1CRM vs. Odoo CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1CRM
Score 7.1 out of 10
N/A
1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.
$15
per month
Odoo CRM
Score 6.6 out of 10
N/A
Odoo is an open-source CRM software boasting over 5 million users. With it, sales teams can keep track of top leads and opportunities. Users can personalize their sales cycle, take control of their statistics/forecasts, and create marketing campaign automation to increase their overall sales performance. Sales teams are able to analyze the quality of their leads, make faster decisions, and save time by integrating emails from all contacts directly into Odoo as a fully integrated app.N/A
Pricing
1CRMOdoo CRM
Editions & Modules
Startup
$15
per month
Startup+
$23
per month
Professional
$33
per month
Enterprise
$39
per month
Free
Free trial
No answers on this topic
Offerings
Pricing Offerings
1CRMOdoo CRM
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsTry 1CRM free for 30 days, no credit card required—
More Pricing Information
Community Pulse
1CRMOdoo CRM
Top Pros
Top Cons

No answers on this topic

Features
1CRMOdoo CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
1CRM
9.8
5 Ratings
24% above category average
Odoo CRM
7.7
2 Ratings
0% above category average
Customer data management / contact management9.95 Ratings7.52 Ratings
Workflow management9.85 Ratings9.01 Ratings
Territory management9.75 Ratings7.02 Ratings
Opportunity management9.95 Ratings10.01 Ratings
Integration with email client (e.g., Outlook or Gmail)9.45 Ratings6.52 Ratings
Contract management9.65 Ratings7.01 Ratings
Quote & order management9.95 Ratings8.52 Ratings
Interaction tracking9.95 Ratings6.52 Ratings
Channel / partner relationship management9.75 Ratings7.52 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
1CRM
9.7
5 Ratings
25% above category average
Odoo CRM
8.0
1 Ratings
6% above category average
Case management9.85 Ratings7.01 Ratings
Call center management10.05 Ratings00 Ratings
Help desk management9.14 Ratings9.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
1CRM
8.1
5 Ratings
7% above category average
Odoo CRM
5.0
2 Ratings
41% below category average
Lead management8.15 Ratings5.02 Ratings
Email marketing8.05 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
1CRM
8.6
5 Ratings
12% above category average
Odoo CRM
6.5
2 Ratings
16% below category average
Task management9.05 Ratings5.52 Ratings
Billing and invoicing management8.35 Ratings7.01 Ratings
Reporting8.55 Ratings7.02 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
1CRM
8.4
5 Ratings
10% above category average
Odoo CRM
8.3
1 Ratings
8% above category average
Forecasting8.35 Ratings8.01 Ratings
Pipeline visualization8.55 Ratings9.01 Ratings
Customizable reports8.45 Ratings8.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
1CRM
8.5
5 Ratings
11% above category average
Odoo CRM
7.8
2 Ratings
3% above category average
Custom fields8.45 Ratings6.52 Ratings
Custom objects9.14 Ratings9.01 Ratings
Scripting environment8.24 Ratings00 Ratings
API for custom integration8.34 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
1CRM
8.5
5 Ratings
2% above category average
Odoo CRM
6.0
1 Ratings
33% below category average
Single sign-on capability8.45 Ratings00 Ratings
Role-based user permissions8.55 Ratings6.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
1CRM
8.4
4 Ratings
14% above category average
Odoo CRM
-
Ratings
Social data8.44 Ratings00 Ratings
Social engagement8.54 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
1CRM
7.8
4 Ratings
8% above category average
Odoo CRM
-
Ratings
Marketing automation8.04 Ratings00 Ratings
Compensation management7.64 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
1CRM
7.2
4 Ratings
4% below category average
Odoo CRM
-
Ratings
Mobile access7.24 Ratings00 Ratings
Best Alternatives
1CRMOdoo CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
1CRMOdoo CRM
Likelihood to Recommend
9.9
(5 ratings)
6.5
(2 ratings)
Usability
9.9
(4 ratings)
7.0
(2 ratings)
Support Rating
9.9
(4 ratings)
5.0
(2 ratings)
User Testimonials
1CRMOdoo CRM
Likelihood to Recommend
Converge Technology Solutions
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Read full review
Odoo
We are not a huge company so it's great for the relatively basic requriements we have for storing customer data and logging conversations. I haven't delved too deep inot opportunity tracking but the little I looked didn't seem quite as strong as a tool like Salesforce which I used previously
Read full review
Pros
Converge Technology Solutions
  • Sales management.
  • Marketing management.
Read full review
Odoo
  • Upload, manage contacts for sales team
  • Create pipelines for team
  • Export and import leads
Read full review
Cons
Converge Technology Solutions
  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Read full review
Odoo
  • It would be great to have a custom dashboard with editable graphs and reporting
  • The quotation PDF is limited in how it can be changed and I'd prefer using our own custom design rather than the odoo defaults
Read full review
Usability
Converge Technology Solutions
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Read full review
Odoo
The technical glitch and delay in opening and going to next lead is the major reason for not continuing with odoo. We faced few lead mismatch between source and CRM count also. The interface and features of Odoo is perfectly well and useful when it comes to process leads and do regular follow up
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Support Rating
Converge Technology Solutions
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Read full review
Odoo
This was a bit of a sticking point, we find the support can be lacking and generally its recommended to spurchase a support pack of hours in order to benefit from full support. We have subsequently gone on to do a lot of the implementation and training by ourselves following lots of trial and error so although things are working now, it was initialy a bumpy road implementing!
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Alternatives Considered
Converge Technology Solutions
While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
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Odoo
Odoo was referred by one of my friends and interface was attractive with all these pipelines, filters, etc
We were able to filter leads super precisely and project as per our vision. The notes and reminders are useful. Odoo Congress with inbuilt calender option from where you can create events and share with the team or the respective prospects
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Return on Investment
Converge Technology Solutions
  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Read full review
Odoo
  • We've 10x'ed our turnover since implementing Odoo
  • We have trackable quotations across the team so we can all access eah others quotes when people are away
Read full review
ScreenShots

Odoo CRM Screenshots

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