What users are saying about
56 Ratings
25 Ratings
56 Ratings
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Score 8.3 out of 100
25 Ratings
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Score 8.8 out of 100

Feature Set Ratings

  • 1CRM ranks higher in 8 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Platform

Sales Force Automation

9.3

1CRM

93%
7.3

HoneyBook

73%
1CRM ranks higher in 9/9 features

Customer data management / contact management

9.6
96%
5 Ratings
6.9
69%
9 Ratings

Workflow management

9.5
95%
5 Ratings
6.7
67%
8 Ratings

Territory management

9.3
93%
5 Ratings
N/A
0 Ratings

Opportunity management

9.6
96%
5 Ratings
7.6
76%
8 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.6
86%
5 Ratings
7.2
72%
8 Ratings

Contract management

8.8
88%
5 Ratings
8.6
86%
9 Ratings

Quote & order management

9.6
96%
5 Ratings
7.9
79%
7 Ratings

Interaction tracking

9.6
96%
5 Ratings
6.3
63%
7 Ratings

Channel / partner relationship management

9.1
91%
5 Ratings
N/A
0 Ratings

Customer Service & Support

9.6

1CRM

96%
6.6

HoneyBook

66%
1CRM ranks higher in 3/3 features

Case management

9.5
95%
5 Ratings
6.6
66%
5 Ratings

Call center management

10.0
100%
5 Ratings
N/A
0 Ratings

Help desk management

9.3
93%
4 Ratings
6.7
67%
6 Ratings

Marketing Automation

8.5

1CRM

85%
5.6

HoneyBook

56%
1CRM ranks higher in 2/2 features

Lead management

8.6
86%
5 Ratings
5.6
56%
7 Ratings

Email marketing

8.3
83%
5 Ratings
N/A
0 Ratings

CRM Project Management

9.0

1CRM

90%
6.6

HoneyBook

66%
1CRM ranks higher in 3/3 features

Task management

9.0
90%
5 Ratings
5.6
56%
9 Ratings

Billing and invoicing management

8.7
87%
5 Ratings
8.1
81%
8 Ratings

Reporting

9.4
94%
5 Ratings
6.3
63%
8 Ratings

CRM Reporting & Analytics

9.1

1CRM

91%
5.3

HoneyBook

53%
1CRM ranks higher in 3/3 features

Forecasting

8.9
89%
5 Ratings
N/A
0 Ratings

Pipeline visualization

9.4
94%
5 Ratings
N/A
0 Ratings

Customizable reports

9.2
92%
5 Ratings
5.3
53%
6 Ratings

Customization

8.9

1CRM

89%
6.9

HoneyBook

69%
1CRM ranks higher in 4/4 features

Custom fields

9.0
90%
5 Ratings
7.6
76%
8 Ratings

Custom objects

9.3
93%
4 Ratings
6.1
61%
8 Ratings

Scripting environment

8.6
86%
4 Ratings
N/A
0 Ratings

API for custom integration

8.7
87%
4 Ratings
N/A
0 Ratings

Security

9.3

1CRM

93%
5.9

HoneyBook

59%
1CRM ranks higher in 2/2 features

Single sign-on capability

9.1
91%
5 Ratings
6.4
64%
6 Ratings

Role-based user permissions

9.4
94%
5 Ratings
5.4
54%
7 Ratings

Social CRM

9.1

1CRM

91%

HoneyBook

Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features

Social data

8.9
89%
4 Ratings
N/A
0 Ratings

Social engagement

9.2
92%
4 Ratings
N/A
0 Ratings

Integrations with 3rd-party Software

8.4

1CRM

84%

HoneyBook

Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features

Marketing automation

8.3
83%
4 Ratings
N/A
0 Ratings

Compensation management

8.6
86%
4 Ratings
N/A
0 Ratings

Platform

7.7

1CRM

77%
7.2

HoneyBook

72%
1CRM ranks higher in 1/1 features

Mobile access

7.7
77%
4 Ratings
7.2
72%
8 Ratings

Attribute Ratings

  • 1CRM is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

9.6

1CRM

96%
5 Ratings
8.2

HoneyBook

82%
9 Ratings

Likelihood to Renew

1CRM

N/A
0 Ratings
9.0

HoneyBook

90%
1 Rating

Usability

9.6

1CRM

96%
4 Ratings
7.6

HoneyBook

76%
7 Ratings

Support Rating

9.7

1CRM

97%
4 Ratings
7.8

HoneyBook

78%
7 Ratings

Likelihood to Recommend

1CRM

While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Anonymous | TrustRadius Reviewer

HoneyBook

I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
Tiffany Waddell Tate | TrustRadius Reviewer

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

HoneyBook

  • HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
  • I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
  • I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
  • The app helps me feel connected to my leads and data while I'm away from my computer.
Melody Alexander | TrustRadius Reviewer

Cons

1CRM

  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Puneet Madan | TrustRadius Reviewer

HoneyBook

  • The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
  • The transaction fees for instant deposits are expensive.
  • [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
  • The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
Alyssa Parr | TrustRadius Reviewer

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

1CRM Editions & Modules

Additional Pricing Details

HoneyBook

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$390 Year

HoneyBook Editions & Modules

Edition
Unlimited Plan - Annual$3901
$1 Promo$1 Per Month2
Unlimited Plan - Monthly$393
  1. Year
  2. 6 Months Promo Code = ONLY1
  3. Month
Additional Pricing Details
For the first 6 months, get HoneyBook for $1 per month with code ONLY1!

Likelihood to Renew

1CRM

No score
No answers yet
No answers on this topic

HoneyBook

HoneyBook 9.0
Based on 1 answer
Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.
Anonymous | TrustRadius Reviewer

Usability

1CRM

1CRM 9.6
Based on 4 answers
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Garry Rumrill | TrustRadius Reviewer

HoneyBook

HoneyBook 7.6
Based on 7 answers
This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.
Anonymous | TrustRadius Reviewer

Support Rating

1CRM

1CRM 9.7
Based on 4 answers
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Rey Oneal Garcia | TrustRadius Reviewer

HoneyBook

HoneyBook 7.8
Based on 7 answers
They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
Dana Sacco | TrustRadius Reviewer

Alternatives Considered

1CRM

While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
Anonymous | TrustRadius Reviewer

HoneyBook

We switched to HubSpot after a few years of the company using HoneyBook. We switched to HubSpot because we needed more features that would allow us to automate our processes and pull better data on our clients, their vendors, and our overall client process. I appreciated that HoneyBook was its own booking/payment system, that it was easy to use and set up, but ultimately that was not enough to keep us in the platform.
Anonymous | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

HoneyBook

  • Workflow/task management has increased our bookings and saved lost opportunities by 25%.
  • Customization of brochures and contracts allows us to fully represent our brand through the sales process.
Kristin Cole | TrustRadius Reviewer

Screenshots

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