What users are saying about
1CRM vs ConvergeHub
56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 56 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 2 reviews and ratings
Feature Set Ratings
- 1CRM ranks higher in 5 feature sets: Sales Force Automation, Customer Service & Support, CRM Reporting & Analytics, Customization, Security
- ConvergeHub ranks higher in 2 feature sets: Marketing Automation, Platform
- 1CRM and ConvergeHub are tied in 1 feature set: CRM Project Management
Sales Force Automation

9.3
1CRM
93%
8.3
ConvergeHub
83%
1CRM ranks higher in 9/9 features
1CRM ranks higher in 9/9 features
Customer data management / contact management

9.6
96%
5 Ratings
9.0
90%
1 Rating
Workflow management

9.5
95%
5 Ratings
9.0
90%
1 Rating
Territory management

9.3
93%
5 Ratings
8.0
80%
1 Rating
Opportunity management

9.6
96%
5 Ratings
9.0
90%
1 Rating
Integration with email client (e.g., Outlook or Gmail)

8.6
86%
5 Ratings
7.0
70%
1 Rating
Contract management

8.8
88%
5 Ratings
8.0
80%
1 Rating
Quote & order management

9.6
96%
5 Ratings
9.0
90%
1 Rating
Interaction tracking

9.6
96%
5 Ratings
8.0
80%
1 Rating
Channel / partner relationship management

9.1
91%
5 Ratings
8.0
80%
1 Rating
Customer Service & Support

9.6
1CRM
96%
7.0
ConvergeHub
70%
1CRM ranks higher in 3/3 features
1CRM ranks higher in 3/3 features
Case management

9.5
95%
5 Ratings
7.0
70%
1 Rating
Call center management

10.0
100%
5 Ratings
N/A
0 Ratings
Help desk management

9.3
93%
4 Ratings
N/A
0 Ratings
Marketing Automation

8.5
1CRM
85%
9.0
ConvergeHub
90%
ConvergeHub ranks higher in 2/2 features
ConvergeHub ranks higher in 2/2 features
Lead management

8.6
86%
5 Ratings
9.0
90%
1 Rating
Email marketing

8.3
83%
5 Ratings
9.0
90%
1 Rating
CRM Project Management

9.0
1CRM
90%
9.0
ConvergeHub
90%
1CRM ranks higher in 2/3 features
1CRM ranks higher in 2/3 features
Task management

9.0
90%
5 Ratings
9.0
90%
1 Rating
Billing and invoicing management

8.7
87%
5 Ratings
9.0
90%
1 Rating
Reporting

9.4
94%
5 Ratings
9.0
90%
1 Rating
CRM Reporting & Analytics

9.1
1CRM
91%
8.0
ConvergeHub
80%
1CRM ranks higher in 3/3 features
1CRM ranks higher in 3/3 features
Forecasting

8.9
89%
5 Ratings
N/A
0 Ratings
Pipeline visualization

9.4
94%
5 Ratings
8.0
80%
1 Rating
Customizable reports

9.2
92%
5 Ratings
8.0
80%
1 Rating
Customization

8.9
1CRM
89%
7.5
ConvergeHub
75%
1CRM ranks higher in 4/4 features
1CRM ranks higher in 4/4 features
Custom fields

9.0
90%
5 Ratings
8.0
80%
1 Rating
Custom objects

9.3
93%
4 Ratings
N/A
0 Ratings
Scripting environment

8.6
86%
4 Ratings
N/A
0 Ratings
API for custom integration

8.7
87%
4 Ratings
7.0
70%
1 Rating
Security

9.3
1CRM
93%
9.0
ConvergeHub
90%
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Single sign-on capability

9.1
91%
5 Ratings
N/A
0 Ratings
Role-based user permissions

9.4
94%
5 Ratings
9.0
90%
1 Rating
Social CRM

9.1
1CRM
91%
ConvergeHub
Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Social data

8.9
89%
4 Ratings
N/A
0 Ratings
Social engagement

9.2
92%
4 Ratings
N/A
0 Ratings
Integrations with 3rd-party Software

8.4
1CRM
84%
ConvergeHub
Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Marketing automation

8.3
83%
4 Ratings
N/A
0 Ratings
Compensation management

8.6
86%
4 Ratings
N/A
0 Ratings
Platform

7.7
1CRM
77%
9.0
ConvergeHub
90%
ConvergeHub ranks higher in 1/1 features
ConvergeHub ranks higher in 1/1 features
Mobile access

7.7
77%
4 Ratings
9.0
90%
1 Rating
Attribute Ratings
- 1CRM is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

9.6
1CRM
96%
5 Ratings
8.0
ConvergeHub
80%
1 Rating
Usability

9.6
1CRM
96%
4 Ratings
ConvergeHub
N/A
0 Ratings
Support Rating

9.7
1CRM
97%
4 Ratings
ConvergeHub
N/A
0 Ratings
Likelihood to Recommend
1CRM
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.

Verified User
Analyst in Finance and Accounting
Capital Markets Company, 51-200 employeesConvergeHub
It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Pros
1CRM
- Sales management.
- Marketing management.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
ConvergeHub
- The dashboards are really good and feature laden.
- The UI is really intuitive as well as user friendly.
- Automation of simple tasks as well as the marketing process is really easy.
- Above all the pricing takes the cake here.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Cons
1CRM
- It should also have voice commands.
- UX needs to be more interactive.
- Rest is great.
Product Developer
DXC TechnologyInformation Technology & Services, 10,001+ employees
ConvergeHub
- Customer support isn't that great, takes a lot of time to respond.
- Notifications are not on time, i.e. they are delayed and not real time.
- Lack of integration with other applications.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Pricing Details
1CRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—1CRM Editions & Modules
—
Additional Pricing Details
—ConvergeHub
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$9 per user - per month
ConvergeHub Editions & Modules
Edition
Lite | $91 |
---|---|
Professional | $291 |
Premium | $591 |
- per user - per month
Additional Pricing Details
—Usability
1CRM
1CRM 9.6
Based on 4 answers
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Technical Product Specialist
Northern Safety & IndustrialRetail, 201-500 employees
ConvergeHub
No score
No answers yet
No answers on this topic
Support Rating
1CRM
1CRM 9.7
Based on 4 answers
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Account Manager
Reed Elsevier PhilippinesLegal Services, 1001-5000 employees
ConvergeHub
No score
No answers yet
No answers on this topic
Alternatives Considered
1CRM

Verified User
Analyst in Finance and Accounting
Capital Markets Company, 51-200 employeesConvergeHub
ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Return on Investment
1CRM
- It has overall increased sales productivity.
- Has reduced lead time for customer and made the deliveries faster and more efficient.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
ConvergeHub
- It helps increase the overall productivity by automating daily routine tasks.
- Sales & marketing process becomes easier and more productive.
- Workflow management is easier.
- Overall productivity increases many-fold.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees