1CRM vs. Dubsado

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1CRM
Score 6.9 out of 10
N/A
1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.
$15
per month
Dubsado
Score 8.3 out of 10
N/A
Dubsado, from the company of the same name Burbank, is a small business technology management solution, providing contact and contract management, invoicing, and calendaring, in an all-in-one solution.
$35
Per Month [3 Users]
Pricing
1CRMDubsado
Editions & Modules
Startup
$15
per month
Startup+
$23
per month
Professional
$33
per month
Enterprise
$39
per month
Free
Free trial
Monthly Plan
$35.00
Per Month [3 Users]
Yearly Plan
$350.00
Per Year [3 Users]
Offerings
Pricing Offerings
1CRMDubsado
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTry 1CRM free for 30 days, no credit card requiredFor Additional Users: 4-10 users $25.00 per month; 11-20 users $45.00 per month; 21-30 users $60.00 per month
More Pricing Information
Features
1CRMDubsado
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
1CRM
9.8
5 Ratings
24% above category average
Dubsado
9.0
9 Ratings
16% above category average
Customer data management / contact management9.95 Ratings8.88 Ratings
Workflow management9.85 Ratings9.49 Ratings
Territory management9.75 Ratings00 Ratings
Opportunity management9.95 Ratings8.95 Ratings
Integration with email client (e.g., Outlook or Gmail)9.45 Ratings9.17 Ratings
Contract management9.65 Ratings9.69 Ratings
Quote & order management9.95 Ratings8.87 Ratings
Interaction tracking9.95 Ratings9.17 Ratings
Channel / partner relationship management9.75 Ratings8.03 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
1CRM
9.7
5 Ratings
26% above category average
Dubsado
8.2
3 Ratings
9% above category average
Case management9.85 Ratings7.23 Ratings
Call center management10.05 Ratings10.01 Ratings
Help desk management9.14 Ratings7.32 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
1CRM
8.1
5 Ratings
7% above category average
Dubsado
8.1
6 Ratings
7% above category average
Lead management8.15 Ratings8.16 Ratings
Email marketing8.05 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
1CRM
8.6
5 Ratings
13% above category average
Dubsado
7.6
9 Ratings
0% above category average
Task management9.05 Ratings6.78 Ratings
Billing and invoicing management8.35 Ratings8.49 Ratings
Reporting8.55 Ratings7.77 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
1CRM
8.4
5 Ratings
10% above category average
Dubsado
8.3
6 Ratings
9% above category average
Forecasting8.35 Ratings8.93 Ratings
Pipeline visualization8.55 Ratings8.46 Ratings
Customizable reports8.45 Ratings7.66 Ratings
Customization
Comparison of Customization features of Product A and Product B
1CRM
8.5
5 Ratings
11% above category average
Dubsado
8.8
9 Ratings
15% above category average
Custom fields8.45 Ratings8.39 Ratings
Custom objects9.14 Ratings8.46 Ratings
Scripting environment8.24 Ratings9.92 Ratings
API for custom integration8.34 Ratings8.55 Ratings
Security
Comparison of Security features of Product A and Product B
1CRM
8.5
5 Ratings
2% above category average
Dubsado
7.9
6 Ratings
5% below category average
Single sign-on capability8.45 Ratings7.83 Ratings
Role-based user permissions8.55 Ratings8.05 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
1CRM
8.4
4 Ratings
15% above category average
Dubsado
6.9
2 Ratings
5% below category average
Social data8.44 Ratings6.92 Ratings
Social engagement8.54 Ratings6.92 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
1CRM
7.8
4 Ratings
9% above category average
Dubsado
4.7
3 Ratings
41% below category average
Marketing automation8.04 Ratings5.53 Ratings
Compensation management7.64 Ratings4.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
1CRM
7.2
4 Ratings
4% below category average
Dubsado
6.9
2 Ratings
8% below category average
Mobile access7.24 Ratings6.92 Ratings
Best Alternatives
1CRMDubsado
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
1CRMDubsado
Likelihood to Recommend
9.9
(5 ratings)
9.4
(9 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
Usability
9.9
(4 ratings)
8.9
(5 ratings)
Support Rating
9.9
(4 ratings)
9.2
(5 ratings)
User Testimonials
1CRMDubsado
Likelihood to Recommend
Converge Technology Solutions
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Read full review
Dubsado
If you are a small service-based business owner looking for a CRM to automate your customer journey then this is for you. This platform is very customizable and can be really powerful once you set it up fully. This is like putting puzzle pieces together. First you need to setup all the pieces like scheduler, lead capture form, proposal, packages, invoices, contract and then setup the workflow automation. It will be helpful if you map your process in a mind-mapping tool first so it’s easy to see on high level what you need accomplished. This platform is not suitable for big companies or SaaS industry because the tagging system is not robust.
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Pros
Converge Technology Solutions
  • Sales management.
  • Marketing management.
Read full review
Dubsado
  • Invoicing & expense reporting all in one place! I don't have to spend hours poring over my bank account transactions to find my biz expenses anymore!
  • The built-in call scheduler is awesome! I can create various appointment schedulers with multiple availabilities, and collect payments right up front, too!
  • Dubsado also has a sweet Client Portal where my clients can login and see all their activity with me at a glance.
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Cons
Converge Technology Solutions
  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
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Dubsado
  • the task list feature is very basic
  • the UI is a little clunky
  • more integrations with other software such as Clickup
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Likelihood to Renew
Converge Technology Solutions
No answers on this topic
Dubsado
There are some similar programs out there that are offering ambassador accounts.
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Usability
Converge Technology Solutions
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
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Dubsado
There is a learning curve to Dubsado, however, you can create a basic setup easily using the training videos provided by the platform
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Support Rating
Converge Technology Solutions
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
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Dubsado
The support with Dubsado is outstanding! Always so helpful, prompt to answer and always understands the issue. It always feels like I have talking to an actual person behind the scenes
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Alternatives Considered
Converge Technology Solutions
While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
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Dubsado
Dubsado is more customizable and with robust features. Also, the user interface is visually pleasing but definitely has steep learning curve. Once you get the hang of it, it’s very easy especially with other developers helping users create beautiful form, proposals with ease without needing to know how to code. HoneyBook is not available for people outside USA & Canada. I haven’t used 17hats for a very long time but the user interface is pretty much the same
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Return on Investment
Converge Technology Solutions
  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
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Dubsado
  • Clients are excited to hire me because my onboarding process is so professional
  • Easy of use makes collecting payment from clients easy
  • Streamlined process allows me to charge more for my services
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ScreenShots