Claritysoft's emails are much easier to use since Salesforce is in the middle of switching from Classic to Lightning. Also, Salesforce does not have a native group edit option. Claritysoft is much more data driven and you can use all functions of Excel to customize reports. However, Claritysoft does not have as many third-party add-on options compared to Salesforce's app exchange.
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Return on Investment
Converge Technology Solutions
  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
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Claritysoft
  • Our previous application did not offer the data details that recently became oftenly asked for by our client. This would cause long waits to build out reporting function via a supportive application. With Claritysoft, we have been able to build internally, reports asked for by the client, as well as offer other reports our client had not thought of. It's ROI is continues to grow week to week it seems.
  • The interaction with the Outlook client in our environment has been less than impressive, but that may be indicative of the parameters and not the fault of the application.
  • Setting up accounts, laying permissions and roles, has been a night and day, positive change, compared to our predecessor.
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ScreenShots