What users are saying about
51 Ratings
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Top Rated
670 Ratings
51 Ratings
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Score 8.8 out of 100

Oracle Cloud ERP

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Top Rated
670 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

1CRM

It is so beneficial in managing customer relations and in managing projects. It is software with an easy and friendly interface and is available in the market at a very reasonable price. It has features that enabled us in making budgets and invoices as well. It is not desirable for managing internet resources.
Maya George | TrustRadius Reviewer

Oracle Cloud ERP

Oracle Cloud ERP is a great software that is highly suitable for organizations with more inclination and focus towards finance because this software works well with Account Payables, Account Receivables, and much more. Oracle Cloud ERP is also recommended for multinational companies, but at the same time, my personal opinion is that because it is used for heavy workloads Oracle Cloud ERP can be a little less preferable for medium or small businesses.
Annette Barraza | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
8.9
Oracle Cloud ERP
Customer data management / contact management
1CRM
8.9
Oracle Cloud ERP
Workflow management
1CRM
9.3
Oracle Cloud ERP
Territory management
1CRM
8.9
Oracle Cloud ERP
Opportunity management
1CRM
9.2
Oracle Cloud ERP
Integration with email client (e.g., Outlook or Gmail)
1CRM
8.6
Oracle Cloud ERP
Contract management
1CRM
8.6
Oracle Cloud ERP
Quote & order management
1CRM
9.1
Oracle Cloud ERP
Interaction tracking
1CRM
8.9
Oracle Cloud ERP
Channel / partner relationship management
1CRM
8.7
Oracle Cloud ERP

Customer Service & Support

1CRM
9.0
Oracle Cloud ERP
Case management
1CRM
8.6
Oracle Cloud ERP
Call center management
1CRM
9.1
Oracle Cloud ERP
Help desk management
1CRM
9.2
Oracle Cloud ERP

Marketing Automation

1CRM
8.8
Oracle Cloud ERP
Lead management
1CRM
9.1
Oracle Cloud ERP
Email marketing
1CRM
8.5
Oracle Cloud ERP

CRM Project Management

1CRM
9.1
Oracle Cloud ERP
Task management
1CRM
9.0
Oracle Cloud ERP
Billing and invoicing management
1CRM
9.1
Oracle Cloud ERP
Reporting
1CRM
9.2
Oracle Cloud ERP

CRM Reporting & Analytics

1CRM
9.2
Oracle Cloud ERP
Forecasting
1CRM
9.1
Oracle Cloud ERP
Pipeline visualization
1CRM
9.3
Oracle Cloud ERP
Customizable reports
1CRM
9.3
Oracle Cloud ERP

Customization

1CRM
8.9
Oracle Cloud ERP
8.2
Custom fields
1CRM
8.9
Oracle Cloud ERP
Custom objects
1CRM
9.1
Oracle Cloud ERP
Scripting environment
1CRM
8.7
Oracle Cloud ERP
API for custom integration
1CRM
9.0
Oracle Cloud ERP
8.5
Plug-ins
1CRM
Oracle Cloud ERP
8.0

Security

1CRM
9.2
Oracle Cloud ERP
9.0
Single sign-on capability
1CRM
9.2
Oracle Cloud ERP
9.0
Role-based user permissions
1CRM
9.1
Oracle Cloud ERP
9.0

Social CRM

1CRM
9.1
Oracle Cloud ERP
Social data
1CRM
8.9
Oracle Cloud ERP
Social engagement
1CRM
9.2
Oracle Cloud ERP

Integrations with 3rd-party Software

1CRM
8.4
Oracle Cloud ERP
Marketing automation
1CRM
8.2
Oracle Cloud ERP
Compensation management
1CRM
8.6
Oracle Cloud ERP

