1CRM vs. Oracle CRM On Demand

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1CRM
Score 7.0 out of 10
N/A
1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.
$15
per month
Oracle CRM On Demand
Score 6.9 out of 10
N/A
The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A
Pricing
1CRMOracle CRM On Demand
Editions & Modules
Startup
$15
per month
Startup+
$23
per month
Professional
$33
per month
Enterprise
$39
per month
Free
Free trial
No answers on this topic
Offerings
Pricing Offerings
1CRMOracle CRM On Demand
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTry 1CRM free for 30 days, no credit card required—
More Pricing Information
Features
1CRMOracle CRM On Demand
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
1CRM
9.8
5 Ratings
24% above category average
Oracle CRM On Demand
8.3
25 Ratings
8% above category average
Customer data management / contact management9.95 Ratings8.925 Ratings
Workflow management9.85 Ratings8.024 Ratings
Territory management9.75 Ratings8.124 Ratings
Opportunity management9.95 Ratings8.125 Ratings
Integration with email client (e.g., Outlook or Gmail)9.45 Ratings7.722 Ratings
Contract management9.65 Ratings8.124 Ratings
Quote & order management9.95 Ratings8.523 Ratings
Interaction tracking9.95 Ratings8.524 Ratings
Channel / partner relationship management9.75 Ratings9.023 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
1CRM
9.7
5 Ratings
26% above category average
Oracle CRM On Demand
8.6
24 Ratings
14% above category average
Case management9.85 Ratings8.524 Ratings
Call center management10.05 Ratings8.723 Ratings
Help desk management9.14 Ratings8.524 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
1CRM
8.1
5 Ratings
7% above category average
Oracle CRM On Demand
8.5
24 Ratings
12% above category average
Lead management8.15 Ratings9.124 Ratings
Email marketing8.05 Ratings7.922 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
1CRM
8.6
5 Ratings
13% above category average
Oracle CRM On Demand
8.6
24 Ratings
13% above category average
Task management9.05 Ratings8.923 Ratings
Billing and invoicing management8.35 Ratings8.522 Ratings
Reporting8.55 Ratings8.523 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
1CRM
8.4
5 Ratings
10% above category average
Oracle CRM On Demand
8.2
24 Ratings
7% above category average
Forecasting8.35 Ratings8.624 Ratings
Pipeline visualization8.55 Ratings8.224 Ratings
Customizable reports8.45 Ratings7.824 Ratings
Customization
Comparison of Customization features of Product A and Product B
1CRM
8.5
5 Ratings
12% above category average
Oracle CRM On Demand
7.6
24 Ratings
0% above category average
Custom fields8.45 Ratings8.724 Ratings
Custom objects9.14 Ratings6.924 Ratings
Scripting environment8.24 Ratings7.821 Ratings
API for custom integration8.34 Ratings7.023 Ratings
Security
Comparison of Security features of Product A and Product B
1CRM
8.5
5 Ratings
2% above category average
Oracle CRM On Demand
8.8
25 Ratings
6% above category average
Single sign-on capability8.45 Ratings9.122 Ratings
Role-based user permissions8.55 Ratings8.525 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
1CRM
8.4
4 Ratings
15% above category average
Oracle CRM On Demand
8.5
18 Ratings
16% above category average
Social data8.44 Ratings8.618 Ratings
Social engagement8.54 Ratings8.518 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
1CRM
7.8
4 Ratings
9% above category average
Oracle CRM On Demand
7.6
22 Ratings
6% above category average
Marketing automation8.04 Ratings7.822 Ratings
Compensation management7.64 Ratings7.420 Ratings
Platform
Comparison of Platform features of Product A and Product B
1CRM
7.2
4 Ratings
4% below category average
Oracle CRM On Demand
10.0
18 Ratings
29% above category average
Mobile access7.24 Ratings10.018 Ratings
Best Alternatives
1CRMOracle CRM On Demand
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
1CRMOracle CRM On Demand
Likelihood to Recommend
9.9
(5 ratings)
8.9
(26 ratings)
Usability
9.9
(4 ratings)
9.0
(1 ratings)
Support Rating
9.9
(4 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
1CRMOracle CRM On Demand
Likelihood to Recommend
Converge Technology Solutions
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Read full review
Oracle
Oracle CRM is reliable and it fits well in a scenario where a company aims to grow their customer base and improve their relationship with their clients and ensure that all customer services are offered in an efficient manner. Oracle CRM is accessible from any device and this ensures easy usage of the platform and assure all staff to execute their various business processes.
Read full review
Pros
Converge Technology Solutions
  • Sales management.
  • Marketing management.
Read full review
Oracle
  • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
  • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
  • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
Read full review
Cons
Converge Technology Solutions
  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Read full review
Oracle
  • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
  • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
Read full review
Usability
Converge Technology Solutions
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Read full review
Oracle
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Read full review
Support Rating
Converge Technology Solutions
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Read full review
Oracle
No answers on this topic
Implementation Rating
Converge Technology Solutions
No answers on this topic
Oracle
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Read full review
Alternatives Considered
Converge Technology Solutions
While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
Read full review
Oracle
MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
Read full review
Return on Investment
Converge Technology Solutions
  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Read full review
Oracle
  • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
Read full review
ScreenShots