What users are saying about
53 Ratings
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Top Rated
2205 Ratings
53 Ratings
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Score 8.8 out of 100

monday.com

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
2205 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

1CRM

The CRM includes excellent quote and invoice features at a fair price. When I first saw it, it seemed well suited to a small/medium company, and that has proven to be true for ours. When we first signed up, the project management and customer support roles were just a bonus, but we've found that we need them now, so it keeps us in one place.
salman inamdar | TrustRadius Reviewer

monday.com

Monday.com is a great tool to develop and improve solid project management skills within your team. Its integration features make it easier to incorporate into your current IT environment, which fosters adoption. Additionally, its flexibility allows you to customize the level of detail you want to capture for each task and project, depending on the associated context.
DANIEL ARRASCUE | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
9.1
monday.com
Customer data management / contact management
1CRM
9.1
monday.com
Workflow management
1CRM
9.4
monday.com
Territory management
1CRM
9.0
monday.com
Opportunity management
1CRM
9.5
monday.com
Integration with email client (e.g., Outlook or Gmail)
1CRM
8.7
monday.com
Contract management
1CRM
8.8
monday.com
Quote & order management
1CRM
9.2
monday.com
Interaction tracking
1CRM
9.1
monday.com
Channel / partner relationship management
1CRM
8.9
monday.com

Customer Service & Support

1CRM
9.1
monday.com
Case management
1CRM
8.8
monday.com
Call center management
1CRM
9.4
monday.com
Help desk management
1CRM
9.2
monday.com

Marketing Automation

1CRM
8.9
monday.com
Lead management
1CRM
9.0
monday.com
Email marketing
1CRM
8.8
monday.com

CRM Project Management

1CRM
9.0
monday.com
Task management
1CRM
9.0
monday.com
Billing and invoicing management
1CRM
8.9
monday.com
Reporting
1CRM
9.2
monday.com

CRM Reporting & Analytics

1CRM
9.1
monday.com
Forecasting
1CRM
8.9
monday.com
Pipeline visualization
1CRM
9.3
monday.com
Customizable reports
1CRM
9.2
monday.com

Customization

1CRM
8.9
monday.com
Custom fields
1CRM
8.8
monday.com
Custom objects
1CRM
9.1
monday.com
Scripting environment
1CRM
8.7
monday.com
API for custom integration
1CRM
8.8
monday.com

Security

1CRM
9.1
monday.com
Single sign-on capability
1CRM
9.2
monday.com
Role-based user permissions
1CRM
9.0
monday.com

Social CRM

1CRM
9.1
monday.com
Social data
1CRM
8.9
monday.com
Social engagement
1CRM
9.3
monday.com

Integrations with 3rd-party Software

1CRM
8.2
monday.com
Marketing automation
1CRM
8.1
monday.com
Compensation management
1CRM
8.3
monday.com

Platform

1CRM
7.7
monday.com
Mobile access
1CRM
7.7
monday.com

Project Management

1CRM
monday.com
8.0
Task Management
1CRM
monday.com
9.0
Resource Management
1CRM
monday.com
7.7
Gantt Charts
1CRM
monday.com
8.1
Scheduling
1CRM
monday.com
8.4
Workflow Automation
1CRM
monday.com
8.0
Team Collaboration
1CRM
monday.com
9.1
Support for Agile Methodology
1CRM
monday.com
8.1
Support for Waterfall Methodology
1CRM
monday.com
7.0
Document Management
1CRM
monday.com
7.4
Email integration
1CRM
monday.com
7.5
Mobile Access
1CRM
monday.com
8.0
Timesheet Tracking
1CRM
monday.com
7.9
Change request and Case Management
1CRM
monday.com
7.8
Budget and Expense Management
1CRM
monday.com
7.8

Professional Services Automation

1CRM
monday.com
7.4
Quotes/estimates
1CRM
monday.com
8.0
Project & financial reporting
1CRM
monday.com
7.0
Integration with accounting software
1CRM
monday.com
7.3