Platform

1CRM
7.9
Oracle Cloud ERP
Mobile access
1CRM
7.9
Oracle Cloud ERP

Payroll Management

1CRM
Oracle Cloud ERP
9.0
Pay calculation
1CRM
Oracle Cloud ERP
8.9
Benefit plan administration
1CRM
Oracle Cloud ERP
9.0
Direct deposit files
1CRM
Oracle Cloud ERP
9.0
Salary revision and increment management
1CRM
Oracle Cloud ERP
8.9
Reimbursement management
1CRM
Oracle Cloud ERP
9.0

Reporting & Analytics

1CRM
Oracle Cloud ERP
8.7
Dashboards
1CRM
Oracle Cloud ERP
8.9
Standard reports
1CRM
Oracle Cloud ERP
8.6
Custom reports
1CRM
Oracle Cloud ERP
8.6

General Ledger and Configurable Accounting

1CRM
Oracle Cloud ERP
9.0
Accounts payable
1CRM
Oracle Cloud ERP
8.6
Accounts receivable
1CRM
Oracle Cloud ERP
8.7
Global Financial Support
1CRM
Oracle Cloud ERP
8.3
Primary and Secondary Ledgers
1CRM
Oracle Cloud ERP
8.5
Intercompany Accounting
1CRM
Oracle Cloud ERP
8.5
Localizations
1CRM
Oracle Cloud ERP
8.3
Journals and Reconciliations
1CRM
Oracle Cloud ERP
8.4
Enterprise Accounting
1CRM
Oracle Cloud ERP
8.3
Configurable Accounting
1CRM
Oracle Cloud ERP
8.4
Centralized Rules Framework
1CRM
Oracle Cloud ERP
8.5
Standardized Processes
1CRM
Oracle Cloud ERP
8.6

Inventory Management

1CRM
Oracle Cloud ERP
8.6
Inventory tracking
1CRM
Oracle Cloud ERP
8.5
Automatic reordering
1CRM
Oracle Cloud ERP
8.6
Location management
1CRM
Oracle Cloud ERP
8.7
Manufacturing module
1CRM
Oracle Cloud ERP
8.5

Order Management

1CRM
Oracle Cloud ERP
8.4
Pricing
1CRM
Oracle Cloud ERP
8.3
Order entry
1CRM
Oracle Cloud ERP
8.2
Credit card processing
1CRM
Oracle Cloud ERP
8.5
Cost of goods sold
1CRM
Oracle Cloud ERP
8.6
Order Orchestration
1CRM
Oracle Cloud ERP
8.4
End-to-end order visibility
1CRM
Oracle Cloud ERP
8.3
Order exception Resolution
1CRM
Oracle Cloud ERP
8.5

Subledger and Financial Process

1CRM
Oracle Cloud ERP
8.3
Automated Invoice Processing
1CRM
Oracle Cloud ERP
8.6
Shared Services Payments
1CRM
Oracle Cloud ERP
8.2
Billings Management
1CRM
Oracle Cloud ERP
8.3
Customer Receipt Applications
1CRM
Oracle Cloud ERP
8.4
Customer Collections
1CRM
Oracle Cloud ERP
8.1
Revenue Recognition
1CRM
Oracle Cloud ERP
8.5
Cash Management
1CRM
Oracle Cloud ERP
8.2
Asset Management
1CRM
Oracle Cloud ERP
8.6
Travel & Expense Management
1CRM
Oracle Cloud ERP
8.1
Budgetary Control & Encumbrance Accounting
1CRM
Oracle Cloud ERP
8.5
Period Close
1CRM
Oracle Cloud ERP
8.2
Transactions Tax
1CRM
Oracle Cloud ERP
8.1
Subledger Reconciliations
1CRM
Oracle Cloud ERP
8.4
3rd Party Accounting Systems
1CRM
Oracle Cloud ERP
8.1

