1CRM vs. Blue Yonder Luminate Commerce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1CRM
Score 7.0 out of 10
N/A
1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.
$15
per month
Blue Yonder Luminate Commerce
Score 6.0 out of 10
N/A
Blue Yonder headquartered in Scottsdale (formerly JDA Software Group) states that Luminate Commerce delivers responsive, integrated business planning and operations powered by artificial intelligence/machine learning insights and forecasting models. With real-time data and AI/ML insights, retailers can instantly pivot, adapt, and refocus their inventory, space, pricing, workforce, and store operations to new changes in demand. The platform features pricing optimization, retail space planning,…N/A
Pricing
1CRMBlue Yonder Luminate Commerce
Editions & Modules
Startup
$15
per month
Startup+
$23
per month
Professional
$33
per month
Enterprise
$39
per month
Free
Free trial
No answers on this topic
Offerings
Pricing Offerings
1CRMBlue Yonder Luminate Commerce
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTry 1CRM free for 30 days, no credit card required—
More Pricing Information
Community Pulse
1CRMBlue Yonder Luminate Commerce
Top Pros
Top Cons

No answers on this topic

Features
1CRMBlue Yonder Luminate Commerce
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
1CRM
9.8
5 Ratings
24% above category average
Blue Yonder Luminate Commerce
-
Ratings
Customer data management / contact management9.95 Ratings00 Ratings
Workflow management9.85 Ratings00 Ratings
Territory management9.75 Ratings00 Ratings
Opportunity management9.95 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.45 Ratings00 Ratings
Contract management9.65 Ratings00 Ratings
Quote & order management9.95 Ratings00 Ratings
Interaction tracking9.95 Ratings00 Ratings
Channel / partner relationship management9.75 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
1CRM
9.7
5 Ratings
26% above category average
Blue Yonder Luminate Commerce
-
Ratings
Case management9.85 Ratings00 Ratings
Call center management10.05 Ratings00 Ratings
Help desk management9.14 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
1CRM
8.1
5 Ratings
7% above category average
Blue Yonder Luminate Commerce
-
Ratings
Lead management8.15 Ratings00 Ratings
Email marketing8.05 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
1CRM
8.6
5 Ratings
13% above category average
Blue Yonder Luminate Commerce
-
Ratings
Task management9.05 Ratings00 Ratings
Billing and invoicing management8.35 Ratings00 Ratings
Reporting8.55 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
1CRM
8.4
5 Ratings
10% above category average
Blue Yonder Luminate Commerce
-
Ratings
Forecasting8.35 Ratings00 Ratings
Pipeline visualization8.55 Ratings00 Ratings
Customizable reports8.45 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
1CRM
8.5
5 Ratings
11% above category average
Blue Yonder Luminate Commerce
-
Ratings
Custom fields8.45 Ratings00 Ratings
Custom objects9.14 Ratings00 Ratings
Scripting environment8.24 Ratings00 Ratings
API for custom integration8.34 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
1CRM
8.5
5 Ratings
2% above category average
Blue Yonder Luminate Commerce
-
Ratings
Single sign-on capability8.45 Ratings00 Ratings
Role-based user permissions8.55 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
1CRM
8.4
4 Ratings
14% above category average
Blue Yonder Luminate Commerce
-
Ratings
Social data8.44 Ratings00 Ratings
Social engagement8.54 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
1CRM
7.8
4 Ratings
9% above category average
Blue Yonder Luminate Commerce
-
Ratings
Marketing automation8.04 Ratings00 Ratings
Compensation management7.64 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
1CRM
7.2
4 Ratings
4% below category average
Blue Yonder Luminate Commerce
-
Ratings
Mobile access7.24 Ratings00 Ratings
Best Alternatives
1CRMBlue Yonder Luminate Commerce
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10

No answers on this topic

Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10

No answers on this topic

Enterprises
Creatio
Creatio
Score 9.1 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
1CRMBlue Yonder Luminate Commerce
Likelihood to Recommend
9.9
(5 ratings)
7.0
(1 ratings)
Usability
9.9
(4 ratings)
-
(0 ratings)
Support Rating
9.9
(4 ratings)
-
(0 ratings)
User Testimonials
1CRMBlue Yonder Luminate Commerce
Likelihood to Recommend
Converge Technology Solutions
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Read full review
Blue Yonder (formerly JDA Software Group)
For small to medium retailers, JDA commerce suite is more appropriate.
Read full review
Pros
Converge Technology Solutions
  • Sales management.
  • Marketing management.
Read full review
Blue Yonder (formerly JDA Software Group)
  • Efficient order fulfillment that is based on demand and labor availability.
  • Single view of inventory and order information.
  • Ease of use.
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Cons
Converge Technology Solutions
  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
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Blue Yonder (formerly JDA Software Group)
  • Earlier JDA versions did not supporting all the protocols for integration for example, sonic MQ. We had to spend lot of time writing adapters for that.
Read full review
Usability
Converge Technology Solutions
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Read full review
Blue Yonder (formerly JDA Software Group)
No answers on this topic
Support Rating
Converge Technology Solutions
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
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Blue Yonder (formerly JDA Software Group)
No answers on this topic
Alternatives Considered
Converge Technology Solutions
While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
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Blue Yonder (formerly JDA Software Group)
The decision was already made by the architects and by the time I joined [the company]. The JDA implementation was already in place. However, the cost of the product and the targeted retailers would have made a lot of sense when choosing JDA Commerce Suite.
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Return on Investment
Converge Technology Solutions
  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
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Blue Yonder (formerly JDA Software Group)
  • Reduction in slow-moving inventory and out of stock messages which in turn helped clients to get more ROI.
  • Efficient inventory management across all DCs and stores increased the accuracy of promising of inventory and forecasts.
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ScreenShots