1CRM vs. Demandforce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1CRM
Score 7.0 out of 10
N/A
1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.
$15
per month
Demandforce
Score 7.7 out of 10
N/A
Demandforce is a solution available to the medical, veterinarian, lifestyle and automotive industries. Demandforce offers a variety of communication and office workflow solutions from appointment reminders and two-way text to marketing solutions like email campaign templates and online reputation management tools. Demandforce helps attract, retain, and grow a customer base.N/A
Pricing
1CRMDemandforce
Editions & Modules
Startup
$15
per month
Startup+
$23
per month
Professional
$33
per month
Enterprise
$39
per month
Free
Free trial
No answers on this topic
Offerings
Pricing Offerings
1CRMDemandforce
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTry 1CRM free for 30 days, no credit card required
More Pricing Information
Features
1CRMDemandforce
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
1CRM
9.8
5 Ratings
24% above category average
Demandforce
7.8
2 Ratings
1% above category average
Customer data management / contact management9.95 Ratings8.02 Ratings
Workflow management9.85 Ratings9.01 Ratings
Territory management9.75 Ratings7.01 Ratings
Opportunity management9.95 Ratings8.01 Ratings
Integration with email client (e.g., Outlook or Gmail)9.45 Ratings8.01 Ratings
Contract management9.65 Ratings7.01 Ratings
Quote & order management9.95 Ratings7.01 Ratings
Interaction tracking9.95 Ratings8.01 Ratings
Channel / partner relationship management9.75 Ratings8.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
1CRM
9.7
5 Ratings
26% above category average
Demandforce
9.0
2 Ratings
18% above category average
Case management9.85 Ratings9.02 Ratings
Call center management10.05 Ratings9.02 Ratings
Help desk management9.14 Ratings9.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
1CRM
8.1
5 Ratings
7% above category average
Demandforce
9.0
3 Ratings
17% above category average
Lead management8.15 Ratings9.01 Ratings
Email marketing8.05 Ratings9.03 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
1CRM
8.6
5 Ratings
13% above category average
Demandforce
9.0
1 Ratings
17% above category average
Task management9.05 Ratings9.01 Ratings
Billing and invoicing management8.35 Ratings9.01 Ratings
Reporting8.55 Ratings9.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
1CRM
8.4
5 Ratings
10% above category average
Demandforce
9.0
1 Ratings
17% above category average
Forecasting8.35 Ratings9.01 Ratings
Pipeline visualization8.55 Ratings9.01 Ratings
Customizable reports8.45 Ratings9.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
1CRM
8.5
5 Ratings
11% above category average
Demandforce
9.0
2 Ratings
17% above category average
Custom fields8.45 Ratings9.02 Ratings
Custom objects9.14 Ratings9.02 Ratings
Scripting environment8.24 Ratings9.02 Ratings
API for custom integration8.34 Ratings9.01 Ratings
Security
Comparison of Security features of Product A and Product B
1CRM
8.5
5 Ratings
2% above category average
Demandforce
9.0
2 Ratings
8% above category average
Single sign-on capability8.45 Ratings9.02 Ratings
Role-based user permissions8.55 Ratings9.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
1CRM
8.4
4 Ratings
14% above category average
Demandforce
9.0
1 Ratings
21% above category average
Social data8.44 Ratings9.01 Ratings
Social engagement8.54 Ratings9.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
1CRM
7.8
4 Ratings
9% above category average
Demandforce
9.0
1 Ratings
23% above category average
Marketing automation8.04 Ratings9.01 Ratings
Compensation management7.64 Ratings9.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
1CRM
7.2
4 Ratings
4% below category average
Demandforce
9.0
2 Ratings
18% above category average
Mobile access7.24 Ratings9.02 Ratings
Best Alternatives
1CRMDemandforce
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
1CRMDemandforce
Likelihood to Recommend
9.9
(5 ratings)
3.0
(7 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(3 ratings)
Usability
9.9
(4 ratings)
-
(0 ratings)
Support Rating
9.9
(4 ratings)
-
(0 ratings)
User Testimonials
1CRMDemandforce
Likelihood to Recommend
Converge Technology Solutions
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Read full review
Demandforce
We use Demandforce to reach out to 'old' customers. If they have not had an invoice generated in X number of days/weeks/months/years, we can create a custom campaign via email/text to reach out to them and attempt to re-engage with those customers to generate new 'existing business' or entirely new leads for our Sales team to run.
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Pros
Converge Technology Solutions
  • Sales management.
  • Marketing management.
Read full review
Demandforce
  • Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
  • Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
  • Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.
Read full review
Cons
Converge Technology Solutions
  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Read full review
Demandforce
  • Flexibility in Design!
  • Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
  • Usability (it's a bit clunky)
Read full review
Likelihood to Renew
Converge Technology Solutions
No answers on this topic
Demandforce
We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.
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Usability
Converge Technology Solutions
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Read full review
Demandforce
No answers on this topic
Support Rating
Converge Technology Solutions
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
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Demandforce
No answers on this topic
Alternatives Considered
Converge Technology Solutions
While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
Read full review
Demandforce
I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.
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Return on Investment
Converge Technology Solutions
  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Read full review
Demandforce
  • It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.
Read full review
ScreenShots

Demandforce Screenshots

Screenshot of Demandforce's email campaign studio solution to communicate with customers via email marketing with unique and customizable templates.Screenshot of Demandforce's phone solution to communicate with customers.Screenshot of Demandforce's mobile app to manage the business while on the go.Screenshot of Demandforce's online booking solution allows customers to book without having to communicate directly with the front office.Screenshot of Demandforce's appointment reminder solution made to increase workflow and reduce no shows.Screenshot of Demandforce's online reputation management tools made to help gain new customers.