Project Financial Management

1CRM
Oracle Cloud ERP
8.4
Budgeting and Forecasting
1CRM
Oracle Cloud ERP
8.7
Project Costing
1CRM
Oracle Cloud ERP
8.4
Cost Capture
1CRM
Oracle Cloud ERP
8.3
Capital Project Management
1CRM
Oracle Cloud ERP
8.5
Customer Invoicing
1CRM
Oracle Cloud ERP
8.4
Customer Contract Compliance
1CRM
Oracle Cloud ERP
8.3
Project Revenue Recognition
1CRM
Oracle Cloud ERP
8.3
Project Financial Performance Analysis
1CRM
Oracle Cloud ERP
8.4
Project Financials Dashboard
1CRM
Oracle Cloud ERP
8.5
Real-time Financial Reporting
1CRM
Oracle Cloud ERP
8.5
Embedded Business Intelligence
1CRM
Oracle Cloud ERP
8.4
Project Planning Collaboration
1CRM
Oracle Cloud ERP
8.4

Project Execution Management

1CRM
Oracle Cloud ERP
8.3
Project Planning and Scheduling
1CRM
Oracle Cloud ERP
8.4
Project Manager Dashboard
1CRM
Oracle Cloud ERP
8.4
Resource Manager Dashboard
1CRM
Oracle Cloud ERP
8.3
Task Insight for Project Managers
1CRM
Oracle Cloud ERP
8.6
Project Manager Mobile Functionality
1CRM
Oracle Cloud ERP
8.3
Team Member Task Collaboration
1CRM
Oracle Cloud ERP
8.4
Team Member Mobile Functionality
1CRM
Oracle Cloud ERP
8.4
Project Candidate Search
1CRM
Oracle Cloud ERP
8.1
Project Candidate Comparison and Analysis
1CRM
Oracle Cloud ERP
8.5
Defineable Resource Pools
1CRM
Oracle Cloud ERP
8.0
Defineable Resource Pools
1CRM
Oracle Cloud ERP
8.1
Talent Profiles
1CRM
Oracle Cloud ERP
8.0
Real-Time Project Reporting
1CRM
Oracle Cloud ERP
8.6
Absence Management
1CRM
Oracle Cloud ERP
8.3
Product Lifecycle Management
1CRM
Oracle Cloud ERP
8.6

Grants Management

1CRM
Oracle Cloud ERP
8.4
Award Lifecycle Management
1CRM
Oracle Cloud ERP
8.3
Spending Control
1CRM
Oracle Cloud ERP
8.5
Indirect Cost Management
1CRM
Oracle Cloud ERP
8.3
Billing
1CRM
Oracle Cloud ERP
8.3

Procurement

1CRM
Oracle Cloud ERP
8.4
Sourcing Team Collaboration
1CRM
Oracle Cloud ERP
8.4
Sourcing Analysis
1CRM
Oracle Cloud ERP
8.4
Bids Analyzed and Compared
1CRM
Oracle Cloud ERP
8.5
Catalog Shopping E-Commerce for Employees
1CRM
Oracle Cloud ERP
8.3
Contract Authoring
1CRM
Oracle Cloud ERP
8.1
Contract Compliance Management
1CRM
Oracle Cloud ERP
8.4
Contract History
1CRM
Oracle Cloud ERP
8.3
Contract Renewal Automation
1CRM
Oracle Cloud ERP
8.3
Contract Repository
1CRM
Oracle Cloud ERP
8.2
Contract Standardization and Enforcement
1CRM
Oracle Cloud ERP
8.4
Electronic Signatures
1CRM
Oracle Cloud ERP
8.5
Invoice Automated Matching
1CRM
Oracle Cloud ERP
8.4
Purchasing Risk and Compliance Management
1CRM
Oracle Cloud ERP
8.6
Requisitions-to-Purchase Orders Integrated
1CRM
Oracle Cloud ERP
8.4
Spend Compliance Management
1CRM
Oracle Cloud ERP
8.4
Supplier Assessment
1CRM
Oracle Cloud ERP
8.2
Supplier Communication and Collaboration
1CRM
Oracle Cloud ERP
8.2
Supplier Management
1CRM
Oracle Cloud ERP
8.3
Supplier Portal
1CRM
Oracle Cloud ERP
8.3

