What users are saying about
56 Ratings
2 Ratings
56 Ratings
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Score 8.3 out of 100
2 Ratings
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Score 8 out of 100

Feature Set Ratings

  • 1CRM ranks higher in 5 feature sets: Sales Force Automation, Customer Service & Support, CRM Reporting & Analytics, Customization, Security
  • ConvergeHub ranks higher in 2 feature sets: Marketing Automation, Platform
  • 1CRM and ConvergeHub are tied in 1 feature set: CRM Project Management

Sales Force Automation

9.3

1CRM

93%
8.3

ConvergeHub

83%
1CRM ranks higher in 9/9 features

Customer data management / contact management

9.6
96%
5 Ratings
9.0
90%
1 Rating

Workflow management

9.5
95%
5 Ratings
9.0
90%
1 Rating

Territory management

9.3
93%
5 Ratings
8.0
80%
1 Rating

Opportunity management

9.6
96%
5 Ratings
9.0
90%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

8.6
86%
5 Ratings
7.0
70%
1 Rating

Contract management

8.8
88%
5 Ratings
8.0
80%
1 Rating

Quote & order management

9.6
96%
5 Ratings
9.0
90%
1 Rating

Interaction tracking

9.6
96%
5 Ratings
8.0
80%
1 Rating

Channel / partner relationship management

9.1
91%
5 Ratings
8.0
80%
1 Rating

Customer Service & Support

9.6

1CRM

96%
7.0

ConvergeHub

70%
1CRM ranks higher in 3/3 features

Case management

9.5
95%
5 Ratings
7.0
70%
1 Rating

Call center management

10.0
100%
5 Ratings
N/A
0 Ratings

Help desk management

9.3
93%
4 Ratings
N/A
0 Ratings

Marketing Automation

8.5

1CRM

85%
9.0

ConvergeHub

90%
ConvergeHub ranks higher in 2/2 features

Lead management

8.6
86%
5 Ratings
9.0
90%
1 Rating

Email marketing

8.3
83%
5 Ratings
9.0
90%
1 Rating

CRM Project Management

9.0

1CRM

90%
9.0

ConvergeHub

90%
1CRM ranks higher in 2/3 features

Task management

9.0
90%
5 Ratings
9.0
90%
1 Rating

Billing and invoicing management

8.7
87%
5 Ratings
9.0
90%
1 Rating

Reporting

9.4
94%
5 Ratings
9.0
90%
1 Rating

CRM Reporting & Analytics

9.1

1CRM

91%
8.0

ConvergeHub

80%
1CRM ranks higher in 3/3 features

Forecasting

8.9
89%
5 Ratings
N/A
0 Ratings

Pipeline visualization

9.4
94%
5 Ratings
8.0
80%
1 Rating

Customizable reports

9.2
92%
5 Ratings
8.0
80%
1 Rating

Customization

8.9

1CRM

89%
7.5

ConvergeHub

75%
1CRM ranks higher in 4/4 features

Custom fields

9.0
90%
5 Ratings
8.0
80%
1 Rating

Custom objects

9.3
93%
4 Ratings
N/A
0 Ratings

Scripting environment

8.6
86%
4 Ratings
N/A
0 Ratings

API for custom integration

8.7
87%
4 Ratings
7.0
70%
1 Rating

Security

9.3

1CRM

93%
9.0

ConvergeHub

90%
1CRM ranks higher in 2/2 features

Single sign-on capability

9.1
91%
5 Ratings
N/A
0 Ratings

Role-based user permissions

9.4
94%
5 Ratings
9.0
90%
1 Rating

Social CRM

9.1

1CRM

91%

ConvergeHub

Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features

Social data

8.9
89%
4 Ratings
N/A
0 Ratings

Social engagement

9.2
92%
4 Ratings
N/A
0 Ratings

Integrations with 3rd-party Software

8.4

1CRM

84%

ConvergeHub

Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features

Marketing automation

8.3
83%
4 Ratings
N/A
0 Ratings

Compensation management

8.6
86%
4 Ratings
N/A
0 Ratings

Platform

7.7

1CRM

77%
9.0

ConvergeHub

90%
ConvergeHub ranks higher in 1/1 features

Mobile access

7.7
77%
4 Ratings
9.0
90%
1 Rating

Attribute Ratings

  • 1CRM is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.6

1CRM

96%
5 Ratings
8.0

ConvergeHub

80%
1 Rating

Usability

9.6

1CRM

96%
4 Ratings

ConvergeHub

N/A
0 Ratings

Support Rating

9.7

1CRM

97%
4 Ratings

ConvergeHub

N/A
0 Ratings

Likelihood to Recommend

1CRM

While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Anonymous | TrustRadius Reviewer

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Cons

1CRM

  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Puneet Madan | TrustRadius Reviewer

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

1CRM Editions & Modules

Additional Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$9 per user - per month

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Usability

1CRM

1CRM 9.6
Based on 4 answers
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Garry Rumrill | TrustRadius Reviewer

ConvergeHub

No score
No answers yet
No answers on this topic

Support Rating

1CRM

1CRM 9.7
Based on 4 answers
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Rey Oneal Garcia | TrustRadius Reviewer

ConvergeHub

No score
No answers yet
No answers on this topic

Alternatives Considered

1CRM

While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
Anonymous | TrustRadius Reviewer

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Screenshots

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