What users are saying about
40 Ratings
10 Ratings
40 Ratings
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Score 8 out of 100
10 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

1CRM

It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.
Prashant Choudhary | TrustRadius Reviewer

Dubsado

I would say it's best suited for small businesses (solo entrepreneurs or less than 10 employees) who work on a project basis.
Morgan Specht | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
8.9
Dubsado
7.5
Customer data management / contact management
1CRM
9.0
Dubsado
8.8
Workflow management
1CRM
9.0
Dubsado
6.4
Territory management
1CRM
9.0
Dubsado
Opportunity management
1CRM
9.5
Dubsado
7.4
Integration with email client (e.g., Outlook or Gmail)
1CRM
8.5
Dubsado
8.3
Contract management
1CRM
8.0
Dubsado
9.5
Quote & order management
1CRM
9.5
Dubsado
9.3
Interaction tracking
1CRM
9.0
Dubsado
3.0
Channel / partner relationship management
1CRM
9.0
Dubsado

Customer Service & Support

1CRM
9.5
Dubsado
Case management
1CRM
10.0
Dubsado
Call center management
1CRM
9.5
Dubsado
Help desk management
1CRM
9.0
Dubsado

Marketing Automation

1CRM
10.0
Dubsado
6.4
Lead management
1CRM
10.0
Dubsado
6.4
Email marketing
1CRM
10.0
Dubsado

CRM Project Management

1CRM
9.5
Dubsado
8.4
Task management
1CRM
9.0
Dubsado
6.0
Billing and invoicing management
1CRM
9.5
Dubsado
10.0
Reporting
1CRM
10.0
Dubsado
9.3

CRM Reporting & Analytics

1CRM
9.5
Dubsado
5.7
Forecasting
1CRM
9.0
Dubsado
6.0
Pipeline visualization
1CRM
9.5
Dubsado
5.9
Customizable reports
1CRM
10.0
Dubsado
5.3

Customization

1CRM
8.6
Dubsado
5.1
Custom fields
1CRM
8.5
Dubsado
8.6
Custom objects
1CRM
8.0
Dubsado
9.0
Scripting environment
1CRM
9.0
Dubsado
1.0
API for custom integration
1CRM
9.0
Dubsado
2.0

Security

1CRM
9.3
Dubsado
6.0
Single sign-on capability
1CRM
9.0
Dubsado
5.0
Role-based user permissions
1CRM
9.5
Dubsado
7.0

Social CRM

1CRM
7.5
Dubsado
1.0
Social data
1CRM
7.0
Dubsado
1.0
Social engagement
1CRM
8.0
Dubsado
1.0

Integrations with 3rd-party Software

1CRM
9.5
Dubsado
1.0
Marketing automation
1CRM
9.0
Dubsado
1.0
Compensation management
1CRM
10.0
Dubsado
1.0

Platform

1CRM
9.0
Dubsado
1.0
Mobile access
1CRM
9.0
Dubsado
1.0

Pros

1CRM

  • Easy to navigate
  • Easy to store and update customer information
Rey Oneal Garcia | TrustRadius Reviewer

Dubsado

  • Invoicing: makes receiving payments easy for myself and clients
  • Forms: customizable and easy to set up
  • Email
Emilie Smith | TrustRadius Reviewer

Cons

1CRM

  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.
Prashant Choudhary | TrustRadius Reviewer

Dubsado

  • Sometimes it's hard to see the buttons, like the ADD button. Maybe it could be in a darker color?
🧁Mary BRANDT, M.A.🧁 | TrustRadius Reviewer

Usability

1CRM

1CRM 9.0
Based on 1 answer
There are/is still room for improvement. But overall it delivers what is expected of it.
Rey Oneal Garcia | TrustRadius Reviewer

Dubsado

No score
No answers yet
No answers on this topic

Support Rating

1CRM

1CRM 10.0
Based on 1 answer
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Rey Oneal Garcia | TrustRadius Reviewer

Dubsado

No score
No answers yet
No answers on this topic

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

Dubsado

Dubsado overall is so multifunctional that the other platforms didn't stand a chance. I will say I do use ClickUp alongside Dubsado. Dubsado isn't super awesome for task organization and management, but ClickUp blows all the other task management software out of the water. Combining the two has been a game changer for sure.
Heather Herring | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

Dubsado

  • Clients are excited to hire me because my onboarding process is so professional
  • Easy of use makes collecting payment from clients easy
  • Streamlined process allows me to charge more for my services
Morgan Specht | TrustRadius Reviewer

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

1CRM Editions & Modules

Additional Pricing Details

Dubsado

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dubsado Editions & Modules

Edition
Monthly Plan$351
Yearly Plan$3502
  1. Per Month [3 Users]
  2. Per Year [3 Users]
Additional Pricing Details
For Additional Users: 4-10 users $25.00 per month; 11-20 users $45.00 per month; 21-30 users $60.00 per month

Rating Summary

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