Risk Management

1CRM
Oracle Cloud ERP
8.4
Risk Repository
1CRM
Oracle Cloud ERP
8.7
Control Management
1CRM
Oracle Cloud ERP
8.4
Control Mapping
1CRM
Oracle Cloud ERP
8.4
Control Efficiency Assessments
1CRM
Oracle Cloud ERP
8.4
Automated Control Assessments
1CRM
Oracle Cloud ERP
8.1
Assessment Capture
1CRM
Oracle Cloud ERP
8.4
Issue Detection
1CRM
Oracle Cloud ERP
8.5
Automatic Notification
1CRM
Oracle Cloud ERP
8.6
Remediation and Certification
1CRM
Oracle Cloud ERP
8.3

Logistics

1CRM
Oracle Cloud ERP
8.2
Transportation Planning and Optimization
1CRM
Oracle Cloud ERP
8.5
Transportation Sourcing Management
1CRM
Oracle Cloud ERP
8.3
Transportation Process Integration
1CRM
Oracle Cloud ERP
8.1
Transportation Execution Management
1CRM
Oracle Cloud ERP
8.4
Freight Payment Automation
1CRM
Oracle Cloud ERP
8.1
Trade Management
1CRM
Oracle Cloud ERP
8.3
Trade Regulatory Compliance Management
1CRM
Oracle Cloud ERP
8.3
Customs Entry Management
1CRM
Oracle Cloud ERP
8.3
Customs Document Management
1CRM
Oracle Cloud ERP
8.2
Customs Document Collaboration
1CRM
Oracle Cloud ERP
8.1
Fulfillment Management
1CRM
Oracle Cloud ERP
8.2
Inventory Visibility
1CRM
Oracle Cloud ERP
8.1
Warehouse Workforce Management
1CRM
Oracle Cloud ERP
8.1

Manufacturing

1CRM
Oracle Cloud ERP
8.2
Production Process Design
1CRM
Oracle Cloud ERP
8.4
Supply Chain Business Flows
1CRM
Oracle Cloud ERP
8.3
Production Management
1CRM
Oracle Cloud ERP
8.3
Contracted Manufacturing Management
1CRM
Oracle Cloud ERP
8.0
Configuration Management
1CRM
Oracle Cloud ERP
8.3
Work Definition
1CRM
Oracle Cloud ERP
8.0
Work Execution
1CRM
Oracle Cloud ERP
8.0
Advanced Fulfillment
1CRM
Oracle Cloud ERP
8.4
Manufacturing Costs
1CRM
Oracle Cloud ERP
8.3

Supply Chain

1CRM
Oracle Cloud ERP
8.5
Forecasting
1CRM
Oracle Cloud ERP
8.7
Inventory Planning
1CRM
Oracle Cloud ERP
8.5
Multi-tier Supply Chain Planning
1CRM
Oracle Cloud ERP
8.2
Performance Monitoring
1CRM
Oracle Cloud ERP
8.5

Product Lifecycle Management

1CRM
Oracle Cloud ERP
8.2
Ideation Management
1CRM
Oracle Cloud ERP
8.3
Requirements Management
1CRM
Oracle Cloud ERP
8.2
Proposal Management
1CRM
Oracle Cloud ERP
8.1
Innovation Portfolio Management
1CRM
Oracle Cloud ERP
8.4
Product Master Data Management
1CRM
Oracle Cloud ERP
8.2
Vendor Portal
1CRM
Oracle Cloud ERP
8.2
Project Portfolio Management
1CRM
Oracle Cloud ERP
8.4

Pros

1CRM

  • It is feature-rich, adaptable, and simple to use, with excellent support.
  • including e-commerce, marketing, and customer care.
  • This programme offers a comprehensive solution for managing all aspects of online company,
salman inamdar | TrustRadius Reviewer

Oracle Cloud ERP

  • Core financials (accounting hub--AP, AR, GL, and financial consolidations) are the best available in the software industry and an even better solution than its predecessor modules in Oracle EBS ERP
  • Inventory Cloud is very functionally rich
  • Procurement Cloud is very functionally rich
Anonymous | TrustRadius Reviewer

