What users are saying about
1CRM vs Demandforce
56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 56 reviews and ratings
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 4.6 out of 100
Based on 18 reviews and ratings
Feature Set Ratings
- 1CRM ranks higher in 5 feature sets: Sales Force Automation, Customer Service & Support, CRM Reporting & Analytics, Security, Social CRM
- Demandforce ranks higher in 4 feature sets: Marketing Automation, Customization, Integrations with 3rd-party Software, Platform
- 1CRM and Demandforce are tied in 1 feature set: CRM Project Management
Sales Force Automation

9.3
1CRM
93%
7.8
Demandforce
78%
1CRM ranks higher in 9/9 features
1CRM ranks higher in 9/9 features
Customer data management / contact management

9.6
96%
5 Ratings
8.0
80%
2 Ratings
Workflow management

9.6
96%
5 Ratings
9.0
90%
1 Rating
Territory management

9.3
93%
5 Ratings
7.0
70%
1 Rating
Opportunity management

9.6
96%
5 Ratings
8.0
80%
1 Rating
Integration with email client (e.g., Outlook or Gmail)

8.6
86%
5 Ratings
8.0
80%
1 Rating
Contract management

8.8
88%
5 Ratings
7.0
70%
1 Rating
Quote & order management

9.6
96%
5 Ratings
7.0
70%
1 Rating
Interaction tracking

9.6
96%
5 Ratings
8.0
80%
1 Rating
Channel / partner relationship management

9.1
91%
5 Ratings
8.0
80%
1 Rating
Customer Service & Support

9.6
1CRM
96%
9.0
Demandforce
90%
1CRM ranks higher in 3/3 features
1CRM ranks higher in 3/3 features
Case management

9.5
95%
5 Ratings
9.0
90%
2 Ratings
Call center management

10.0
100%
5 Ratings
9.0
90%
2 Ratings
Help desk management

9.3
93%
4 Ratings
9.0
90%
2 Ratings
Marketing Automation

8.5
1CRM
85%
9.0
Demandforce
90%
Demandforce ranks higher in 2/2 features
Demandforce ranks higher in 2/2 features
Lead management

8.6
86%
5 Ratings
9.0
90%
1 Rating
Email marketing

8.3
83%
5 Ratings
9.0
90%
3 Ratings
CRM Project Management

9.0
1CRM
90%
9.0
Demandforce
90%
1CRM ranks higher in 2/3 features
1CRM ranks higher in 2/3 features
Task management

9.0
90%
5 Ratings
9.0
90%
1 Rating
Billing and invoicing management

8.7
87%
5 Ratings
9.0
90%
1 Rating
Reporting

9.4
94%
5 Ratings
9.0
90%
1 Rating
CRM Reporting & Analytics

9.1
1CRM
91%
9.0
Demandforce
90%
1CRM ranks higher in 2/3 features
1CRM ranks higher in 2/3 features
Forecasting

8.9
89%
5 Ratings
9.0
90%
1 Rating
Pipeline visualization

9.4
94%
5 Ratings
9.0
90%
1 Rating
Customizable reports

9.1
91%
5 Ratings
9.0
90%
1 Rating
Customization

8.9
1CRM
89%
9.0
Demandforce
90%
Demandforce ranks higher in 3/4 features
Demandforce ranks higher in 3/4 features
Custom fields

9.0
90%
5 Ratings
9.0
90%
2 Ratings
Custom objects

9.3
93%
4 Ratings
9.0
90%
2 Ratings
Scripting environment

8.6
86%
4 Ratings
9.0
90%
2 Ratings
API for custom integration

8.7
87%
4 Ratings
9.0
90%
1 Rating
Security

9.3
1CRM
93%
9.0
Demandforce
90%
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Single sign-on capability

9.1
91%
5 Ratings
9.0
90%
2 Ratings
Role-based user permissions

9.4
94%
5 Ratings
9.0
90%
1 Rating
Social CRM

9.1
1CRM
91%
9.0
Demandforce
90%
1CRM ranks higher in 1/2 features
1CRM ranks higher in 1/2 features
Social data

8.9
89%
4 Ratings
9.0
90%
1 Rating
Social engagement

9.2
92%
4 Ratings
9.0
90%
1 Rating
Integrations with 3rd-party Software

8.4
1CRM
84%
9.0
Demandforce
90%
Demandforce ranks higher in 2/2 features
Demandforce ranks higher in 2/2 features
Marketing automation

8.3
83%
4 Ratings
9.0
90%
1 Rating
Compensation management

8.6
86%
4 Ratings
9.0
90%
1 Rating
Platform

7.7
1CRM
77%
9.0
Demandforce
90%
Demandforce ranks higher in 1/1 features
Demandforce ranks higher in 1/1 features
Mobile access

7.7
77%
4 Ratings
9.0
90%
2 Ratings
Attribute Ratings
- 1CRM is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

9.6
1CRM
96%
5 Ratings
3.0
Demandforce
30%
7 Ratings
Likelihood to Renew

1CRM
N/A
0 Ratings
9.0
Demandforce
90%
3 Ratings
Usability

9.6
1CRM
96%
4 Ratings
Demandforce
N/A
0 Ratings
Support Rating

9.7
1CRM
97%
4 Ratings
Demandforce
N/A
0 Ratings
Likelihood to Recommend
1CRM
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.

Verified User
Analyst in Finance and Accounting
Capital Markets Company, 51-200 employeesDemandforce
We use Demandforce to reach out to 'old' customers. If they have not had an invoice generated in X number of days/weeks/months/years, we can create a custom campaign via email/text to reach out to them and attempt to re-engage with those customers to generate new 'existing business' or entirely new leads for our Sales team to run.

Verified User
Director in Information Technology
Consumer Services Company, 51-200 employeesPros
1CRM
- Sales management.
- Marketing management.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Demandforce
- Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
- Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
- Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.
Patient Relations & Optometrist's Assistant
UrbanKickHospital & Health Care, 11-50 employees
Cons
1CRM
- It should also have voice commands.
- UX needs to be more interactive.
- Rest is great.
Product Developer
DXC TechnologyInformation Technology & Services, 10,001+ employees
Demandforce
- Flexibility in Design!
- Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
- Usability (it's a bit clunky)

Verified User
Professional in Marketing
Retail Company, 11-50 employeesPricing Details
1CRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—1CRM Editions & Modules
—
Additional Pricing Details
—Demandforce
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$399 per month
Demandforce Editions & Modules
Edition
DemandForce | $399.001 |
---|
- per month
Additional Pricing Details
—Likelihood to Renew
1CRM
No score
No answers yet
No answers on this topic
Demandforce
Demandforce 9.0
Based on 3 answers
We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.

Verified User
Professional in Marketing
Retail Company, 11-50 employeesUsability
1CRM
1CRM 9.6
Based on 4 answers
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Technical Product Specialist
Northern Safety & IndustrialRetail, 201-500 employees
Demandforce
No score
No answers yet
No answers on this topic
Support Rating
1CRM
1CRM 9.7
Based on 4 answers
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Account Manager
Reed Elsevier PhilippinesLegal Services, 1001-5000 employees
Demandforce
No score
No answers yet
No answers on this topic
Alternatives Considered
1CRM

Verified User
Analyst in Finance and Accounting
Capital Markets Company, 51-200 employeesDemandforce
I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.

Verified User
Director in Information Technology
Consumer Services Company, 51-200 employeesReturn on Investment
1CRM
- It has overall increased sales productivity.
- Has reduced lead time for customer and made the deliveries faster and more efficient.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Demandforce
- It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.
Digital Marketing
Luminess AirMarketing and Advertising, 1-10 employees