What users are saying about
37 Ratings
15 Ratings
37 Ratings
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Score 7.7 out of 100
15 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

1CRM

It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.
Prashant Choudhary | TrustRadius Reviewer

Close

Close.io is well suited for a sales organization who wants to track leads, make sure none slip through the cracks, move them into opportunities as discussions progress, and close new business. The simplicity of the platform is part of why it's powerful - it's full feature set can be easily understood and leveraged by even those without much training on the system. I'm not sure where Close.io would be less appropriate...
Erik Zahnlecker | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
9.0
Close
9.0
Customer data management / contact management
1CRM
9.0
Close
8.3
Workflow management
1CRM
9.0
Close
8.1
Territory management
1CRM
9.0
Close
8.0
Opportunity management
1CRM
10.0
Close
9.2
Integration with email client (e.g., Outlook or Gmail)
1CRM
9.0
Close
9.3
Contract management
1CRM
7.0
Close
10.0
Quote & order management
1CRM
10.0
Close
Interaction tracking
1CRM
9.0
Close
9.3
Channel / partner relationship management
1CRM
9.0
Close
9.6

Customer Service & Support

1CRM
9.3
Close
9.5
Case management
1CRM
10.0
Close
8.8
Call center management
1CRM
9.0
Close
9.6
Help desk management
1CRM
9.0
Close
10.0

Marketing Automation

1CRM
10.0
Close
10.0
Lead management
1CRM
10.0
Close
10.0
Email marketing
1CRM
10.0
Close
10.0

CRM Project Management

1CRM
9.7
Close
9.4
Task management
1CRM
9.0
Close
8.2
Billing and invoicing management
1CRM
10.0
Close
10.0
Reporting
1CRM
10.0
Close
10.0

CRM Reporting & Analytics

1CRM
9.0
Close
10.0
Forecasting
1CRM
8.0
Close
10.0
Pipeline visualization
1CRM
9.0
Close
10.0
Customizable reports
1CRM
10.0
Close
10.0

Customization

1CRM
8.5
Close
9.4
Custom fields
1CRM
8.0
Close
9.3
Custom objects
1CRM
8.0
Close
10.0
Scripting environment
1CRM
9.0
Close
8.8
API for custom integration
1CRM
9.0
Close
9.3

Security

1CRM
8.5
Close
9.0
Single sign-on capability
1CRM
8.0
Close
8.8
Role-based user permissions
1CRM
9.0
Close
9.1

Social CRM

1CRM
7.5
Close
10.0
Social data
1CRM
7.0
Close
10.0
Social engagement
1CRM
8.0
Close
10.0

Integrations with 3rd-party Software

1CRM
9.5
Close
9.0
Marketing automation
1CRM
9.0
Close
9.0
Compensation management
1CRM
10.0
Close

Platform

1CRM
9.0
Close
10.0
Mobile access
1CRM
9.0
Close
10.0

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

Close

  • Organize all contacts with potential leads.
  • Bulk email to simplify communication process.
Anonymous | TrustRadius Reviewer

Cons

1CRM

  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.
Prashant Choudhary | TrustRadius Reviewer

Close

  • Make it so one can set the time at which the emails go out.
  • Make it easier to set up my workflow.
Joe Gatto | TrustRadius Reviewer

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

Close

Close.io strikes an important balance between power (features / functionality) and simplicity, making it an enjoyable and powerful platform to use. It's also priced favorably to Salesforce
Erik Zahnlecker | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

Close

  • Positive - It's much easier now with Close.io to make sure that no deal falls through the cracks. Therefore helping us recover lost revenue.
Ryan McCarty | TrustRadius Reviewer

Screenshots

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Close

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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