1CRM vs. HaloITSM
1CRM vs. HaloITSM
Product | Rating | Most Used By | Product Summary | Starting Price |
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1CRM | N/A | 1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions. | $15 per month | |
HaloITSM | Enterprise companies (1,001+ employees) | HaloITSM provides ITIL aligned help desk software that can be installed on premise or in the cloud. Boasting over 25 years of experience, HaloITSM has been developed to offer a feature rich application whilst maintaining a simple to use interface. Features include: Incident Management, Problem Management, Change Management, Asset Management, Service Catalogue, Telephony Integration, as well as the best of breed mobile apps. The vendor describes the following five differentiators: 1.… | $49 per month per user |
1CRM | HaloITSM | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | Try 1CRM free for 30 days, no credit card required | There is 15% discount for all charities, educational institutions and non-profit organisations. | ||||||||||||||
More Pricing Information |
1CRM | HaloITSM | |
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Top Pros | ||
Top Cons |
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1CRM | HaloITSM | ||||||||||||||||||||||||||||||
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Sales Force Automation |
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Customer Service & Support |
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Marketing Automation |
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CRM Project Management |
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CRM Reporting & Analytics |
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Customization |
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Security |
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Social CRM |
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Integrations with 3rd-party Software |
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Platform |
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Incident and problem management |
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ITSM asset management |
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Change management |
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1CRM | HaloITSM | |
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Small Businesses | Salesmate Score 9.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Creatio Score 9.1 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Creatio Score 9.1 out of 10 | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
1CRM | HaloITSM | |
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Likelihood to Recommend | 9.9 (5 ratings) | 9.0 (12 ratings) |
Usability | 9.9 (4 ratings) | 9.1 (1 ratings) |
Support Rating | 9.9 (4 ratings) | 8.2 (1 ratings) |
1CRM | HaloITSM | |
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Likelihood to Recommend | Converge Technology Solutions | Halo Service Solutions |
Pros | Converge Technology Solutions | Halo Service Solutions |
Cons | Converge Technology Solutions | Halo Service Solutions |
Usability | Converge Technology Solutions | Halo Service Solutions |
Support Rating | Converge Technology Solutions | Halo Service Solutions |
Alternatives Considered | Converge Technology Solutions | Halo Service Solutions |
Return on Investment | Converge Technology Solutions | Halo Service Solutions |
ScreenShots | HaloITSM Screenshots |