Cons

1CRM

  • In comparison to Outlook, the e-mail feature is limited.
  • Streamline sales processes by combining business resources.
  • The size of 1CRM is probably my least favourite feature. It includes Order Management, Service Management, and Project Management in addition to CRM. When I first started using it as a basic Sales & Marketing CRM for a few months, I had no idea what I was getting myself into.
salman inamdar | TrustRadius Reviewer

Oracle Cloud ERP

  • Exception reports especially on the PPM module do not provide project details. This makes it difficult to troubleshoot issues at the project level
  • OTBI custom role creation is highly cumbersome and is not user friendly. Granting users read only access is heavily implementer dependent rather than making IT self sufficient
  • Some of the ESS jobs that end in error do not provide an option to attach error logs as attachment during notification
  • Expense reporting is cumbersome without voice activation. But voice activation is costly.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

1CRM

No score
No answers yet
No answers on this topic

Oracle Cloud ERP

Oracle Cloud ERP 8.7
Based on 10 answers
Oracle Financials cloud has intuitive user interface. It comes with collaboration tools like Oracle social network. It has most features and constantly innovating and coming out with new features. It is scalable and many resources are available in the market who specialize in this product. Oracle has built a good ecosystem of users, communities around the product. Oracle applications users group is a good starting point to learn about best practices and learn how other companies are leveraging the product.Oracle has built the product ground up using the latest technology. The product has the best features of all the companies oracle acquired in the last 10 years. Oracle has the highest portfolio of products in the market. You name a module, oracle has it. All these modules are tightly integrated and spread sheet friendly.
Shiva Krishna | TrustRadius Reviewer

Usability

1CRM

1CRM 9.3
Based on 7 answers
1CRM software is very useful in order management and I'm also able to prepare timesheets. It also ease our work by collecting the customer's details. This 1CRM software can be used in other companies as well. I recommend 1CRM to my colleges and friends. It's even highly recommended to others.
Anonymous | TrustRadius Reviewer

Oracle Cloud ERP

Oracle Cloud ERP 7.4
Based on 5 answers
We find the application very intuitive and most users and suppliers, once trained properly, have stated how easy the application is to use. Several users were reluctant to use Oracle Cloud, but once they dived in and learned how easy it was to create, view, and close their request they were ecstatic. This application has allowed users to have more visibility than previous applications.
Danielle Shultz | TrustRadius Reviewer

Reliability and Availability

1CRM

No score
No answers yet
No answers on this topic

Oracle Cloud ERP

Oracle Cloud ERP 8.2
Based on 6 answers
Yes availability was initially an issue but like I said it has evolved and stabilized a lot better these days. We get hardly 1 or two unplanned outages in a year. That too during off peak hours and would get resolved before we even realize it. If Oracle could resolve even the sporadic unplanned outages then it would be awesome and highly reliable for customers.
Anonymous | TrustRadius Reviewer

Performance

1CRM

No score
No answers yet
No answers on this topic

Oracle Cloud ERP

Oracle Cloud ERP 7.7
Based on 6 answers
The performance of the application is good. Incase of any issues, one has to work with Oracle support. We enabled auditing on certain tables and experienced performance issues. We immediately raised with Oracle support and they helped in improving the performance.One has to proactively work with oracle support to identify the issues.
Shiva Krishna | TrustRadius Reviewer

Support Rating

1CRM

1CRM 9.4
Based on 7 answers
Support is effective and overall give user a good experience. Tool is simple so that this can be used by new people in organizations. This does not give [us] complex problems or hurdles when compared to other CRM's.
Anonymous | TrustRadius Reviewer

Oracle Cloud ERP

Oracle Cloud ERP 7.7
Based on 16 answers
The support process is one of the nicer aspects of the software as a ticket can be opened quickly and tracked through the entire process from start to finish. The user always knows where their issue stands with the support team and can reach out to them for updated at any time.
Anonymous | TrustRadius Reviewer

