1CRM vs Demandforce | TrustRadius

Likelihood to Recommend

It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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We use Demandforce to reach out to 'old' customers. If they have not had an invoice generated in X number of days/weeks/months/years, we can create a custom campaign via email/text to reach out to them and attempt to re-engage with those customers to generate new 'existing business' or entirely new leads for our Sales team to run.

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Verified User

Director in Information Technology

Consumer Services Company, 51-200 employees

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Feature Rating Comparison

1CRM

Demandforce

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

1CRM

Demandforce

Case management

Call center management

Help desk management

1CRM

Demandforce

Lead management

Email marketing

1CRM

Marketing automation

Compensation management

1CRM

Demandforce

Mobile access

Pros

Easy to navigate
Easy to store and update customer information

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Rey Oneal Garcia

Account Manager

Reed Elsevier PhilippinesLegal Services, 1001-5000 employees

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Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.

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Arielle Calugay

Patient Relations & Optometrist's Assistant

UrbanKickHospital & Health Care, 11-50 employees

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Cons

Some random logouts but way less compared to others.
Becomes a little cluttered as it has all products, services and order management.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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Flexibility in Design!
Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
Usability (it's a bit clunky)

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Verified User

Professional in Marketing

Retail Company, 11-50 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Demandforce 9.0

Based on 3 answers

We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.

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Verified User

Professional in Marketing

Retail Company, 11-50 employees

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Usability

1CRM 9.0

Based on 1 answer

There are/is still room for improvement. But overall it delivers what is expected of it.

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Rey Oneal Garcia

Account Manager

Reed Elsevier PhilippinesLegal Services, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Support Rating

1CRM 10.0

Based on 1 answer

I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.

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Rey Oneal Garcia

Account Manager

Reed Elsevier PhilippinesLegal Services, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.

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Verified User

Director in Information Technology

Consumer Services Company, 51-200 employees

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Return on Investment

It has overall increased sales productivity.
Has reduced lead time for customer and made the deliveries faster and more efficient.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.

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Jason McElweenie

Digital Marketing

Luminess AirMarketing and Advertising, 1-10 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

General

Demandforce

1CRM

Demandforce

1CRM

Demandforce

Likelihood to Recommend

1CRM

Demandforce

Feature Rating Comparison

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Case management

Call center management

Help desk management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Forecasting

Pipeline visualization

Customizable reports

Custom fields

Custom objects

Scripting environment

API for custom integration

Single sign-on capability

Role-based user permissions

Social data

Social engagement

Marketing automation

Compensation management

Mobile access

Pros

1CRM

Demandforce

Cons

1CRM

Demandforce

Likelihood to Renew

1CRM

Demandforce

Usability

1CRM

Demandforce

Support Rating

1CRM

Demandforce

Alternatives Considered

1CRM

Demandforce

Return on Investment

1CRM

Demandforce

Screenshots

1CRM

Demandforce

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

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