TrustRadius

1CRM vs. ConvergeHub

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1CRM
Score 6.9 out of 10
N/A
1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.
$15
per month
ConvergeHub
Score 8.0 out of 10
Small Businesses (1-50 employees)
ConvergeHub is a converged CRM for SMBs. According to the vendor, this solution can manage all of your sales, marketing, support, and billing needs, with a converged, full-featured, yet extremely easy-to-use CRM that is priced within reach. The vendor’s value proposition is that the features are optimized for small to medium-sized businesses that have the same needs as large corporations–but don’t have massive budgets to integrate or pay for expensive add-ons. All ConvergeHub CRM…
$9
per user - per month
Pricing
1CRMConvergeHub
Editions & Modules
Startup
$15
per month
Startup+
$23
per month
Professional
$33
per month
Enterprise
$39
per month
Free
Free trial
Lite
$9
per user - per month
Professional
$29
per user - per month
Premium
$59
per user - per month
Offerings
Pricing Offerings
1CRMConvergeHub
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsTry 1CRM free for 30 days, no credit card required—
More Pricing Information
Community Pulse
1CRMConvergeHub
Considered Both Products
1CRM
Prashant Choudhary | TrustRadius Reviewer
Prashant Choudhary
Business Development Manager
Chose 1CRM
1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the …
ConvergeHub

No answer on this topic

Top Pros
Top Cons
Features
1CRMConvergeHub
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
1CRM
9.7
5 Ratings
23% above category average
ConvergeHub
8.3
1 Ratings
8% above category average
Customer data management / contact management9.95 Ratings9.01 Ratings
Workflow management9.85 Ratings9.01 Ratings
Territory management9.75 Ratings8.01 Ratings
Opportunity management9.95 Ratings9.01 Ratings
Integration with email client (e.g., Outlook or Gmail)9.45 Ratings7.01 Ratings
Contract management9.65 Ratings8.01 Ratings
Quote & order management9.95 Ratings9.01 Ratings
Interaction tracking9.95 Ratings8.01 Ratings
Channel / partner relationship management9.75 Ratings8.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
1CRM
9.7
5 Ratings
26% above category average
ConvergeHub
7.0
1 Ratings
7% below category average
Case management9.85 Ratings7.01 Ratings
Call center management10.05 Ratings00 Ratings
Help desk management9.24 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
1CRM
8.1
5 Ratings
7% above category average
ConvergeHub
9.0
1 Ratings
18% above category average
Lead management8.15 Ratings9.01 Ratings
Email marketing8.05 Ratings9.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
1CRM
8.6
5 Ratings
13% above category average
ConvergeHub
9.0
1 Ratings
18% above category average
Task management9.05 Ratings9.01 Ratings
Billing and invoicing management8.35 Ratings9.01 Ratings
Reporting8.55 Ratings9.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
1CRM
8.4
5 Ratings
11% above category average
ConvergeHub
8.0
1 Ratings
6% above category average
Forecasting8.35 Ratings00 Ratings
Pipeline visualization8.55 Ratings8.01 Ratings
Customizable reports8.45 Ratings8.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
1CRM
8.5
5 Ratings
12% above category average
ConvergeHub
7.5
1 Ratings
1% below category average
Custom fields8.45 Ratings8.01 Ratings
Custom objects9.14 Ratings00 Ratings
Scripting environment8.24 Ratings00 Ratings
API for custom integration8.34 Ratings7.01 Ratings
Security
Comparison of Security features of Product A and Product B
1CRM
8.5
5 Ratings
3% above category average
ConvergeHub
9.0
1 Ratings
8% above category average
Single sign-on capability8.45 Ratings00 Ratings
Role-based user permissions8.55 Ratings9.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
1CRM
8.4
4 Ratings
14% above category average
ConvergeHub
-
Ratings
Social data8.44 Ratings00 Ratings
Social engagement8.54 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
1CRM
7.8
4 Ratings
8% above category average
ConvergeHub
-
Ratings
Marketing automation8.04 Ratings00 Ratings
Compensation management7.64 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
1CRM
7.2
4 Ratings
3% below category average
ConvergeHub
9.0
1 Ratings
19% above category average
Mobile access7.24 Ratings9.01 Ratings
Best Alternatives
1CRMConvergeHub
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
1CRMConvergeHub
Likelihood to Recommend
9.9
(5 ratings)
8.0
(1 ratings)
Usability
9.9
(4 ratings)
-
(0 ratings)
Support Rating
9.9
(4 ratings)
-
(0 ratings)
User Testimonials
1CRMConvergeHub
Likelihood to Recommend
Converge Technology Solutions
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Verified User
Anonymous
Read full review
ConvergeHub
It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer
Prashant Choudhary
Business Development Manager
Read full review
Pros
Converge Technology Solutions
  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer
Prashant Choudhary
Business Development Manager
Read full review
ConvergeHub
  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer
Prashant Choudhary
Business Development Manager
Read full review
Cons
Converge Technology Solutions
  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Puneet Madan | TrustRadius Reviewer
Puneet Madan
Product Developer
Read full review
ConvergeHub
  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer
Prashant Choudhary
Business Development Manager
Read full review
Usability
Converge Technology Solutions
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Garry Rumrill | TrustRadius Reviewer
Garry Rumrill
Technical Product Specialist
Read full review
ConvergeHub
No answers on this topic
Support Rating
Converge Technology Solutions
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Rey Oneal Garcia | TrustRadius Reviewer
Rey Oneal Garcia
Account Manager
Read full review
ConvergeHub
No answers on this topic
Alternatives Considered
Converge Technology Solutions
While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
Verified User
Anonymous
Read full review
ConvergeHub
ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer
Prashant Choudhary
Business Development Manager
Read full review
Return on Investment
Converge Technology Solutions
  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer
Prashant Choudhary
Business Development Manager
Read full review
ConvergeHub
  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer
Prashant Choudhary
Business Development Manager
Read full review
ScreenShots

ConvergeHub Screenshots

Screenshot of ConvergeHub dashboard provides a quick and precise snapshot of the key business metrics, namely – Deals by Expected Close Date; Leads by Source; Lead Acquisition & Deal Acquisition and so on.Screenshot of ConvergeHub calendar allows users to schedule, reschedule, organize, add and edit the tasks. Users can share the calendar with colleagues for quick collaboration. They can check tasks due dates and get notified about upcoming meetings.Screenshot of Users can frame and run marketing campaigns across four broadcast mediums – Email, Direct Mail, SMS and Social. At the end of every campaign, they can use the cross-channel campaign tracking feature to measure the campaign performance and identify the most profitable channels.Screenshot of ConvergeHub provides Case History for every customer stored in the CRM. The case history section includes important details like - total number of cases, assigned customer support agents, case resolution status and case closure date.Screenshot of ConvergeHub Library module enables users to store, share and manage important files, collaterals, brochures, presentations and case studies for every target, lead, account, contact, deal and customer.Screenshot of ConvergeHub facilitates its users to store all business contacts within one unified database that is accessible round-the-clock from any internet-enabled device. The contact details section includes information such as email, phone number, meeting notes, to-do lists and documents. Users can customize the contacts management section and add comments, notes, events and files to the contacts.