What users are saying about
37 Ratings
37 Ratings
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Score 7.7 out of 100
108 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

1CRM

It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.
Prashant Choudhary | TrustRadius Reviewer

Oracle CRM On Demand

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Rose Kipkemoi | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
9.0
Oracle CRM On Demand
8.7
Customer data management / contact management
1CRM
9.0
Oracle CRM On Demand
9.2
Workflow management
1CRM
9.0
Oracle CRM On Demand
8.8
Territory management
1CRM
9.0
Oracle CRM On Demand
9.1
Opportunity management
1CRM
10.0
Oracle CRM On Demand
9.0
Integration with email client (e.g., Outlook or Gmail)
1CRM
9.0
Oracle CRM On Demand
9.0
Contract management
1CRM
7.0
Oracle CRM On Demand
8.1
Quote & order management
1CRM
10.0
Oracle CRM On Demand
8.4
Interaction tracking
1CRM
9.0
Oracle CRM On Demand
8.4
Channel / partner relationship management
1CRM
9.0
Oracle CRM On Demand
8.2

Customer Service & Support

1CRM
9.3
Oracle CRM On Demand
8.5
Case management
1CRM
10.0
Oracle CRM On Demand
8.4
Call center management
1CRM
9.0
Oracle CRM On Demand
8.8
Help desk management
1CRM
9.0
Oracle CRM On Demand
8.3

Marketing Automation

1CRM
10.0
Oracle CRM On Demand
9.0
Lead management
1CRM
10.0
Oracle CRM On Demand
9.0
Email marketing
1CRM
10.0
Oracle CRM On Demand
8.9

CRM Project Management

1CRM
9.7
Oracle CRM On Demand
8.7
Task management
1CRM
9.0
Oracle CRM On Demand
8.5
Billing and invoicing management
1CRM
10.0
Oracle CRM On Demand
9.4
Reporting
1CRM
10.0
Oracle CRM On Demand
8.2

CRM Reporting & Analytics

1CRM
9.0
Oracle CRM On Demand
8.4
Forecasting
1CRM
8.0
Oracle CRM On Demand
8.7
Pipeline visualization
1CRM
9.0
Oracle CRM On Demand
8.6
Customizable reports
1CRM
10.0
Oracle CRM On Demand
8.0

Customization

1CRM
8.5
Oracle CRM On Demand
8.5
Custom fields
1CRM
8.0
Oracle CRM On Demand
8.9
Custom objects
1CRM
8.0
Oracle CRM On Demand
8.2
Scripting environment
1CRM
9.0
Oracle CRM On Demand
8.0
API for custom integration
1CRM
9.0
Oracle CRM On Demand
8.7

Security

1CRM
8.5
Oracle CRM On Demand
9.4
Single sign-on capability
1CRM
8.0
Oracle CRM On Demand
9.0
Role-based user permissions
1CRM
9.0
Oracle CRM On Demand
9.7

Social CRM

1CRM
7.5
Oracle CRM On Demand
9.7
Social data
1CRM
7.0
Oracle CRM On Demand
9.6
Social engagement
1CRM
8.0
Oracle CRM On Demand
9.8

Integrations with 3rd-party Software

1CRM
9.5
Oracle CRM On Demand
8.7
Marketing automation
1CRM
9.0
Oracle CRM On Demand
8.6
Compensation management
1CRM
10.0
Oracle CRM On Demand
8.8

Platform

1CRM
9.0
Oracle CRM On Demand
9.3
Mobile access
1CRM
9.0
Oracle CRM On Demand
9.3

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

Oracle CRM On Demand

  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Michelle Prand | TrustRadius Reviewer

Cons

1CRM

  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.
Prashant Choudhary | TrustRadius Reviewer

Oracle CRM On Demand

  • Takes time to load sometimes
  • Speed and user-friendliness
  • Nothing major that comes to mind except the fact that there is always a room for improvement.
Hammad Bin Idrees | TrustRadius Reviewer

Usability

1CRM

No score
No answers yet
No answers on this topic

Oracle CRM On Demand

Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi | TrustRadius Reviewer

Implementation Rating

1CRM

No score
No answers yet
No answers on this topic

Oracle CRM On Demand

Oracle CRM On Demand 10.0
Based on 1 answer
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand | TrustRadius Reviewer

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

Oracle CRM On Demand

Oracle on demand is customizable and I can configure to meet the complex of customers unique needs. Compared to other software similar to Oracle On Demand it is seamless and very stable with regular maintenance.
Jenny lester | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

Oracle CRM On Demand

  • Plus: increased the productivity for sales.
  • Plus: we achieved a better management of the customer prospects, contacts and opportunities.
  • Minus: we had to built a custom application to add the missing features, like advanced customization in forms and automatic reporting.
Cristian Bodnarasec | TrustRadius Reviewer

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Oracle CRM On Demand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

1CRM
9.0
Oracle CRM On Demand
8.1

Usability

1CRM
Oracle CRM On Demand
9.0

Implementation Rating

1CRM
Oracle CRM On Demand
10.0

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