What users are saying about
56 Ratings
18 Ratings
56 Ratings
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Score 8.3 out of 100
18 Ratings
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Score 4.6 out of 100

Feature Set Ratings

  • 1CRM ranks higher in 5 feature sets: Sales Force Automation, Customer Service & Support, CRM Reporting & Analytics, Security, Social CRM
  • Demandforce ranks higher in 4 feature sets: Marketing Automation, Customization, Integrations with 3rd-party Software, Platform
  • 1CRM and Demandforce are tied in 1 feature set: CRM Project Management

Sales Force Automation

9.3

1CRM

93%
7.8

Demandforce

78%
1CRM ranks higher in 9/9 features

Customer data management / contact management

9.6
96%
5 Ratings
8.0
80%
2 Ratings

Workflow management

9.6
96%
5 Ratings
9.0
90%
1 Rating

Territory management

9.3
93%
5 Ratings
7.0
70%
1 Rating

Opportunity management

9.6
96%
5 Ratings
8.0
80%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

8.6
86%
5 Ratings
8.0
80%
1 Rating

Contract management

8.8
88%
5 Ratings
7.0
70%
1 Rating

Quote & order management

9.6
96%
5 Ratings
7.0
70%
1 Rating

Interaction tracking

9.6
96%
5 Ratings
8.0
80%
1 Rating

Channel / partner relationship management

9.1
91%
5 Ratings
8.0
80%
1 Rating

Customer Service & Support

9.6

1CRM

96%
9.0

Demandforce

90%
1CRM ranks higher in 3/3 features

Case management

9.5
95%
5 Ratings
9.0
90%
2 Ratings

Call center management

10.0
100%
5 Ratings
9.0
90%
2 Ratings

Help desk management

9.3
93%
4 Ratings
9.0
90%
2 Ratings

Marketing Automation

8.5

1CRM

85%
9.0

Demandforce

90%
Demandforce ranks higher in 2/2 features

Lead management

8.6
86%
5 Ratings
9.0
90%
1 Rating

Email marketing

8.3
83%
5 Ratings
9.0
90%
3 Ratings

CRM Project Management

9.0

1CRM

90%
9.0

Demandforce

90%
1CRM ranks higher in 2/3 features

Task management

9.0
90%
5 Ratings
9.0
90%
1 Rating

Billing and invoicing management

8.7
87%
5 Ratings
9.0
90%
1 Rating

Reporting

9.4
94%
5 Ratings
9.0
90%
1 Rating

CRM Reporting & Analytics

9.1

1CRM

91%
9.0

Demandforce

90%
1CRM ranks higher in 2/3 features

Forecasting

8.9
89%
5 Ratings
9.0
90%
1 Rating

Pipeline visualization

9.4
94%
5 Ratings
9.0
90%
1 Rating

Customizable reports

9.1
91%
5 Ratings
9.0
90%
1 Rating

Customization

8.9

1CRM

89%
9.0

Demandforce

90%
Demandforce ranks higher in 3/4 features

Custom fields

9.0
90%
5 Ratings
9.0
90%
2 Ratings

Custom objects

9.3
93%
4 Ratings
9.0
90%
2 Ratings

Scripting environment

8.6
86%
4 Ratings
9.0
90%
2 Ratings

API for custom integration

8.7
87%
4 Ratings
9.0
90%
1 Rating

Security

9.3

1CRM

93%
9.0

Demandforce

90%
1CRM ranks higher in 2/2 features

Single sign-on capability

9.1
91%
5 Ratings
9.0
90%
2 Ratings

Role-based user permissions

9.4
94%
5 Ratings
9.0
90%
1 Rating

Social CRM

9.1

1CRM

91%
9.0

Demandforce

90%
1CRM ranks higher in 1/2 features

Social data

8.9
89%
4 Ratings
9.0
90%
1 Rating

Social engagement

9.2
92%
4 Ratings
9.0
90%
1 Rating

Integrations with 3rd-party Software

8.4

1CRM

84%
9.0

Demandforce

90%
Demandforce ranks higher in 2/2 features

Marketing automation

8.3
83%
4 Ratings
9.0
90%
1 Rating

Compensation management

8.6
86%
4 Ratings
9.0
90%
1 Rating

Platform

7.7

1CRM

77%
9.0

Demandforce

90%
Demandforce ranks higher in 1/1 features

Mobile access

7.7
77%
4 Ratings
9.0
90%
2 Ratings

Attribute Ratings

  • 1CRM is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.6

1CRM

96%
5 Ratings
3.0

Demandforce

30%
7 Ratings

Likelihood to Renew

1CRM

N/A
0 Ratings
9.0

Demandforce

90%
3 Ratings

Usability

9.6

1CRM

96%
4 Ratings

Demandforce

N/A
0 Ratings

Support Rating

9.7

1CRM

97%
4 Ratings

Demandforce

N/A
0 Ratings

Likelihood to Recommend

1CRM

While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Anonymous | TrustRadius Reviewer

Demandforce

We use Demandforce to reach out to 'old' customers. If they have not had an invoice generated in X number of days/weeks/months/years, we can create a custom campaign via email/text to reach out to them and attempt to re-engage with those customers to generate new 'existing business' or entirely new leads for our Sales team to run.
Anonymous | TrustRadius Reviewer

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

Demandforce

  • Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
  • Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
  • Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.
Arielle Calugay | TrustRadius Reviewer

Cons

1CRM

  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Puneet Madan | TrustRadius Reviewer

Demandforce

  • Flexibility in Design!
  • Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
  • Usability (it's a bit clunky)
Anonymous | TrustRadius Reviewer

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

1CRM Editions & Modules

Additional Pricing Details

Demandforce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$399 per month

Demandforce Editions & Modules

Edition
DemandForce$399.001
  1. per month
Additional Pricing Details

Likelihood to Renew

1CRM

No score
No answers yet
No answers on this topic

Demandforce

Demandforce 9.0
Based on 3 answers
We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.
Anonymous | TrustRadius Reviewer

Usability

1CRM

1CRM 9.6
Based on 4 answers
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Garry Rumrill | TrustRadius Reviewer

Demandforce

No score
No answers yet
No answers on this topic

Support Rating

1CRM

1CRM 9.7
Based on 4 answers
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Rey Oneal Garcia | TrustRadius Reviewer

Demandforce

No score
No answers yet
No answers on this topic

Alternatives Considered

1CRM

While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
Anonymous | TrustRadius Reviewer

Demandforce

I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.
Anonymous | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

Demandforce

  • It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.
Jason McElweenie | TrustRadius Reviewer

Screenshots

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