In-Person Training

1CRM

No score
No answers yet
No answers on this topic

Oracle Cloud ERP

Oracle Cloud ERP 7.6
Based on 2 answers
The inperson trainings from Oracle University are effective. The trainers have vast experience and teached thousands of students. In person training will make people sit in a class and do the exercises. One can also learn from other students, who come with different background, industry etc. In person training will be an immersive experience and helps learn more in a short period of time.
Shiva Krishna | TrustRadius Reviewer

Online Training

1CRM

No score
No answers yet
No answers on this topic

Oracle Cloud ERP

Oracle Cloud ERP 8.2
Based on 2 answers
We bought online training subscription from Oracle University. The subscription allowed our team to learn the nuts and bolts of the application.The subscription model helps access to all the modules as opposed to buying training for one module. We also leveraged guided learning subscription from Oracle. Guided learning is a state of the art learning application from Oracle. It resides within the application and guides the users on each and every step. This is learning by doing and is very effective.Once you buy guided learning, oracle keeps updating it with the release of new functionality in the quarterly upgrades.
Shiva Krishna | TrustRadius Reviewer

Implementation Rating

1CRM

No score
No answers yet
No answers on this topic

Oracle Cloud ERP

Oracle Cloud ERP 7.1
Based on 15 answers
Try to use the system as true to generic form as possible and cut over quickly. Parallel implementation is not recommended. If the numbers are accurate and materially similar to prior period - cut over. A small accounting adjustment is much better than millions in project overruns or dual system maintenance.
Anonymous | TrustRadius Reviewer

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

Oracle Cloud ERP

We like Oracle and already have a handful of their products so it made sense for us to continue doing business with them. They do a good job of making sure our questions and concerns are being taken care of and if we ever have any issues they get promptly resolved. Whether or not we stay with them for the next 10 years, who knows. For now, they're great!
Anonymous | TrustRadius Reviewer

Scalability

1CRM

No score
No answers yet
No answers on this topic

Oracle Cloud ERP

Oracle Cloud ERP 7.6
Based on 2 answers
Orcle ERP Cloud transformed and stabilized in this past 2 years since it was implemented. We have past the auditor reviews and 24 month end closes and 8 quarter closes and 2 FY closes. Above all we do have SEC reporting with all this data. Having said that our ERP subscription is a worthy investment and highly reliable source of information for our organization's needs
Anonymous | TrustRadius Reviewer

Return on Investment

1CRM

  • We are very pleased with your performance because it has greatly aided us in our sales because it provides a wide range of options and responsibilities, such as budgeting, monitoring, project management, and invoice generation, all of which have made our work easier and more tolerable.
  • Your technical support team is fantastic; they are always willing to assist us and have identified answers in a timely manner.
salman inamdar | TrustRadius Reviewer

Oracle Cloud ERP

  • As we upgraded from Oracle EBS, moving to Oracle ERP Cloud allowed us to streamline infrastructure costs associated with on-prem deployments.
  • Localization features allowed Oracle ERP cloud to be deployed globally, as all-encompassing enterprise solution.
  • Streamlined, modern user interface of Oracle ERP cloud made training and transition a manageable task.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Oracle Cloud ERP

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

1CRM
9.3
Oracle Cloud ERP
8.6

Likelihood to Renew

1CRM
Oracle Cloud ERP
8.7

Usability

1CRM
9.3
Oracle Cloud ERP
7.4

Reliability and Availability

1CRM
Oracle Cloud ERP
8.2

Performance

1CRM
Oracle Cloud ERP
7.7

Support Rating

1CRM
9.4
Oracle Cloud ERP
7.7

In-Person Training

1CRM
Oracle Cloud ERP
7.6

Online Training

1CRM
Oracle Cloud ERP
8.2

Implementation Rating

1CRM
Oracle Cloud ERP
7.1

Scalability

1CRM
Oracle Cloud ERP
7.6

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