What users are saying about

1CRM vs HoneyBook

1CRM
40 Ratings
HoneyBook
3 Ratings

1CRM

40 Ratings
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Score 8 out of 100

Based on 40 reviews and ratings

HoneyBook

3 Ratings
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Score 9.2 out of 100

Based on 3 reviews and ratings

Likelihood to Recommend

1CRM

It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.

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Prashant Choudhary | TrustRadius Reviewer
Prashant Choudhary
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HoneyBook

Because HoneyBook is so easy to use and set up, I would definitely recommend HoneyBook to a new small business owner who is looking to collect general client information and manage clients. I would not recommend HoneyBook to a larger company or really anyone that as a standard books more than 1 event on a day (the system sees that as a conflict and sends error messages). Anyone that wants to really make use of data should not use HoneyBook as that's not what this system is designed for.

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Anonymous | TrustRadius Reviewer
Verified User
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Feature Rating Comparison

Sales Force Automation

1CRM
8.9
HoneyBook
9.3
Customer data management / contact management
1CRM
9.0
HoneyBook
7.9
Workflow management
1CRM
9.0
HoneyBook
7.9
Territory management
1CRM
9.0
HoneyBook
—
Opportunity management
1CRM
9.5
HoneyBook
9.0
Integration with email client (e.g., Outlook or Gmail)
1CRM
8.5
HoneyBook
10.0
Contract management
1CRM
8.1
HoneyBook
10.0
Quote & order management
1CRM
9.5
HoneyBook
10.0
Interaction tracking
1CRM
9.0
HoneyBook
10.0
Channel / partner relationship management
1CRM
9.0
HoneyBook
—

Customer Service & Support

1CRM
9.5
HoneyBook
9.8
Case management
1CRM
10.0
HoneyBook
9.5
Call center management
1CRM
9.5
HoneyBook
—
Help desk management
1CRM
9.0
HoneyBook
10.0

Marketing Automation

1CRM
10.0
HoneyBook
10.0
Lead management
1CRM
10.0
HoneyBook
10.0
Email marketing
1CRM
10.0
HoneyBook
—

CRM Project Management

1CRM
9.5
HoneyBook
9.0
Task management
1CRM
9.0
HoneyBook
10.0
Billing and invoicing management
1CRM
9.5
HoneyBook
9.0
Reporting
1CRM
10.0
HoneyBook
8.1

CRM Reporting & Analytics

1CRM
9.5
HoneyBook
6.0
Forecasting
1CRM
9.1
HoneyBook
—
Pipeline visualization
1CRM
9.5
HoneyBook
—
Customizable reports
1CRM
10.0
HoneyBook
6.0

Customization

1CRM
8.6
HoneyBook
9.5
Custom fields
1CRM
8.5
HoneyBook
9.5
Custom objects
1CRM
8.0
HoneyBook
9.5
Scripting environment
1CRM
9.0
HoneyBook
—
API for custom integration
1CRM
9.0
HoneyBook
—

Security

1CRM
9.3
HoneyBook
9.5
Single sign-on capability
1CRM
9.1
HoneyBook
10.0
Role-based user permissions
1CRM
9.5
HoneyBook
9.0

Social CRM

1CRM
7.5
HoneyBook
—
Social data
1CRM
7.0
HoneyBook
—
Social engagement
1CRM
8.0
HoneyBook
—

Integrations with 3rd-party Software

1CRM
9.5
HoneyBook
—
Marketing automation
1CRM
9.0
HoneyBook
—
Compensation management
1CRM
10.0
HoneyBook
—

Platform

1CRM
9.0
HoneyBook
7.4
Mobile access
1CRM
9.0
HoneyBook
7.4

Pros

1CRM

  • Easy to navigate
  • Easy to store and update customer information

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Rey Oneal Garcia | TrustRadius Reviewer
Rey Oneal Garcia
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HoneyBook

  • Task reminders for leads and clients.
  • Automated emails based on workflow assignments.

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Kristin Cole | TrustRadius Reviewer
Kristin Cole
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Cons

1CRM

  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.

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Prashant Choudhary | TrustRadius Reviewer
Prashant Choudhary
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HoneyBook

  • The inability to export client data is ultimately what led us to switch to another CRM. It was great to be able to see all client project information within the specific project, but we needed everything from contracts, to general client data to form submissions and questionnaires to ALL be exportable data and that was not an option. All information only lived in HoneyBook.
  • HoneyBook's forms were beautiful but I wish they would have been able to link to SurveyMonkey or Zapier to allow for more integrations. We might not have switched to another platform had that been the case.

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Anonymous | TrustRadius Reviewer
Verified User
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Usability

1CRM

1CRM 9.0
Based on 1 answer
There are/is still room for improvement. But overall it delivers what is expected of it.

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Rey Oneal Garcia | TrustRadius Reviewer
Rey Oneal Garcia
View all 1 answers on this topic

HoneyBook

No score
No answers yet
No answers on this topic

Support Rating

1CRM

1CRM 10.0
Based on 1 answer
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.

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Rey Oneal Garcia | TrustRadius Reviewer
Rey Oneal Garcia
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HoneyBook

No score
No answers yet
No answers on this topic

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.

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Prashant Choudhary | TrustRadius Reviewer
Prashant Choudhary
View all 2 answers on this topic

HoneyBook

We researched many other CRM programs before choosing HoneyBook (including Dubsado, DJ Event Planner, Zoho, Salesforce, and Intellivent). HoneyBook had the best offerings for the best price and has been a successful solution to our needs. The task management, pipeline, and task management for clients are unmatched and very easy to use. We were able to customize all of our emails, brochures, and contracts to match our brand and provide a streamlined experience for our clients. HoneyBook has also been excellent at continually improving the platform and having new releases on a consistent basis. Even if the software doesn't have all the things I need (we have worked through some kinks along the way due to our company size), they are constantly growing and improving. I have also received excellent customer service from everyone at HoneyBook even though I have been demanding at times. These are the reasons I have stayed with HoneyBook even though there are a couple of improvements to the system (related to team functionality and reporting) that we are waiting for. I would recommend this software to anyone in my industry!

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Kristin Cole | TrustRadius Reviewer
Kristin Cole
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Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.

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Prashant Choudhary | TrustRadius Reviewer
Prashant Choudhary
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HoneyBook

  • HoneyBook was very cost effective which was great for ROI!
  • HoneyBook was easy to use which made for a quick employee on-boarding for new team members.
  • HoneyBook had some features that were not available on the platform that are considered standard for any other CRM such as data pull, platform integrations, and customization options.

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Anonymous | TrustRadius Reviewer
Verified User
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Screenshots

1CRM

—

Pricing Details

1CRM

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
—

1CRM Editions & Modules

—
Additional Pricing Details
—

HoneyBook

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

HoneyBook Editions & Modules

Edition
HoneyBook Yearly$400.001
HoneyBook Monthly$40.002
  1. Year
  2. Month
Additional Pricing Details
—

Rating Summary

Likelihood to Recommend

1CRM
9.0
HoneyBook
9.0

Usability

1CRM
9.0
HoneyBook
—

Support Rating

1CRM
10.0
HoneyBook
—

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