Pros

1CRM

  • It is feature-rich, adaptable, and simple to use, with excellent support.
  • including e-commerce, marketing, and customer care.
  • This programme offers a comprehensive solution for managing all aspects of online company,
salman inamdar | TrustRadius Reviewer

monday.com

  • Review the progress of a project or task from start to finish
  • Automations that organise the planner for you, help notify team members, keep you on track.
  • The interface is clean and colourful. I look forward to visiting the board to review my workload or collaborate on projects with others. You can use GIF's and emojis in your conversations/updates and colour code everything.
  • There are all sorts of widgets/apps within the monday.com space that you can play around with.
Angelita Larrier | TrustRadius Reviewer

Cons

1CRM

  • It's dependent on the uptime and a support of third party.
  • It's essential to maintain all the hardware.
  • There is some update problem.
Anonymous | TrustRadius Reviewer

monday.com

  • I would like an option to create spreadsheets similar to how a spreadsheet looks on Excel. There are some spreadsheets that I would like created on monday.com, but monday.com will not adapt to what we want the spreadsheet to look like.
Vickie Aldin | TrustRadius Reviewer

Likelihood to Renew

1CRM

No score
No answers yet
No answers on this topic

monday.com

monday.com 8.3
Based on 9 answers
It solves all our needs the exact way we imagined it. coming across monday gave us the feeling that we designed the program ourselves to work for the use cases we had in mind.
Joseph Madere | TrustRadius Reviewer

Usability

1CRM

1CRM 9.4
Based on 7 answers
This tool is used more when compared to other tools available in market. Reviews for this tool are quite remarkable and it has been recommended by successful clients.
Anonymous | TrustRadius Reviewer

monday.com

monday.com 8.6
Based on 1008 answers
I am not IT inclined, in any way, but I was able to easily set everything up for our business. Then, I am able to make adjustments as things are suggested/needed. When it came time to add our marketing team to the program, it was very easy for them to build the things they needed. Between the how-to videos and webinars, any grey areas are quickly cleared up.
Rebekah Reyes | TrustRadius Reviewer

Support Rating

1CRM

1CRM 9.6
Based on 7 answers
This program is very complete which I like very much, because I can handle a variety of features in a single tool, so it becomes a very useful tool, I like that it can be integrated with other applications without problems and maintaining the same quality.
salman inamdar | TrustRadius Reviewer

monday.com

monday.com 8.2
Based on 969 answers
I've not had a huge amount of engagement with their customer support, but what I have received has been helpful, efficient, and gives me a feeling that I know I can go back and ask if I have further queries.
Meg Faulkner | TrustRadius Reviewer

Implementation Rating

1CRM

No score
No answers yet
No answers on this topic

monday.com

monday.com 7.0
Based on 6 answers
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
Joseph Madere | TrustRadius Reviewer

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

monday.com

We used an excel spreadsheet to track our month end close process previously which created a lot of issues around only one person being able to be in the checklist at any given time. Additionally, we were unable to have excel notify us when a task we need to have completed was done, but Monday.com has completely changed that for us!
Brian Goldrick | TrustRadius Reviewer

Return on Investment

1CRM

  • The CRM includes excellent quote and invoice features at a fair price.
  • When I first saw it, it seemed well suited to a small/medium company, and that has proven to be true for ours.
  • When we first signed up, the project management and customer support roles were just a bonus, but we've found that we need them now, so it keeps us in one place.
salman inamdar | TrustRadius Reviewer

monday.com

  • Saves time by allowing us to put all the information and updates for certain projects in their own space.
  • Increased productivity by laying out tasks in a more readable and manageable area.
  • Provides easy set up for production because we use it to schedule our screen printing projects so we know which screens need to be ready on which day.
Bryanna Holdridge | TrustRadius Reviewer

Screenshots

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

1CRM Editions & Modules

Additional Pricing Details

monday.com

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

monday.com Editions & Modules

Edition
Basic$81
Standard$101
Pro$161
Enterprise$02
  1. per user
  2. Contact us
Additional Pricing Details
Yearly plan: Save 18% Monthly plan also available

Rating Summary

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