What users are saying about
37 Ratings
2 Ratings
37 Ratings
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Score 7.7 out of 100
2 Ratings
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Score 8 out of 100

Likelihood to Recommend

1CRM

It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.
Prashant Choudhary | TrustRadius Reviewer

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
9.0
ConvergeHub
8.3
Customer data management / contact management
1CRM
9.0
ConvergeHub
9.0
Workflow management
1CRM
9.0
ConvergeHub
9.0
Territory management
1CRM
9.0
ConvergeHub
8.0
Opportunity management
1CRM
10.0
ConvergeHub
9.0
Integration with email client (e.g., Outlook or Gmail)
1CRM
9.0
ConvergeHub
7.0
Contract management
1CRM
7.0
ConvergeHub
8.0
Quote & order management
1CRM
10.0
ConvergeHub
9.0
Interaction tracking
1CRM
9.0
ConvergeHub
8.0
Channel / partner relationship management
1CRM
9.0
ConvergeHub
8.0

Customer Service & Support

1CRM
9.3
ConvergeHub
7.0
Case management
1CRM
10.0
ConvergeHub
7.0
Call center management
1CRM
9.0
ConvergeHub
Help desk management
1CRM
9.0
ConvergeHub

Marketing Automation

1CRM
10.0
ConvergeHub
9.0
Lead management
1CRM
10.0
ConvergeHub
9.0
Email marketing
1CRM
10.0
ConvergeHub
9.0

CRM Project Management

1CRM
9.7
ConvergeHub
9.0
Task management
1CRM
9.0
ConvergeHub
9.0
Billing and invoicing management
1CRM
10.0
ConvergeHub
9.0
Reporting
1CRM
10.0
ConvergeHub
9.0

CRM Reporting & Analytics

1CRM
9.0
ConvergeHub
8.0
Forecasting
1CRM
8.0
ConvergeHub
Pipeline visualization
1CRM
9.0
ConvergeHub
8.0
Customizable reports
1CRM
10.0
ConvergeHub
8.0

Customization

1CRM
8.5
ConvergeHub
7.5
Custom fields
1CRM
8.0
ConvergeHub
8.0
Custom objects
1CRM
8.0
ConvergeHub
Scripting environment
1CRM
9.0
ConvergeHub
API for custom integration
1CRM
9.0
ConvergeHub
7.0

Security

1CRM
8.5
ConvergeHub
9.0
Single sign-on capability
1CRM
8.0
ConvergeHub
Role-based user permissions
1CRM
9.0
ConvergeHub
9.0

Social CRM

1CRM
7.5
ConvergeHub
Social data
1CRM
7.0
ConvergeHub
Social engagement
1CRM
8.0
ConvergeHub

Integrations with 3rd-party Software

1CRM
9.5
ConvergeHub
Marketing automation
1CRM
9.0
ConvergeHub
Compensation management
1CRM
10.0
ConvergeHub

Platform

1CRM
9.0
ConvergeHub
9.0
Mobile access
1CRM
9.0
ConvergeHub
9.0

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Cons

1CRM

  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.
Prashant Choudhary | TrustRadius Reviewer

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Screenshots

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

1CRM Editions & Modules

Additional Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Rating Summary

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